My girlfriend and I were visiting Charleston and we decided to pamper ourselves. We were lucky enough to find a spot and what a treat it was. Courteous and friendly staff and perfect for a rejuvenating experience!

This place seems exceptional nice Im going here My Birthday weekend Sept. 117th. Ill definitely give you guys an update!

Had a wonderful experience. My boyfriend booked us a duet massage for my birthday. Can not say enough great things about how relaxing and welcoming the entire staff was! I sadly do not remember the names of the gentlemen who took care of us, but take care us us they most definitely did! Walked out of there feeling like a brand new human!

Amazing experience and friendly service - it was unlike any spa trip weve had before! They did a wonderful job fostering a relaxing environment even before our services began, while we were in the relaxation lounge. My husband and I got massages and I also got a facial and pedicure. While my husband was waiting for me to finish the other services, he was allowed to stay in the relaxation lounge and truly enjoyed his experience. He loved his massage and my favorite was the facial (my first facial).Only negative comment is they offered some upgrades as if they were part of our package, and didnt indicate they would be an upcharge. We havent been to many spas so this may be the norm, but be aware (and maybe ask if services are an upcharge when they are offered, if you are trying to stay within a certain budget).

My boyfriend and I got a duet Swedish massage and it was wonderful! The staff was welcoming and the massage itself was fantastic. Highly recommend.

Got a 25-minute neck and back massage by Jaqueline and it was AMAZING! I’ve been struggling with neck and lower backache since i’m a mom of an 8-month-old and she addressed that and really made every single minute count!!! She’s my go to therapist for neck, shoulders, and back massage!!! I highly recommended her!!

A true spa experience outside of a resort environment. Spacious, relaxing, and accommodating.

I don’t know if I went in with high expectations or just tried to compare the facial to one I would normally get at home but I wasn’t that satisfied. The spa was nice itself and the service was good but the facial just wasn’t it. There were only about 4 different products used and the main reason I went in for the acne refining facial was for extractions. I think she did maybe 4 on my nose and that was it. I literally left with a whitehead on my chin.. Just a little disappointed.

Al I gotta say is this place is amazing. 10/10. Highly recommend.

We have a very relaxing, soothing experiene.

Wonderful pampered experience with professional staff. Highly recommend!

Best massage by Austin that I’ve ever had in my life!!!!!!!! Reading these other reviews.... ignore the negative comments about them not accepting cash or not knowing where to go. They literally send you email instructions before your appointment outlining they don’t accept cash due to Covid and they also told me that professionally over the phone when I booked my appointment. The receptionist also gave me detailed verbal instructions regarding parking and it was outlined in the email as well. Customer service was impeccable. Austin was so professional and it was truly the massage of a lifetime!

Katie is a miracle worker. I received a Soothe and Srengthen Facial and feel like a new woman. The space is gorgeous. I felt pampered with lots of privacy (and a complementary mimosa) in the relaxation room before my appointment. Katie was professional, informative, and helped figure out the perfect regime to restore this tired mamas glow! Ill be back!*Bonus: There is 2 hour free parking in the garage.

I booked a last minute treatment for me and my husband for our anniversary. They accommodated us with a gentleman’s facial and a Swedish body treatment. The Swedish treatment was a combo of a massage and facial so if you are looking to experience both, you should book this one.It really is such a relaxing escape and we didn’t want to leave. I love that you can chill in the relaxation room for as long as you want as well.

Always a great experience at the Woodhouse!

My friend and I booked a massage, facial and pedicure package. The spa and staff were nice. Our massage and facials were terrific. Unfortunately, the plumbing failed during our visit and our pedicure was changed to a dry pedicure which was basically a polish change, filed nails, cuticle trim and some lotion. No foot scrub or massage. The staff was very apologetic and escorted us to an adjoining apartment building to use the restroom. The plumbing issue was not their fault, but one of the staff told us they would adjust the charges for our packages. The charges were not adjusted and they would not except a cash payment for services. Even when we told them we prefer to pay cash, they wouldn’t except it. So tacky. As a salon owner myself, I would have made sure to adjust the price for at least the pedicure or at the very least offer a discount on a future appointment. Poor management. Poor customer service. Won’t return.Update: a very friendly and accommodating team member from Woodhouse reached out ASAP to address my concerns of our experience. I will have to say that I am impressed by this. The matter was handled with care and quality.

