Waterton is great! The staff at every property are truly genuine and want to help you. Were happy to have them as one of our partners! We mainly work with the executive staff and its really been a joy. Theyre open to new ideas and trying things out, while at the same time incredibly friendly and great to work with. Cant recommend Waterton enough if youre looking for a place to live; tons of amazing locations all throughout the country.

I made the transition to Waterton a year ago. You can interpret many things about a company and its stated values when business is great. However, the best test of those values are realized through leadership during a myriad of crises. Leadership may start from the top, however, owning it (ownership) and getting it done (accountability) start from any level. Statements that Waterton ingrains on day one. What a great group of people I get to work with!

I have worked for Waterton for over 2 years. Waterton is a good company with excellent benefits. The reason Waterton is such good place to work is the people. We all truly live by our mission statement - We treat each other with kindness and respect. We trust our colleagues and appreciate their expertise and hard work. We teach and develop to empower others to achieve their goals.

Apparently not responding to emails runs within the company. It has happened with both the leasing office and main Waterton. Extremely unprofessional.

Landed at Waterton straight from college and have been here for 20 years already! Great leadership, high integrity and smart colleagues and an exceptional culture! Highly recommend to anyone looking for a great place to work and grow. A lot of opportunities if willing to put in the extra work.

Waterton has been an amazing company to work for and I couldnt have asked for better coworkers and mentors! Throughout my time at Waterton, Ive learned that they truly care about their residents and associates, and have a unique culture that cant be found at any other Property Management company. From the service to the actual spaces, Waterton puts so much effort into creating elevated and comfortable homes for their residents. The Waterton Way experience is the best!

I have worked at Waterton for nearly 5 years and it has truly been an amazing experience from the start. I couldnt have asked for better co-workers and our leadership team is extremely engaging and hands on.Would highly recommend to anyone looking for a great company and culture in the multi-family space.

Partnering with the Waterton team from day 1 has been an absolute pleasure. Ive worked directly with the IT, On-Site & Marketing teams thus far, such brilliant and fun people to work with each day! Waterton is definitely a company who values its team members, partners and residents. I am very grateful for their partnership!

Ive had the pleasure of working with the Waterton marketing team for many years now. Tina, Matt, Richard and Travis are awesome, very smart/data driven and lots of fun to work with while marketing their properties on Apartments.com. Theyve been a great partner, very innovative company with amazing properties, and definitely value all of their partners and residents. I look forward to working with them this year and helping achieve their goals!

We have partnered with Waterton for years, and every bit of it has been positive and beneficial for all! The entire team brings great energy and excitement every day, even during uncertain times. We truly value our partnership and look forward to working with the group for many years to come.

Waterton has a collaborative and caring approach that is reflective in the company culture and brand. They are wonderful partners to work with, providing helpful, timely feedback and ideas and truly value their partnerships. I have loved learning more about their company and supporting them for the last year!

Ive had the opportunity to work with the Waterton team the last few months. Tina, Travis and Maddy are top notch. They are very professional, collaborative and fun when working on projects together. I would recommend Waterton to anyone. They have a great team, culture and perspective. Its been a pleasure.

Ive had the pleasure of working alongside the Waterton Marketing, IT and community teams for several months now. Every person we have worked with has been super friendly, respectful and professional. We are lucky and fortunate to be able to work with such a great company and smart group of people.

I have had the absolute pleasure of working with Waterton over the last 10 years as a supplier partner. I cannot say enough about what a professional organization they are. My experiences with their marketing and operations departments have been a delight and I feel truly valued as a partner.

Waterton is a great company, with kind and genuine people on their team. They have a smart and thoughtful approach to investing and a commitment to delivering five-star service across their properties. It’s truly a pleasure working with them.

Becoming a vendor/partner with a new client over the course of 2020 was certainly different than in years past. Working with Watertons marketing, corporate, IT and Ops teams has truly been a pleasure. Every contact across all these departments are thoughtful, engaging, determined & energetic. I definitely get more of a family feel than a company. We are thrilled to be charged with helping support and grow Watertons business.

Ive been workings as a vendor partner with Waterton for 2 years, and my experience with their marketing team has been excellent. This team really cares about their employees, workers, and thousands of residents in such an inspiring way. Waterton is a step above the industry because of their people and the standards they hold the organization to.

