Friendly, welcoming staff. Very thorough and informative. I learned things about my teeth that I never knew. Follows great COVID protocols. I felt safe with my mask off during my procedure.
I would like to start off by saying the office is very clean and well kept. The Receptionist was very polite and pleasant. Every concern that I had was thoroughly explained to me on what my options were, but most of all the everyone from the receptionist to the hygienist, the dentist assistant and the dentist was so welcoming, polite, pleasant and comforting! Whatever the bill is at the end, trust me it’s worth every dime, they made me feel special! Thanks Ladies God bless all of you 🙌🏾😊💐
Absolutely love this office! Kisha is probably the best hygienist I’ve ever had. She told me things about my teeth no one else had ever bothered to mention! Jessica the receptionist is the sweetest! Dr. Harlow is great!
My 1st visit to Harlow was great. The entire staff was extremely welcoming and they educated me on additional ways to take care of my teeth. I’ve been going to dentist my entire life and normally they all provide the same education. Harlow provided additional tips that I wasn’t aware of. And office vibe is great also! I love the music selections.
My visit was great today. Dr. Harlow did a great job and was very personable. Keisha, the dental hygienist, also did a great job and made my visit today great. Keisha gave me a lot of dental advice to help improve my overall dental health. I’d definitely recommend them to anyone I know looking for a dentist in the Charlotte area.
They were AMAZING!!!! From the scheduling experience to the actual visit itself, I felt like an actual person and not just a number. I have definitely found my new dentist!! ❤️
The staff at Harlow Dental is great. They are efficient, highly professional and very customer focused. I felt comfortable and left informed with information that will be helpful in my dental care.
This place is wonderful! I brought my daughter here for the first time and she really enjoyed it. The building is so adorable. It looks like one of those old castles. Its very professional and clean inside and they took really good care of her. Very friendly service. I highly recommend this place.
Dr. Harlow came highly recommended by a few friends. All can say is I am happy that I went from the staff to Dr. Barlow himself was absolutely amazing and I am happy I chose him for my dental services.
My son and I have been going to Dr. Harlow since he opened. He is wonderful and all of his dental assistants, staff and hygienists are wonderful. He is very frank and honest with you about what needs to be done to your teeth. And I always feel I can trust him.
When I tell you they are amazing, they are AMAZING. And when I tell you I am the worst patient, I am the.worst.patient. But everyone here was so amazing with me. I saw Dr. Patel for my consult, and I was in a lot of pain. A day later I was back and Dr. Harlow was performing a root canal and extraction. It was pain free and so much quicker than I expected. Everyone was so thorough and understanding and kept checking on me and I felt no pain at all!Jessica was super helpful with all of my questions, she emailed me after hours when I needed to be seen and was in pain and got me an appointment the next day. I’m so thankful I reached out and they literally took care of everything else. I just had a root canal and an extraction and I’m telling you I’ll be a patient here for life! Thank you everyone at Harlow for helping me, I’m so appreciative!
Great denist experience it was clean everyone was professional and the service was awesome and fast
I gave it 3 try’s and I’ll pass. During my first visit I felt pretty comfortable. I came in because I had been experiencing jaw pain for about 2months. They did a cleaning and x-rays, and let me know I needed my wisdom teeth pulled and cavities filled, and that since I was in my 2nd trimester it could be done in 2 sessions (left side, and right side). The dentist said that after removing my wisdom teeth, I would stop biting my cheek and the jaw pain would be gone. I had questions in between and the receptionist was very helpful(she was the reason I actually felt comfortable) in getting me answers. The day I came in for my procedure I was super nervous(not the dentist aspect, I have had plenty of cavities filled and teeth pulled), I was just more so worried about recovery and risk for my baby. Before starting the dentist came in and asked “was I ready”, I asked if after this that my jaw pain would be gone, he said “I would stop biting my cheek which would alleviate the pain”. The fillings were more painful than when he pulled my top wisdom tooth. The bottom wasn’t so nice. I was pleased with my recovery packet(my husband had his teeth pulled at another location about a year ago, and received great detail and a recovery bag). My “packet” was a couple of verbal instructions, 2 pieces of paper, a pack of gauze, and 2 scripts. They also said they would call me the next day, but didn’t and I had to call them because one of my fillings had a sharp piece left on the side(i could feel it every time my tongue passed it). They scheduled me, a week after my procedure(my mouth was still hurting). They took me back, I showed her where she left excess. Another lady came in, she never introduced herself, she just asked the other “girl what we got going on”? I tell them where it is sharp, after 2 times of them filing in the WRONG place, I place my finger in my mouth to show them again. She finally gets it, and then polishes(the polish feels better than the original). I had to ask her how my extraction spots look(which I feel they really didn’t even look at), she said “they look fine”. So i then asked should my jaw still be hurting? They questioned, the dates and said give it another week, continue the warm water salt solution, and that she would call and check to see if the pain had went away. My jaw pain is still here, I never received a call, and my cheek gums are molding to my extraction spot. I shouldn’t have gotten the teeth pulled here.
