I honestly taught for my first time here that $50 was a little extreme for something i normally spend $38 on out here in Charlotte (here on a business trip)an then $25 for a just a color change on my toes. Not a full pedicure. Definitely not a place a will be coming back too.

Great service here, Im a repeating customer. They work to get you in & out quickly with very friendly service. Great pedi too!

I love this nail salon. The owner, is awesome. Always there and always professional.They had to stop free beverage services after COVID hit but they’ve still made great efforts to keep the salon clean and comfortable. They got new chairs for the nail bar that are super comfortable ! No more stools. I come every 2 weeks for maintenance on my acrylics and I’ve never been unhappy no matter who does my nails.They also do Venmo for tipping! Which may not be a big deal for some but for me it makes life so much easier.I come here even though there’s a nail place 2 minutes away. Highly recommend!

Although I have nail salons closer to where I live, passion Nails is my favorite nail salon and is worth the extra drive time. Everyone is kind, welcoming and they do an excellent job as they work to perfection. Clean salon with a pleasant atmosphere, good music and flatscreen TVs. I love that this salon is relaxed without being stuffy.

Great experience. Called and made a same day appointment and they took me on time. (On a Saturday afternoon) my nails look great and Tina was so thorough!

Not okay with how I was treated after informing the owner that my card was charged twice for my fill-in. When it was time for me to pay I gave my card & was asked if I would like a receipt, I replied yes. I could see that the woman who did my service was having trouble obtaining my receipt so I pulled up my mobile banking app to see if the charge had gone through and it was shown as “pending” in my account which meant it did. BUT the man instructed her to swipe my card again. I showed him that the transaction was “pending” and that my card shouldn’t be swiped again. He told me that “this happens all the time and that because a receipt did not print on their end that the transaction was voided” . I did not agree, but he insisted that we swipe my card again and that I “wait 3 days and I would see that I was only charged once.” The next morning both charges cleared my account. I notified my bank that I was charged twice, they confirmed it..and suggested I go back to the merchant for a refund, so I did.I walked in and said that I was there yesterday and I needed a refund because both charges cleared and I pulled it up and showed him. This man chastised me for not waiting the 3 days as he instructed. He still insisted that I needed to wait until at least Monday for a refund. I almost felt embarrassed for coming back before Monday knowing I had justification because my balance reflected the charges. Extremely disappointed that I will have to make another trip Monday to get what was owed to me Thursday. this situation should have been handled when I showed proof that I was charged twice. Needless to say, DO NOT LET THEM SWIPE YOUR CARD TWICE! Regardless of their machine malfunctions.

Katie was great! She pays attention to detail and takes her time. It was a great experience!

Overall my nails look beautiful but very painful process. They drilled and buffed so hard that I have cuts on my cuticles on every finger. My thumb is the worst but every nail is so sore. I thought I was being dramatic until the cuts appeared on day 2. This was my first time getting SNS and I’m scared to do it again. Not sure if I’ll be back, it worries me that people may end up with cuts like this and then go to dip their fingers in the dipping powder they use for everyone... $40 is a lot to pay to get cut up. The place is very clean and their color selection is incredible. Respecting COVID-19 guidelines to the max. There are lots of positives but not sure if it’s worth it.

Love coming to Passion! Superb service on every single visit and theres rarely ever a wait, my favorite part! Everyone is extremely kind and professional and they even offer loyalty cards which will keep coming back if you werent already based off the excellent service!

If you are looking for a manicure, pedicure or eye brow waxing I would highly recommend Passion Nail Bar. The employees go above and beyond to ensure your needs are met. Before discovering Passion Nail Bar I would hop around to different salons. Once I discovered Passion Nail Bar they have been my number 1 because they do such incredible work. I coul not imagine having a spa service anywhere else in Charlotte. The owners are incredibly nice and make scheduling an appointment easy by being able to text a day and time. 5/5 recommend Passion Nail Bar. If you havent been to Passion Nail Bar what are you waiting for? Give them a call and it will change your spa experience!

