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Plains Tire
402 E 2nd St, Casper, WY 82601, United States
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Plains Tire

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Ka
Review №1

They were able to get me in quickly and my oil change took less than an hour! This is the only place Ive ever gotten my oil changed that didnt wash my windshield though, which is why I gave the 4 stars. I have been other places in Casper that vacuum and wash the windshield for no additional charge. Just a suggestion for better customer service. Otherwise a very decent experience!

Ja
Review №2

This is by the my favorite place to go for a tire! The staff are very nice and the manager really knows how to get a job well done! I will for sure come back!

Du
Review №3

Called ahead for an appointment, they were ready for me and got me in and out in the time frame they stated. Great staff, explained what was going to do, cost and did exactly what they said. Very pleased.

Jo
Review №4

Plains Tire is an amazing place to but tires in Casper. The service was second to none. Every one I encountered was respectful, and professional. Top not employees for sure. I also appreciate the candor of the salesman that helped me. I told him what I needed and he was on it. He was also able get me a mail in rebate saving me a few extra samolians. Good on you guys!

i
Review №5

Had battery/alternator trouble on a trip from Wisconsin to Utah/Idaho. As I pulled into their lot my battery completely gave out. Ryan, the Assistant Manager was able to get us on the list and in the shop within the hour and ended up having ther problem solved within about 30 minutes after that!! Huge thanks to Ryan and his Team!

Sh
Review №6

Excellent and great service. The staff is wonderful and very nice

Va
Review №7

Another plains tire shop out of town messed up an alignment for my mother and these guys fixed it no questions asked for free when she was visiting. They also patched a tire for me a couple years ago for free. They said the hole was in an odd spot and they werent sure it would hold so they didnt want to charge me for it. I used that tire for another 10k miles. Great guys there.

Ta
Review №8

These guys are great! They provide quality and timely service for a good price. Ryan, the fellow that’s helped me put tires on both mine and my fiancé’s vehicle, worked with me to select the best tires and perform a few repairs whenever I had tire trouble. I would recommend plains for anyone needing tires in Casper.

Ma
Review №9

They were very good. We were traveling when our car broke down and they were able to fix it quickly . The manager was great.

Ar
Review №10

Todd, the manager, and the mechanics are just awesome! The water pump in my jeep recently went out and started leaking. I have always taken my jeep to the dealership for ALL of my scheduled maintenance. Yet despite all the dealership multipoint inspections, the missed the fact the radiator coolant needed the be flushed and replaced. It was about 20,000 miles overdue!!It was going to be 2 weeks before the dealer could schedule a service and another place was going to be 10 days !!! I called Todd at Plains Tire and he got my jeep in the next day. They did a diagnostic (which I believe was included at no extra charge), found the problem with the water pump, did the part replacement and flushed out the system. I had my jeep back within 5 to 6 hours.Plains Tire is very fairly priced with good mechanics and helpful front office staff. This whole experience taught me to take my jeep there for all my jeep serving from now on.

Ke
Review №11

Plains Tire was amazing today! Ryan, who helped facilitate my tire purchase and installation was absolutely fantastic! I was able to get same-day service at a lower price than a competitor. From his great smile to his excellent service and promises kept! I highly recommend them! I had a great experience today! Thank you all so much!

Ma
Review №12

Very friendly fast service great evetytime

Te
Review №13

Great customer service. Went the extra mile by actually removing my tire from the rim to investigate why it was losing air after their dunk test failed to yield bubbling.

Ka
Review №14

Amazing customer service Ryan got me several estimates on tires got them ordered on my truck and I was ready to go by the next day! Would highly recommend them! Great atmosphere professional friendly and will definetly use them again!!

Al
Review №15

I was expecting a heavier bill than what I received. I initially came in late one day, but agreed to drop-off on Saturday. They called me when it was ready, which was much quicker than Id expect, as well. Once I was off work, I picked it up. Thanks for such a simple process! Great pricing, also-- was easily expecting another $50-$100.