This is an wonderful dental office.Everything is explain to you and I highly recommend.
I am really impressed after my first visit here today. Each staff member I interacted with was friendly and kind. They asked me multiple times throughout the process if I had any questions and thoroughly answered the ones I did. I only came in for a cleaning, but I’ll certainly be back for other dental needs in the future! Thanks everyone.
We all know that our smile is a Big part of what makes us unique. Its a form of expression that speaks volumes without saying a word. So when that option is taken from you and then placed in the hands of someone else, you want that someone to be able to relate to its importance and want to to see you happy and smile. After many attempts and feeling discouraged, I met Shana. She took the extra time and steps to ensure I would have My Smile back and allowed me to be able to walk out the office feeling more confident than I had coming in. Thank you for listening to me and understanding how important my smile is to me and showing me it was just as important to you. Just awesomeness! I also would like to thank Jessica, she has been so understanding and never made me feel like I was a bother. She listened to all of my concerns and was always so nice to me and willing to get me the assistance I needed whether I had an appointment or not...You Rock!! I do also appreciate the other dental staff that assisted me many times as well, always with patience and kindness. Lastly, I would just need to know where you get your music playlist from? LOL... Im always humming or tapping. No boring elevator music, Great distraction and chills staff and environment... Highly recommended!
Everyone was friendly and answered all of my questions throughly. I was walked through every step of each procedure and felt very comfortable expressing my concerns. Happy to have found this practice! I only saw ladies on my visit, so, thanks ladies!😁
Great service and great people! Highly recommend.
I found my new dental home and I could not be more excited! They are kind, personable, knowledgeable, efficient, effective, and run on time! This was my first visit and definitely not my last.
The staff at Harlow Dental are amazing...they treat you like family...and take care of all your dental needs, with professionalism and courtesy...thank you Harlow Dental
This was my first visit to Harlow Dentistry as a new patient and I have definitely found my new dental office! The entire staff from the front desk, to the hygienist and to Dr. Harlow himself were all incredibly welcoming, professional, and just great at their jobs. I was also impressed by the way they are managing during Covid. Ensuring that there are not multiple people in the waiting area, great sanitary practices, etc. to be honest I had been a bit nervous about going to the dentist since the pandemic began but now I am at ease. Highly recommended!
The customer service was excellent and they explained everything they were doing. They were detailed and answered any questions that I had. Dr Harlow is friendly, professional and very knowledgeable. I would definitely recommend him and his staff. Excellent!
I have had nothing but great experiences since coming to Harlow Dental. I will be a very loyal patient for the foreseeable future. I felt very at ease, and we all know going to the dentist can be a bit daunting. Amazing staff.
Honest! Twice this place has saved my family from other dentist who claimed one of us had cavities and we really didnt. Now this is the only place anyone in my family will go! In addition, the facilities are clean and the staff is friendly. They also do exceptional cleanings and repairs for chipped teeth. Dont look any further for your dental needs!
Dr. Harlow and his team are absolutely fantastic! I had my first exam/cleaning today, and my experience from start to finish was great. The lady at the front desk was so sweet, and she did a really thorough job when going over my treatment plan. My dental hygienist kept me laughing and did a great job with my teeth—super thorough and gentle! Dr. Harlow was very nice, and also did a great job explaining everything and even taking the time to get to know me. I’m actually looking forward to my next visit in 6 months. I’d highly recommend this practice!