While the excitement of finding a new home is second to none, the process of actually moving couldnt be a greater source of pain and frustration. But Dominique Foster of Waterton Property Management has been making my entree into my new home at River North Park a virtually pain free experience. She is enormously accommodating, responsive, and professional making sure all the details and logistics involved in the transition are efficiently resolved and addressed. Im truly grateful for her help and gracious bedside manner. She is sincerely a credit to the company.Ramone G.

Our team has partnered with Waterton for just over a year now and to date it has been nothing short of exceptional. The team over at Waterton define what a great partnership is through their approach to difficult challenges and emphasis on collaboration. They are company that truly cares about their team members and it is evident in the resources that they work so hard on providing them with.

Waterton has such an amazing team! They are driven and innovative - Ive had nothing but amazing experiences with all that Ive come across. having dealt with onsite staff and their marketing team, its always been an absolute pleasure. Heres to many years to come!

We love working with Watertons portfolio! Our partnership with their Marketing, Ops and IT teams has more than strengthened over the last 2 years. We are honored to have their properties as places where our renters can find a home they love.

I have worked with Waterton as a business partner for 14 years. They are a fantastic group of professional, caring and hard working individuals. I would highly recommend their company to anyone.

Amazing company to work for. I have been with Waterton for several years now and have nothing but positive things to say. It is truly one of the best companies to work for. A+++++

I have had the pleasure of working for Waterton for nearly a year and a half, but I have worked in this industry since 2016. The company culture at Waterton is unlike that of any other company. They give us as many tools as possible to succeed and are always willing to help no matter which department they are in. I look forward to growing along with Waterton for many years to come.

Waterton is a great company to work for and I have enjoyed working for them for over a year now. Waterton is unlike any company I have worked for. They really value their employees and residents. I am grateful to work with such an amazing team here at Parkside.

I am a vendor that works closely with Watertons marketing team and I know that they are a top-rate company. In my many interactions with them, I have learned that they are always striving to offer top service to their residents and improve business processes for their employees. They are committed to excellence and truly value the feedback from all of their stakeholders.

My experience with Waterton has been a blessing, we all know that every company/job has pros and cons. I appreciate the fact that my immediate supervisor Jylle B allows me to do my job, she trust that I will get the tasks at hand completed in a timely manner. Our regional Kurt N and VP Scott F are both involved with the chain of events that take place on the community from resident events, to resident concerns, construction, leasing and more. I would not say that they micromanage it is more of their what do you need from us and how can we help you to succeed approach that helps us. We have company wide trainings and all team meetings to keep in touch (online of course), we have an employee appreciation program, heath benefits and more. We have an amazing IT and accounting support teams that is always willing to help. I am sure happy to be a part of the Waterton Team.

I love Waterton this has truly been a blessing to utilize all my skills on a daily basis.I definitely appreciate the fact that the owners share the story of how this company started .I appreciate this because it reminds me and all the service managers that if you work hard and remain positive dreams do come true❤️As a service manager in this company I strive to be one of the best in the nation.My regional Manager S. Ruff is one of the best, completely down to earth and always goes above and beyond for his region and Waterton.Also I would like to thank Mitch and Craig for believing in me.We strive to make everyday living cozy and comfortable on our propertiesWE STRIVE TO GIVE AN ONGOING PRESENTATION OF RESITALITY🇺🇸

I work directly with Waterton as a professional partner, and they have continued to impress me with their innovative ideas and attention to detail for their residents. The amount of thought and strategy behind each piece of the resident experience is highly curated with a consistent sense of professionalism and understanding.

Ive worked with Waterton for a couple months now and they are nothing short of excellent!! Everyone Ive come in contact with has been extremely professional, kind, and dynamic. They care about delivering for their customers!! A+ team and company!

It has been an absolute pleasure to work with many members of the Waterton team over the past year. Ive experienced nothing but professionalism and warmth from each and every one of them.

Waterton has been a National Partner with Zillow Rentals for many years and its been a pleasure to truly be partners and collaborate. The product they produce along with the people they employ makes our partnership a true success.

