When our former automotive business closed, they recommended Simons. We have not been disappointed. Simons has checked small things and fixed them at no cost. They have serviced our cars, following the dealers recpmmendations, and have kept them in good running order at reasonable costs.

When I moved to the Cleveland area, Simon’s was the first place recommended to me. I’ve trusted them with my automotive needs for two years and have appreciated their services. I’m not a car-savvy person, but the technicians have answered my questions and helped me understand any issues with my car.

The customer service was far above expectation! Had a computer/electrical issue that was identified and fixed within 24 hours of the initial call. This is my go-to repair shop from now on! Great work!

Simons auto has been taking care of my Kia Sorento for 3 years now. They replaced my damaged splash cover with zip ties for free which was amazing. It did eventually fall all the way off and Simons auto gave me a really reasonable price and replaced it a week later. They have also been monitoring my cars problem with burning through oil too fast. They are honest, professional, and Im so glad they are just around the corner!

Great service! Had my car towed the other night after a break down on the road. They were able to give me a full break down in detail over the phone (sending a link with photos) of what happened. Shout out to Rich. He was helpful and patient throughout the entire process.

Hands down best shop in Cleveland... professional. honest. and they stand behind their work. I have had multiple things done with my jeeps that i JUST CANT DO. and Simons has been amazing. Thanks to Aaron, Chris, Simon, and all the guys there. Great shop - real professionals.

Recommended by the Lusty Wrench when they closed, Simons is a great mechanic shop! Responsive, reliable, and trustworthy. Any time ive gone here over the last few years they do a great job with my cars. They explainand balance what is NEEDED with what is good preventative work and they dont try to scam or push extra stuff on you. I have NEVER had a bad experience with Simons!

Chose Simon’s based on great reviews including claims that they treat women fairly. Sadly not my experience. Did not address the problem which would have been a relatively easy & inexpensive fix. Would not even give an estimate. Instead wanted to know what the car was worth to “me” and recommended unnecessary unrelated expensive repairs instead. New to the area & went in thinking I’d found a car mechanic I could rely on. Very disappointed!

Ongoing problems with my check-engine light constantly staying or coming on, Simons gave me necessary information to try to get it fixed! I can call them about ANYTHING and they are patient, kind, and understanding! They do everything in their power to make each service visit better than previous service visit! They are the BEST mechanics I have had to date!I have felt that men at other shops tend to take advantage of women, but that is not my experience with Simons. Even if it meant they might lose business, they still helped me get my ongoing car problems fixed right. I feel like I am treated like family!

Took my car for an oil change, coolant flush, and car inspection. Total came out 270 dollars. They told me after I would need a timing belt change.. wondering if they actually inspected the car because on the timing belt cover it indicates the part had been replaced. It’s quick and good shop. But it’s massively over priced.

Theyre just another rip off mechanic shop that throws parts at the vehicle oppose to really getting into diagnostics theyll guess and throw a part charge you a arm and a leg and your vehicle still isnt fixed smfh

They did necessary repairs to sustain my and my grandkids lives, Im sure, by the way my Benz performance is now. Truly fabulous, definite reasonable prices and the care and personality of Simon Automotive is worth it. Truly unbelievable how my car runs after they completed their recommendations. I love it!

Very knowledgeable, honest and professional. They do great work. Simons has been especially helpful when we had a sudden breakdown and needed quick service. We are happy to trust them with both of our cars.

I had a flat tire in the middle of a busy morning. Luckily, i was 2 min away from Simon’s. Fast, efficient and honest, they ordered me a new tire and put on a spare within 15 min. They understood my need for the new tire to come asap as i drive daily with kids. Tire arrived in a week, and as before, i was in an out in 15 min with the brand new tire!

I’ve been going here over 15 years. Great folks, honest, good value. This time I was expecting a possibly good sized issue and thus bill but it was a rattling heat shield. Easy fix easy bill.

These guys know there stuff,made me feel like family. The cost of service was very reasonable. The quality of work was outstanding. I highly recommend them if you have a jeep.thanks Simons auto!.

