Been going there for years they always get it done happy with their work
Outstanding Customer Service!!!!! Both the inside staff and technician were awesome.
The guys at the Folsom Smog N Go were awesome. I had failed my test at the one in Elk Grove but they couldnt show me the problem, I thought the PCV hose looked fine (but it wasnt) so I replaced the PCV valve which was pretty bad shape and took it to SNG in Folsom and they were nicer and took the particular hose off and showed me. Above and beyond for a testing center. I had multiple issues when returning after replacing the hoses due to Folsom Lake Dodge service center disconnecting the battery which resets all your emissions data monitors and sensors so you have to drive between 50-100 miles of varrying conditions for the monitor data to be ready to transmit to the state. (OBD reader and and app like torque will tell you) Meanwhile I got pulled over by a CHP because of my tags being expired for 1yr 3mo (2020 tags still in my glove box DOH!) But officer was super nice since I produced last years tags and I had google navigation up directing me to Folsom Smog N Go 😂 and because DMV showed I had registration paid just needed smog. We had a laugh due to perfect storm situation. In two years when I need to get smog done again hope all the people at SNG will be as quick and helpful as I experienced these last couple weeks 😁
They made the process quick and easy! I would definitely refer anyone to go to them and would go back when I need a to get my car smogged again in the future!
The staff here is extremely rude....I called 3 times and no one answered, so I drove down there...Big Mistake. Called Brian (General Manager....no answer from him either! Dont go there!
Great and friendly service. Walked in today and they had me out in 20 minutes.
These people are awful! They will look for ANY reason to fail your smog test, no matter how inconsequential. I recommend you take your business elsewhere.
Smog N Go was great! It didnt take long and the employees were great! Thanks!
Super quick smog sessiom and staff member that helped me was knowledgeable and nice.
These guys are always super cool - its my default smog place and it has been for years.
Failed my car on visual for a part that was not smog related. This place will find ANY excuse they can to fail you. The car had the same part on it when it was passed by them two years ago no problem. Lobby is dirty and employees are incompetent. Going to file a complaint with the BAR today.
Getting my smog here has been a quick and easy process with the aid of my renewal papers from the DMV. A simple exchange, handover of keys and 15 minutes of waiting and youre done. I appreciate all theyve done
Very quick, courteous and helpful. Thanks so...much. the young man at the counter was so gracious.
Fast service, good that they stay open till 6:00pm, but they cost $68 compared to many other places that are only around $40.
Professional, quick and easy
I went for a smog test and passed, service was ok. However, there is a sign outside saying masks required in the office, but none of the 3 techs working in the office or in the cars were wearing masks.
I will never go back here. It used to be a fast and friendly place to get a smog. I feel like they fail people on purpose based on my experience with smog inspections. I will probably be contacting B.A.R. about my recent experience with them. I know that quick accelerations and decelerations during the test will cause even the cleanest running vehicles to fail or gross pollute and that is exactly what they did to me. They wouldnt put the big fan in front of my vehicle when they were running it and told me that it was overheating. It was 100°+ outside at the time. Then they had the nerve to tell me that I probably just didnt notice it overheating because while driving the air flow is cooling the radiator and thus cooling the engine. Then when I asked why they didnt use the big fan that they use on every other vehicle, the guy couldnt give me a legit reason. I felt as though I was discriminated against. They failed every other white person that was in there during the times that I was there. The office/waiting room area was extremely dirty. Candy from the vending machine all over the floor, gross stains on the chairs. Very disappointed!
Incompetent technicians who caused a major inconvenience for reporting incorrect informational the DMV, rude, and not worth spending time with. Go anywhere else
Fast service
I tried to get my perfectly stock car smogged here and they failed me. I tried with three retries but still failed. So I took it to another shop and what do you know, I passed. One of the guys working seemed to have an attitude. Overall pretty bad service. I will make sure to tell everyone I know not to have their car smogged here.
At every location I’ve used, the service has been great
They failed the guy before us 3 consecutive times for the pettiest little things. And they didn’t even worn him all at once. They failed us for a tiny little crack on the edge of a hose. Waste of time. Don’t go here. Rancho area has much more friendly and humane service with people who have common sense. These newbies here probably don’t know a thing about engine mechanics and have as much insight on engines as a hair dresser
In and out in no time. Courteous staff. Honored my online coupon. They were quick to inform me of a symptom that would likely lead to a failed test BEFORE charging me anything. Honest people are hard to come by, thank you Smog N Go!
Stinks in the waiting room. All the chemicals from the car wash. Probably get cancer working in the office. Fast service for smog. Not sure why it cost $68 for smog.
Fairly fast service with friendly people. Get coupon online for discount. Not much around to occupy time, other than Ciros Pizza, so bring reading material.
Very organized and clean operation. I was in and out in less than 20 minutes. Competitively priced.
A basic smog check facility that prides itself on being a part of the CA Smart program. No appt required. Can be very busy, but is fairly efficient. No frills waiting area.
Fast friendly service, even for an old diesel pickup truck.
Came here in the middle of the week. No waiting. Super quick. These guys are great.
Extremely friendly and love the $10 off coupon & free wi-fi. No frills waiting room so bring your own entertainment and beverage. Nice mom & pop owned buisness.
The worst, they will spend as much time as necessary to fail you on a visual every two years.
They got me in and got the job done quickly.
Very fast, clean waiting room and excellent customer service! This is my new smog place for sure.
They never answer there phone and are always unable to smog older car, why is that... I’m done ...
In and out in 15 minutes even during a busy lunchtime. Thanks for the web coupon and fast service!
Fast, friendly, & fair! Recommend to everyone!
The people at Smog n Go are mean and NARCISSISTIC ! dont waste your time.
Quick and efficient