As
Review №16

Ryan and Todd are great! My family and I get all of our car needs done here and we’ve never had a bad experience! Would totally recommend! ⭐️⭐️⭐️⭐️⭐️

Au
Review №17

The people here are very respectful, and they do not lie. I brought my 1965 Mustang to have its suspension completely redone, and they quoted me an impressive low cost, and did not disappoint. The final cost was even lower, and they called me frequently to keep me updated. If you are looking for a reliable place for any suspensions, or tire related issues with your car, Plains Tire on 2nd street in Casper is the way to go!

JP
Review №18

Great Techs in here, really do some great work. Mgr Todd was on point! Thanks!

Da
Review №19

Excellent place to get tires services excellent, people are friendly you couldnt ask for bunch of people.....

Ke
Review №20

They have monster energy drinks there, thats why I went

Am
Review №21

Very friendly, great service

Ka
Review №22

Amazing service Todd and Ryan are amazing to work with they have always been so great to me highly recommend

Et
Review №23

Great service and great pricing and always get my vehicles in and worked on in a timely manner

Be
Review №24

Stopped in on my way through town because I thought my truck blew a power steering line. Austin and Ryan got it all cleaned up to find that it had overheated and came out the cap. They refilled it and didnt charge me a dime. Great folks here. Definitely recommend.

Ch
Review №25

Front desk was professional and spoke confidently about what was asked. It was a bit of a wait, 45min. Coffee was offered. Well worth it. All in all a good experience, as first time from a different state.

ju
Review №26

Get group of people to work with. Helped us pick a new set of tires and had them on fast! Great customer service. Prices are competitive and great warranties. They even threw on new wiper blades! Thanks again guys!

te
Review №27

They checked my tires and found a slow leek but decided not have it repaired at that time. Their was no charge for their service. They were very helpful with recommendations.

Ch
Review №28

Fast and affordable

Wr
Review №29

They fixed my flat for free! I go here for my oil changes etc also. Super friendly staff and Exceptional work!! Definitely recommend this place. Todd Champagne is as good as they come, goes above and beyond for his customers, and the people working in the shop are just as great. They always do an exceptional job in a time fashion. The only place I will go for everything they offer. Keep up the great work guys!

Re
Review №30

Great place! Helpful awesome staff! Thanx guys 🌹

Ro
Review №31

They fit us in for a tire change in a very short time. Everyone was really nice and the price was great!!

Gr
Review №32

I went there for a tire rotation and an oil change, I also asked them to check the brakes a vibration, and a leak in the tires. I was impressed by the price I paid ($58 for everything). They told me in detail how long the brakes had left, what they thought the vibration was from, and said they didnt notice any leaks in the tires. When I checked the tires a week later though, the same two ones were low again. Although I was pleased by the price and the customer service, because of the issue with the tires Ill probably go somewhere else next time I need my car serviced.

Wa
Review №33

Friendly staff and great service.

De
Review №34

The staff of this store is super good and the boss is good.

Ri
Review №35

Friendly and professional. The big bonus was, them having the tires I wanted.

ty
Review №36

Had a great experience here. Todd is friendly and kind. Staff is wonderful. Would highly recommended all student to go and get there vehicle worked on here. They are quick and timely and do things the right way. They also tell you what needs to be done. Best place in town.

Au
Review №37

I was traveling with my family through Casper and had a low tire that I needed looked at, as we were driving on our spare. The great people at this shop not only were able to take the tire in right away, but they were able to fix the tricky leak and asked for nothing more than a handshake. Thank you so much to all the great staff at this shop. I cant tell you how much I appreciate what you did!

De
Review №38

If you need a tire place that wont let you down this is the store they are always there for me very polite, and thorough with there work. The always go out of their way to help and explain anything i ask for. This tire store is the only one you will need!!!!!thanks guys you are the best!

GO
Review №39

Lazy mechanics that give me a $1500 quote in parts that need to be replaced just to do an alignment. It was all so they didnt have to work that day.. so I took my truck to Kellys, got an honest quote and for 35$ I had an alignment done. Kellys is a much better place than Plains tire! Theyve lost so much business by the quote they gave me! Ill make sure everyone knows that company is a overpriced joke!

