Best experience I have ever had at a dealership. They are honest, friendly, and fair. They didn’t try to get rich off me and gave me their best price right off the bat. Jon Werner was my salesman and he was awesome but really so was the whole staff. Thanks again will be back in the future.

Ross was the best salesman I have ever had. He took the time to talk to me about what I need in a work truck and laid out the options. I put a deposit down on a truck that is waiting at the factory due to shortages and Ross kept me updated throughout the whole process. After a month of waiting Ross gave me a call and said that a vehicle just arrived that is similar to the one I had on order. I would have never thought that a salesman at the worlds largest GMC dealership would remember what I need and call me as soon as one became available. A big dealership with the same friendly and thoughtful feeling you would find in your hometown. I will be back. Thanks again Ross and we are ready to tackle the world with our brand new 2021 GMC Sierra.

Our salesman Brian Garner did a great job of listening and working with us to find exactly what we were looking for. Kerry, the finance officer, also was very pleasant to deal with and both men did exactly what they said they would and did it at a professional level. Thank you for making our buying experience positive and successful. We will be looking to buy from Laura Buick in the future. We have had many bad experiences at other dealers and I have to say this was the best I was ever treated!! 5 Stars!!

We were treated like long term customers even though we were travelers who just needed some maintenance performed on our Suburban. The Service Team was ABSOLUTELY outstanding! I wish we lived closer so we could use them for new car, current car, and future car needs!

I had the best experience when buying from Laura Buick GMC with the help of Justin Schaeffer! I had been searching around the clock to find a MINI Cooper convertible with all of the bells and whistles I had my heart set on, when I came across this dealerships website. I live in Arkansas and after speaking to Justin and the team at Laura Buick GMC, we had solidified a deal over the phone and I drove 7 hours the next morning to pick it up. Once we were there, we had a smooth buying and trade in experience. Justin was prompt, knowledgeable, and very helpful. The deal we had made over the phone was exactly what was offered once we arrived, and to add to the experience the finance manager, Carri, had found an even better deal on my car allowing me to leave even happier! The MINI Cooper was exactly as advertised and I drove off the lot with my new convertible within the hour. My new car and the buying experience with Justin at Laura Buick GMC was well worth every minute of the 7 hour drive!

We had a great experience with Laura GMC! Jason and Jason were both awesome to accommodate us! With the low level of inventory (out of their control) we were ecstatic to come away with exactly what we wanted! The place was great! I would recommend to everyone to check them out!!

It was a long process with cars being so unavailable but Steve stuck with us the whole time. Called us every week even if he didn’t have any updates he just wanted to check in. When the car that we originally wanted could not be ordered Steve found us another one and reserved it for us. Great customer service by the whole team. Thank you we love our new vehicle.

We stopped in not really expecting to buy a car today with the chip and vehicle shortage lately. We were presently surprised when they did have the vehicle we were looking at. Collin was our salesman and he was so polite and answered all of our questions. We never once felt pressured into buying a car. We feel very well taken care of and we are really excited about our new car! Overall great car buying experience and we would definitely buy from them again.

My buying experience at Laura Buick was second to none. I see why they are proud to display all of their awards. They deserve every one.

Laura Buick GMC is a great place to buy a car. The sale aren’t pushy and very friendly. They don’t Hoover over you. We got the keys to the car we were looking at as soon as we got there. They gave us all the time we needed to test drive it and look it over. The service was great. The finance guy explained everything very thorough and answered all our questions in detail. I would recommend Laura GMC to anyone looking for a vehicle.

Very accommodating sales and management. Extremely smooth transaction. Fair prices on trades, and lowest vehicle prices out there. As much business that they do here, you are treated like their only customer. After trusting each other over the phone to make a deal, I drove over 4hrs to pick up my truck with no surprises. I have found my new dealership for life! Thanks again!

My wife and I drove 90 miles to this dealership based on the online reviews. Collin did not disappoint us. Great car, service and answered every question we had about the jeep. Didnt try and push anything on us and then put us with Kerry to handle financing. Whole experience was very painless and would definitely recommend this dealership to anyone needing a reliable mode of transportation at a good price. Our Jeep was even below the book value.Thanks again for all your help.

