Great and fast service. Get oil change and inspection done. Quick.
Always fast and reliable..i did have oil change once where top left off..but when I went back..remedied..no big problem
My experience was great! As a first time customer I was impressed at the knowledge my tech had about what oil was best for my car. He answered all of my questions quickly and service was great!! Thank you Michael & Kierra for everything!!! I will be back for my inspection as well as my next oil change!!
I’ve been to a lot of repair shops/ tire shops and this one is BY FAR the best I’ve been to. All around 5 star service. The waiting room is temp controlled and the seats are very new and comfortable. No doubt the cleanest and most efficient shop I’ve ever spent money at. Also very good price and superb quality work for what you pay for. No price gauging or immoral standards here. The service is fast and every single mechanic is very friendly and wants to save you money. This is the third time I’ve been here for service and they NEVER disappoint. I’ll be back for oil changes, tire jobs, inspections, and anything else that they can do.
My experience USED to be good, u went to them with my work and personal vehicle and was treated fairly. They USED to suggest things I could do to save some time and money, and were helpful in getting authorization from my fleet service to repair my work vehicle and personal vehicle.Until my son went there for an oil change and inspection. They said he needed a tie rod. Quoted a time and price. Then waited near double time, and near triple the price for the part. No attempt to negotiate. No remorse. In previous times they would suggest while waiting for queue the customer could get the part from any of 4 retailers in walking distance to save money and time. They didnt do this for my son and overcharged for the part.He spoke to the manager who said... thats just the way we do business ...We appealed to corporate with no response. We took it to Facebook where someone reached out, but too late. 2 weeks too late. Do not let this happen to you.Not to me. Not to my family. Not to customers you want to keep. Goodbye.
Travis or Patrick are the guys that helped me out. Very up front and wonderful human beings. Would recommend to anyone in need of maintenance or repairs.
Quick and efficient service. Employees are always friendly and talkative.
Made an appointment for oil change, state inspection and tire rotation for 1200. Arrived early for my appointment and informed staff at which time the manager chuckled and told me I would need to wait 2 hours for service. Needless to say scheduling an appointment for service at this business does no good and staff then staff responding the way they did means my business goes elsewhere.
The Manager of this Facility is Outstanding. Everyone here goes out of their Way to Please You. Very Clean Facility.
Stopped in for a state inspection and they had me in and out super quick! The guys were friendly and professional as well!
One of the most friendly and honest employees. This will be my go to place for any service on my vehicles.
Fast, clean, polite. What else do you need?
Was super fast and reasonably priced. I really like that they didnt try to upsell me or do anything I didnt ask for
These fellas are always so efficient and always do an excellent job. They keep communication simple, to the point, and they’re always so kind. Since my first visit in 2019, I’ve only come here for all my auto repairs, maintenance, and part purchasing. Highly recommend!!!
I have been visiting a long time, they have had me in and out, and with an autistic child, staying in the car for service has been a blessing. I recently had an issue that was professionally and quickly resolved. I would recommend express oil change!
Stopped in for an inspection. No appointment needed. It was quick and painless.
Ive taken both of my vehicles here a half dozen times, but stopped by this afternoon for a non-appointment, headlight bulb replacement. Brian was able to get my issue resolved ASAP and had great customer service. Very professional team, you earned a long-term customer. Thank you!
They were very professional and gave me all the info that I needed. They worked well as a team. I’ll definitely be a return customer.
Nice family-run business. The personnel are friendly and capable. They will take care of you with, or without, an appointment. The only thing that I will fault them on is that it seems that their price for an oil change runs higher than the local competition. That is because NTB, Meineke and the others runs specials, where an oil change drops to $19.95. I know of no such deals at this place. It seems that they are always full price.
This place lives up to their name. They are quick and thorough. Try them, you will see what I mean.
Getting my oil changed here was a very easy process. I didn’t even have to get out of the car. The staff was very friendly and didn’t pressure me to buy anything but did let me know I needed to replace my air filter soon. I had such a nice experience here that I’m sure I’ll come back for my next oil change and get that replaced then.