My visit was spectacular. This office has a great vibe. Ceecee did an amazing job cleaning my teeth. She was informative on each step in the process. Jessica, the Office Manager, was so sweet and made sure to go over my plan for work in detail. Dr. Patel was a pleasure to work with as well. I look forward to my next visit to get the work done.
Great staff! I felt like the right fit.
The staff and the Dentist were exceptional. Everything was explained in detail to me!Will recommend!Always onward
I truly appreciated the ladies at Harlow. My daughter had a previous bad dental experience with a different provider so she was understandably nervous about her appointment. The staff at Harlow truly made her feel comfortable and they have an AWESOME playlist pumping😉
Staff and Dr. Patel were amazing, highly recommend!
They were great! I look forward to my follow up
Excellent service and Excellent care. Thank you so much!!!
I had a root canal done with Dr. Patel. I have had root canal done before and it wasnt fun but this one felt pretty seamless..! The staff is excellent and very helpful. I would recommend this practice any day..!!!
Great customer service and highly professional! Dr Harlow is so skilled at what he does! He’s so knowledgeable and has such a warm spirit! I love this place they do dental the rite way! Definitely 5 star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ !
Everybody was great and friendly and really know how to ease your mind so you dont be afraid to go to the dentist again LOL
Great experience on my first visit. Dental Hygienist Cece very nice person and great personality. Also great experience with front desk receptionist. Dr. Patel was a pleasure meeting her. Comfortable and great Atmosphere.
Friendly, kind and professional staff they made my Autistic son feel so at ease I recommend bringing your children and your whole family there, I even made an appointment for myself
1st Visit was absolutely fantastic! I know that sounded weird 😳 for a DENTIST VISIT! I promise you, youre expectation of feeling comfortable and at ease is found within this practice! Dr. Harlow and his ENTIRE OFFICE ROCK 🎸!!!
This was one of my best experiences at a dentist. They staff was prompt and professional. The procedure was quick and comfortable. I was in and out in about 45 minutes.
I’ve been going to this practice for 18 years and it was sold to Dr. Harlow. The Harlow Dental team has been very welcoming and accommodating. Ms. Jessica is very personable and she help ease my anxiety. In addition, the dental assistant works very well with DrHarlow. It’s very clean, and the team is very knowledgeable. It’s feels like family. Thank you all!!
Had great service from Harlow Dental. The office is taking appropriate safety measure to make you feel comfortable before, during and after your cleaning. Dr. Patel is fantastic and makes you feel comfortable to ask questions or address any concerns.
For being a 1st time patient at Harlow dentistry on E. 7th Street, Charlotte, N.C I had and amazing experience! All of the staff from front receptionist to assistant to hygienists they were all friendly and very professional, love their friendly attitude. Dr.Patel was also friendly, professional with a great sense of humor. They all got me to relax, being I have high anxiety issues. They explained everything before they did it. Also very professional when it came to financial part of services. Have been looking for a dentist office like this has finally found it. I would recommend them to anyone looking for a professional staff, clean environment check out Harlow Dentistry. 2607 E. 7th St. Charlotte, N.C. you want not regret it.
I had an AMAZING experience at Hawthorne Dental 7th St. After moving to Charlotte a year and a half ago I had not been to the dentist and was slightly embarrassed. The entire staff was extremely welcoming. My hygienist did one of the most thorough cleanings I’ve ever received and my mouth has never felt so clean. Dr. Patel was so sweet and informative. She talked me through everything she was doing and asked me multiple times if I had any questions. They were very upfront about the cost of my next appt and even gave me a print out, booking my 6 month cleaning was also a breeze. So happy to have found my new dentist!
Friendly! Was able to be seen for tooth ache same day! Great experience with everyone!
My experience there was a wonderful experience. I was reluctant to go to any dentist because of some bad history with other dentists. But from the time I got there to sitting inside the chair for my x-ray it felt as easy as one could expect. They continued to ask me if I’m ok and kept reassuring me that I’m doing great. This was my first visit but I’m positive it won’t be my last. Thanks so much for caring and showing me your support.
My last two visits were terrible. First, Dr. Patel filled two teeth that were side by side with one filling. I couldnt even floss!When Dr. Harlow was doing the repair, he did not listen to me when I said, I can feel that. I have never cried in the dentist chair! To add insult to injury, he said, Lets leave this in 2020. Well, Im leaving Harlow Dental in 2020!
