My team and I have been working with Dwan & her office for the past year in order to assist tenants, within our new building, to secure professional liability insurance.For most of these tenants in our building, this is the first time they’re accessing this type of insurance product. Dwan and her team have taken the time to listen & then educate and work with our tenants to ensure that they also understand the policy that they are taking on and how this affects their business.I appreciate Dwan & her team & look forward to more business in the future.
My experiences in person with the staff are great each time I decide to visit the location! Usually Ill pay things online and continue throughout my day. However, I honestly enjoy seeing the staff is why I look forward to visit the office. Example Im giving everyone:Going to a barber or beauty shop when youre sad, looking and or feeling terrible at times, and or not having a wonderful day. When seeing a particular stylist, conversing in general while a fresh style is being applied to your hair, it WILL LIFT YOUR SPIRITS HIGH! Sometimes, u may forget about whats bad throughout that day depending on circumstances. That impression Dwan Johnson Bell staff leaves with me literally. Its no secret Im known as a difficult person within society! To the staff:Very prompt, Informative, professional when communicating with other customers Ive witnessed personally; within my few experiences waiting to be serviced. In addition, theyre quality within helping you is awesome I may add. Even when I misunderstood my billing statement, still theres a polite way to speak with people while remaining PROFESSIONAL AT ALL TIMES TAKE NOTES!A lot of time within business itself, some staff members you witness will lack professionalism as youre visiting establishments and that annoys you!The office is a comfortable environment like going to a coffee shop with your laptop using the wifi, overall clean facility among the neighboring business nearby as it invites you to be relaxed for that moment, and the ladies look presentable, which great personality makes them more gorgeous. I enjoy every visit.
Dwan Johnson-Bell is hands down the most competent, informative, knowledgeable, professional and helpful insurance agent that I have ever encountered. I highly recommend her for all of your insurance needs (home, auto, life, business). Her staff is awesome too.
Dwan Johnson-Bell is a GREAT agent!! Her staff is professional and kind. The customer service is superb!I’ve been with StateFarm for 5 years and I wouldn’t trade this “crew” for the world! It’s truly a beautiful thing to have a relationship with your agent and staff!Make them you next agent you won’t be disappointed!
Love this office, feels like family. Ask Mia about life insurance, shes very knowledgeable and patient. You will leave with a completely new understanding!
Exceptional customer service and consistently exceeds expectations! Its great to have an agent and agency that is professional, knowledgeable and responsive at all times!
I highly recommend Bell State Farm to anyone that is in need of insurance. I was with my former insurance company for over 20 years and I couldn’t be happier that I switched companies and allowed Bell State Farm to service my insurance needs. Very professional, quality agents, great and friendly service and very responsive to my needs!
I needed to renew my life insurance and Mrs. Bell made the process very easy for me. Thank you for being my agent!
The staff is very professional and prompt with addressing all of my questions, concerns, and needs! I’ve bundle all of my policies with Bell State Farm! Refer a friend & family member!
Every time I go here its always a good experience. The professionalism is top notch, along with the beautiful women who works there makes the trip worth it
The best Insurance Agent in the Business...Her team provides awesome service and the Agent is very knowledgeable of how insurance can be used as another tool to build wealth!
Awesome customer service!!!. Ms. Bell and her staff take pride and do a wonderful job in giving you 5 star service. You definitely feel like youre part of the state farm family. Been there for 3 yrs i wouldnt go nowhere else.
I’ve been a customer for over 5 years and I love Dwan and her team.
This office was not help to me at all!! I spoke with Dwan only 1x in 5 months, i only had to deal with the receptionist who written errors on my paperwork. I had been waiting for 5 month to get a policy from this office and nothing came of it. I finally got a letter in the 5th month saying i was not issue insurance due to non payment. Impossible!! I had no policy and no bills, i never got a call from Dwan saying all is ready to go. UNPROFESSIONAL.
I goggled this office and saw the bad review and was hesitant about going, but this office is near my home. I went into the office and the young ladies there were very, very, helpful. Im glad I didnt allow this one review to cloud my decision.
Real Good friendly 😃& knowledgeable customer service
Very good customer service.When I needed paper work, they were Johnny on the spot! I would recommend their services!
Awesome customer service and follow up she really cares about customers !
Great
Always great customer service
She was kind, patient and goes the extra mile.
I love it there 😀😀😀😘