I’ve been here several times. I keep trying to give the benefit of the doubt cause they can be a hit and miss. But lately they have been a disappointment. If they get busy the techs will definitely start to rush on the service they are providing for you. This last service I went in for a soak off and a manicure. It was not busy at the time of arrival. But about 20mins into being there it start to get busy. My tech started to rush. I even ask her why all of a sudden it was a rush. It got so annoying that I didn’t even allow her to polish my nails. I got up and left after she completed the full manicure with no polish. I’m over this salon at this point. I’ve gave way too many chances and I won’t even speak on my previous experiences.

Love Passion Nail Bar! They do a fantastic job and it is kept so clean!! They have a great variety of manicures and pedicures to choose from and the staff does a wonderful job! We have been going here since they opened a few years ago!

I have been going to Passion Nail Bar for over a year now and I have a great experience every time. The staff is nice, quick, and everything is so clean! 10/10 would highly recommend.

Katie provided awesome services to my feet. I can’t remember the last time I’ve had my feet operated on lol. Thanks for making my feet great again. I will definitely start coming on a monthly basis.

I really love coming here!! I love coming here because they are very clean and sanitary.They take their time with you when they are doing your nails and toes. My experience here has been awesome and that is why I keep coming back they do not disappoint. I hope your experience is as good as mine.

I have been going here since they opened. They are so polite and my nails always look amazing!

Passion Nails is the only place I come to for Mani and Pedis. Great Service!!

Pros: Nice CLEAN establishment in a very nice area. The staff is courteous, and the chairs are nice.Con: I spent $75 plus on a pedicure, and my toes don’t tell that story. The polish is nice, but that’s it. Cuticles weren’t cut and dead skin around the nail was not removed.I normally don’t complain about mani/pedi service, but when you pay that much AND tip, you expect better. Not sure if I’ll return.

3 times trying this salon and I will not be back.After calling several other salons in the surrounding area I can tell you that this salon is more expensive than every other salon in the surrounding area. They charge for everything separately and charge more for acrylic and fillings than I have seen at any salon.$30 for basic clear acrylic and $40 for colored acrylic then if you want the gel polish $20 extra. Most salons charge $17-$22 for acrylic and discount the price for the gel polish when combined with a manicure well not this salon everything is charged separately.Visit number two and I left with several cuts around my cuticles from the lady filing my nails too much. And don’t ask for any creative designs because they can’t do it.Unless you like your wallet robbed stay away from this place.

Love the natural lighting, the beautiful nail bar. Im happy that its so close to my home in Berewick. I came in for the smooth feet pedicure which Im officially in love with. The lady who did my pedicure informed me that since it was Tuesday there was an eyebrow waxing special, so I got my eyebrows done too. I just love the fact that the nail techs here are knowledgeable in all areas, so the lady that assisted me not only did my toes but my eyebrows. I enjoyed my mimosa as well. Thank you.

Would highly recommend! Very friendly staff and great customer service. Clean environment and nails always look great!

Ive been to Passion Nail Bar many times and received great service but, I must say during my last visit the customer service was above and beyond. I was the last customer to arrive at 6pm and the last to leave. The manager and the nail techs were patient, took their time to make sure my nails were done to perfection, as well as dry before I left the shop at 7pm. I wasnt rushed or felt like I had to leave because it was way past closing. Thank you Passion Nail for another great experience.

I’ve been going here since moving to Steelecreek in 2017. Always pleasant, clean, friendly, and their pedicures are on point! New hot stone treatment is my favorite!

Nails usually look very nice depending on the manicurist

I love these guys. They always do such an amazing job. I went with the sns powder and it glows in the dark.

Found this place randomly with a friend a few years ago and its the only place Ill go to get a pedicure now! They have so many options to cater to your relaxation and their prices are very fair. My personal favorite service they offer is the extended massage pedicure and every tech Ive had help me has been very nice and great at what they do. On top of great service, the salon is very clean and follows all the guidelines to keep safe from Covid. They even have a punchcard that you can fill to get money off after 5 visits! All in all, you get your moneys worth and I would recommend this salon to anyone.