When starting out in my career after college, it was all about pay and benefits. I had student loans and that was my first priority. After 5 years in the industry with this mindset, I found myself laying on the couch contemplating if I chose the right industry. I realized I had to find a company filled with people that motivated me and accepted who I was. A company that echoed my ethics, or screamed them louder than I did. It sounds SO easy. Its not. I found myself researching companies as in depth as my thesis papers. After a couple of interviews and hours of talking with the Talent Team and west coast EVP, I was thrilled but still scared to start my new position with Waterton. My fears dissipated within my first month. Waterton had everything my family needed.Almost 2 years later, its still one of the biggest blessings in mine and my familys life. I have had the same on-site team almost my entire time, so we are strong and connected. My corp teams are so supportive. Texas was recently hit with a massive snow storm, Uri, and my property has been deeply effected. My regional has been the most supportive and responsive person I could ask for, she answers the phone before it rings. Her, along with my Capital Manager, have mobilized teams of contractors and plumbers to assist my maintenance team. My VP contacted me personally to give words of encouragement and offer any help with administrative work while I handle community issues. Watertons Transition Director has placed mass orders for PPE as we rip through ours, and cases of water for my residents while they are without. And our Task Force teams have completed incident reports as many of us were without power to do anything.I couldnt be more proud to be a #WatertonWarrior.

Ive had the privilege of working with the Waterton team for a few months now, and I can say that everyone has been incredibly professional, kind, and a delight to work with!

Waterton is a great company to work for because everyone wants you to succeed.

After 2 years of being employed by Waterton, I cannot see myself no where else right now. The company cares about their employees, and I love working for them. Thank you Waterton for everything you do for us!

An outstanding organization with outstanding associates - committed to excellence at every level. Can’t recommend them enough!

Waterton is an excellent company! They helped me resolve issues I was having with my property and were responsive and professional. Highly recommend!

I have been with Waterton for almost 2 years. Our leadership is responsive and professional. The community where I live and work is a good value and the renovations are good quaility

The worst property management company! I am in real estate and Waterton has done a terrible job at Port Royale Apartments in Florida. Thankfully, they got new management! I went to Waterton a year ago regarding a mold issue, they had someone come in to “inspect” my unit and they said we didn’t have mold when INDEED we did. It has been a nightmare. On top of all this I have been charged automatic payment for the last 2 months and its taking forever to get my money back. Unfortunately I’m not able to stop auto pay, they said to contact waterton and I have but haven’t heard back that they have canceled it or anything yet... I have been paying two rents. One to waterton and one to new property management company. Good luck to anyone that uses this company.

Unfriendly office staff and poor customer service!

My reply to response from owner- I reached out to multiple people at the property leasing office and also Marvin who says he’s from the corporate office. Total circus and very inconsiderate of anything going on with the economy and their poor miscommunication.My first experience with this company was great. Until 2 weeks into my lease I had a family emergency and needed to break my lease. Contacted property office followed the instructions given to me. Paid almost $3,000 only to be hit with another $2,800 bill from the manager less than a week after being laid off due to COVID19. Be careful not to trust anything they say even if you have it in writing on an email.

I love working for Waterton! It’s great having a supportive upper management that wants to help you succeed! Plus we have GORGEOUS communities! Whether you live at a Waterton community, or if you are an employee, the Waterton way is the way to go!!

I live in an apartment complex they manage. Ive had numerous issues with said complex (including a stolen vehicle) and nothing has been done about it. Its gotten to the point of me contacting Waterton directly. I was supposed to get a call from the Vice President yesterday to address these issues and figure out where to go from here but of course no one called. I guess Ill see yall in court.

The manager at the property refuse to show me and my husband an apartment because I cannot wear a mask due to medical reason. The mayor of Nashville, TN said that you have a medical condition that keeps you wearing an mask are exempt from wearing an mask. This is against the law of refusing of me seeing an apartment. I was not sick or no symptoms. I just have an medical condition that keeps me from wearing an mask of any kind and even a scarf. My husband told her she could show him the property but he told her he was going to report this and she refused to show him also. This is unjustified in our rights. I will be notifying a Lawyer about this situation come Monday Morning.

Joe on behalf of Waterton made the apartment search in Chicago much more easy! He was super helpful from the very beginning to the very end, and even after signing the contract he told us to contact him if we had any problems or questions... Thanks to Waterton we got a great apartment in one of the best locations in the city! :)

Worst company management ever. They evacuated one of their buildings in NJ, gave us a 1 hour notice at midnight and did not offer any solutions for accommodations. We pay a lot of money every single month and we deserve better.

Felt like part of the team, the day I walked in.

