Ball joint came right off. Called them and they said they could get me as early as 2 days later. Serious men, but honest about their prices. They fixed her right up and now she doesnt even squeak when I steer.
Very affordable, efficient and good quality work. I brought my Mini Cooper here for an all around brake job. They finished within a day and went above and beyond! They added fluid and filled my tank and tires. They even fixed my front bumper that was hanging loose, all without me asking! Then they knocked a portion of the price off the final bill. I had forgotten to mention to them that I was recommended by a friend of the owner and yet they still gave me a discount, amazing!
Got new tires and great alignment rolls like a dream. Thank you guys!
They told one price while I was on the phone with them, then changed it once I got to the shop. Charged me 1,770 dollars for new breaks all the way around n struts all the way around. They did a good job but way too expensive for me. Won’t come back here again
Fast, expert, inexpensive service. In and out. I ALWAYS recommend CT to friends and family. Always had managed to fix cheaply what others have bungled expensively.. Now, C&T is my FIRST stop for all my vehicles
Quick and best service.
Recently, I took my car to C & T Auto for repairs. The day that I took the car in, I was alone. My husband was not able to come along. I asked for the mechanics to check the power steering and the charging system because the battery signal was on and car wasn’t starting. The mechanics told me that the problem was not the power steering, but the alternator. I had just purchased that alternator (2 months old), so it was damaged by power steering oil (long story). Tony took out the old alternator, and I had to go pick it up from him and take it back to Auto Zone and get a new one. I didn’t want Tony charging me for an alternator when I had just bought that one, and it was under lifetime warranty. He put my new alternator in and charged me $240 🤔 I wanted to know what the $240 was for, was it for diagnosis and taking out old and putting in my new alternator that I brought to him? 🤔 He debated back & forth with me about it. Then I was charged $164.79 for a front lower control arm + $119 labor (which I was told $85 labor) and $150 Thermostat Housing + $85 labor + $26 (2) heater hoses + $11 antifreeze + $10.86 hose clamp. The total that I was charged was $897.32. Tony called me to confirm the total. I asked him if the $897.32 included tax, and he said “yes!” The day that I went to pay him and pick up my car, I brought my husband along. When we walked in, Tony had this strange look on his face. I guess since I was alone when I dropped off the car, he expected me to pick it up alone. He pulled up my invoice and said to me “I’m supposed to charge you $897.32 + tax, but I’m just going to charge you $897.32 out the door without the tax.” Remember, he told me over the phone that the tax was included in the total $897.32, suddenly he sees my husband, and he changed his mind. He made it seem like he was giving me a deal. He had already charged me $66.47 in tax which totaled $897.32, So if my husband wouldn’t have been with me, he would have overcharge me $897.32 + tax = ($969.11). That’s an extra $71.79! The car is still running, but I didn’t appreciate Tony quoting one price over the phone, and then changing the prices and overcharging me and was still trying to get more money at the end. I don’t expect anyone to work for free, but at least be honest and stop making up things to charge customers . If the power steering wasn’t the problem, and it was the alternator then what was the $240 for. The damaged alternator was causing the new battery to drain. The new battery just needed to charge, and alternator was replaced, so basically he charged me $240 to take out old alternator and to put my own new alternator in.
Good customer services
He did a good job on My Wheel alignment but for him to be a mechanic I feel like he could’ve told me that a wheel alignment is pointless because your struts And swaybar link is bad. I feel that they could have told me this and I could’ve paid them for their time for even putting my vehicle on the lift.
I called C & T to see if they could tow my daughters car out of my backyard because it was beyond all help mechanically. At least what we were willing to put in to a 99 Toyota Corolla. The driver that came out (I am so sorry I did not get his name) was beyond awesome and knew his stuff inside and out. I am so grateful to you sir and the company you represent. I cannot say enough. I recommend C & T and believe me I would give them over 5 stars if it was possible. Thank you from the very bottom of my heart.
They fix your car right the first time, and they are reasonable.
They quoted $1500 for a muffler job, went to Firestone for same work and got a quote for $270! Talk about trying to rip someone off, sheesh.
I initially thought I needed to replace one of my tires, but I came here to see if there was anything I could do for the current one. The gentleman working was SUPER friendly and helpful. He answered all of my questions (I had quite a few haha) and ended up resealing a leak in the tire. It was at a great price, too - I wanted to tip him, but I figure Id leave a review instead. Wonderful place, will definitely stop in again if I have more car trouble.