Have been taking my vehicles to Simons for probably over 10 years now and I have never been disappointed. They are friendly and knowledgeable.If you tend to keep your vehicle for a long time like I do, they will give an honest assessment of your vehicle as to whether its worth fixing or not. I would highly reccommend Simons.

I was going on a roadtrip and my ac evaporator drain had clogged, resulting in water running into my passenger wheelwell. Simon’s got me in 8 am the morning after I called, despite the fact that they’re usually booked out at least a week in advance. I went back for new brakes and was pleased with the professional, well-priced work at Simon’s. If you live in Cleveland Heights and need auto work done, this is the place to go!

My mother has used Simon’s for years and she recommended I use him too. We have a family business and we always recommend Simon’s to our employees when they have car troubles. My car was kept there for only a couple days, the workers were polite and personable, and I had my car back to me with NO more issues in a timely manner. Thanks! :)

Fair, honest and courteous team that works efficiently to get your vehicle back on the road. I recommend Simons Auto to all my friends and family and will not take my cars anywhere else.

I always go to Simon’s for regular checkups on my car. As always, they did a fantastic job - thorough, efficient and timely, and economical. They never do more than is necessary and always do it as cheaply as possible, considering the price of parts. Fairness and honesty rule!

Always honest, expedient, and courteous service. Highly recommend!

I love using them. They always take care of all of my cars. Theyre always so friendly and professional. I love that when I come in they know me by name, face and car. They always take good care of you. They never try to make you spend more than you have to. if your vehicle needs a lot of work, theyll summarize whats most important and what could maybe wait until next time. They do what they need to do, and they do it right the first time. And if you ever feel like something is wrong, theyll look into it for you.

We have been coming to Simons for a couple years now. They are consistently thorough and honest. Customer service and communication are excellent, and they explain complex car issues extremely well. Recently, I brought my car to Simons for an oil leak problem. A day into what was to be a 2-3 day job, Chris called to let me know the source of the issue was not what it was originally thought to be, and that theyd be able to resolve the problem for roughly one-half the originally quoted price estimate!

I have been taking my car for maintenance to Simons for years, def over 8yrs. They are always nice, professional, and have wonderful customer service.

My Chrysler hardtop convertible is 10 years old, has 48,000 miles and is in excellent condition and I intend to drive it many more years. Obviously, the extended warranty ran out years ago and I needed to find service that I could trust not to take advantage of my lack of mechanical knowledge. In 2018, I began to take my car to Simon’s for regular maintenance and since then they have replaced the brakes and the tires and recently Replaced an oil pressure gage and removed corrosion on a wheel rim that was causing the tire to lose air. Simon diagnosed the problem quickly and returned the car promptly. I have confidence in the expertise and integrity of this company and recommend them highly.

Excellent auto service provider in whom I have great confidence.

Just an oil change this time, but done promptly and at a good price.

Everyone at Simon’s is incredibly friendly and knowledgeable. Chris is mainly the person I communicate with the most and he’s super helpful and has always been very up front and honest about the work that needs to be done. The work they do is high quality and reasonably priced- I won’t go anywhere else.

Simons is the best! I’ve gone there for 8+ years and through 3 different vehicles! They are helpful, informative, and make sure your getting the best service for the best price!

We love Simon’s and appreciate their good service and honesty! They are always patient and willing to explain a repair and help us prioritize what is critical vs what may need to be done a few months down the road. We used to live right down the road and initially went to Simon’s because it was conveniently located, but we have since moved further away and still go back there because we know and trust their great work. Thank you guys!

I have been very pleased with the service that I have received at Simon’s over the past few years on my Subaru. The staff is professional and pleasant to work with. I highly recommend their services.