I have worked at Waterton for over 7 years and my experience has been great. From my experience, the culture, people and benefits are the best!

I love Waterton!! This is one one the best companies I worked for. The work environment is friendly and upbeat. Family oriented company that really cares about there employees. The company also cares about the community, I always sign up the volunteer whether we are going to a school or pantry. GREAT company to be at!!!

I live at Tresser in Downtown Stamford. I must say that management Timothy Sweeney and Samantha are the worst property managers that I have come across since living at this property . They are unprofessional, lacks accountability and they do the bare minimum to resolve tenant issues. I have tried to pay my rent twice online and every time I put it through Waterton management closes my online portal and refuses to give me a valid explanation as to why they keep closing my online portal. I tried reaching out to management at Tresser and all they could tell me is that my account number was either incorrect, closed, or had insufficient funds. I explained to them that none of their theory is true as I am looking at the money in my account now and even went as far as to call my bank to see if there was an issue on their end. The bank checked the account thoroughly and reassured me that account is not closed, and verified my account balance and account number. Even after doing all of this with my bank and getting back on the phone with Tresser to let them know what my bank has said, and I even volunteered to show them my account with the money and a statement but they reiterated that there is nothing that they can do and Waterton Corporate will not reopen my online portal to allow me to pay my rent online. I even tried to explain to Timothy and Samantha that because of COVID19 pandemic the Chase bank in our area was temporarily closed so if there is anything they can do to rectify the situation I would be grateful but instead of trying to meet me half way Timothy Sweeney blatantly said “your check bounced” even without credible proof and Samantha said that I should use the Post Office or Money Gram to purchase the check, even though these two entities will charge me an extra fee to purchase the check. I say this to say, Waterton team has left a bad taste in my mouth and I have never felt more unheard and discriminated against. It is sad that they would rather see me go out there and get sick from COVID19 instead of having management go in to override the portal system. After all, their system is flawed.

I’m deeply disappointed with the interviewing process that took place at the Marriott Hotel in Nashville, TN. I prepared all week for the Assistant Property Manager position and I was told my interview would be with David Scharfenberg at 8:45am Wednesday morning. I arrived on time but because they had been doing hundreds of interviews for the last few days, they were running behind. I had been sitting in the lobby for over an hour waiting to get interviewed. By the time he got to me, he seemed extremely burned out and wasn’t even engaged in our conversation. He continued to rush me and I felt like he had already made his mind on who he was hiring before I arrived! Remind you, I’ve been in the Multi Family industry since 2007. I know everything about the business and I know all about the property they were hiring for. I told him about their competitors and the benefits of hiring me. I know I was the best choice but he chose to waist my time and rushed me out the door. I’m very disappointed in the interview process

This property management company has zero regards for the risks of germ; virus, and bacterial exposure to its residents. I have sent 3 desperate emails to our onsite manager about the surfaces that are clearly not being disinfected and they have done nothing. In fact I think out of spite they have allowed the dirt and grime on the doors and glass to build up on purpose. This complex is more filthy than ever since this management company took over.

After living at a Waterton property for 2 years, and always being friendly to the office staff, when I terminated my lease and gave notice in person, I am now being billed for an additional months rent as the leasing agent claims no knowledge of the notice.Additionally, the same leasing agent is now threatening to send my account to collections as he has been unable to help me find a payment option despite a range of suggestions on my part.Make sure you email all correspondence and get it in writing before you leave, or they will descend like vultures.

I live in Port Royale apartments in Fort Lauderdale. I have had 4 maintenance requests in the year that i have lived there and each request has taken 5-8 WEEKS for them to take care of. Everyone time i call or e-mail the leasing office, i am told someone will be by to fix it that day but no one shows and this goes on for weeks. Often, when i call, they have no record of that maintenance request. I dont know if it is the maintenance staff being understaffed or the leasing office just being terrible at their jobs but it is unacceptable that they flat out refuse to take care of maintenance requests. For certain major issues, that is illegal for a landlord to not address it timely (HVAC, plumbing, electrical, etc.).I will not be renewing my lease.

Awesome company to work for! Joining Waterton was one of the best decisions I made for my career. You are not just an employee, you are family and we all work together to make sure we provide the best living experience for all the tenants.