An
Review №40

Wow.... Dropped in. 4 tires later.. In and out. wambo. Happy and great people. Service was awesome.

Bl
Review №41

Best costumer service I’ve seen so far in town. Helpful and understanding. They gave me a realignment for free because something went wrong when we paid for it. Absolutely amazing at what they do

Ch
Review №42

These guys are great. I Had flat on my trailer, coming from Texas to Wyoming where I knew no one. 8 degree with windy 0 degree wind-chill. So Changing trailer tire without proper tools would be tough and a good ticket to ER.. Drive by their shop,m Colton and team made rime feel rght at home, took care of me, good and fairly prized. Id recommend them any day

Al
Review №43

Best customer service Ive received at an auto shop! I was greeted warmly as soon as I walked in the door and in 10 minutes flat Todd gave me pricing for my tire and oil change and my keys were with him. Upon picking up my truck I was informed by Joe, the assistant manager that I had a water pump leak, he took pictures and was kind enough to give me a price estimate on how much it would be and suggested ways to tend to it until I get it fixed. They were both so helpful and Im grateful for the stress free experience. I stopped in on a whim and I will most definitely be back!

As
Review №44

Came in off the street with a flat that needed repaired. I was welcomed when I came through the door and they got my car in very quickly. I ended up needing 2 new tires. The very friendly sales associate went over a few options with me but didnt pressure me to buy the most expensive tires. I was very happy with the service.

Be
Review №45

Amazing customer service! Todd was polite, friendly, professional, and did everything he could to help us out. Exceptional work at a great price. Highly recommend!

Br
Review №46

Ryan did a great job and had some of the best tire shop customer service Ive ever seen

Ma
Review №47

Great deals with helpfull and knowledgeable staff and they were very friendly. Went to get new tires and they made it really easy.

Cl
Review №48

These guys are awesome! They helped my fiance out with a new tire on his truck when we are in a tight spot. Theyre friendly and very customer oriented! They definitely earned loyal repeat customers. We will be back!

Sh
Review №49

Wow, Plains Tire should write a book on stellar customer service. I was driving through town when my car indicated issues with my tires. Todd, Joe, Jeremy and the team were so thorough, helpful, and knowledgeable. I was back on the road before I knew it and confidently continued my trip.Plus, I accidentally left a personal item in their waiting room and they kept it secure until it could be delivered. This is an additional reason I now trust these professionals. Thank you Plains Tire!!!!

Bu
Review №50

Upon arrival I found a helpful staff. Everyone was respectful and very helpful. I came in for tires and was very impressed with the management and mechanics. I will definitely bring all my car cares here for services they provide.

Ja
Review №51

Some things take time... with limited employees available to work in the shop these guys still turn out vehicles with a great turnaround time! Tires, alignments, balances and rotations- this is the only place I go for this kind of work! Several personal vehicles and company vehicles as well, the great staff and quality work will keep me returning. Thanks, folks!

Ro
Review №52

All ways get sweet deals here dont go anywhere till you go here. They will beat any deal in town. Fast and Friendly

Br
Review №53

These guys were great! I was on my way to a golf tournament and blew out my tires. I pulled in and they were happy to help. I even had to have additional parts ordered and they threw in the labor for free. Great place to come and do business with.

Ke
Review №54

Last night I noticed that I had a low tire when pulling out of a local hotel. Looking for a tire shop I noticed Plains Tire by the mall. It was a little after 6:00pm but two bay doors were still open. I hurried to get to the door where I was welcomed by the staff who was concerned about what type of service I needed. The manager stated that even though they are closed he would see to it that I was taken care of. 15 minutes and a NEW tire later I was back on the road. I am from a different state, but if I need tire needs or can recommend a tire shop with excellent customer care, Plains Tire is the place. Thanks for your help! Much appreciated.

Ch
Review №55

The employees here are friendly and knowledgeable about what they sell and the services that they offer.

Fl
Review №56

Amazing team I was about to embark on a 26 hour trip, and Todd Champagne went above and beyond his responsibilities. He not only gave me the best price in town he did it in a timely fashion. Thank you very much god bless

Ka
Review №57

Love the staff and their work is impeccable. They have saved my bunches and always done splendid professional work. Thanks guys you rock

Sh
Review №58

Love Plains Tire! They ALWAYS give me the best service. Todd is amazing and super helpful. I would recommend this business to everyone!