Warm and friendly excellent experience. I rated a five star because the service was impeccable both me and my mom use Harlow dentistry..
Best dentist I’ve gone to. I recommend them.
The office staff are beyond professional and always create a positive pleasant atmosphere for the patients. The office has state of the art equipment, very clean and up to date. Dr. Harlow is very attentive to his patients and treats them with the utmost care. If you’re in the Charlotte area, Dr. Harlow and his team is where you want to be without question!
I’ve been to Harlow Dental at the Steele Creek location, and this spot is just as fabulous. A lot of these reviews look like they’re for a dentist who isn’t there anymore. Now it’s Dr. Harlow and his team, and I recommend them to everyone. So far, no one’s been disappointed!The whole group is super friendly and give lots of info as everything is happening, so you don’t just feel like dental work is happening TO you. Plus the office itself is really fancy. It’s super clean but not sterile the way that a lot of dental offices end up feeling. If you’re afraid of going to the dentist and want to get over your fear, give Harlow Dental a try. They worked for me!
Great service and awesome staff. Looking forward to my next check up!
I was looking for a Dental office in which I could relate to and knows my community. Harlow Dental was recommended to me through my Charlotte Black Business group on Facebook. I sent an email along with questions and received an Email from Jessica the next day and schedule an appointment. I did the paperwork online, which took about 5 mins. Today I walked right in and I was greeted by Jessica, then Wisked away to the X-ray room by Kima.... The Mary J Blige of the Dental World...lol After XRays CiCi the Hygienist can in did her thing, informed me my bone strength and the the man of the Hour Dr Harlow came introduced himself, exchange some pleasantries. The whole experience was easy, great service, wonder people and I got about four more visits, so I be seeing my Dental crew again soon. Absolutely experienced professionals that will tell you exactly what you got going on, provide a plan and execute!
Everyone their is amazing. I needed an emergency appointment they got me in the same day. Very greatful to all of them.
I did not have a good experience here. My appointment was at 8 AM and I did not go back until 8:30. I did not leave until 9:45 and was trying to get to work. Not only did I spend almost 2 hours here but I was told my insurance did not fully cover as much as I had hoped and they went ahead and did x-rays and everything without asking first and I was charged for all of it. I still had to pay $80 for x-rays and $200 for a cavity to be fixed WITH insurance.
Everyone From the receptionist to the Dental Assistant to the Dentist are amazing. They are professional, considerate and Funny 😂I would definitely recommend someone else who needed Dental work done
What an amazing staff!!!!!! Highly recommend :)
Excellent care by staff today for my appointment. I appreciate you and your staff.
Great experience. No waiting. Thorough. Professional. Friendly.
I highly recommend Dr. Harlow and his staff for any and all of your dental needs. I had a dental emergency and called almost every practice I knew of to get an appointment to no avail. Luckily I came across Dr. Harlows 7th Street practice and they were able to fit me in no problem! The results were great! I will definitely be returning for regular cleanings.
Everything went smooth. The procedure was explained throughly to me. The dentist took her time and I was real impressed how well it went, since I havent been in a while. I definitely would recommend them again and I look forward to going back. The whole staff was amazing.
My entire experience from the polite staff setting up my appointment, the dental assistant was very comforting and professional, throughout my procedure was outstanding. I applaud the entire staff to include Dr Harlow and recommend this office to anyone.
I’ve been using this dentist for a few years now. The practice is modern and clean and the staff, courteous and prompt. Dr. Harlow is knowledgeable and professional yet calming and personable. I highly recommend this practice.
Harlow Dental have professional and courteous staff, you will be very please with your services.
Dr. Lester, with his kind, gentle team, have led and supported me through an almost complete recreation of my smile. Dr. Lester discovered all my teeth were a maze of fractures, due to decades of undetected night time grinding. After having lost two teeth to breakage, Dr. Lester, with careful planning and precise attention, produced beautifully matched crowns, both upper and lower, that will allow me to smile bravely and uniquely the rest of my life. I have complete trust in and appreciation for Dr. Lester and his associates for all my hygiene, health and dental improvement needs.