Wonderful service and positive atmosphere overall. I received kind and honorable treatment. Special thanks to Jaclyn and the ladies at the front desk were very professional as well as accommodating. I’d recommend!

This spa experience is phenomenal. They deserve 5 stars for the number of staff, quality of amenities. However, they had poor communicaiton and being my first time I did not have time to enjoy the amenities. I wasnt informed about the robes, lounges, complimentary mimosas, etc. Minus 1 star. In addition, I splurged on a hydrafacial (something Ive wanted for a long time) and it wasnt what I expected. (When comparing side by side before and after photos I couldnt tell the difference until I remembered I didnt have earrings on afterwards). In hindsight, I realize this is pretty unusual for that treatment. Not sure how that happened, but the reason I did subtracted another star. I would return to the location but not for the same service in the future as I still think this could be a 5 star experience.

If you are ever in Charleston and want to escape, relax, and get pampered then Woodhouse Day Spa is it. I recently went with my wife for facials and some R&R and the staff were so attentive and the services were top notch. I can’t wait to go back again!

I had the best deep tissue massage with Austin. I love everything about the Woodhouse Spa- it is always a 5 star experience. I usually go to the Mt. Pleasant location but wanted to check out the new downtown location. I was very pleased and will be back! I ask for a Woodhouse Gift Certificate for all holidays and birthdays!

Amazing experience and my new go-to for a massage and facial in Charleston. Very relaxing atmosphere and I was truly blown away by the care and attention to my needs regarding my facial and massage. Thank you!

Katie did an amazing job on my first time facial! My skin feels amazing and I will be returning in the future.

Everyone is so welcoming and accommodating to your every whim and need ! You go in stressed or tired and leave rejuvenated and relaxed ! I wish I could go every day !

Mark is excellent! Deep Tissue massage!!

Finally an amazing spa downtown . This new huge facility is beautifully appointed and I always experience professional staff with an array of treatments options to try. Shopping in their boutique after is always fun.Note - you park in the Publix parking deck, level 3.Didn’t realize this the first time we went, it’s a little confusing if you don’t know . 5🌟!!

It was not my favorite spa visit. I wanted to treat my mother to a fully pampering spa day that included a massage, facial and pedicure with drinks and snacks. Unfortunately, thats not the experience we received. After booking 2 packages (one for each of us) about 2 weeks in advance, I received a call informing me that one pedicurist would not be able to work, only a couple days before my spa day. Thankfully I was able to call around and find an alternative spa to perform our pedicures. I was also discounted for the inconvenience. When my mother and I arrived on our spa day we were approximately 15 minutes early, as per spa etiquette, however we had trouble locating parking and the entrance to the spa! Youd expect that the reception would know that since there isnt convenient parking or a traditional front door to the spa shed have informed us on how to get to their establishment to give them our money. So after my mom and I circled the area a couple of times, we found parking and walked (her being disabled and me being 8 months pregnant) in the 90 degree heat about 5 minutes until we found the entrance. By that time we were late for our services! We had to change into robes since we had multiple services and had no time to relax because we were so late. We received our massages first, that we both enjoyed, then our facials. My mother had a chatter box of an esthetician but after she expressed that she wanted quiet, her esthetician obliged and gave an alright facial. She complained that she didnt get extractions but she did love the mask that was used. Were also used to 5 star spa service, so she was surprised to not receive a hand, foot and scalp massage during her facial. I just assumed that they are not up to that particular standard and told her as much. My esthetician was sweet and seemed knowledgeable, and I enjoyed my facial, except for the absence of the foot and scalp massage. However, I did become uncomfortable during her dermaflash performance. Ive had the treatment done many times, but its never been as fast and rough as the one she performed. Im not sure if their training was sufficient enough for her to perform it, or maybe she was in a hurry. But waking up this morning, I know for a fact she doesnt know how to perform dermaflash SAFELY being that I have long and deep scratches on my nose, whereas Ive never had cuts from other estheticians who performed the same treatment with astonishing results. With that, and the lack of food and drinks Im used to indulging myself with, I can only give 3 stars. One star for our awesome massage therapist, another for the discount applied for the lack of pedicurist and the third for the clean and welcoming environment.

Beautiful new Spa. Relaxation rooms are very nice. Loved my massage and facial. Looking forward to another visit.

Beautiful clean space. Easy to access from parking garage. Attentive staff. Great experience.

The most amazing time. Always relaxing, welcoming, and beyond professional. I’ve been a few times and will be back