I worked with salesman Brent on a particular Daikin ductless system that the customer was going to purchase himself on line. Materials not available in California. I supplied the information to Brent and he located the system in Arizona .I paid freight and it was transferred in to the El Cajon branch.I arrived to pickup the equipment and for some unknown reason there was a equipment shortage on a wall unit and wire.Caty, Carlos, Wally and Brent located the missing product and Brent picked it up at another branch to complete the order.I appreciate there efforts on correcting a materials hiccup.This was my second visit to this location, I’ll return.OscarBack Country Mechanical Inc .#767970