Like how nadir ghozi was very prompt and cooperative nice guy and management services

Considering a new apartment in Springfield, VA? Make sure Waterton Property Management is not the landlord or leasing office. Some of the worst customer service I’ve ever experienced. They treat residents like numbers—it’s very corporatized. They have lots of red tape, really long, complicated contracts, too. They also do not have any complaint forms for residents—so no accountability. Worst experience I’ve ever had with a leasing office in my life. Hopefully that helps to warn others. Interestingly, the Better Business Bureau rates them a D- and that’s the grade I would give, too.

I will be working hard to avoid any building managed by this company. They simply dont address problems as simple as letting residents know when elevator will be out and not refunding for having the elevator out for months on end.

Ive lived all over south Florida...Everything from studios, houses, apartments, etc...This place is by far the worst managed property I have ever seen.1800 dollars a month for constantly failing appliances, A/ C unit, the washer and dryer combo is trash.The insulation is awful uneven cooling thorough out the unit, and of course they aren’t replacing it all they do is repair it over and over again. Aside from that the front office and gatehouse are 2 different entities, I have gone to the office four times to have this resolved. And after each visit I was assured the situation would be corrected however nothing still.My girlfriend and I thought things would get better .They haven’t..If you want to throw $22,000 down the drainMove here they got you covered .

I live here at the Regatta in NC. We called corporate due to unanswered questions about our building that is structurally damaged. The regional manager in Chicago named Seynabou Fall-Ndoye repeatedly told us our appt was up up to code. Clearly it is Not! The cement floor above us is cracked and The Joyces are broken. We were told this info per our office manager on site Cody. He also told us there is 2 other buildings with the same issues. I have several recording of the noise. It sounds like a machine gun going off all day and night. The noises are not the usually community or apartment living as expected.Seynabou just did not care or listen, she kept reading off a script that our demographics and cultures must be different with our neighbors.How insulting. How prejudice, racists & unprofessional! She has no clue of our demographic environment in NC nor out culture! This building on the adjacent side had caught on fire in 2016. It is not up to code! Their words per an invoiced work order. We will further the investigation thru HUD in NC because Waterton is conveniently NOT associated with the BBB.We have 17 work orders in 8 months. This property and management is unlivable. I work from home but Im not able to anymore due to the structural noise. I can only sleep here at home maybe 2-3 nights a week. Its absolutely horrible. No resolution except they will wave the 500 fee to break the lease ...then what? Whos gonna pay for Uhaul, boxes, wrapping paper and movers..? We already paid extra 500 in Jan to move into this two bdrm from Hell! Maybe consider reimburse that to us. Get a different flooring company to try again to fix the broken busted concrete between the floor and ceiling and fix the Joyce and /or lower the rent! Small claims court is next.best of luck,dont do it. Look elsewhere!plus they increase the rent yearly as if the property value is going up instead its going down the toilet. Dont let the 2 pools fool you either. they are closed more often than open. They are old and unkempt with dirty water

So good

I live here @The Regatta at lake Lynn. A Waterton property. We called corporate in Chicago due to unanswered pending questions about our building that is structurally damaged. The regional manager in Chicago named @Seynabou Fall-Ndoye repeatedly told us our appt was up up to code. Clearly it is Not! The cement floor above us is cracked and The joyces are broken. We were told this info per work orders and our office manager on site Cody and maintenance. He also told us there are 2 other buildings with the same issues. I have several recording of the noise. It sounds like a machine gun going off all day and night. The noises are not the usual community or apartment living as expected.Seynabou just did not care or listen, she kept reading off a script that our demographics and cultures must be different with our neighbors.How insulting. How prejudice and racists & unprofessional! She has no clue of our demographic environment in NC nor our culture!This building on the adjacent side had caught on fire in 2016. It is not up to code! Their words per work order. We will further the investigation thru HUD in NC because Waterton Properties is conveniently NOT associated with the BBB.We have 17 work orders in 8 months. This property and this building is unlivable. I used to work from home but Im not able to anymore due to the structural noise. I can only sleep here at home maybe 2-3 nights a week. Its absolutely horrible. No resolution except they will wave the $500 fee to break the lease ...then what? Whos gonna pay for Uhaul, boxes, wrapping paper and movers..? We already paid extra $500 in Jan to move into this two bdrm from Hell! At least reimburse that to us! Or maybe get a different flooring company to try again to fix the broken busted concrete between the floor and ceiling and fix the joyce, or lower the rent! How about Im sorry! This unit should have NEVER been rented out with a family above us. It sounds like they are are going to fall thru the ceiling. We have several complaints. Called the cops. Now its personal. The neighbors have killed our garden ripped off a sticker over the doorbell we put up so they would stop ringing it 59 times a day. Not my problem this building has structural damage! Warterton could care less. The managers at Regatta could care less! Small claims court is next!.best of luck,dont do it. Look elsewhere!plus they increase the rent yearly as if the property value is going up instead its going down the toilet. Dont let the 2 pools fool you either. they are closed more often than open. They are old and unkempt with dirty water