Ev
Review №59

Very fairly priced, competent, knowledgeable staff. Nice people. Highly recommended!

Sh
Review №60

Wouldve been 5 stars because they were the only place in town that had tores in stock for my car so thats the plus but.... common decency says if your tools ruin lug nuts to replace them or at least tell the customer not just let them leave, here it is now getting other work done when not just one but 5 lug nuts have been damaged to the point of having to use insane measures to get them off. Thank goodness lug nuts are cheap to replace and dont have to be special ordered.

Be
Review №61

Ill never go anywhere else in Casper, as long as I can. Todd and staff super honest and easy they are to work with. Theyve warrantied a tire for me no questions asked. Heres my most recent experience: I needed a ball joint replaced. They quoted me a price that was reasonable, and then found out it was going to be cheaper than the original quote. They could have easily charged me the original price and made a little bit more, but instead they passed the savings on to me. I greatly appreciate this place.

An
Review №62

I got a flat as I was traveling through and was referred to Plains Tire by a local that had helped me the night before. I went in the next morning to get it fixed. The wait was minimal and Roy and the other guys were AMAZING! They couldnt fix my tire but I got two used tires at a great deal! They made me feel better about my situation and was able to continue on my way very fast. I will recommend Plains Tire to anyone that is in need of a good tire store.

sc
Review №63

Fast, friendly service. Did exactly as i asked and even called to make sure it was right before they started! No pushy salesman to talk you into paying extra. Overall great experience, would recommend to friends.

Ni
Review №64

Wasnt a long wait. The crew did a great job and the customer service was fantastic!! Lowest pricing for the best quality.Defiantly the place to go if you want great customer service and to get new tires!

Co
Review №65

Moms car had a flat tire and could not get spare tire winch to drop. Plains sent a technician out with me to get the tire out and help me get the car to the shop. Once we got there they were extremely nice and got me a good deal on some new tires.

Na
Review №66

Todd the manager went above and beyond to accommodate our needs with a friendly attitude and prompt service. Definitely recommend this shop!

Me
Review №67

We were just passing through and needed service when we found this place. They were very nice and promptly attended to our needs. We definitely recommend this place.

Gr
Review №68

The new team that is running the downtown store has turned it around and made it a major contender in the tire business! These folks are all about the customer and making things right. They took excellent care of me and made me a long time customer . If your looking for a place to purchase tires then I highly recommend talking with these guys and let them work there magic!Greg Rumsey

Jo
Review №69

In and out quick, great price!!!

Fr
Review №70

I had bald tires on the front of my ‘14 Ford Fusion. Not only did plains offer me the best pricing, they were able to fit me in within an hour of my calling. I would highly recommend them.

Ma
Review №71

Pleasant folks. Got a couple flat tires fixed at a lovely price.

jo
Review №72

Came in for tire rotation and oil change. the service was really fast and friendly.they went over my inspection with me and explained everything to me. i was very impressed with the service and will come back again.

Te
Review №73

We needed new tires and Jeremy was very friendly and fast with our car. Thanks Jeremy for the speedy service since we did have our 2 year old with us who wasnt being very patient.

St
Review №74

We have been coming to Plains Tire on E 2nd Street for many years now. We always get fantastic customer service and the work that they do is unbeatable!! If your going anywhere other than Plains Tire on E 2nd Street for oil changes, tires or engine service, you should definitely give Plains a shot at changing your mind!!

Ca
Review №75

Great place to go for tires

Do
Review №76

Down in Casper shopping for the day. VW tire went flat. Stopped in for great service, tire fixed and back on the road! Thanks guys!!

Em
Review №77

These guys were great :) in and out quickly for my Uber inspection. And way better priced then surrounding places. Would recommend

Mi
Review №78

They did a great job!! I stopped by on a Friday night and they changed my oil and rotated my tires in less than a hour! They are also the cheapest for a synthetic oil change that I was able to find in Casper Wyoming!

