Wow... when they said ‘remodeled brand new lounge’ i had higher expectations. Well there isnt even restrooms in the lounge area. Only warm food option is hotdog and the fruits & vegetables looked so bad like its meant to kill your appetite pre flight.Employees must be forced to be here- no smiles or greetings at all.Also no place to sit or chill as they try to fit 100+ ppl in this tiny place! Hope to avoid it any chance i get..

Some time for relaxation on our way back!

Limited selection of food... same with the seats which doesnt allow for longer waiting times... there are other Star Alliance lounges at T5 that are better when location does not matter to you.

Decent but small. I think it was under construction when I visited though they disguised that very well. Will try again when a chance allows.

Very nice staff (specially the Norwegian lady in reception!) and fresh nice food! Great view of SAS planes from the lounge.

Its not big, not that fancy, but it is comfortable and the staff are fantastic. The food is decent, there are beverages of all sorts and some Swedish fair to eat. Your paying for the privacy, some solitude, and some decent wifi/services.(if its not included with your flight).

Proudly serving Shasta side. I had no idea they still made Shasta, but this lounge has it!The staff is nice and friendly, but thats it. The lounge is small and cramped. There is no space to get around. Id try one of the other Star Alliance lounges and skip this.

Nice place to sit and relax and have a bite between flights

I upgraded our seats and access to the lounge was included. The buffet was very good with a large selection. Beer and wine are complimentary.The seating was very comfortable and spaced to give you room.

Small, clean, cozy but no shower rooms.

Quiet. Clean. Limited Snacks, but a peaceful retreat compared to the other lounges in Terminal 5. Great view of the tarmac for plane-geeks. Wife and I were able to get work done at their tables - definitely enough power plugs to go around.Had a Business ticket on Turkish, so was able to enter due to Star Alliance reciprocity. Turkish uses the contract lounge near their gate which has a marginally better snack spread, but is packed with no windows.

Very nice staff. But thats about it. The wifi is slow. The food options are very little - a few under seasoned salads, ready made tomato soup and bread - and for accommodating roughly 15 other airlines this lounge may be nice and comfortable but way too small. I am really disappointed.

Spent 6 hours there. Quiet and pleasant atmosphere. The food did not change during the hours though.

Nice lounge. It is small but the staff were very friendly. The food was great and delicious. Plenty of beverages to chose from.

Small but adequate. No toilets inside but they are close by. Small selection of food but it was good quality. Really helpful friendly staff.

It was ok, a little food and small area to sit. In one word Id say minimalistic.It seems there are a few different lounges in this international area of the airport, not combined to make a nice one but efficient enough for a short time. Also you have to leave and walk a bit to use the restroom.

A nice lounge with a scandinavian design.The lounge is kind of small and can easily get a bit busy and crowded.Theres a basic selection of drinks available, soft drinks, coffee, tea and some wines, beer and spirits.Not a lot in terms of food, mainly some snacks and maybe soup.One major downside in my opinion is the lack of a bathroom. You have to leave the lounge and use the general airport bathrooms.

Nice lounge and courteous people. Decent food. Is a good place to start on a trip

A decent SAS lounge at ORD! The one thing that stands out though is that there is no toilet! You have to step outside and use the ordinary airport toilets!Good selection of food/snacks and there is some decent selection of beer!

Worst lounge visited in my entire life.It was full like impossible to seatI checked the food and it was only cheap salads, nothing more. We went to Air France KLM with my priority pass account which was completely different and good!When you fly business class and pay your ticket $10 000, this is not acceptable.I would add the poor customer service and so the poor customer experience.I won’t fly with SAS anymore, first and last time.

Great lounge before the flight. Good food and drinks. Comfortable and spacious but gets very full right before flights so important to get there a bit early.

Very comfortable lounge with a good view over the apron. Very close to SAS gate. :-)

Not enough space for such a busy airport. I hope the relevant management could review this.

Nice lounge with good food and selfservice of diffrent kinds of alcoholic/non alcoholic drinks. Unfortionately it opens first around 12 and is quiet small and get verry crowded

Quiet oasis even when full. Great wine and food selection. Enough plug outlets / power outlets.

I really love the service, and the food on SAS routes. The lounge in Newark is passable, the one in Copenhagen is downright roomy and cozy at the same time, and the lounge in Stockholm/Arlanda is fairly nice. Having established myself as a fan of SAS, I have to say this lounge is sadly, not worthy of their name. The food choices are abysmal. Liquid diet, it is! Im glad the food options in business class on the aircraft are always quite good.

Very nice staff. The lounge is starting to show some wear... Free drinks, beer, wine, sodas etc. Simple finger food and hot dogs. Nice view from large windows.

Processed cheese and a crockpot of hotdogs is not my idea of a good time. Food is meh. Pretty cramped.Liquor is self serve though

Forgot my beloved windbreaker coat in Sas Chicago launch last night. Hopefully Ill be able to reclaim it

The best of the exceedingly bad lounges in T5. Its cramped and they have no hot food, but the view is decent. Much cleaner than the Air France lounge and much bigger than the Swiss Corner.Wait, correction...I just saw that they have Ramen Cup-O-Noodles. So I guess if you add hot water to that you could consider that as a hot meal.