Wonderful! They have such a great staff and a variety of services. There’s never a wait and it’s all beautifully decorated. The space is clean and they show really great cooking shows and play good music.

New to CLT and was worried about finding a nail salon that I actually like. Im very picky and was going to same place in NY for about 20 yrs. Passion has exceeded all expectations. Lex does my nails/feet and Katey does my mans. Both are meticulous and never disappoint. Also, Passion is only minutes away from our house. What luck! 😁

Nice place. But too expensive. They dont tell you. But they charge for every little thing.

I had been going to the same nail salon for over 4 years when there was a switch in ownership that caused me to search for a new place. Passion Nail Bar opened up right by my house but I’d seen some mixed reviews but decided to give them a try. SO glad I did!!! I have my go to technician who is amazing!!! She is attentive and pays so much attention to detail! There’s a couple others that have done a really great job as well! If you’re on the fence about giving them a try, please do! It’s a very clean and upbeat environment!!

Lich Rahlan did a great job today on my toes and dip powder for my nails! + Passion Nail Bars prices are fair.

I have been using this nail salon for my pedicures for a year now. I have received nothing but great service every time I come in. The staff is friendly and I can always get an appointment really quickly. My favorite thing is having the option for an extra long massage with my pedicure! My toes always looks amazing and last for weeks! I would highly recommend this nail salon!

Great service! Good selection of gel colors.

I have been coming here for a year and have always had perfect service. I have also brought my friends and they love it.

Katie is always professional, she always greet me with a friendly smile. She takes her time with her services with no rush or hassle. The shop is impressive with a great happy atmosphere. . I always feel welcome. I love the part when I’m asked as soon as I walk in the door, to wash my hands. That’s important to me. Katie always prep her area before she gets started which let me know that her area is clean. Thank you for what you do!

I’ve been going for about 1yr! Best nail salon in the area!!! Great customer service from the time you step foot in the door until you leave!! Also nails look great every time and last 3-4 weeks!!

Passion Nail Bar is top notch! The owners are so friendly and attentive to making sure your experience is high quality. My nails always look fantastic and hold up well. The pedicures are super relaxing. They have so many color choices too! The salon is always clean and cheery. I highly recommend you check this place out. You won’t be disappointed!

Service is always great! All the technicians take care to do a great job. Highly recommended!

Paid over $100 just to receive some messed up nails. Shape and form was just wayy off, wasn’t trying to stay there any longer so I just paid and left. Very disappointing experience quite honestly.

Wonderful atmosphere with wonderful people! Always efficient and professional. I know I can come here on my lunch break or after work and be seated as soon as I walk in. 10/10 would recommend for pedi or mani!

I really liked this speed and quickness of this salon and the determination to get you out of there. They were once my go to.. But i do not appreciate them giving me the new girl and my nails popping off in less than 1 week. And this place is quite pricey for that to occur. Also my nails were bulky and huge. What a waste of time and money

So sad best place ever to nails done is no longer taking appointments in Friday and Saturday

I’ve been going to this salon for a couple of years and I love it. The staff is always friendly and they do an awesome job. I regularly get pedicures, manicures and eyebrow wax and I will continue going to this salon as long as they are open. They have adapted to the pandemic guidelines with ease and I feel safe going to the salon. I highly recommend Passions Nail Bar.

This is the BEST nail salon in Charlotte!! Hands down! Everyone is very friendly, it’s very clean and beautiful inside! 🥰👍🏻

Love this place. Great location, exceptionally clean, the staff are super friendly and the quality is always amazing!!

I received THE BEST pedicure here. The massage to my feet and legs were Heavenly. It was covid safe and the staff was excellent. I shall return.

I enjoy every time I come here to get my nails done, I have been coming to this salon for over a year and a half now. any chance I get to get my nails done, I always chose this salon. Great service, pricing is good and reasonable, great customer service from all of the employees who work here. Very understanding when I ask questions or want something done with my nails! Nails and eyebrow waxing is what I always get done here, I always leave happy! I appreciate the time these employees take when working on my nails to make sure I am happy with them.