Hands down, best cleaning in the Charlotte area. Dr. Harlow is extremely knowledge and the service is great. 2 thumbs up!!
I had 2 fillings done today. only took about 20-30 minutes. completely pain free. professional and very friendly staff.
Absolutely the best doctor in town, the staff was excellent they treat you like family very knowledgeable and experience, all my family goes to Doctor Leon C Lester and friends as well. I honestly love everything about them from their kindness professionalism and honesty. The office manger Andrea will work for you she is absolutely amazing. I will gladly recommend this practice to anyone you cannot find a better place for your dental needs and a better staff. Keep up the magnificent work.
Dr Harlow has changed everything about what I expect from a visit to the dentist and I don’t know if I may ever have a more positive and informative experience. Thoroughly recommended.
I have found Dr. Lester to be EXTREMELY PROFESSIONAL, uses the most up to date procedures, goes the extra mile when providing service, has pleasant assistants and a pleasant office. All conducive to a great experience. I have recommended Dr. Lester to many friends who have also been happy with his service. His prices are comparable to the going rates. This is a review I am very pleased to provide.
Dr. Lester is fantastic! I’ve been a patient of his since 14. His work and staff are great! Dr. Lester always asks about my father (also a patient) and about school; he even remembers my school and major. I have never had any problems. The staff even call and text with reminders so you won’t forget your appointment. I recently underwent orthodontist care for one year. Now that I am in Graduate school in Durham, I routinely made the 2 hour drive every month for my appointments. They gladly worked with me if I was stuck in traffic or left Durham late. The staff remember your name and face and greet you with a warm welcome upon entry. I would highly, highly recommend this practice to anyone and everyone!!!R. Carter-Stubbs
Dr. Lester and his associates are the best! I always enjoy coming in for my appointments. They do a great job on cleaning my teeth and informing me of any dental needs. I am glad I was able to find a great dentist practice. I would and have recommended him to others.
I’ve always wanted a dentist that I felt like I could also have a beer with and now with a second location at 7th street, Dr Harlow and his team have made that dream a reality. The comfort and convenience of this 7th street location is second to none. I would highly recommend Dr Harlow and his team to anyone for your dental needs.
Amanda Strokes, I am with you. During a crown placement the doctor drilled into a neighboring tooth and just sanded it down some. exactly what happened to me. A temp crown was placed while the permanent one was ordered. A week after, I was called in as my permanent crown had arrived. The procedure that was to take 10 minutes took closer to 2 hours as the crown was not fitting in. The doctor kept drilling and drilling... this resulted into him drilling into my neighboring tooth and sanded it a little bit. When I reported the issue to Dr. Lester, i was given an appointment so the doctor can examine the tooth. The doctor blamed me stating I broke my neighboring tooth... That is undeliverable!! Why break the neighboring and not any other? Another interesting piece, on my way out that day the new lady in billing handed me unpaid invoice that needed to be paid stating it is the bill that was not previously paid by Insurance. Immediately, I contacted my insurance and the insurance company had no unpaid or pending claims from them. This is the first time I had seen that invoice. If the invoice is genuine, they have been instructed to submit a claim by my insurance.. Another similar situation is when the Doctor had to perform my cleaning... guess the hygienists didnt show up that day. The cleaning took just few minutes and it was terrible!!
Very professional and friendly service. Highly recommended.
Overall really friendly stuff and very professional. Dr. Lester only spent 3-5 mins Max on the patient. Thats why only 4 stars.
After 7 years as a patient i am leaving your practice. I have continued as a patient largely because the hygienists were always so good. The turnover increased in your office and good hygienists left more and more quickly, as well as office managers and another dentist who I had hoped was going to be taking over your practice.I witnessed this dentist verbally insult staff in front of patients, blame hygienist staff for mistakes made by the doctor, had both sides of my mouth numbed because Dr. Lester was about to fill a cavity on the wrong side of my mouth, i had to stop him at the last second. During a crown placement the doctor drilled into a neighboring tooth and just sanded it down some.I have replaced my occlusal guard with this office 3 times and i continually recommended to use one, I have been seeing the doctor 3 times per year versus 2 because I have such bad staining and at my last (and I do mean last) cleaning is was recommended to me. This cleaning was performed by the doctor himself and was pretty bad. My teeth that usually look whitened after a visit to this office when a hygienist does the job still had visible stains on both sides of the teeth. This could have been that Dr. Lester arrived to the office 35 minutes after my scheduled appointment and rushed through the job.i was charged full price and likely for some services I did not receive that day - I can not yet confirm this because I have not yet received an itemized bill of service or my medical records as requested with a release signed. These were promised by noon on Monday 02/12/2018. Today is Thursday 02/15/2018 and I have not yet received these documents.