Ti
Review №79

Never disappointed when I go or leave there...very honest and professional

ma
Review №80

This is downtown plains tire, I rate it a 4 to 4.5 because they try to have prompt service, and they are honest in what they find about your vehicle! Also, they have never been pushy about trying to sell you something you dont need!

Ry
Review №81

Everyone is very helpful. Todd and joe are great management and very energetic. Love the crew and service. Great prices.

Br
Review №82

When I got my tires in December these guys were absolutely amazing. The customer service, the efficiency when I took both my van and truck in was just outstanding. I asked for them to do a full inspection on my van cause something just wasnt right. They told me the only thing wrong was my shocks and struts. Well early January I took it back saying it was worse then ever and my husband thought it was a wheel barring. So I took it back for an inspection and quote. They told me for the wheel barring it was a little over 450. Ok no problem but they also said my inner and outer tie rod ends were bad. For everything they quoted me at $1000 and a no part cost or Labour cost but a total of $255 for shocks and suspension? So I called Daves and they told me to bring it in so they could look. Well my wheel barring was bad but my inner and outer tie rod ends were FINE! They even showed me that they were fine. But I had a misfire. So I took it to Honda for a tie breaker. They said the same exact thing as Daves did. As much as I loved the customer service with plains I dont think I will ever go back since they were up selling my tie rod ends, no parts or labor cost for shocks and struts but a total cost of $255 and they didnt catch my misfire. So for tires and alignments I would give 5 stars but dont expect much more out of them. Got my car fixed at Daves for the same price that plains quoted me at and EVERYTHING got fixed.

Ro
Review №83

Todd Champagne is the best tires salesman in Casper. Came in was very polite. Had the best deal on tires in Casper

Mi
Review №84

Had my vehicle in back in February. The lube tech Agapito did an awesome job at keeping us updated and explaining thoroughly what was being done and making suggestions that in the long run were great decisions. He put extra effort into customer service! It was a very long wait, and Im super thankful that he kept us updated through every step of the way!

Lo
Review №85

Went in for leak, got talked into new tires. $800 later I left the shop and my tire was still leaking. Returned right away and guy at front desk was nice but young inexperienced guys in the shop are the ones working on your tires so beware. They had the time to mess with my satellite radio station but failed to address the leaking tire. I will not return.

Tr
Review №86

Helped me get snow tires for my car at a great price and speedy time.

Ju
Review №87

Plains Tire provided excellent customer service and I would do business with them again in the near future. Thanks for all your help.

Br
Review №88

Both Roy and Todd were very polite and great help. I will recommend Plains tire on East 2nd st Casper. WY to others.Thank you to both of you for being of great help.

Tr
Review №89

These guys are amazing and the best vehicle services ive ever experienced. Also best customer services Ive had the pleasure working with!!!

Pa
Review №90

Went to casper downtown with a flat tire. Todd staff was friendly and fast. Got back on the road in a timely fashion

Ma
Review №91

Great place to get your car fixed and great price

Je
Review №92

Very good place to get tires and staff were awesome

Ke
Review №93

Awesome place. Nice people. Fixed flat for free!

Ja
Review №94

These guys put a lift on my truck, and it looks awesome! great bunch of guys!

Ru
Review №95

Walked into the store to get a flat fixed. Waited 10 minutes without anyone in the front counter. How do you run a business without a counter person.

Ma
Review №96

They did an excellent job!

Mc
Review №97

OVERWHELMINGLY COURTEOUS SERVICES FROM MANAGER TODD CHAMPAGNE!!!! AND CREW

Er
Review №98

Great people. Fair prices.

No
Review №99

Plains Tries on 402 E 2nd street Casper Wyo has been more than helpful to me and my family with great customer service, my family and i will surely Come back time and time again . highly suggest any one with tire problems to come to this location

sh
Review №100

These guys always make me feel welcome, will always come back

Information
19 Photos
100 Comments
4.6 Rating
  • Address:402 E 2nd St, Casper, WY 82601, United States
  • Site:https://plainstire.com/
  • Phone:+1 307-235-5701
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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