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Pinky Nails & Spa
9350 Snowden River Pkwy # H, Columbia, MD 21045, United States
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Pinky Nails & Spa

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Wh
Review №1

Scheduled a 1:30 appointment and they were ready for me when I arrived. My nail tech finished a full manicure and pedicure in under an hour and the service and prices are both amazing. Will definitely be returning.

ya
Review №2

They are so careful when working with me. I have used different staff and each time they give painless and quality service. I love this nail salon

El
Review №3

First time going here with my mom for her birthday, we got two organic pedicures. Service was great and the finished product looks amazing! The place is very nice and clean. Will be coming back.

Ke
Review №4

This place is very rude! The prices are cheap but it’s not worth it. Their customer service is horrible.

Je
Review №5

I’m always greeted with a smile, it’s super clean and all of their nail techs are very professional and talented. I love it there!!

Al
Review №6

First time at this nail salon. My technician was Rose. I have to say she did a great job. She didnt rush, she didnt nick me, the service was relaxing and I will definitely be a return customer. The shop was clean and I was taken right back at my appointment time. 1st salon I have seen where you can schedule an appointment online.

Zo
Review №7

Their service was absolutely amazing. I came here with my mom for Mother’s Day, and we got a Special Pedicure. The ladies were so patient and sweet and gave us everything we requested, including the nail color! Definitely coming here again! One thing I’d say is a bit more organization in terms of scheduling appointments because there’s a lot of confusion and quick dismissing over the phone. Apart from that, excellent spa!

Je
Review №8

This was my first time coming to Pinky Nails and Spa. Their customer service is excellent. I highly recommend Tammy. She is amazing!

Da
Review №9

I walked in. Fortunately they were able to take me right away. ROSE was an excellent technician. I picked to similar but different colors. I needed Coral for a wedding. I have natural nails. I asked for Mani/Pedi. She suggested gel for my hands I agreed. The only disappointing thing is the gel color she chose was neon pink. I clashed with my feet. I blame myself for not speaking up. The gel was completely dry in minutes. I dont get my nails done often, but will return to Rose if I need to in the future.! She was very pleasant and professional.

K
Review №10

Twan and Tammy are great! I’m amazed that Tammy always remembers me no matter how much time passes between visits, and Twan is very knowledgeable with attention to detail. Great results each time I come.

ma
Review №11

The female nail technician who did my pedicure and lashes did an amazing job however, the older male technician who did my gel tips was very rude and harsh while administering my nails .. He made me feel uncomfortable and told me if my nails broke that would be on me.. Even though he is right to an extent its not what you say its how you say it ... I felt that was very disrespectful and unprofessional in the manner and tone he used. I would recommend certain staff be kind to all ethnicities not just Asians or customers theyve known for a while.. I felt the disconnect especially as a darker tone black woman.

Me
Review №12

They did such an awesome job on my pedicure. Very thorough and took their time. Love it! Will be coming back again!!!

Ga
Review №13

My first time here everyone was really friendly. I came in to get a gel mani and pedi and I loved the way it turned out. The nail tech was friendly, kind and attentive. The establishment was pretty clean.

Da
Review №14

Ive been going to Pinkys for years. I wanted to find a place to go for pedicures when I was massively pregnant and now I wont go anywhere else. Ive never had a bad or even mediocre experience, my manicures and pedicures are always beautiful and I always look forward to my next appointment.

Sa
Review №15

Service was exceptional (Rose).Unfortunately, female manager (forgot her name) seems to think that her business is not responsible for providing adequate customer service while establishing/maintaining relationships with members of the community. I brought to her attention a spelling error in their brochure today and her response was that no one else had a problem with it or “complained” like me about it.Then she became dismissive and began to walk away from me when I tried to explain to her that I was in no way complaining. Lady, I’m not the grammar police but I just wanted to just let you know that people can expect a warm TOWEL and not a warm TOWER after their pedicure. That’s it. A simple thanks would have sufficed. She got so defensive and apparently avoids dealing with situations by walking away like a child.I even tried again to communicate with her before leaving by translating my intentions on an app on my phone in her native language and she then decided to turn a discreet conversation into a show for her customer making a scene.She has shown me in more ways than one that it’s all about the money to her and nothing more.(For her if reading this)Please start taking responsibility for your behavior and stop making conscious decisions that negatively affect your business overall.Everyone isn’t always complaining when making you aware of something or even when providing constructive criticism.Your immature behavior today was not only disrespectful to me but so outrageous/unnecessary as a business owner.