Bobby Spurlock is an outstanding salesman. He was able to answer all of our questions and complete the transaction flawlessly. Bobby made it so easy for us to buy our new car. Before and after the sale, Bobby was happy to help us. He even came out to the car to assist us was an issue we had.Also, Kerry Cairns in finance was very helpful and knowledgeable. He made it so easy to get the financing that we needed to complete the sale.We are so happy that we used Laura Buick GMC and had Bobby to do the sale for us.We also had a great experience with the parts department. The guy went the extra mile to help us redeem our GMC reward points.All in all, Laura Buick GMC was a great experience for us with our new car purchase.Thank you to the Laura Buick team that helped us!Jan and Mark

We recently bought a new Encalve from Laura Buick, the salesman Brian Garner was extremely helpful with our purchase and bent over backwards to find exactly what we were looking for. We were very pleased with our experience in every aspect! Kerry in the finance department was very professional as well! I must say this was by far the most positive experience we have ever had at a car dealership and we will be shopping there in the future!

I cant thank Kelly Sandheinrich enough for the great hospitality during the truck buying process. Unbeatable customer service! This place is first class, any questions I had were answered with no hesitation. I purchased a used truck from Laura Buick GMC and absolutely fell in love with it. There was a small scratch on the front end of the truck, but the manager said they would fix the scratch free of charge. Fast and easy negotiation process, and had me out the door with my new truck in no time. Top of the line place with great people inside.

All around great experience start to finish! Steve Rogers in sales took good care of us. We got a fair trade in deal too. Was surprised to get a better financing rate from the dealership vs a local bank. Definitely recommend Laura Buick.

The prices at Laura can’t be beat. Dave in financial will work for you and never stop.Ross our sales guy… Joker with no effort and was pushing us to leave so he could go out after. The truck (2019 f250) smelled like smoke and when asked how to clear it up. Just YouTube it, or something… Then has the nerve to hand me the temp tag with scotch tape. On the way home it gets blown away in the wind. Wants $151 dollars for a new one… Definitely don’t have Ross help… Ross get some help from Dave you definitely need it…

They provided exactly what we spoke about on the phone and email. the vehicle exceeded our expectations. it had all the features we asked for. when pricing, we did not need to go back and forth. we were given a price we expected and even a little less. I would highly recommend doing all vehicle shopping at Laura Buick-GMC! Great experience.

Whole experience from start to finish was smooth and painless. Kelly was great. Highly recommend giving these folks a shot.

By far the smoothest and easiest car purchase I’ve ever done. Chris Carr and Kerry Carnes did an amazing job from beginning to end with each process and helped me thoroughly with the purchase. I’ve already recommended them to a few of my friends and I informed my wife when it’s time for her to get a new car we are contacting them first. Great team you have there at Laura Buick GMC. Truck is amazing, thanks again!

My husbands experience was great. They were able to get the exact truck he wanted, added the stuff he asked for before we picked it up. Our salesman Bobby was great to work with. They got us a great deal. Highly recommend!!

I had an appointment for an oil change on 7-29-2021. I received plenty of reminders about my appointment, which was helpful.My service advisor was Kyle Carrrico. After checking in, I visited with Kyle who explained additional GM recommended service. He didnt try to sell me a thing, he gave me the option to accept or schedule for another time. I accepted the recommended service, but it was not customer requested as shown on my invoice. I wouldnt have known about the additional recommended service, namely engine/compression performance service and change cabin filter, had this not been explained it to me.I was quoted a price and my bill was about $20 over that. The price was in the ballpark so no issue there. I was told my wait could be close to two hours, but it was much less. I arrived at my scheduled time, 10 a.m., and was back on the road by 11:15.The service process was smooth and professional from check-in to departure. Its what I expected from Laura Buick GMC because Ive never been disappointed when working with the dealership. Every new car Ive purchased for nearly 40 years has been from this family.

From sales to service our experience has been amazing! Everything is no hassle.