Dont have a clue about what their actual quality could have been. Although, I had an appointment, I was still left standing unacknowledged for 15 minutes before I left. Several employees who were engaged in usual activities, yet None came to check me in.But the experience sent me straight to Mock Tire at the Village. They greeted me immediately, fit me in quickly, and got me out the door in less than 30 minutes. So thats positive
I highly recommend not taking your vehicle to this shop for a wheel alignment. My truck was slightly pulling to the right, when I had my steering wheel straight up and down. After I got my truck back from getting it aligned my truck was severely pulling to the left. That told me that they half a** aligned my truck and didnt pay attention to what they were doing. The only good thing that I got put of this experience is that I got my money back.
Excellent service I always bring my cars to this place and I have never had any complaints about it. The mechanics are very professional and are bilingual, they speak English and Spanish.
Been taking all our vehicles here since just after they opened. Prices are reasonable even though you might find it cheaper at the big chains, I prefer quality work and strong customer service. Ive always gotten both here. I recommend them.
I have always had great experiences at this location. Kierra helped me today and was very professional. There was an issue with my inspection today, which at first glance appeared to be a wheel bearing or tie rod. After they evaluated the car, it turned out it was just a loose bolt, which they tightened free of charge. I appreciated the service and the professional manner of everyone working there.
Trusted Express Oil Change & Tire for as long as youve been in Clemmons. Thank you DF and ISI. You went over and beyond on caring for my mothers Toyota Camry.
The manager/inspector on duty refused to inspect our newly rebuilt car saying no cats were on the exhaust. Literally, on the cat itself, it is written they are compliant cats and what kind of cats. The messenger (the inspector sent some guy to tell us this news) said the inspector asked for the receipts for the cats. A receipt says nothing. Seriously, did he want to make sure I paid for them? Then he had another guy come deliver the message. Really. .. we are on our last temp tag just having ready readings, after driving 200 miles, and it is critical to get the inspection. This was unprofessional, inaccurate and clearly just an imposed inconvenience to us as the customer because he didnt like the pipes. Doesnt change the fact that they are compliant and will meet inspection requirements. So, tomorrow we will visit a serious automotive shop who cares about the customer...who knows cars... to get an inspection with our compliant cats.
Everyone here is awesome, Travis is an awesome captain, and Christian is always my go-to guy.
Very professional, friendly, timely & priced reasonably. Definitely 5 thumbs-up!!
Visited Express Oil for emissions inspection on November 16, 2020. Service was quick. However, not likely to return anytime soon. Covid signs posted for masks. Too bad employee at check out didnt feel he needed to wear his.
Really nice people and fast work. Able to provide referrals for work that they dont cover.
These folks are great. Always fast and very pleasant.
Travis helped he without hesitation after my car stalled in advanced autos parking lot. He jumped the car and brought it up to a bay door and diagnosed the problem. Impressed with the quick service I had them install new tires as well. This will be my neighborhood auto repair.
Friendly, courteous, and timely. Received a state inspection for my van within 20 minutes.
I have had 2 vehicles inspected here. Always in and out quickly. Friendly staff from my 2 experiences. They do actually check what they are supposed to, so if you need some junker to pass an inspection, I probably wouldnt take it here!
Arrived. No one there. Needed oil change and a tire rotation. More customers arrived. My car must have been finished. Car was brought to front of store. Waited 15 minutes. No one came to let me know car was ready. Went into garage. Received many excuses from a guy. He kept saying he would check me out. Never did. A girl finally checked me out. Explained absolutely nothing about the service I received. Got in car. Tire key on steering column. Went to put in glove box. They destroyed the once neatly arrangement glove box. I have been a customer for years. Even bought tires from them. I do not recommend. Many other places in area to get same services. I am done with this place.
Christian is the best mechanic around. Never disappointed with their service.
Fast and courteous. Couldnt ask for more.
Amazing service, they took me in right before ( 5:58 pm) they closed and replaced the battery and did an oil change, all with a smile! I dont know what I would have done without them, they rock!!!
Great customer service and staff...we have a new oil change location in clemmons
Fast friendly service, the woman who serviced my car was very helpful.