Fr
Review №16

The BEST nail salon I have ever been too. They take great care of your nails and what you want. Super friendly! I will always recommend this place to anyone and everyone.

Si
Review №17

I always love my experience whenever I go! Very friendly and very welcoming and my nails are always spot on. Tamie is always amazing!

St
Review №18

Wouldn’t go anywhere else. Tammy is the best!

To
Review №19

I love this place. All the employees are super nice. They always do exactly what I ask for.

Gl
Review №20

My husband and I always received excellent service.

De
Review №21

Tina did my nails.and changed the polish on my toes 🐾 she always do a great job!!!

Ta
Review №22

I just loooove me some Tammy..She is so sweet and very gentle on my hands and nails..Everyone at this establishment makes you feel like family..

Ka
Review №23

Very good experience. Mimi is so wonderful!!! My nails were damaged from a previous nail appointment at another salon so they had to be cut but eventhough they were way shorter Mimi worked MAGIC! I have found my new nail salon!!

Lu
Review №24

Rushed technician, the shape of the nails was horrendous, angled in all different ways, left me drying and never checked in.

De
Review №25

Moved to Maryland about 1 1/2 yrs ago. Went to many places until I found Pinkys. Love it

Ga
Review №26

I just received the best mani pedi Ive had in years. Beautiful, professional job. I will definitely be back!

Na
Review №27

This place is amazing! They are so attentive and do a wonderful job! I absolutely refuse to go anywhere else!

Ji
Review №28

Made an appointment same day. Was seated right when I walked in. Everyone in masks. Manicure stations had plexiglass. Pedicure station felt safe. All in all a stress free pedicure. And my toes look great and my feet feel wonderful.

An
Review №29

I went in to get a basic pedicure w/gel color (FYI gel is $20 extra) for the first time in this salon - had a great experience. They really took their time and did a fantastic job! Will return!

Li
Review №30

I was pleasantly surprised that I was taken immediately and Tina was great! A relaxing massage and spot on pedicure! I would highly recommend her!

Yo
Review №31

A little pricey in my personal opinion but cute! Super nice and clean place! Good customer service

An
Review №32

I called just now asking for more clarification about prices and the lady on the other line was very rude. I will not be using this service despite the good reviews that have been shared.

Da
Review №33

Waited over 20 minutes in chair with feet in water & decided to leave. Representative over booked appointments. Very disappointed.

Ch
Review №34

I have been going to Pinky’s for several years and everyone is pleasant, professional but Natalie is my favorite and knows what I want ❤️

Ra
Review №35

My pedicure they did a good job but a hour and half to dry smudge twice she had to fix it . I was like I will get gel for my hands for that reason she said ten dollars extra I was like ok 50 fine I got up to pay they charge me 55 I had to give a tip I got home I hit my bag it smudge my toes nail polish takes forever to dry so I have smudge toes she did a good manicure and pedicure just the nail polish took forever to dry 😩

Ka
Review №36

I have been going to Thuan for over 10 years and have never been disappointed. They recently remodeled Pinky Nails and now have a great website as well where you can even book future appointments. Very easy to use.

Ca
Review №37

My first time getting mani and pedi the results are great and service was excellent. The lady that worked on my labor formed feet and hands was a sweat heart during the whole process.

Ci
Review №38

My pink and white acrylic nails look gorgeous and my spa pedicure was amazing. The salon is professional, extremely clean, and very well managed.

Ja
Review №39

I absolutely love this place! Everyone is super friendly and does a fantastic job. My manicure and pedicure last weeks, not to mention their French’s are even and beautiful. Great color selection and interior as well

Da
Review №40

Tina do my eyebrows. She’s AWESOME! The owners are nice & professional. The establishment is always clean

Ch
Review №41

This is the first time Ive ever gotten a pedicure, and it was absolutely wonderful! Im very pleased with the service I got. I plan on coming back many times.... Thank You!!

Ki
Review №42

Each time I have come here the customer service gets WORSE! Technically speaking the work they do is pretty good. However, they rush you, they dont listen, brush you off. Please dont disagree with them about YOUR NAILS. As long as you shut up and pay....you are fine. Im done.

Sa
Review №43

Professional, prompt, my nails havent chipped yet and it was a basic manicure.

Sh
Review №44

I’ve been going to Pinky Nails for about 6 months now and everyone is always polite and the service is always great!

Do
Review №45

I have no idea why this place has bad reviews. I am so happy I gave them a try. I felt very welcomed and comfortable. Everyone was super nice and friendly. I got a full set of pink and white nails done. I have moved here from NJ and havent found a nail salon down here that does them like I used to get them done. However this place did them perfectly. I absolutely love the way they look. I will definitely be going back to them.