Laura did a decent job overall. Rachel was outstanding in service. Alex did well also. Overall it would have been 5 stars if my car that sat on your lot for over a month would have been cleaned upon pick up. Waiting over 2 weeks for a courtesy car also wasn’t pleasant. I bought a rather expensive truck and received buy here pay here service. Not bad as I said. I just expected a bit more is all. GMC’s warranty response to a major engine issue is pathetic. This was my 1st GMC purchase and I’m not impressed!

Great experience with this dealership and salesman Bobby S. He kept us updated while our truck was in transit from the factory and accommodated our busy schedule to setup a time for us to come in once it arrived. Haggle-free and hassle-free; vehicle price and trade-in value were clearly stated up-front. Lucky to live so close to the largest GMC dealer in the country as their inventory and pricing are hard to beat. Two thumbs up!

Chris Foerstel was my salesperson, fantastic guy! First of all the pricing is better than anything I could find anywhere near me which is why I drove 7 hours to this dealership to purchase a vehicle. Just as importantly their communications are quick and accurate. When they were busy I still got a response that they would get back to me but were currently engaged with other business. The sales portion of my experience was very easy, no pushy tactics just straight up facts and help where I needed it. The finance person was easy to talk with and when I requested ahead of time some of the documents I needed to finalize a decision on additional items was provided to me. Their fees were disclosed ahead of time so I wasnt surprised when I got to look at the balance sheet. Due to Covid-19 restrictions the only thing I missed was the sales person going over the options in the vehicle for set up post sale. I completely understand that they cant and in this case I was coming from another GM product so most things were already known to me other than features/options that were not on my previous vehicle. This would be much more difficult for a person not as familiar with their product lines. I would definitely recommend this dealership in your search when you compare.

The purchase of this truck was, by far the best experience Ive ever had buying a vehicle. Danny Griffiths definitely went the extra mile to insure that the dealership had the truck I wanted before I made the 4 hour trip to get it. We were in and on our way in a fraction of the time that it normally takes to purchase a vehicle. David Sanders had the paperwork ready and was an extremely professional and likeable guy. An all around great dealership and I would highly recommend calling Danny if you are looking for a new vehicle.Another note: The car wash was down while we were there so it had to be hand washed. Danny was outside with a shammy detailing the truck while we were finishing the paperwork.

I have purchased three vehicles with Laura Buick GMC. I have received nothing less than the absolute best customer service. The minute I walked in to the dealership I was met with :-) faces and I felt like family. My salesman Chris Foerstel was amazing! He was able to answer all of my questions and looked and searched through countless invoices to find me the truck that I was looking for. I have purchased my last two cars from Chris and he’s honestly the BEST! I love dealing and working with the staff at Laura Buick GMC.

Had a great experience with Laura Buick GMC. Drew was awesome to work with, very knowledgeable and friendly. Thank you for a job well done Laura, well worth the 3.5 hour drive!

Excellent service. Professional team, short wait time. Very pleased

I have nothing but amazing things to say about Laura and the staff there. From day one, my salesman ( Bobby Spurlock ) went to work tirelessly for us. We gave him a near impossible feat to pull off, yet given the market on HD Trucks he still got it done! A handful of phone calls and text messages later due to our busy schedules, we made it happen! Once all the details were ironed out on price, we decided on our accessories over the phone and everything was installed before we showed up as promised! We arrived the next day to find it sitting there freshly detailed and ready to go. The process was as painless as it could possibly be. Once the deal was done Bobby walked us out, took the time to show us around the whole truck to make sure we felt comfortable with the added features and options on it. Bobby, thank you from the bottom of our hearts. We felt like family while we were there! We will be back again soon to order another truck! Thanks again and God Bless!

Great buying experience! Truck was cleaned, fueled completely up and ready one me when I got there... i was in and out quickly but they made sure to answer any and all questions before I left they even helped with setup of my services on the truck...if only every dealership was this easy to deal with...

