I highly recommend Solutions HEATING AND AIR. I called to get a diagnosis after another company, A/C Advice of South Carolina came out 4 different times to fix my unit in 4 weeks and never repaired it stating they found no mechanical failure. SOLUTIONS HEATING AND AIR came out the very day that I call, diagnosis the problem and I texted them the next day to fix it and they did fix it the very same day. Now thats what I call service.
Highly recommend Solutions Heating & Air as they were professional, took the time to explain the issues in laments terms and completed timely work. Thomas Bowman has a great crew and it’s clear he’s created a positive company culture where it’s encouraged to educate the customer on heat pumps/AC instead of just rushing the customer to decision. This was absolutely appreciated. We used Solutions Heat for two heat pump installations for our rental homes and we would use them again!
I live out-of-state and hired Solutions Heating and Air to install a unit for my mother who lives in South Carolina. Thomas and his team were courteous, professional and extremely competent. They replaced an outdated, non-functional unit with a new one, repaired ductwork and vents and installed a new thermostat. Everything works beautifully and I could not be more pleased with all services provided. Im a selective consumer who is conservative about providing glowing reviews. However, in this instance, a glowing review is more than warranted. I would highly recommend Solutions Heating and Air to my peers, colleagues and friends.
Brandon and Thomas were very professional. Brandon showed up on time and we are very satisfied with the services. We vook very forward to doing business with Solutions Heating and Air in the very near future! Highly Recommended...
If I could have left 0 stars I would have. I have had a complete nightmare with this company! I hired Solutions Heating & Air to install a brand new unit which included the labor, install, reroute/install of new duct work, and assurance of proper operation. Since day 1 of the install, the new unit NEVER worked properly. I allowed Mr. Bowman and his 2-staff employees to attempt to fix the issues of the unit cutting off within an hour. After trying to work with Mr. Bowman and after 7 different days on 8 different occasions of his company trying to fix the poor and incompetent installation issues but FAILING (during severely cold weather and no offer on his behalf of heaters during this time period) - I requested the return of my original unit and full refund as promised on his false advertisement of guarantee of satisfaction or money back. The York manufacturer, 2 PROFESSIONAL HVAC companies, and the city inspector (which gave a failed report) confirmed the installation was not properly conducted/assessed and the unit itself was not defective. After lying and coldly refusing to refund me any money, even after giving me a written guarantee of a full refund if I gave him another opportunity (which I did), I had to take his company to Civil Magistrates Court in Lexington, SC where I was awarded and won a Judgment against his company for his Breach of Contract, Breach of Implied Warranties, and Negligence. Thankfully, my unit is now working because I had to hire a different competent and truly professional HVAC company to fix the poor installation and incompetent craftmanship skills of Solutions Heating & Air. I have had the most stressful, depressing, and traumatic experience with this company and MR. Bowman. Regardless of his defense to my factual review, I won a Judgement against the company because even the court of law agreed with me that he did not assure any proper operation by his cause of installation oversights. BEWARE of this company!! Go with a creditable HVAC professional that has SEVERAL years of experience and has not had any Complaints FILED nor Judgments AWARDED to the Plaintiff. Honesty, integrity, professionalism, and reputation are everything.
Mr Thomas came to my home when my AC unit went out he came out that evening he fix the problem he informed me of what the problem was and what needed to be done very informative hes very professional I have nothing negative to say about the company and I highly recommend their services.