Pleasant good service had to ask to set tire pressure and clean windows but everything else was excellent and would recomend this place for your auto care
Good quick service. Fair prices. Nice people. What else is there to say?
Stopped by for a fast oil change & they delivered. Sat in the truck while they did it. Took less than 20 minutes. The crew is extra nice. They changed the oil, checked the belts & hoses, cleaned the windshield. Sprayed my door hinges to stop the squeak! Checked all my lights and horn, and gave me a rundown on things I might need to look into replacing. I love this place for its convenience as well as the records they keep to know everything is good with my vehicle.
Been using them for years. Quick and easy, in and out and theyre on top of their game. Might try to push tire sales quite often but they never pressure you into purchasing anything unnecessary. Friendly staff as well
Fast, friendly and knew their jobs very.
NC Inspection, in and out no fuss. Guy named Andrew was really helpful.
Professional staff. Great service with a smile!
Had state inspection last year on 2013 tahoe vehicle with factory tinted windows & they failed it. Told worker there it was from factory. Had other issues with over priced work on company vehicles. Stopped taking vehicles there, went to local guy in clemmons. Also took my sons car there & they failed his for window tint. maybe get update machine or reader or tell us might not pass before you charge us! still charged me 33.00. RIP OFF!!!
Always get me in and out quickly. Good people working here as well!
Great service and very friendly staff.
This is the best place to get an oil change and a whole lot more. Staff is so friendly and prices are reasonable. Thanks for taking care of me today Kierra
Great service! Kierra is very knowledgeable and helpful! She definitely went above and beyond to help us out!
I went on a Tuesday. Every Tuesday is ladys day and you get a 5$ discount on your oil change and beautiful rose! Service was fast, professional and all around great. They checked and topped off my fluids, my air pressure and checked my belts and gave an affordable estimate. Highly recommended!
By far the most customer dedicated car shop Ive ever experienced, every issue was dealt with in an expedient, friendly and fair manner. Cannot recommend highly enough for any automotive needs.
Excellent and efficient service. Friendly staff.
I had my oil changed and Kierra was extremely knowledgeable and very nice throughout the whole process.
This is the place that I got my oil changed at on my personal vehicles and my company vehicle, since the staff is always friendly, knowledgeable, and quick to give advice on anything they see that your vehicle might possibly need. I wasnt sure about another oil change place opening in Clemmons North Carolina, but I was wrong. This place is where I always choose to get my oil changed.
I went to the shop from the last time I was there to get air in my tire and they where super nice. So I came back to get my oil changed and was greeted by a young man, and then Kierra was the one who helped me. She was super nice and made me feel great being there, she helped me with my car as well. I learned a few things I didnt know and reset my settings for my oil change which most places dont do. So great job Kierra and I will definitely be back!
Just pull in set in car while oil is being changed. No waiting outside while someone drives you car in. I use to have it changed other places with a appointment and have to wait 30 minutes to a hour. If they are not busy usually its a 15 to 20 minutes to get oil changed.
Awesome people! Quick in and out.
This place is amazing!!! So polite, knowledgeable, organized, and the shop is super clean, which says a ton because it is a mechanics shop. They have a methodical system and they all work as a team. Will never go anywhere else . By the way, prices are awesome as they just quoted me on a fuel filter change and I was blown away at the reasonable price! Love this place, customer for life!
They have great service and really helped my 83 year old father
Great experience at Express Oil Change! Not only did I get to stay in my car while they serviced it, but Ed was super helpful and informative! The whole thing only took 20 minutes - including the time it took to have an air filter delivered (because it was out of stock). Feel like I know a lot more about my car now! Ill definitely be coming back!
Ive been so impressed with the service and help Ive gotten with kierra and Carson, they helped me to overcome a disability I suffer from a memory problem, they have gone out of their way for me and my family I will be a customer from now on.
Have been a regular customer for a couple of years at least. Always pleasant staff that do not try to push me into replacement parts or maintenance, but do keep me up to date on recommended services per miles driven. Highly recommended.
Experience was great! Speedy service and great prices! Kierra was super friendly and made us feel really comfortable!