Andrew was the best salesman I’ve ever worked with. I came into buy one and left with two. Andrew is knowledgeable, friendly and easy to work with. I will definitely be back to see him

The salesman, Steve Rogers, was a delight to work with. Even with the limited number of trucks available at the time he was able to find me exactly the truck that I wanted at a price that other dealerships just could not match. I will definitely be going back to see Steve and the Laura Buick-GMC team for my next vehicle purchase.

Excellent buying experience! Blake went above and beyond to make something happen for us during these crazy times. Everything went smooth and quickly. We will be back for future purchases!

I drove 5 hours one way to purchase a truck. When I arrived, there was a very visible crack in the windshield and the vehicle only came with one key. I have had experience with having to purchase a second key for another vehicle of mine and it was relatively expensive. The dealer was willing to fix the windshield if I brought the truck back when there guy was there but was not willing to provide me with another key. After some conversations they said I could get the crack fixed where I lived and send them the bill. The manager, who seemed to be bothered by us asking for something, said he would get fired for giving us a $300+ key! I paid cash for this vehicle and did not negotiate on the price. We simply wanted what we thought would be fair. I understand that used vehicles are at a premium right now but these guys did not really care about making sure a customer was happy. What I was trying to ask for was less then 1% of the total transaction. I still bought the vehicle because all in all, it was still a very nice truck but I feel that they showed bad form. I feel, from their demeanor, they knew they had me and simply did not care about whether I walked away or not. It was basically take it or leave it. It really was not a good experience for me. I will have a hard time going back.

The best car buying experience I have had yet! Michael Mcafee was extremely professional, friendly, and so great to work with through out the whole experience! He listened to exactly what I was wanting and made it happen! David was also so great to work with! He had my papers ready to go right away! I was in and out of the dealership in no time. Hassle free! Laura Buick GMC is an exceptional place to buy a new vehicle from! Thanks again!

My husband was in search of a very specific truck to meet his needs, and we kept running into dead ends. Well, there was ONE dealer that had the model he wanted, but when he sat down to discuss price they ADDED $10,000 to the sticker price! Said they can do anything they want, because there is an inventory shortage. On a recommendation, we contacted Laura Buick GMC. Incredible dealership! Fair pricing and no games. Our salesman, Justin Sandbach, worked tirelessly to find exactly what my husband wanted. It took a lot of hard work, but he never gave up. We are nearly 300 miles from the dealership, so Justin stayed in contact via text, phone calls and email. I had so many questions and he always replied immediately and with a great deal of patience! This was a first for me, purchasing a truck ‘remotely,’ and Justin was by my side the whole way. He is a man of impeccable character and a tremendous asset to an amazing dealership. Our truck was delivered to us today and it’s beautiful! Thank you, Justin!!!

Had a great experience purchasing a used vehicle from this dealership. Salesman, Ross, communicated well and vehicle was just as he described when we arrived. (Always difficult to be confident when you live three states away and only seen pictures.)Closing the deal went very smoothly. As we signed paperwork we were clearly communicated purpose of each document. We were given some options, like warranty protection. Staff gave us time to make a decision and we felt no pressure at all. It truly was our decision.When in the market for another vehicle, I will be checking with them. Thanks again, Ross and all the staff at Laura Buick GMC for making this purchase a pleasant experience.

Jon Werner was our Sales Consultant. We were immediately helped upon entering the dealership. We told Jon exactly the truck that we wanted to purchase. Jon located the truck promptly and we test drove the unit. Bill, the Manager, valued our trade and provided Jon with the quote. Deal was made, finance rate was great, papers signed, and out the door in short time. We have told many people that to go to Jon Werner at Laura Buick-GMC. We will be repeat customers!

Collin did an amazing job assisting us find our truck. We got everything we wanted and more. He was patient and answered all our questions. Jason also made the loan process go so smoothly. I wouldn’t buy a vehicle anywhere else but Laura GMC.

Bought a used vehicle here. Staff doubted me greatly, they wanted to run me around. Asked to have carpet cleaned and looked over they didn’t touch it. The price paid for the vehicle, I expected a better experience and better service. They don’t look into getting everything the way you would like it. It is what it is I suppose.