I am very particular about my manis and pedis. So picky that I tried at least 10 nail salons in almost two years of living in Charlotte. Passion met and exceeded my very high standards. Clean! Sanitary! Socially distant! No loud talkers!*Had to edit this review after a few months of using one tech at this nail place. Today I went to a different tech due to my own schedule conflict. My sub was sub par. She was too rough on my nails with scraping off the gel polish. She also tore my cuticles with dull nippers till I bled. Then she filed the sides of new gel nails with an unseasoned acrylic (not natural) nail board and cut me that way too. The lesson was this: Find your tech and stick with her. Mine is Katie.

I recomended this place to my wife because a realtor named Sir Ashley gave it high marks. They did ok with my wifes pedicure but she decided not to get her manicure because the equipment for your hands didnt look that clean. If it were me I would have walked out. Check out the cleanliness beforehand.

It was awesome, took my mom .They where very nice to her.Made her day . She will be 80 soon .

This salon does not honor appointments. My first appointment I waited 30 minutes for a nail technician and continued with service. I called for appointment the second time and named the nail tech to secure; and when I arrived I was told, “There are 2 people in front of you, but I’m going to figure it out” when asked why appointments have less value than walk ins, the reply from manager was “we are short staffed sorry”. There are about 10 technicians in there lol.Very hard to find a solid nail salon in Charlotte but I am still hunting. Don’t waste your time. Unless you have time to waste :)

I am always happy with my manicure and pedicure at Passion Nail Bar! They always are very detailed and do a fantastic job making sure my nails look amazing. They did my wedding nails and I haven’t stopped coming back since. Thank you for always making me feel beautiful!

Great service, quick response, experienced techniciams

I have 6 nail salons within 5 minutes of my home and I drive 20 min each way to Passion Nail bar. Super Clean, best service and ALWAYS CONSISTANT no matter who does my nails. They actually care what your mani pedi looks like and dont just do a rush job to crank through clients. Appreciate the loyalty program and receiving money off of your 7th service.

I have been going to this nail salon since i moved to Steel Creek about three years ago. I normally go to salons to get my eyebrows done and the occasional manicure or pedicure if there was a special occasion. This place changed my mind. SMS was recommended to me to help strengthen my nails. I have been doing this service for a year now and i couldn’t be happier. My nails are happy and healthy and always look amazing ! I love going here, they are always accommodating, friendly and professional. They always greet their customers by name and make sure experiences are great.

I love coming to Passion Nail Bar‼️ I actually travel from Salisbury to have my pedicures done because the environment is so nice. I enjoy relaxing in the massage chair and the fact that you don’t have long wait times. The staff is very friendly which makes the visit much more comfortable. I recommend Passion Nail Bar to anyone who visits or even lives in the area‼️

I have been using PNB since covid restrictions lifted and they could re-open. The service is excellent and I have never had to wait for an appointment.

I love coming here. They’re always well staffed and clean. I make my appointment via text and they always have the time and date available! They help keep their customers safe by requiring customers and staff to wear a mask, wash hands upon entry, and keeping customers a safe space apart from each other. I would recommend.

I was introduced to Passion Nails by my daughter four years ago, and I have been back every since. This is my go to nail place. Two main thing I look for is cleanliness and professionalism... and that they are! I have no special nail technician, I’m please with them all. They’re very attentive and pay close attention to details. I’m very pleased when I walk out.With this Covid 19, I feel very safe and is always on time for my appointments, I don’t have. Thank you Passion Nails for always making me feel special!☺️

I love Passion Nail Bar! Every time I visit, the salon is very clean and welcoming. I’m always greeted and asked how I am doing, which adds a nice personal touch. With each visit, I feel like the tech takes their time to ensure good quality and I always leave feeling beautiful! Nothing but great things to say about this salon.

All you have to do is test for an appointment very simple. I live almost an hour away and I take the drive to get my nails done here. They last & they’re always professional and friendly when I visit. I am going to miss them when I move out of state in a few weeks. 😔 I will definitely recommend.