I have been a loyal customer of Dr. Lesters for 10 years. Hes very professional and his personable skills are top notch! His staff is remarkable and very knowledgable. They are always available to answer my questions and always get back to me at the time they advise. I recommend his dental office every chance I get. Everyone needs to experience such fantastic service!
Great service very professional
First time patient and very impressed! Very thorough
Ive been going to Dr. Lester for 2 years now. Always a pleasant experience from checking in to receiving care to checking out. Dr. Lester along with his staff truly cares about his patients oral health. I highly recommend this office!
Dr. Lester is very gentle, professional. Ive been with him for about a year and Ive always had good service, I just love him. The staff is friendly always courteous. Some doctors dont have time to talk to you but Dr.Lester does.
Justin is a phenomenal dentist and person, he is very professional and I highly recommend him
Several members of my family have been patients of Dr. Lesters for many years. We have always been treated well by the staff as well as Dr. Lester. Our dental experience and treatments at his office has always been top notch and because of this we dont mind coming for our visits. KEEP UP THE GOOD WORK GUYS!
Thank you to Dr. Leon Lester, DDS and his amazing dental team in Charlotte, NC! In just less than 24 months, Dr. Lester gave me a supermodel smile! My family and friends absolutely love my ortho outcome and I love Dr. Lesters practice so much that my girls are now his patients too!
I have been with Dr.Lester for 18 years. In my family there are eight kids and two adults. Dr.Lester is a family-oriented doctor. I like when I go for a visit he asks about each one of my children; all are grown except one. Most doctors offices do not allow you to bring more than two kids at a time but his office accommodated me. I will recommend him to anyone who is looking for a place where you go for a cleaning and then dont have to wait for months if extra work is needed. My wait time is less than 5 minutes in the lobby.
I’ve been going to Dr. Lester’s officensince I was 16. I am 26 and expecting a baby and he’s cared of me greatly over the past 10 years. Clean, on time and makes sure I leave knowing the care plan for my teeth (that have been difficult because I have a seeet tooth, liver disease and a blood disease) he’s amazing.If I had a complaint, it would be that several times I have come not expecting to pay for anything and then walking out with a bill that needs to be paid immediately. I hope during my next visit they can tell me ahead of time so that I can prepare to pay my out of pocket expenses. It’s only right.
Dr. Lester and his staff are great. I’ve been coming since 2008 and wouldn’t think of going anywhere else.
Awesome service!!! On time, friendly, and clean!!!
To make a long story short. Dr Lester has destroyed my LIFE. I lost my girlfriend,MY SON, my JOB and my sanity. Dr Lester performed several dental procedures for me in the last few years. Most were out of pocket due to my economic situation. Dr Lester charged me $1000 for root canals that I had to pay in 3 pays each time I came to his office. $400 for step 1, $400 for step 2 and the. $200 for the core. of the this went on for at least 1 year then he chose to do a root canal on a tooth that had no decay but was dead at the root. As a PROFESIONAL I trusted him. As a BLACK PROFESSIONSAL MAN I trusted him even more but now Im left with today. Today I have an uncompleted root canal with a metal file broken off in it with no one and no funds to fix it. Its hard. I cant find a lawyer that will help and Im lost out here. Dr Lester broke a file in the tooth and also allowed his dental assistant to act as a dentist and place a 24ml file in my #9 tooth which was only at the depth of 23 ml abd then tried to cover it up by rushing me out of HIS office with no clue in what was happening but I went to another dentist that confirmed it. He even stated that he would pay for my tooth. Thats not enough.
Great Dentist ! Great Staff! everyone is so nice and helpful
Great experience...
13 years as a patient...AWESOME team at Dr. Lester s office!!!