Just purchased my second Buick. Chris our salesman helped us find just what we wanted. He was patient while explaining the features in detail and made our purchase so easy. From walking in the door to leaving with our new vehicle, no one has provided a better experience than Laura Buick of Collinsville. I have and will continue to recommend them to anyone looking to buy new or used vehicles.

From the moment we walked in we were greeted and treated very well, Mr Steve Captain America Rogers was our salesperson, he was very accommodating and worked with us with anything we needed. It was a relatively fast process and we was able to walk out with a great vehicle. Thank you Mr. Rogers and Laura Buick GMC.

Contacted regarding a 43k vehicle. Supplied info timely for my trade, then crickets. Called dealer and was told Id have number in AM. That did not happen. Sent another email, no response. Very poor experience due to lack of follow-up.

I purchased my second vehicle from Laura Buick GMC. I really enjoy the heres the price approach as opposed to trying to negotiate an exaggerated asking price. There is no doubt I received an exceptional deal on my new car. Additionally, there is no doubt I received a very fair price on my trade. My wife and I have absolutely no complaints. Lastly, I had an issue with my truck purchased at Laura Buick GMC in 2019 (used truck with extended warrant). I highly suspected the issue would not be covered under the warranty. Regardless, I scheduled an appointment to confirm. To my surprise, Laura covered all costs. There are pros and cons to any business. However, I can honestly say I have not a single complaint pertaining to the service provided by Laura Buick GMC. We will be back!

I had an amazing experience. Aaron Kent was a great salesman. He knew exactly what I wanted and made sure I was all taken care of. The process was fast and did not have to sit there for 9 hours. I highly recommend this group and highly recommend Aaron Kent. Will definitely be sending more people there way. Thank you.

I had a very good experience buying from Laura Buick, GMC. Collin was first rate, thorough, professional, just a pleasure to deal with. Only problem was there was no dealing. I understand buying a truck is like that now.After purchase, we found one small problem (cab brake light was not working) that Laura mechanics quickly corrected. Everyone at Laura was good to us. We would buy from them again. Thank you.

Working with Laura GMC was a pleasant experience. Several friends had shared their experiences with Laura in the past and despite the distance from home, we connected with sales associate Harry Bassett. Laura GMC had more trucks that fit our criteria than any other dealer we could find within a 4 state area and their price was the lowest for model and package. Dale in finance was just a treat to deal with and finalize the deal. I would go back to Laura when the time comes to upgrade anther personal or work truck. Chad M S

I had a problem with my battery in the truck wasnt starting. So I showed up and Laura Buick without an appointment. They did a fantastic job of getting me in and getting the truck back on the road. I really appreciate the fact that they did everything they could to make me happy. Excellent customer service that all agencies should strive for

This is my second purchase from here. We love the way you do business. We love that we don’t have to haggle over pricing. I was out of there in less then 4 hours with a brand new vehicle. I will never buy a car from anywhere else. I tell all of my friends about how easy it is to do business with you.

We arrived a few minutes early for our oil change. While we waited for the service guy to see us after we had a number, 4-6 employees, appearing to have nothing to do, were standing around. After 15 minutes, we were finally asked to verify why we were there. It certainly seemed that we were not a priority. The rest of our service was quite satisfactory.

Rob Waters did a great job helping me find and purchase my new elevation. Curbside pickup at the airport was unexpected and appreciated. Truck looked exceptional when I took the keys!

Excellent pricing on new model GM vehicles. No hassle or BS pricing. Their shown online price is in fact the price and they are thousands below other dealers. Easy transactions when purchasing. Offered me a fair amount on my trade. Dave pusa in sales is excellent to deal with and will buy from him and Laura again.

Awesome buying experience. Polite and helpful staff from the receptionist to the finance guy. Aaron Kent help us with purchasing our new GMC Sierra AT4, treated us with respect, and cut out the BS from the new car purchase process. Would definitely recommend Laura GMC.