Ka
Review №46

Lovely staff and beautiful end result. Juan (?) had meticulous attention to detail and handled a busy salon with grace.

Ro
Review №47

Love their patients

Me
Review №48

I come here every 2 weeks for an acrylic fill with gel polish and a pedicure every 4-6 weeks. I’m always very happy when I leave. The salon is clean and so are the materials they use (they open brand new materials in front of you too)! Twan is amazing with shaping my acrylic nails into the perfect stiletto shape and applying the polish perfectly. The staff is always friendly and accommodating, which is a must! I recommend this salon to all my family and friends. The prices are very reasonable, the quality is amazing, and the experience is very relaxing!

Je
Review №49

Pinkys always does a great job with my nails. They recently got A renovation and it looks nice and bright. I appreciate that their prices are consistent, other places seem to just charge me whatever they feel like.

Ur
Review №50

I called ahead for an appt. 30 min later for 2ppl for pedis. When we arrived they were ready for us and we were seated immediately. I didnt get the techs name but she did an amazing job on my feet that have been on lockdown for 4 months. Will definitely be back!

Je
Review №51

I very much enjoyed coming to Pinky Nail & Spa. They treat you with respect and dignity. They are professional, polite and kind. The service and quality is outstanding! I was so pleased I went back earlier than needed! Thank you Twan & Tammy for your excellence

Zo
Review №52

I called and made an appointment. Great service, Tina is wonderful and gave me a cute design. I will go back.

Tr
Review №53

Went here based off reviews & I’m glad I did. Quick service, pedicure looked great. The technician was very skilled at figuring out what I wanted- even when I, myself didn’t even know.

Mi
Review №54

I used to come here off and on, but after a few negative experiences Im not going back. The woman doing my nails was very rude. She kept answering the phone while doing my nails. Both times I had her she cut my fingers. The second time she cut me twice and just laughed. No apology or anything and my acrylics were way to thick on some fingers and different lengths. When I tried to tell her, she became irritated, looked at me like she didnt know what I was talking about and starting talking back and forth to the owner, not in English. Maybe if she wasnt holding the phone between her shoulder and cheek while doing my nails they would have turned out better. Pretty unprofessional nail salon and Ive been to several in Columbia over the years.

Iq
Review №55

I was recommended by a friend who has been going to this salon for years.I had an extremely pleasant experience here. They were quick and super friendly. My nails (gel full set) looked amazing, better than any place Ive ever been to in the past. They were a little more expensive than other places Ive tried, but I will return again and again since the service was so exceptional! I love this place and would never try another salon now. HIGHLY recommend!!!!

CH
Review №56

Kim is a doll and very Professional she can clean up any mess with your nails. I recommend that you ask for her or Nichole.

Ca
Review №57

Everybody here does great work. Only place I would go without an appt (you know before corona when you could just walk-in) because it didnt matter who I got.

Pa
Review №58

Love the way I am treated and the way my nails look every time I go!

Ta
Review №59

This was my first time coming to this shop. I want to say that I was impressed by how friendly, clean and professional the staff was. I saw them get a lot of there tools from an autoclave machine which shows good sanitation. My nail tech Tammy took her time and was very informative about good care of my nails and prevention of fungus being that I work in healthcare. I thought that was very nice and showed she was observant. I was greeted from the time I entered and felt comfortable until I left. I would recommend my friends and family here any day and yes I will be returning.

Vi
Review №60

Even though I have a nail salon right next to my house, Ill make the drive to come here! First time I came I gota full acrylic set and they lasted 3 weeks, no issues. The second time I came to get a gel manicure after having a horrendous experience at a different salon. My nail tech worked with me to get my natural nail shape right, and they look fantastic. Everyone was friendly, and even though I came around closing time, I never felt rushed or treated like I was a bother. Prices are also really reasonable in comparison to other salons Ive visited. This place is definitely my new home salon!

Wi
Review №61

I really enjoyed my visit will be returning for future services.

He
Review №62

Id recommend calling first if you want to make sure of wait time. Nail salon was able to get me in within 10-15 minutes of my calling ahead. My nail tech was very friendly, and very detail oriented! My manicure & pedicure was nicely done and the prices are awesome! I will def. be back!

