Richele has been our agent for almost 2 years and has helped us transition our auto and rental insurance between 3 states. She is extremely responsive, knowledgeable and kind to answer all the queries. We never have to worry about any lapses in our coverage knowing that Richele is aware of our needs and will keep us updated. In addition to her professionalism, Richele is very warm and welcoming in her approach and always strives to create a personal bond with her customers. Due to her customer first approach and collaboration, I would highly recommend Richele as an agent.

Richele and her team are amazing! No question goes unanswered. If Richele is unavailable, someone on her team will follow up in a timely matter. They are extremely responsive and helpful. I cannot imagine using any other insurance agent.

She is amazing. My business has a very unique concept and she was able to work with me to get the company insured with the standards that were required for me to move into my retail space in the mall. She answered every email or call or question with a great response time. She is my agent for life. She keeps me informed of any changes and calls me if there are any concerns.

I live overseas and was in need of a new liability insurance policy for a rental property I own in River North. I called Richeles office and quickly explained what I needed. Deirdre emailed me a quote within about 10 minutes, and half an hour later I had purchased the policy. In less than an hour start-to-finish, I had the policy and coverage I needed, backed by a reputable insurance carrier, all with friendly and efficient service. I couldnt be happier with the service I received from Richeles office, and Deirdre in particular.

Richele and Deirdre are THE ULTIMATE ABSOLUTE BEST INSURANCE PARTNERS you can possibly find in the world. They are extremely knowledgable, patient, always on top of everything. I never have to worry a single thing regarding my insurance requests or questions. They are crucial members of my team of small business. I cant say enough thanks to them. Sometimes I wish they could expand their business to be my doctors, investment strategist... ;) They are just simply so good at what they do. I am so grateful to have them on my team!!

I have been with Richelle for over 10 years and she has been wonderful. Always responsive and ready to jump in an help. When we needed help she was there to give it instantly and said theyd deal with the corp office. If you need any type of insurance please dont hesitate to go with Richelle and her team.

Ive worked with Richele for about 5 years now. Richele and her team are always there to answer questions and are always helpful. I recently purchased a car and Richele and Naomi were available into the late evening to assist with the car insurance! They definitely went above and beyond!

Richele has always been extremely professional and very responsive to our insurance needs. Weve been able to obtain the right coverage at the right price, and appreciate working with her.

Richeles been my agent for renters and auto insurance for years. Thankfully I havent needed her often but when I do shes right on top of things and incredibly professional and responsive. Every year her office reaches out to review my coverage, not necessarily to expand it, but to make sure it fits my needs even if it means cutting back. Highly recommended.

It was such a pleasure to do businesses with this agency, very thorough and personable. I would highly recommend!!!!!

I have known Richele for many years. Her agency has always provided top notch service to policyholders. She and her staff are very helpful and accommodating.

Richele has been great to work with! Super responsive and she was able to answer all my questions!

Richele truly makes me feel as if I am her only client but I know she and her team make every effort to make all customers feel the same. Nonetheless, in an impersonal world, Richele and her teams personal touches mean so much to me. The icing on the cake is that the service and results are just as excellent.

There are a tremendous amount of insurance options available but its the outstanding customer service and attention on building a relationship that makes Richelle (and her team) stand out from the pack. Over the years Richele has helped me obtain several different insurance policies that have been based on my needs. Richele is trustworthy and has always focused on whats best for my family, even if that means selecting a policy from a different provider. Most importantly, Richele has taken the time and effort to get to know my family and is there for us whenever we need it.

It was a pleasure working with Deirdre, who patiently answered all my questions and helped me pick the right renters insurance policy. Friendly, competent and efficient, highly recommended!

Richele and her colleagues have always been incredibly responsive, knowledgeable and able to handle any insurance-related issue Ive brought to them. Im very pleased to have them as my agents in Chicago!

Richele is great. I have maintained multiple insurance policies with State Farm through her for several years now and she has always been incredibly helpful, thoughtful and responsive. I highly recommend her.

I have been working with Richelle Brainin/ State Farm since the beginning of her career . She and her staff respond to my daily needs courteously and efficiently . I highly recommend aligning with Richele and State Farm.

Richele has researched everything I needed to help me insure my business. She is soo helpful and does it all with a smile. I would definitely recommend Richele Brainin and State Farm hands down!

Richele is absolutely amazing to work with!! She is an crucial team member of my circle. I couldn’t achieve what I have achieved without her extensive knowledge, extreme patience, and her network of resources. I have never met a better insurance agent than Richele. She changed my whole impression on what an insurance agent is about. She genuinely cares about her clients and always provides the best guidance to my business. She has the best working ethics and the most extensive knowledge any customer desires. I’m lucky and honored to be able to work with her!!

Great staff! Every team member is quick and friendly! Today I had the pleasure to work with Alexis - had a question that was sent through an email last night and received a swift response at 8:58am!! Great value for renter’s insurance. Thanks Richele and team!

Richele helped me transfer my old policy to a new policy when I moved between states. She responded to my inquiry almost immediately, was pleasant and personable, and had a new policy in place in under 24 hours that included all of my previous discounts and credits.

Very personable and easy to talk to..... also responds in a timely manner...

Richele responds to you promptly, and the interactions have been very professional.

I highly recommend Richele and her staff. I have worked with them for 3 years and have been very satisfied. Everyone in the office is super friendly and helpful!

Richele and her team are incredibly friendly, responsive, and knowledgeable. Highly recommend!

Richele is very responsive, knowledgeable and comfortable to work with. Every time I ask questions, she comes back on the very day or next business day. I really enjoy working with her.

Great service. Josh was extremely helpful on the phone!

Excellent service! Deirdre is always friendly, professional and timely!

Very friendly, professional, and helpful. Extremely responsive!

Richele has always been so attentive and helpful since Ive had my policies with her agency. You can tell she truly cares about the needs of her customers and does all that she can do to ensure you and your family are protected from the unexpected. She stays in touch with her customers and treats you like family. If Im not able to reach anyone at her office, I always get a call back from either Richele herself, or a friendly staff member. I would recommend Richele Brainin to all of my friends and family for all insurance or financial needs.

Richele really put me at ease during our meeting and she gave great advice and recommendations based on her years of experience in State Farm claims and with State Farm as a whole. I felt like she would protect me from what could go wrong and not let me throw good money after bad,--a real benefit when shopping for insurance! I highly recommend getting with her.

I love Richele and Deidre!

Amazing service in an amazingly beautiful office