The people at Laura were kind and courteous and knew exactly what I, and my truck, needed

This was the best experience Ive ever had buying a car. Most of it was done via phone calls, email and text. Then, set a date for a test drive. (Kelly was my car salesman) **Highly** suggest him for any of your future car buying needs. He was hands down the best. Anyone looking, this dealership has it all and made it a stress free experience.

Purchased our second Buick from Laura Buick GMC on Saturday. After a miscommunication on our appointment time, Collin did a GREAT job of fitting us into his schedule and we were able to drive home with a new Buick Envision. Well worth the two hour drive South to get the best customer service and selection of cars around. Will be back again!

I made an appt. online for my 2021 GMC Denali to get an oil change & tire rotation. Great communication!! I also wanted them to look at a trim discoloration that was going on. I got everything addressed and I was in and out in an hour! They have the cheapest oil change and tire rotation prices around!!! Fast & Friendly... cant get any better!!!

I drove about 5 hours away to come buy a car from this dealership and the person I was buying the vehicle from- Aaron Kent, came in on his off day to meet me and help me through the process. The whole time he was accommodating and him alongside his team were working miracles for me. I appreciate their patience and professionalism. I can’t thank Aaron enough for his hard work and I love my new car!!!

Wonderful service advisor and fast quality work. I was from out of town and they had me back on the road faster than expected... Thank you

I’d recommend 100% to anyone. Justin was upfront and honest from the start; there was zero pressure to follow through with the purchase. They asked my prior experience with dealerships, and literally made the experience so comfortable and relaxing. They never tried to sell or pressure into unnecessary warranties, or maintenance packages. These guy just want to put you in a truck you love, and watch you pull off the lot satisfied. I highly recommend.

Great dealer to buy a vehicle from. The whole process was very smooth. Would definately send more business to them. My salesman Drew took care of me.

This was by far the best vehicle purchase Ive ever made! All the people at Laura were friendly and helpful. Danny Griffiths was an exceptional salesman with great communication throughout this process. This was an out of state purchase for us but the Laura crew made this an enjoyable experience by sending pictures, emails, and following through with the agreed to price that was guaranteed months prior. Overall I couldnt be happier with this experience. We will come back to Laura in the future for all of our vehicle purchases.

Very happy with their service and Jay was very helpful though out. He answered all our questions. I will definitely look to Laura Buick gmc for my next vehicle purchase. Thanks again! I LOVE my new Sierra Denali!

Matt B. and Danny G. took great care of us. Zero pressure and very knowledgeable. Easy buying experience. Definitely recommend them and will be a future buyer.

They were very courteous, friendly and helpful. Its now wonder they are one of the biggest GMC dealers. Excellent service department to help with any needs you may have. Much thanks to Laura Buick with my recent service needs and providing me with a beautiful loaner car while mine was in the shop.

I choose this dealership because its close to my home and Ive heard good things about it. I took my 21 GMC Acadia in for an oil and filter change. While waiting the service advisor notified me that there was a recall for the radio software and they were taking care of it at the same time. The wait wasnt bad around 2hrs and I was on my way. Did Very professional customer care. Will take all my GM vehicles here.

Justin S. and Jason V. made the whole process super easy, stress and pressure free. From ordering a truck, picking out all the accessories I wanted, to actually taking delivery of the truck when they said it would be ready, it all went smoothly. Highly recommend those two guys for anything you need when wanting to buy/trade. I will for sure be back to Laura for future vehicle purchases, and look forward to working with them again.

Great service by Mead, will use him and Laura Buick again. Love my vehicle, great price & mileage for an AMAZING looking 2013 Yukon. Everyone thinks it’s new, thanks again for grabbing us at the airport.

Ross at Laura Buick GMC was absolutely amazing! He made our car buying experience a breeze! 10/10 recommend. The whole staff is awesome. We will definitely use Laura Buick GMC again for future purchases!

One of the easiest car purchasing experiences of my life. Kelly Sandheinrich was so easy to work with. He made sure the car was exactly what I wanted and had everything ready on his end so we could finalize the deal. Corey the finance guy had all the paperwork ready so we just had to approve everything and sign. We will definitely be back to purchase again.