Ni
Review №63

I always have the best experiences here. Tina is the best eyebrow tech hands down. The Nail techs are also on point. I highly recommend.. they are always very nice to me and my kids❤❤

cr
Review №64

Best nail salon Ive ever to! I always get pink and white on my nails and not only does this salon use the highest quality products, but they fill both the pink and the white ensuring everyevery fill looks like a fresh new set. I dont ever plan to use another salon!

Jo
Review №65

The special pedicure is definitely a bomb. I felt completely relax and loosen up while the tech did her job. The lotion they used smell amazing, and made my feet felt totally different. Having so many good compliments about this salon. You guys should totally check this one out

Da
Review №66

Ive come here a few times to get a gel manicure, and they are always fast and polite. However, the last two manicures I got separated so badly as my nails grew out, I couldnt even wear them for a week before they started to get caught on everything. I got the manicure in the picture 3 days ago. Very disappointed! The manager did say I could come in and they would fix it for me at no charge, but when I went back, they gave me a hard time about not remembering the name of the technician who did them the first time (they never said) and wanted to charge me $20 to pick a different color for the new manicure.

An
Review №67

A good experience and value for the money.

Ma
Review №68

Always so welcoming, and a beautiful set of nails!

St
Review №69

I think this salon is underrated. Their service was much better than other reviews. I took my friend recommendation to give this place a shot and really pleased with their service. I got their organic pedicure last time and it was much better than many other nail salon that I have been to. I couldnt get name of the lady work on my nails last time but she did a great job. Definitely will be back.

Mo
Review №70

Best nail shop ever, the nails will last for 2weeks plus but they are so good that you would want to go back every 2 weeks. I love this place, so friendly also.

Sa
Review №71

First time here, wanted to give it a chance because I saw it had decent reviews.I walked in, it wasnt even busy. She asked me what I wanted done and I said a manicure and she was like “we dont have time, come back in an hour or just wait”.Umm what. Okay. You just lost my business

Ve
Review №72

Ive been here twice and enjoyed it both times. The place is really clean and the staff is very nice. Also they are reasonably priced! The first time I went Id gotten a gel overlay. My nails lasted FIVE weeks. I normally dont go that long between fills, but I was amazed! My nails did not crack, break,or chip at all. My second time I got a fill and a pedicure. He opened a new set of tools when I sat in the chair to get my pedicure done.There was a customer there complaining and the staff handled the situation very well. Ill be back for a fill this week 😊

Vi
Review №73

Went to Pinky Nails & Spa for the very first time today and i truly enjoyed it. The place was quite clean and neat. The owner and staffs greeted and welcomed me pretty well and we did have a great time together. I got Deluxe Manicure by the sweet lady and i really loved the way my nails came out. So fantastic. Im kinda picky with the way people shape my toe nails before but she really impressed me well. I would give nail salon 5 stars for their great customer services, friendly staffs and good prices. Highly recommended!

Ma
Review №74

Thank god, I did not read the reviews before I went to Pinky Nails and Spa. I would had missed out on the very reasonable prices here. They offer the best nail polish colors. I really am very impressed with the service. I can really see myself to come back and get a pedicure here. It felt very relaxing and I can not wait!

Ha
Review №75

I cant tell you enough how great this place is! Found this wonderful shop on the way back from my gym and absolutely love it, went here to get a pedicure as a walk in and saw that they offered eyelash extensions as well, I had to try it and I am so happy with they way it turned out! The staff is very friendly and very social, makes you feel right at home. I highly recommend Tina, she did both services for me! Shes amazing! My go to place now!

Ra
Review №76

I have been going to Pinky’s nail for pedicure for years passing several Nail spas because I believed in Service with smile and loyalty. Today I went in with a gift card that was presented to me for my birthday but due to hectic schedule was unable to use by due date. I asked if they would honor it and the response I got stunned me with the person absolutely rude it is expired and no we will not take it. They lost long term client to poor judgement of one person who needs to be trained in customer service. Not upset at not accepting just how it was handled rude a noxious and very unprofessionally.

Je
Review №77

I came to Pinky’s because my normal salon had a long wait, and I needed my nails done desperately!I did matte black with a pop of gold shimmer on the ring finger. I didn’t catch my techs name... but she did an amazing job!She listened to my concerns about the acrylic separating from my natural nail at the edges and fixed it.Thank you! I will be back again.

Ma
Review №78

Love it!

T
Review №79

This spot is cool. The owner is very nice and the service is pretty consistent. I had one time where the nail tech painted my polish too thick and I was able to get it re-done free of charge.

Ti
Review №80

Manicure, pedicure, waxing. Its a small place but I really had a relaxing and great experience. Only 5 spa chairs so making a reservation a good idea.