I have lived at Element Deer Valley for four years. Initially it was Broadstone Element, I have experienced two other management companies in four years. Waterton by far is the worst. They took over approximately three months ago. They removed rental history (payments, maintenance requests, etc.) from the portal. Also the way the payment portal is setup, the total amount has to be paid at one time. YES, I do pay my rent on time along with my room mate; however, the hassle of transferring funds or depositing funds into another account to pay rent is unacceptable. The staff is horrible and unprofessional. I referred three people to the complex and before even viewing the apartment, they walked out because of the lack of knowledge and professionalism.The worst is that they have been double charging for trash and guesstimating water charges and refusing to adjust bills. My rent is no $50 higher a month since they took over. They do not regulate the dog rules, a little girl was attacked by a restricted breed and the complex response Next time that happens call the police. There are steaming piles of dog waste not only in grass and rocks but also on the sidewalk. The roach problem is beyond disgusting and they do nothing about it. I am out and preparing to settle my lease early to leave this disgusting place which I have called my home for four years.

Worst property management. Have made multiple complaints to do pest control, resolve gym issues, and sanitary issues but office people do not respond. Also, noone takes care of pool area. Managers also do not reply to the complaints. Worst place to live in.

Well where will I start at okay The Oak side of willow needs to be clean up tenants with curtains at there Windows making the whole complex looks bad blinds torn up at windows unsecure building entrance thats importance anybody can walk in any hour day or night security you barely see place going down daily rugs in some building needs to be replace packages get stolen from building if left in hallway most important is all building needs that front and back entreance secure all kinda people lurking in the hallways not safe leaving out of apartment not knowing what to expect dealing going on everything place has gone down going down like they letting anything anyone move in as far as mainatnce they okay they can only do so much just thinking about this we want these building secure place intercom where tentants can buzz in not come out there apartments put carmea around complex something to keep our tenants safe as far as the Community its nice just needs to be manage better other than that it will be a great place to live its not where you live its how you live clean it up i as a tenant comes out and clean up where I live cause beatification is the keep of long living

I lived in Presidential Towers for 4 years and made amazing memories. The quality and service was so good, I decided to apply to work at Waterton corporate – one of the best decisions Ive made!

Worst place to work for and Worst type of people. Worked 1 week for an agent, he promised on my word is my bond to pay on April 13th and when I asked two days after the 13th about pay he stopped communicating. I did my work, I have all texts and emails. I will be contacting someone.

I absolutely enjoy working at Waterton. I appreciate how they value employee and tenant satisfaction and always strive to be better than the rest with performance that exceeds expectations.

Many mismanaged properties because Waterton Residential exerts an iron grip on all employees outside the state. Employees are given very little flexibility to actually assist residents, and this is coming from a resident of a Waterton property for 3 years. Dont stay at a Waterton property unless you have no other options.

The neighborhood is horrible. Kids hanging out in the parking lot, sitting on the stairs entry to the building, running thru the parking lot, and in the hallway stairs often, especially in the evening. Hallways not clean. Tenants cant grill on their balcony. Water stains on ceiling, loose cabinet doors in kitchen, balcony rails rusted and chipping paint on floor boards, mirror panel was loose, there wasnt a refrigerator and stove when I moved in, gaps/holes by light switch and by heater. Doors off track, not closing properly. People sitting in cars dealing to people. Too much loitering. Loud people, loud music, and the building is not clean. Someone continues to jam the locks on the entry door to keep it unlock. The list goes on. I am very uncomfortable living at this place. I WILL NOT RECOMMEND THE OAKS and LAURELS OF WILLOW HILLS to no one. I wish i can break my lease early. I regret moving to the community.