I’ve always had a great experience at our GMC dealership. Brought my Acadia in for a service check this week. David was excellent he made me feel right at home! He gave me frequent updates while I was waiting. I enjoyed the corner which was quiet for me to work compared with the waiting room. Snacks and coffee were also a plus!

Buying process was as promised, no changes, low stress, explained everything, no pushy agenda. Salesman (Harry) and Finance (David) employees were personable, professional, and informative. Purchase your vehicle here with confidence 👍

Doing business with Laura Buick was great. They are a no pressure, no hassle dealership. Aaron Kent, our salesman, was knowledgeable, helpful and exceptionally easy to work with. The same can be said for Kerry Carnes, the finance manager. All around good people to deal with. It was a straight forward, easy purchase. We are so impressed, we are now working with Aaron on the purchase of another new truck. Many thanks to both Aaron and Kerry. We highly recommend Laura Buick GMC to anyone wanting to purchase a vehicle.

I went to another dealership and even had a appointment with a salesman named Pete. I stood inside their main floor for 30 minutes and kept getting the run around and never even met this “Pete” guy. I left without even seeing one vehicle.Walked into Laura Buick GMC and met Chris. This was the least pressured sales experience I have ever had. He asked what features I was looking for and had me test drive 4 vehicles. I walked out with one of the vehicles and will return to see Chris for our next family vehicle. Don’t waste your time at other dealerships. Ask for Chris F.

We had an awesome experience with Scott at Laura Buick GMC. I shared what we were looking for, our budget, and Scott took it from there. He was respectful of our time, never pushy, very informative and professional. If you’re in the market for a GMC, and especially a lifted truck, call Laura Buick GMC for sure!

Aaron Kent was absolutely amazing. He was straight to the point, and got me in and out fast! I absolutely love my 2021 Acadia! So happy I finally gave Laura Buick a chance!! I’ll definitely be back!

My experience with Laura Buick service department was great. I can’t honestly give 5 stars because no one is perfect so a 4.5 star rating is more accurate. Everyone I spoke to were very courteous. The customer waiting area was very comfortable. The only thing I wish they would do is review what service is getting close to being due e.g. differentials, air filter, cabin filter etc. other than that I’m pleased with my experience with Laura Buick and i will be back again.

Another purchase from Laura that went as smooth as possible. So nice not dealing with the standard car dealer run around you get everywhere else. Great pricing, great trade in pricing. Well worth the 5 hour trip each way for us to come see Ross C.

Best and easiest car buying experience ever. Joe was great to work with. Wish i had gone to this dealership in the past.

Service at the dealership was courteous and knowledgeable. People friendly. I did have to follow up multiple times, after not being called back the first time I called. I was finally contacted after I went online and went through the prompts for Lauras to text me. Inside of truck was gross and filthy. I was told I couldnt pick the truck up on a Saturday due to is being detailed, however when I got it on Tuesday it was so dirty it took me 2 hours to clean it out. For someone with a trade in, paying cash, and driving 5 hours I expected more.

I highly recommend this dealership for any automotive requests. Customer for more than 22 years, purchase and service. Very professional, knowledgeable, friendly, caring, and patient staff, Ron, David, Kyle, Bill, Tom, and Karen. Others over the years. Thank you Mr. Anderson and Laura for a great local business.

Had a excellent experience at Laura Buick. Process was very smooth and easy. Mr. Rogers did an excellent job I would highly recommend him to anyone looking to buy a car. They go the extra mile Through the whole process. Would recommend them to anyone.

Had a leaking valve stem on my classic car. They were able to get me in pretty quick and get me back on the road. Even had a tech that knew older cars and how my odd wheels are installed. Only complaint was the price. $40 per wheel to have valve stems replaced is about double of what any other place would have cost.

I believe they went out of their way to get me a good deal and a good rate on the warranty in a timely manner. I was able to apply online which saved time. It was a good experience.