El
Review №81

My 1st and last time here. The tech rushed doing my nails and taking my cuticles out... did not take her time to do it right. Took her 10mns to do my pedicure and usually takes at least 45mns to do a good job. Will never ever go there anymore. Very disrespectful speaking vietnamese infront of customer and after making a complain the techs were laughing... very unprofessional!!!! My last time here!!!! The worst I have ever been to!!!! The only reason I came was because of the reviews

As
Review №82

Friendly technicians that provide great quality services!

Am
Review №83

My mom and I got my eyebrows done here. The lady who did our eyebrows was very kind. She made me feel less scared about getting my eyebrows done because it was my first time. I like how she made me feel at home and she had a conversation with me and my mom. So far, I give this place five stars.

Va
Review №84

My first time visiting this salon and my experience was very pleasant. The staff was friendly and sociable. He took his time to do my nails not rushed through like the others. Will definitely be returning soon.

Ky
Review №85

Got my nails done on a Saturday. Sunday my gel polish was peeling. I had one repair and the lady put a curved nail on my finger. Mind you none of my other nails were shaped like that. I tried telling the lady it was too curved and it would break. She insisted it would be fine and sure enough thay nail broke. I had to work so I went back on Wednesday and got that nail fixed and my polish fixed. Only for a few days later the gel polish to start peeling again. Im pissed because I dont live in that area had to come back and my nails are still not right. And to top it of the shape of my nails are uneven. So disappointed. I came because of reviews and I was in the are at the time. But never again. If you want good service Try Nail Works in Annapolis. They are located off of WEST ST.

Ca
Review №86

Excellent thanks super nice

Sh
Review №87

Great experience ‘ we would highly recommend our friends to come here 😍

Ma
Review №88

Great customer service. Tina does good eyebrows, I recommend her 100%!!!!!!

Je
Review №89

I got a gel manicure and pedicure. I asked for the same color for both and the colors didnt match at all. Im also concerned about unsanitary practices. The technician cut my cuticles, instead of pushing them back, and cut me in the process. I was bleeding a lot and she simply put nail polish over the fresh blood. This is unnaceptable.

An
Review №90

I like this nail spa. I went their once for pedicure and got a really nice massage. At least for guys its not expensive. :)

Jo
Review №91

I came in this place for the first time today and fell in love. They were great in cleaning my cuticles and applying gel color. The result looked amazing!

Fe
Review №92

Be familiar with the staff and always try to go to the same person.

Ti
Review №93

This place is Awesome!!!! Great atmosphere, Great customer service.

Me
Review №94

Pinky Nails did an okay job on my shellac manicure today. The tech was polite and made a few attempts at small talk. Since I do not particularly care too much for chit chat she did not overly talk, which I preferred. My tech had to do an eyebrow waxing during my session, which I did not mind as they were soaking in the aluminum wraps. I did mind however, that she washed her hands with only water for a few seconds in between customer interactions. Also when she was finished with my manicure, the bowel she used to soak my hands in with water and set it back out for the next person. Also the tools such as the nail clippers, cuticle pushers, and cuticle cutters were washed with water only and returned to the drawer. Ew. The paint job was done well with my only complaint being that I had to ask for a final file at the end to smooth out several rough edges. She massaged my hands for a few minutes and used a hot rag, all very nice. So if you dont mind unsanitary uses of equipment this is the place for you. The decorations are green and not unrelaxing and the incense they used was not too bold. They would get 4 stars if they were clean.

Na
Review №95

Did a pretty good job and were relatively friendly, but it didnt make me want to come back regularly.

Ga
Review №96

Best nail salon in the Howard County area...skilled technicians,superb service!!!!

Be
Review №97

Love this salon. My gel nails last forever!

Mo
Review №98

They do such a professional job, I love it!

S
Review №99

Wanted to like this place but wont be coming back. Surprised at the good reviews because my experience ended in chipped and broken nails within a day, which has never happened before. Staff wasnt talkative either, making the experience painfully boring.

Tr
Review №100

Great little spot for a nice mani-pedi. Courteous staff that takes good care of me and a nice selection of spa pedicures to choose from.

Information
28 Photos
100 Comments
4.5 Rating
  • Address:9350 Snowden River Pkwy # H, Columbia, MD 21045, United States
  • Site:http://pinkynailspacolumbia.com/
  • Phone:+1 410-309-5820
Categories
  • Nail salon
Working hours
  • Monday:10am–5pm
  • Tuesday:Closed
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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