I’ve been going to Simon and his team for over ten years, with multiple cars (Volvo, Honda, Toyota, Subaru) and they are always amazing—they explain what the issue is, and whether it will impact safety or cause further damage (do now), or can be addressed when convenient. And they’ve gone above and beyond locating used but perfectly good parts to save money. They have never been wrong, and their estimate of time needed in the shop is accurate and honest. I trust their assessments and recommendations, and have found their prices to be very competitive. And I’ve never had a timeliness problem getting a service appointment. I highly recommend Simon’s!

I love this place. They are incredibly professional and kind. The communication is top notch. They are affordable and a gem in Cleveland heights. Highly highly recommend.

Simon and his crew are awesome. They are professional & friendly. They are also good at explaining whatever problems you have with your vehicle. They repair your vehicle in a timely manner. I recently had my SUV repaired and now it driving like its brand new. They also text you and ask you how your vehicle is driving. Now thats customer service. I would definitely recommend people to go Simons Auto Services.

I always have a good experience when Simon’s does work on my car. The employees are professional, knowledgeable, and realistic about the service they can provide. As long as they remain open, Simon has my business. Thanks guys

I have never had a bad experience trusting Simons with any of my vehicles needs. My family members all take their cars here and the guys always do a great job and you can guarantee its done fast.

Simon,Steve, Tank, Chris and their crew have been taking care of my cars for many years and always do a great job. They offer great pricing and speedy service. They give honest input on repairs that need immediate attention vs. things that can wait or are not urgent. Ill keep taking my cars to them for years to come.

They gave a competitive estimate and stuck to it. Answered all my questions, in laymans terms, and delivered the car when they said they would. Very good shop, very well run business

Simon and his crew are the best. They couldnt be more skilled, professional or courteous. Im glad theyre here in Cleveland Heights!

This place is full of extremely condescending, incompetent people. They lie about what they think they can fix, then charge you for it when they can’t. It’s a shame that people like this exist in the community.

It was very easy to arrange an appointment over the phone. They were ready at the appointed time, handled the work promptly and neatly, were friendly in person and on the phone, and gave appropriate advice on possible future services. Also were very solid with COVID safety measures. Highly recommend.

Great service at a great price

Chris was really nice and helpful. I like that they do a test on your car to see what’s all going on with it. They got the job done quick. In also gave me a list of things to look out for in the future I will definitely be returning to the shop for more services

They patched my tire this time. A few months ago I had to replace the exhaust. I’ve been going there for 15 years.Great place. Honest, fast, they actually listen to you. Most importantly I trust them. Since I’m not a mechanic that’s an important thing. They do not jump to a high cost repair and have told me and I’ve heard them tell others “you don’t need that.”They’re quick too and really know the ins and outs of my Honda (what tends to break when, etc.).

I have been coming to this place for years they’re dependable they’re honest and you can trust them when they fix your right the first time. Wouldn’t take my car any other place that Simon’s.

I was very impressed with the service I received today. Despite having a full schedule, they managed to squeeze my car in that suddenly would not start last night. Chris was straightforward in describing the process, as well as patient with my questions.

Edit 12/09/2020:Chris with Simons Auto reached out to me to resolve the issues with my oil drain plug and set up a time to see the truck the next day. Got the old bolt out and replaced free of charge. Rating is increased for good customer service. I would work with them again.Original:I had them change my oil when I was getting some other work done last Winter. When I went to change my oil this past week myself, I discovered that they overtightened my oil pan drain plug, probably torqued it down tight with an air gun. Now its stripping trying to get it loose. Probably stripped the threads on the inside too, cant tell cause I havent figured out how to get it off yet. Oil drain plugs are not supposed to be torqued.A vacuum leak they patched up at the time has since failed as well.

Honest and friendly service. Worked with my difficult schedule to have my car fixed on short notice. Very fairly priced. Very efficient. Mechanics this good are very hard to find. Would not take my car anywhere else in Cleveland!

Simon’s has repaired several issues with my Hyundai Santa Fe and always provides me with good information and advice. They do not “talk down” to me, but take the time to explain the issue in laymen’s terms. They stand by their work and the products they use. Everyone has been exceptional, but my experiences with Chris and Aaron have been stellar! I cannot recommend them enough! Great guys and great service at a fair price - what more could you ask for?!