Excellent service! I moved here from another state and was worried I would not find a reputable car repair shop locally, but found Express Oil and started getting my oil changes and repairs here .. could not ask for better service .. great staff, too! Two thumbs up .. 5-star service
Quick service but really over priced
Very fast and efficient. Professional. They only do what you ask for and dont push additional products. Seating area adequate for short length of time needed.
They explained every step, great customer Service well trained staff.
Excellent service! My 98 F150 is approaching 300k miles, and they have kept it running well these last few years. Everything from worn out brake calipers to mysterious check engine lights caused by 21 years of gunk messing with EGR function... Theyve been able to get it fixed and keep my truck on the road. Oil changes are done quickly and they will point out work that may be needed at some point but they do not try to pressure you into services that you dont need. They take care of the basics and then some for all our family vehicles and I highly recommend them.
Yep been taking my car for emissions inspections since they opened, always great and quick service.
Great! Very professional, helpful, honest and friendly. Will be a repeat customer. Definitely recommend.
When Billy was the mechanic there, was able to get my BMW fixed any time there was an issue. He was very knowledgeable and explained things so that I could understand them. Now, the service has been horrible. The manager was rude on multiple occasions is rude, the mechanic cant quite figure out my check engine light issue. Going to find a place that actually knows how to work on BMWs next time.
You just cant ask for better service. This spot is always better than DIY shade tree work.
Great service. Clean shop. Get to stay in vehicle. Just a little expensive but worth the extra $$ for quick & knowledgeable service. Will be back!
These folks give great service at what has always been reasonable prices in my opinion
Very prompt, friendly and transparent. Finally an auto shop that treats a woman with respect and dignity.
I had a problem which was resolved. The manager and staff were very professional, cooperative and understanding. It is nice to see old school customer service is still being used. Even though, I had a problem and the way it was handled, I will definitely recommend and have recommended this center to others. I will continue to service my cars there.
Went in for an oil change, they showed me the price and didnt try to sell other unnecessary stuff. In and out fairly quickly.
This place is a hot mess 😵 Phone lines were down so I cant get in touch with them about my vehicle I dropped off with a flat tire. So I go on my lunch break in person to talk to them. The manager says my tire is done being fixed, another worker says the tire cant be fixed today because he has to order tires. My car sat in their lot for about 8 hours that day while we went back and forth about what could be done. Picked it up and took it to the tire shop in Bermuda Run. We were done in 35 minutes with the same tires for $75 less! Skip the hassle and go to the tire shop for your tire needs!
Took 2 cars to get inspected & they would not inspect the first one because of window tint. Ok whatever. Took the 2nd car & they failed it because of one tire & still charged me. By the way they sale tires! The next day took both cars to another place & they both pass inspection. I will not be back.James Idol
Love this place. Everyone is so nice and kind. Very fast friendly service.
Easy, fast, friendly and my favorite place around to go!
This has a good scam going on, be careful. Went for a tire repair and was told it would be 15 minutes but we can do an oil change while you wait, halfway through the oil change it will be 2 hours for the tire. The ORIGINAL reason I was even there. Scam Artists
This is where I come for every oil change or any needs, they greet you at your vehicle, they are friendly, very detailed and fast. I LOVE it and would not go anywhere else, I actually drive past 6 other shops to come to this one
Fast, professional
Exceptional, courteous, and speedy service. I have and will continue to recommend Express Oil Change & Service Center to my family, friends, and online strangers.
Easy in, easy out. Fast and convenient but it does cost a little more.
Went in for nc inspection
Always fast and friendly service.
Great customer service
Great group of techs. Very fast oil change.never have to get out of car.
Terrible experience! Will NEVER use this place again. Owner/ Manager was extremely rude.
Good, fast service. Got me right in and right out when I walked in!
Came here after a bad experience at Baits for an inspection. Was done and out in no time. Great customer service.
Very clean and friendly workers
Absolutely terrible service. They didnt fix my car and when I went in for a refund they said no. Thats what a mechanic does: FIX THE CAR. If you dont fix it right, give me my money back. They are just a bunch of hateful crooks. Wouldnt recommend them from anyone. Not unless you want them to dig in your pockets.