I love love love this nail salon! The entire staff is very welcoming and very knowledgeable about nail care. The facilities are comfortable and very clean. The Delux pedi is a must!

Passion nail bar is a wonderful salon! I felt comfortable with the safety protocols they have in place with COVID. The technicians always perform a wonderful job on my nails and toes. I went to Amy this last time and she was great. They ensured that I was pleased with the outcome of my nails and toes. I’ll never stop coming here.

I really like Passion nail bar customer service is very good my techs Dina and Tony the best

I have been going to passion nails for the last year and I am always happy with the services. Friendly staff, clean salon, plenty of colors to choose from, and safe COVID protocols. My nails always last longer than other salons. My sister even loves coming here when she visits because she is happy with the quality of the dip polish. Highly recommend

Very clean, courteous and professional salon, great service! Lex and Rachel very good!

Just okay. I wanted Gel but got something else without realizing it or being informed. The hours online said they close at 7:30 but the sign says they actually close at 6:30.

Very unhappy with their rules that do not make sense. One rule is they do not combine stamp cards! Who keeps up with cards continuously or remembers EACH time they come in? The bottom line is that if you have “x” amount of services you should receive whatever they say you receive! Not allowing combined cards is just silly. They should really consider go to a phone number system like most places instead of treating paying customers this way. They also have very different perks for card versus cash users. It really rubs me the wrong way when I feel a salon does things to save a buck here or there. Simply not professional at all! I’d even prefer a price increase rather than to be made to feel like the company is cheap and trying to earn a buck any way they can.

I went to get a fill in & gel polish. As soon as I left, one of my nails started peeling. I called the salon & they told me to come back for them to fix it. I went back, they fixed the one damaged nail. By the time I got home, a different nail started peeling. I called the salon & told them. They asked me to come back and they would redo all of the gel polish. I went back to this salon 3 times in one day and was not offered any type of compensation for the inconvenience. 2 days later, my nails have started to peel again. I definitely will not being coming back to this salon!

Got a mani and hot stone pedicure. They did such a great job and it was a very relaxing experience!

As detailed and critical when it comes to my nail care as I am, this nail bar has always provided top notch services. They are attentive to my specific needs and Im always leave a Satisfied Customer. The nail technician are friendly and welcoming. Thank You for your Services Passion Nail Bar! Another Loyal Customer!

Very sweet people . Nice clean salon . Loved my jelly pedi . Highly recommend!

Dont have enough of colors that match the dip powder for your toes

Always a relaxing and enjoyable experience. The place I want to go when I get a mom break!

I have been going here on and off for about 2 years now and have always been treated great. They now know me by name. The business was always clean as everything is in white and since the virus they’ve just improved if anything, I feel completely safe coming here and I’m enjoying the text appointments because I know I can be in and out. Thank you passion!

Charged me extra for services i did not received, even after talking to the manager didnt fixed it, went for a acrylic fill in and left my nails different sizes, cut my skin in multiple fingers, all in all this was the worse experience i ever had, it could have been handled differently by the manager. Never coming back to this place.Edited to add: its evident the lack of professionalism from the manager with this answer. Since i cant add the picture here of the horrible job they did i will post it on the google pictures of your business.

Lovely pedicure experience with lots of options depending on how much pampering you’re in the mood for ☺️

Passion Nail Bar is the place to go!! They are very attentive and learn you by name. They are flexible with the schedule and always fit you in. They do a wonderful job with all services and are affordable. The salon is always clean and inviting! Give them a try, you wont regret it!

When you walk in, you see how glamorous it really is. The staff are so nice and do such great work! They also have great deals on pedicures each day! I’ve been going here since I moved to Charlotte and I’ll be returning!

I am a regular at Passion Nail Bar and won’t go anywhere else! The staff is always very friendly, the environment is always clean and relaxing and they always take the time to get my nails right, no matter how unique my ideas might be. 😂 Lol I really appreciate their attention to detail and honest opinion. If you don’t have a regular nail salon that you go to, Passion Nail Bar is the place to be!