Good clean simple lounge! 2-3 55 TVs. Some cold food and hot dogs, sodas, snacks and alcohol😊👍🏻The GPS location is incorrect, it is 100m from its map point, closer to M14.

Crowded due to a canceled Stockholm flight. The food was quite uninteresting, the pasta even tasted a bit like soap. The bathroom is located outside the lounge to the right when exiting. Not the largest lounge. One os the staff spoke scandinavian, that was a positive surprise. Gave a feeling of home already in the airport.Suggest that you go there early to get a seat.

It was very warm and crowded, but the staff was friendly and helpful. It could use better air conditioning.

Very crowded. Not enough capacity before flights to Copenhägen and Stockholm. Nice beverage selection. Ok food. Friendly service

Very small business lounge with limited seating options. Often crowded. No restrooms available. Although the lounge itself looks very nice, its just too small for the airport, however not many options are available at this terminal either.

Great food and service with friendly smiles and open minds for helping a family travelling.

Great wine and beer choices. Opens every night till 11:30pm for Asiana airlines passengers.

Wonderful service. Friendly staff. Scandinavian decor. Clean and fresh.

Very poor food both in variety and quality for what was there. Not appealing at all. Soup was announced but nothing there (7pm). Miles away from getting a good bite to est. Advice us to stay outside unless you just gi for free drinks.

Convenient, generally crowded, minimal quality food. Its a nice free benefit, but it sure gets crowded.

SAS Lounge OHare ChicagoOvercrowded. Every time I have been there.Much better at OSL, STO and CPH

Small but well executed, with great food and polite staff.

It, s an ok lounge but iskallt crowded, no wc Inside and the chairs arent any comfortable if youre staying longer. Its perfekt for an hour or two if all you want is a Coffee and a snack

Quite nice, but the nearest thing to actual meat was clam chowder. And pot noodle doesnt seem very posh.

Better than a United Club, but not by much. Not comparable to SAS Lounges in Scandinavia.

Terrible food. Overcrowded and no seats. Avoid

Very poor lounge. Used before a Virgin Atlantic flight and nowhere near the level of lounge that they usually offer. Dated and cramped with a tiny selection of food. Not even any bathrooms inside

Little bit full, relatively small place but there is all you need. I didnt see anything warm and toilets are outside of lounge. No showers

Very comfortable although lacked hot food

Small... Tiny almost but friendly and great service

Nice lounge with very limited food options.

I had a business class ticket on a star alliance flight, and was denied entry. Where do I complain?

Good for transit time spending

Not the most comfortable SAS lounge but food was good and nice choice of refreshments.

Just fine. Not great, but manageable.

Small lounge in OHare that has decent food and beverage offerings.

Good place to chill before your flight, but limited choices of food

This is the better Star Alliance lounge in the international terminal, skip the Swiss lounge.

If you are a silver member and planning to pay, do not do it. I did it cuz I wanted to get some sleep but it was crowded and no place to strech your legs. The snack selection is very limited. The lounge is so small that you have problem getting privacy and when people around you chat loud its difficult to get complete silence to close your eyes.

Very nice, good food and drinks.

Current Lounge renovations are a downer but the end result may be worth waiting for.

Boring food offerings, most plugs non functional and or wires visible...

Wi-Fi didnt work

Very crowded but good standard sas lounge

Very nice and relaxing area before a flight

Cramped - no room even 2 hours before departure. Bad selection of food. Literally a discrace.

Very limited snack choices and area was quite dirty when I stayed there. Chairs could use some upgrade

A bit austere and uncomfortable, but good food and drink selection. Worth the day fee if you have a long layover.

Small but nice lounge, with a good selection of food and drinks.

Werry nice place.

Small, crowded, not very clean and definitely not a relaxing place to wait for your flight. No restrooms in the lounge either.

Nice place, good food and drinks

Not open for Star Gold in the night. Supervisor at the gate was rude and terrible.

Good place, nice snack food, very nice service.

Keep it short as the Wifi connection is poor and every time i say something nothing is done

Good selection of amenities

Gteat view of planes bit it is on the small side and no private toilet

Not the best but ok for a short stop. It is really small.

Nice but a bit small

Unfortunately too small, difficult to find a seat

Nice lounge but very Tight place

Friendly People, quiet with decent food and drinks....

Small airport lounge. No bathrooms inside. Limited food, and was over crowded.

Too crowded - not Enough Space for the costumers

Me and my wife really like it!

Time to work or relax.

Who wouldnt love to be pampered while waiting for your flight?

Small place, cramped. No toilets in lounge.

Funny server & fast service

Quite and nice place

Cozy, quiet and very relaxing.

Nice but very crowded

Free drinks......small.....crowded uncomfortable

Good place to work and relax

Quite small for the amount of people it serves. Food could do with improvement.

Small lounge. Zero bathroom facilities.

Its not very impressive

Friendly staff, but smallish place.

Excellent

Very basic and uninspiring.