Tony and the rest of the gentlemen at C& T auto repair have serviced my cars for the past several years. I have never been disappointed with the diagnosis or repairs that were done on my cars. I recommended them to the rest of my family and they are happy with the service and repairs also. When I take my car in for service I never have to worry about being overcharged and or have to worry about when I will get my car back. The service has been very consistent and Tony has been very helpful in assisting me with other issues involving my car that his organization did not handle.
I got new brakes here last year. Professional, friendly and good at the job. Tony is the best!
I recommend...reliable and trustworthy plus they have a tow truck and I really needed one at the time. They fixed my starter one time and it started acting up again so C & T re-evaluated it and fixed it again at no extra cost. Bomb customer service.
Ive gone to C&T Auto since early 80s...Tony all the guys are always Friendly upfront with the cost and diagnostic of your car...and l have sent many people .l know to him ..who are still long time customers.Even in a pinch, tony has helped me with the repairs Hes Fair, fast, HONEST and Friendly.As of today March 1st..2019...l had a tire going Flat ....of all days and l needed to be on Set of a Commercial asap... !he got me in Even though he was Busy...as they usually are....( makings of a Successful business...!)I reccomend him and his business Highly....!Thank you again Tony ...You saved the day !Kris.
A fantastic experience every time! No one wants to see a mechanic but Tony and his staff make the process bearable. They are wise, friendly and inexpensive! Ive been to many garages but Tonys is by far the best! Most importantly, you can trust him, which is a rarity in any profession!
These guys are great, they always seem like they want to help me.
After receiving an over-the-top estimate ($1900) from Firestone in Shaker Heights to replace a cracked exhaust pipe, I had my daughter take our Honda CR-V to C &T Auto Repair. They were very professional and promptly fixed the exhaust problem for $350. They mentioned a couple of unrelated minor issues they found, but I never felt like they were up-selling me -- just offering me their honest opinion. C & T seems to be a very competent and honest garage whose work is fairly priced. My daughter has found her Cleveland area mechanic! (She teaches in Cleveland; but we live in Chicago.)
Very honest. I call Tony “ the doctor”. He and his team will evaluate your situation, give you an accurate estimate, and a price that is fair.You can pull in with a burnt out headlight. They’ll replace it then. Don’t need to make an appointment.If you need a part they will get it.My wife and I have been servicing our Toyotas, Volvo’s, and Suburus for over 20 years.We feel very lucky that we have such an outstanding, friendly mechanic here in Cleveland Heights.Peter Plumb
I have been coming to Tony and Charlie of 30 years. I recommend them highly for their skill and integrity.I love these guys.
Reliable, communicate well, always feel like the car is in good hands here.
Such nice people. Best service ever
Affordable mechanic services
Will give you a diagnostic and engine reading. Will not install parts unless you buy through them. Labor can run slightly expensive but less than nearby shops with wait lines for auto repairs up to 2 weeks.
Brought truck in for brakes and rotors.had to bring truck back for pulsating. Took the car and they did not argue with me about it and they did a quality job.
Fast and reasonably priced!
The driver was rude. Didnt have skills to get my car out of my parking space. Said, I have other calls and drove away. I could have jumped in the truck and done a better job.
Excellent service on my aunts vehicle. Thank you
These guy are honest, fair, reasonably priced, helpful and fast. You cant really diagnose a problem over the telephone; I know, Im in the repair business myself.
Fast, honest service. I had no sense there was (or would be) any attempt at bogus upcharging. If anything, mechanics looked for the cheap solution to issues. Will go here again. Sought this place out on advice of friend because we caught Cedar/Fairmount Firestone in a bald face lie.
This place take care of business they only work one what your issues are they dont create no issues and the prices are always Fair
Very good and reasonable
Good job, fast response, decent price.
Amazing staff and service!
Fast service and reasonably priced
They get my vehicles running. Whatever i have wrong, does not matter as long as a solution is possible. I had spent 900.00 with a neighborhood mechanic that had me out of transportation for a week. I towed my Explorer to C and T and he had me running in less than a day for less than 200.00.
These guys are great
The owner is a fair guy not a crook like the rest of the mechanics in the 216...
Great place!
Quality work
Excellent service