I absolutely love this nail salon! I am a FAITHFUL three week customer :) I normally see Tina for my SNS nails and pedicure service. I most recently seen Hanh for the same service and she did an amazing job. I always get such great compliments and every lasts for the whole three weeks! They keep everything so clean, everyone must wash their hands at least twice. And I never have to wait. I usually make my appointments in advance, so that helps. Great all around service! I highly recommend!

Ive been a regular customer since I moved to the area 2 years ago! I always have a consistent and awesome experience when I come in and I cant forget to mention the wine selection or my personal favorite, mimosa to enjoy while Im there.Even during Covid, Passion Nail Bar has implemented necessary precautions to still allow a pleasurable experience!

Passion Nail Bar is one of my favorite nail salons in Charlotte. Every time I go to Passion Nail bar, I leave very pleased. Ever nail technician that has done my manicure and/or pedicure has been exceptional!I highly recommend!

The nail bar is fabulous. They are very friendly and have great customer service! They are very gentle when doing services as well. Definitely will recommend their services.

Passions is one of the BEST salons Ive been to. They are so professional, clean, and nice. They never make you wait around for a technician and are very patient because I always take forever to pick a color. They have so many color choices for SNS and gel. The manager is so nice as well! They have also followed COVID guidelines so I feel very safe there! I recommend going here if you live in the Charlotte area!

I have been visiting this nail salon since their opening date and have nothing but great things to say about the quality of work and customer service. The staff has been super friendly. A quick text and I can schedule my appointment which is convenient especially during COVID.

I always love going here. Blake is the owner/manager and he is so welcoming. Most nail salons dont really treat you like you matter but they make you feel special when you come in. Pre-Covid they served mimosas, wine and beer which was awesome! Id love it when that comes back. If you go Monday- Wednesday, they usually have a promotion on pedicures.

This salon is the best salon I’ve ever visited! The people over there are very friendly and professional plus they gave out the best customer service! I would recommend this to anyone who needs a good pampering.

Service was quick and my nails were beautiful! This will be my new nail salon from here on out! I also love their reward system they have going on as well! Major perk in my book!

I enjoy this nail bar because of their customer service. The manager does a good job with greeting and getting you right in. He is very nice and so is the staff. If you dont like something, you can address it with him to get fixed.

I love passion nails i have been going there since it has open and they are tremendously sweet, courteous. They work with your schedule when making an appointment. The management team cares about your opinions and suggestions. And my nails always look fabulous and last for 3-4 weeks sns baby!!!

Love passion nail bar! Great service, LOVE their massages during pedicures, and they always take care of you with your drinks!Even know during Covid I feel safe going to Passion Nail Bar! Cant wait to go back again soon!!

I’ve been very impressed with the customer service and skill of everyone at this salon. I’m always happy with my nails when I leave and they are very quick to respond to any requests or comments I have. Love this place!!!

I am a type 2 diabetic so I am extremely cautious when visiting any nail salon. This place is always spotless, the staff is professional and friendly. The prices are reasonable and I have always been happy with the service and results. Definitely my go to for my mani, pedi and wax.

They always do a bomb job! I get my nails, brows and toes done here. I also take my daughter and she loves her pampering sessions. I’ve started my fiancé go too and he admitted he’s obsessed with pedicures. I recommend 10/10 for sure

Wonderful experience, clean, nice, calm. Great customer service every time I set an Appointment and walk in they put me right in the chair. Will definitely continue coming here.

The services I received getting my nails and toes done was great. Friendly environment and staff members. Shop is also clean. Their also very organized as far their stations and time management and as well as keeping up with appointments.

Great Nail Salon with great customer service! My nails continue to grow and look stylish!. It’s close to my house and the service is always A1!! You won’t regret giving them a try!

This is the most awesome establishment ever. The ladies are great and the owner is the best. They always remember who you are and greet you as soon as you walk in. Always great service

This place is the go to nail salon when you want to be pampered for a day! They have great customer service care and they always make sure that they take care of each and every customer that either walks-in or have a schedule appointment! I could choose to go to any nail 💅 salon that I want to however I chose this place and I wouldnt go anywhere else! Thank you! Passion Nail Bar!