Excellent customer service. Car was done on time.

My check engine light came on & I knew exactly who to take it to! I trust all the opinions/advice from Simon’s. Great customer service.

Great job as always!

Switched to Simon‘s with my Lexus when I got tired of dealer prices. I’ve been extremely satisfied. Same day or next day service, friendly and best of all, great results.

I read somewhere that if youre looking for a good place to buy coffee, you go to the place thats always busy. This seems to hold true in the automotive service industry as well!Ive been getting my auto work done at Simons for a little over a year now, and Ive been thrilled with their service every time. They are friendly, professional, and they get the job done. And theyre always pretty fast, too, despite the fact that there are rarely more than one or two empty spaces in their parking lot.Thank you, Simon and team!

I’ve been using Simon and his crew as my auto mechanics for well over 10 years and I could not feel in better hands. They consistently offer support, wisdom and creative problems solving for all my car needs. They have babied my Mazda, Saab and most recently Outback Turbo by offering fair competitive rates - always! They have my business for life - Thank you Simon and Chris -

Simons was recommended to me by my prior mechanic who retired. Ive found them to be very professional, helpful and competent. Im very glad to have Simons to take my cars to!

I have a 2015 Kia Optima and have used this company on two different occasions. My car was scheduled and promptly seen and serviced. I was notified quickly of the things that were of issue. I greatly appreciated the pointing out of urgent and nonurgent matters. Thanks Simons staff for your impeccable service.

As always a great experience at Simon’s Automotive. This family run business knows how to take care of their customers. I have been using them for nearly 6 years on the recommendation of a friend and I haven’t looked back. I travel past at least 10 other shops to come here. Their work is always top notch, efficient, and fairly priced. I would strongly recommend for any and all your automotive needs.

I wish that there was a choice on this review that wasnt only on time, but more like, The Simons crew works so efficiently, they actually save YOU time! They manage their customers efficiently, handling easy, quick repairs before complicated ones, getting you the heck out the door. They are willing to take a moment and explain exactly what theyre doing to your vehicle, in easy to understand terms for the non-mechanically-inclined.

My 87 Buick Grand National was serviced with care and expediency. Oil leak and check engine light issues were handled. Worn serpentine belt was diagnosed and replaced, as suggested. Great service and reasonable cost. Ill be back.

I have had steady success at Simon’s. A recent transmission/drive shaft issue was thoroughly assessed and then Chris reviewed a number of options financially. Updates were ongoing during the timely repair and I was (as always) updated about possible future car issues. The staff are courteous and attentive. I will continue to patronize Simon’s, our family is confident in the dependability of our cars.

Simon’s is responsive, reliable, thorough, helpful and friendly. I have had them work on two of my cars - most recently my Jeep - battery, brakes, lights, oil change and have found I can rely on them to give it to me straight to answer all my questions and to take the time to explain things that I don’t understand about cars without making me feel like I am a bother. I highly recommend them.

So far Ive have two cars that needed work done and I decided to try Simons Auto. Well it was definitely well worth it. They might be on the pricey side but they explain so much to whats wrong with your car and how to fix it that it makes spending the money worth it. The staff is very knowledgeable, nice and helpful. Definitely will be taking my vehicles back to Simons Auto!

I have dealt with Simon’s Automotive for many years. They have serviced foreign and domestic cars for me....including my ‘67 Mustang. They always do a top notch job. Friendly, professional work at reasonable prices. I always know what needs to be done and the cost. No surprises. Highly recommended. DB

My mom was thoroughly impressed by the service and professionalism at this establishment! My sister had a long list of recommended services by the dealer and Simon’s only recommended the essential work. It saved quite a chunk of change and time. Would recommend to anyone.

I take all my cars to Simon’s because of their expert and friendly service. They always go above and beyond what I ask for.I get my oil changes done there because the price is good and they always check out the other parts of the car. They are great about checking things that don’t “feel” or “sound” right without making you feel like your being inconvenient.With cars getting more complicated it’s great to have mechanics you can trust!

