This place is a joke, they dont value our time and dont deserve to be in business.
If there was a half star rating for Park Dental in Cottage Grove, they would have gotten it instead of a full one star review.Dr. Kerr basically has no bed side manner, so to speak.For the first time in many years I finally have good dental insurance. So yeah and with everyday brushing my teeth were and still are in bad shape. Dr. Kerr wanted nothing to do with me. Instead he had the receptionist set up an appointment with the dental hygienist for me to get a deep cleaning. During the cleaning, she wasnt able to complete it because my bottom two molars on my left side were way too sensitive. She called Kerr in to check it out. Again, he blew me off. As a result and with him having the cleaning performed before the work that really needed to be done...DONE, the cost of the deep cleaning ate up ALL of my insurance. Now I have to wait until January before I can get my teeth fixed because I dont have the extra $1,500 sitting around. Too boot, Im still walking around with painful and sensitive teeth. Dr. Kerr knew very well this would happen. The kicker... I get an estimate from Park Dental in the mail today pretty much telling me that Ill have to pay out of my own pocket if I want the much needed work done. So... come January, you can bet the farm that I am NOT going back there. A friend and coworker referred me to the dentist that they go to. I will be going to that dentist instead. If youre looking for a dentist that treats you right, performs the work thats needed regardless of how bad your teeth are, I strongly urge you to NOT go here.
I love this dentist office but after my experience todayThe dental hygienist was not wearing his MASK like you were breathing in my mouth and telling me to open wide like no hun tell this man to wear a mask I’m disgusted by this experience
Don’t understand why all the bad reviews. Went here to get a routine cleaning done and the hygienist Katie was awesome! They’re a small location but I enjoy that.
Wonderful staff and Doctor. They went above and beyond with me to make sure I was comfortable. I am a very picky person at the dentist and they were awesome at doing everything neccessary to help me be comfortable. I am definitely going back! (Even though I hate the dentist lol)
Early this morning I called the office, not sure if I was speaking to someone at the Cottage Grove location or a call center, but I needed to reschedule my appointment. I was told that because it was less than 24 hour notice I may be charged a fee by the dentist. I asked what the fee was and Heaven refused to tell me. I asked again what the fee would be and she replied, Its up to the dentist. You cannot charge someone a fee and refuse to tell them what the fee is. This is very disappointing, this dentist office was taken over by Park Dental when my old dentist retired at the end of last year, and while the dentist himself seems good, I have been very disappointed in the way the office is run. The wait times have gone up and now this. I may be looking for a new dentist.
I am very disappointed in the services at Weingartner Dental. I have been a patient with them for over 10 years. Recently I had a tooth that cracked that needed a crown placed. Note the placement of this was top front (next to main two front teeth). Dr. Weingartner was great to get me in right away. At the appointment they were courteous and patient with me (I have a fear of the drill) and fitted me with a temporary crown). LESS THAN 24 HOURS LATER the temporary crown fractured and fell off. I was not even eating anything when if fell off! I called the office and it was closed. Then they were closed on Friday too. When I called the office the first time I left a voice mail in the hopes someone checks the messages for emergencies but did not get a call back until the following Monday mid morning. THEIR VOICE MAIL MESSAGE ALSO DID NOT HAVE AN EMERGENCY NUMBER TO CALL. None of these items were in my control. I was scheduled to go out of town for a conference for work and not able to get in to their office the following week. Yes I looked like a Meth consumer with my tooth filed down for a crown and it being in the front it was very noticeable. It was embarrassing. When I asked the office can they give me a discount or anything they straight out said no. I get nothing for the time I had to go with my tooth exposed, the embarrassment and the lack of follow up by their staff. I really do like the dentist and the hygienist. It is sad that the office manager could not work with someone that has been a patient for a long period of time with situations that were out of her control. It is very sad that patients are not people anymore but rather only dollar signs. So the manager wants me to pay apx. $700 plus the additional $700 my insurance was going to pay. $1,200 total for a bad experience.