The buying experience at Laura GMC is the best experience that I’ve had when purchasing a vehicle. We were trading in a vehicle and live about 3 hours away. The salesman Tim was fantastic. We were able to complete a lot of the steps over the phone and email. We basically showed up to sign papers. Also, the financing team rocks. They were able to get us the best rate possible.

We had a great experience working with Jay Miller and Ross Cheripkai in getting my sons first vehicle! The sales team was very helpful with answering our questions and getting everything done in a timely manner. We will definitely be back and tell our friends and family members about our positive experience at Laura Buick GMC!

I had a fantastic experience with these guys! They put a price on line that was better than anyone else in the nation and did not put any gimmicks behind it!Too often today in the car buying world you will see low prices online and when you get to the dealership there are so many stipulations such as you needed to have been born on a leap year and on a Thursday and before noon to qualify for this $500 rebate and for another one perhaps you could not have owned a Nissan frontier for your entire life, some very obscure stuff. With these other dealers you end up then paying more because they use these tactics to hook you and get you in the door then the deal starts changing and you reluctantly buy because you just want a car.With these guys it was completely different and everything was a 100% above board so much so that I flew from California to Illinois to by the truck and spent a few days driving it home. They are a volume dealer and will save you thousands of dollars!Special shout out to Aaron, Next time Im in town will go get a drink! :)

Our transaction was simple and easy. Our salesman Andrew went over every detail of our new vehicle very thoroughly yet was respectful of our time. It was worth the trip from Springfield up to Laura to pick up our new Yukon. The money we saved plus the customer experience we’re both valuable.

I actually had a service technician standing up front ready to work on my car! I was in and out fast with employees present to take my car and bring it right back so I could be on my way. Very friendly staff! Honest and trustworthy. Thankyou!

I had a very easy and enjoyable experience working with Aaron Kent at Laura GMC today! I found the car I wanted online, got in touch with Aaron during the week and he gave me a value for my trade and we came to an agreement over the phone. I showed up at 9:30 on a Saturday and test drove the car and signed all the paperwork and was leaving the lot at 11:15 AM. It was totally painless and a fair deal. Would highly recommend Laura GMC for a great deal on a GMC product!

From start to finish my salesman (Blake) was great! Even when I was doubtful he assured me everything was going to work out. And my finance guy (?John) was great too! After my experience today at Laura Buick in Collinsville, I won’t go anywhere else when looking to buy a vehicle and it’s the only place I’m gonna be referring people to purchase a vehicle. THANKS AGAIN YOU GUYS ROCK!

Michael Reed was a breath of fresh air. We have taken our car to dealerships conveniently centrally located, but the extra 15 minute drive was SO worth it! I truly felt that we were being treated with sincerity and honesty and my intuition was spot on. Thank you Laura Buick and congratulations on your new service manager, he’s a great asset to your organization.

Extremely friendly staff from the beginning. Jason W. went above and beyond during the whole sale transaction. Corey in the financing department was so informative. He made things a breeze. Will definitely be back.

Awesome !!! Sales Rep Scott Sandvosswasextremely helpful and had a great sense of humor. All the personal were very kind and courteous. Ill recommend 👌 Laura Buick GMC to all I know. Keep up the good work.

Service Techs were extremely friendly explained to me what was wrong with my vehicle and how much it would take to fix. They explained to me their findings in a way that I would understand what was going on with my vehicle. The cost was reasonable and my car was well cared for.

I’m 60 years old and have bought several new cars. This was the best dealer experience yet. Salesman Kelly Sandheinrich was top notch! We drove 300 miles for this purchase and Kelly held true to every statement made over the phone. We will make the drive again!

The buying experience with John was EXCELLENT. During a challenging market time, Laura remained committed to the customer and did not add the additional cost to the msrp that many other dealerships did. I can’t think of one part of my buying experience that could have been improved upon.

Laura Buick provided a complete servicing for my car. On my first service appointment, they performed the usual oil change, but also rotated the tires, and checked out all of the cars systems. AND all of this was complimentary. They were very thorough and completed all the work within the time they projected. I was throughly impressed. The service department not only runs efficiently, but they are very personable as well. Best service department Ive ever experienced.