My family and I have been taking our cars to Simon’s for over 20 years. Simon, Steve, Chris and the rest of the crew are professional, friendly and helpful. I refer Simon’s to everyone I know.

Simons Auto provide excellent and friendly service. They were able to fix my daughters car while she was visiting me even though they were booked through the following week. Thank you so much!

This repair facility is like no other! The staff is so friendly and accommodating, and Ive been impressed with their high level of professionalism. I find their honesty so important when so many in this field lack that important ethic. UIve been a customer over the past 15 years. They have worked on the classic British car Ive owned over 40 years and Im picky about its mechanic, AND got it better running than any prior mechanic. They also work on three other cars we have and we feel extremely lucky to have them in our arsenal of trusted service people.

I have been using Simons Auto since I moved into the Heights. They are convenient and capable. They do excellent, responsible work and try to save their customers money. Its nice to be able to say I trust Simons, my auto mechanic.

Have used Simons for years on multiple vehicles. Always had great service, work was always quality. A little on the expensive side but knowing you can trust that the work will be done properly the first time, is worth the price.

I was involved in an accident in Cleveland (Im from 5 hours away and was there on a day-trip) and was recommended to Simons by a local. The vehicle was not in a state to be driven. I called them up and they were able to get me in and out that day. The price was very reasonable and I was able to be home that night. Would highly recommend Simons to anyone!

I recently returned to Simons after my new cars warranty service ran out. Its been four years since my last visit with ther old cars.Im glad to be back at Simons. Everything is fantastic. Good quality ceramic brakes at lower prices than I was quoted for standard brakes at chain shop and at the dealer.Chris was knowledgeable dealing with then brakes and very helpful when I needed an emergency tire repair late on a Friday night.I highly recommend relying on Simons for servicing your car.

They are a very professional and clean business. Staff are friendly and they communicate well answered all my questions even about other cars ! Recommended highly

Called and shared my vehicle problem/set upan appointment and Simon’s fixed the issue. Very, very professional and pleasant experience. They even followed up to see if the issue was fixed for good. What more could you ask for!!!

Simon has taken care of my VWs, BMW, and multiple Hondas for decades, doing everything that was needed after original warranties expired. Fair, fast, and economical. Why go anywhere else?

I have always had excellent service at Simon’s.Always on time, as stated and priced reasonable. I would highly recommend to anyone looking for quality and honest service

The staff were extremely courteous and professional. Masks were worn and social distancing was observed. I would definitely recommend this business.

I have used the excellent service at Simon’s Auto for decades. They are dependable, trustworthy, reliable ... I have always been able to count on the friendly, excellent service.

I have been taking my car here for about 4 years now.The Staff have always been nice,professional,smiling,and honest..I only take my car to this car shop..I am so grateful to have such honest people work on my car..Thank you for always helping me:-)..

I have been to Simons three times now. The staff is knowledgeable, they fit me in without much of a wait. I trust their judgement and am very pleased with the quality of their work. I think I am getting a real value for my money

Trustworthy and fair pricing. Have been going to Simon for years and will continue.

Great experience with Simon’s Auto, as usual! They are great at diagnosing conditions and offering the most cost effective options. We are customers for life! Elaine

I really like Simons automotive, but probably for a different reason than most of the reviews.I am a DIY Mechanic, and when I took a vehicle to Simons to get a second opinion on a problem, I was pleasantly surprised by being taken seriously and not treated like some amateur hack by a mechanic or service advisor that acted holier than thou. Unfortunately, this is far less common than it should be.[EDIT 11/10/20] I am amending this review, as I called recently to get a quote for a timing belt replacement on my Subaru(I have been too busy to do it myself), and was quoted an eye watering $2600.I have been working on Subaru vehicles for nearly a decade, and have literally never heard of someone charging this much for a timing belt replacement.Just for giggles I called around to TEN other shops in the area (including Subaru specialists) and couldn’t even find ONE that charged more than $800. Many were less.Simons price is honestly baffling, since not only is this one of the easiest timing belt jobs to do, but that price would easily be a “total loss” repair for an older vehicle.[Secondary edit]. It appears I was misquoted. Which I am glad, and I have re-amended my review.