Awful money grubbing company would not allow anyone to takeover my lease because of it being rent controlled. Even if I wanted to change apartments they will take away my free reserved parking, and free utilities and Id have to pay for them at the new apartment. Never rent at 750 Garland ave in Los Angeles youre be so sorry!

Live at the Hannover Grand Apts in Atlanta, started my 3rd lease (reluctantly), the property management team onsite is super nice, BUT very understaffed, they dont have enough staff to properly handle a property this size in this area of Atlanta. They desperately need a courtesy officer onsite 24/7. Today I complained about an issue at the pool, which is a recurring thing, and they didnt have enough staff to handle it, which is typical, because they are always understaffed, especially on weekends. They dont have enough people to manage the people who come in as residential prospects and the issues that arise with current residents. I like the on site staff, but they have too much on their plates, I believe they will be burned out sooner than later.They made a new rule for no smoking anywhere on the property, which is why I signed a new lease for another year, and it has yet to be enforced, primarily because not enough manpower to support it, and there are 10-15 people at a time smoking at the pool and if you ask nicely for them not to, its turns into a drama and an argument. But again, no support available from management because of being short staffed.Another long time issue, they need more speed bumps, people drive like they are on main roads and I have seen children almost get hit. They redid the tennis court, yet the speed bumps for safety are not as important?? I would hope that would be more important than a smoother tennis court.I had an issue with copperhead snakes my first lease, coming onto my patio, they did not help me in any way, and it was caused by a sink hole they filled, and I had to pay the $1200 transfer fee to move up the hill to avoid lethal snakes. Seemed backwards. Definitely issues after hours with loud music, people breaking rules at the pool but no one there to enforce it. We have to call the police. We desperately need a courtesy officer. I feel that corporate is out of touch with what is needed to properly run a large property of this size. 2-people per day on a property with 13 buildings on a weekend is ridiculous.I am planning on moving when my lease is up unless they increase staff and add courtesy officer on site.

Lived in Taluswood Apartments in Mountlake Terrace WA - First off, if youre going based off the pictures on their website, its false advertising. The units DO NOT look like this. In the renovated unit that we were in, the carpets were horribly stained upon move in, and most likely 5+ years old. The cabinets were cheap white veneer cabinets, old white appliances, and old linoleum flooring in the kitchen and bathroom. When we moved in to unit H301, the property was under Holland Residential. After moving our furniture around a couple of days, a massive stain appeared in the middle of the living room floor, indicating that the carpets had been cleaned but that there was a stain in the carpet pad. We documented with the office that this stain and others were present and were promised we would not be held accountable for the stains when we moved out. Unfortunately, Waterton took over midway through our stay at Taluswood. The Holland staff, who were friendly and warm, were slowly replaced by crass, uninterested staff. Patrick in particular was unfriendly and at times quite rude. When we moved out, we cleaned thoroughly and asked for someone to complete a final walk through. The staff member told us, we dont do final walk throughs with residents which is convenient, as they then decided to charge us a $130 standard cleaning fee (that all residents get charged and a $230 carpet cleaning fee - neither of which were included in the lease. Additionally, they conveniently didnt have any record of previous documentation regarding the carpet stains. Its absolutely horrendous to think that they would have another new tenant move in without replacing the carpet! I never expect to get any refundable deposits back, however to be charged beyond that when the place was left the way we found it is unreasonable and unfair. Waterton has really taken this property downhill and I will not live in any Waterton owned properties again.

Waterton is a great company to work for. Its truly rewarding working for a company that not only gives back to the community, but provides its employees with time and opportunities to give back themselves.

You asked one reviewer to talk to Andrea? SHE TOOK THE DAY OFF WHEN RESIDENTS WERE RETURNING TO THEIR HOMES. You are a shameless excuse & the worst of the worst. God have pity on your souls.

Absolutely horrid management services. Be wary of any property managed by these lazy, incompetent idiots.

Well managed properties. Would definitely recommend.

Great place to work

Poor poor poor poor poor management they bought a very nice complex and turned it into

I cant believe how money hungry this company is. They dont care about their tenants, just want their money

Do not rent from gulf stream isle. It is ungated and murders and crime happen there all the time. The place is filthy and for what i pay in rent,the place is cheap with cheap carpet and counters. Please do yourself a favor and dont rent here

Racist company beware and dont fall for their apartments