They have done an outstanding job with my car on several occasions. They are open and more than fair with pricing. I have been thoroughly impressed about their knowledge of my particular vehicle and I feel more comfortable with my car at Simons than the dealer. Great place!

The best experience Ive had with any mechanic anywhere ever. I was traveling cross country when my van began having issues. All in a period of 5 hours: I called the shop, brought it in, Simon and his team were able to diagnose the issues, they ordered 2 replacement parts, both replacement parts arrived, AND they installed the parts and sent me on my way! Ive never experienced such amazing customer service, and the van is running like new. If I lived in Cleveland Id bring my vehicle to this shop for the rest of my life, way to go guys.

Simons Auto Services is consistently excellent in all ways. I appreciate their honesty, and being educated about any repairs needing to be done, or not needing to be done at that time. Id recommend them to anyone asking for a reliable place for auto service.

Best repair shop in town by far. I’ve had 2 vehicles serviced by them numerous times for the past 5 years and they have always done a fantastic job. Couldn’t be happier.

Recieved excellent service and timely! Had an issue with my Jeep and Aaron was able to get us in right away. He continuously communicated with us botb the options and the progress. We will be back !

Simons is terrific! Everything is explained an the work is excellent. I highly recommend Simons.

Always appreciate their clear explanation of what is wrong and how to fix it -- they are always honest and do great work! Easy to contact and answer all your questions without the endless phone trees.

Ive been using Simons Auto Services for all of my Auto repair needs and I highly recommend them. Their customer service is excellent and their service department is state of the art and their service technicians are the best in the business.

Incredible service... Schedule appointments on the website, drop your car off talk to them. Later, you get text to a link where you can accept or decline a list of services recommended or that you requested. Then you pay too. Fast and easy. Plus I had a great experience where they identified a noise in my drive train and greased it up for me. this slight whirring sound is almost gone free of charge... theyre very fast and professional. this system is the best

The guys at this shop are top notch. Chris always takes care of me and explains things in great detail so that I know exactly what’s going on. Highly recommend!

Theres a big monster, about the size of godzilla, coming to take off the oil drain plugs from you cars! Not really, but this is what crossed my mind when I tried to remove the oil drain plugs from TWO cars previously serviced by Simons. I often do my oil changes, but while in University Circle for two years, I didnt have a space. So I took it to Simons. I found them to be clean, timely, and generally a bit pricey, but not terribly bad. However, now that Im back to doing my own service, it seems that Simons staff put on the oil drain plugs with impact wrenches and torqued them so that this imaginary big drain plug crazed monster couldnt steal the used motor oil from under the car! I exaggerate, of course, but seriously - its a good thing the threads were not stripped, but it took a breaker bar and a lot of muscle to get off drain plugs that shouldnt have been. When I went to the auto supply store to get additional tools to get the plugs off, the manager there said, I used to run a shop and have fired techs for doing that. Nobody should be fired, but certainly some training seems appropriate. On a separate note, I filed for a rebate on tires I bought from Simons, and it was quite the ordeal. The manufacturer said the paperwork provided by Simons didnt contain enough information for them to verify the tires purchased and therefore refused the rebate. I had to work with them for quite a while to get a rebate. So, in summary, too much torque, too little info on paper. I dont need to go back there, but if I did, I would certainly shop around.

Simons always takes great care of my car. They are high quality and dont try to take advantage of you. Been using them for ten years and never had an issue.

They are helpful, kind, patient and do excellent work!

Good knowledgeable guys here, reasonable prices, always willing to help. Great family owned business with a long history in the heights area.

I have been going to Simon’s for 25 years. I have never doubted the quality of his work, his prices, or his integrity. So happy to have such a fantastic neighborhood service station!