Unfortunately this was not a salon that should be rated 4.5 stars (which is what it was when I went.)My sister and I visited here on a Sunday right when they opened. We walked in to it being super busy, so we figured they wouldn’t have time available, but they sat us (and gave us zero time frame.) Fast forward 30+ minutes and cold pedicure water, we finally had people came over and they rushed through everything. I’ve never had a pedicure that fast! My sister’s nails weren’t even fully painted, they charged her extra because she asked for a matte top coat (but they didn’t tell her it was extra) and my toe smudged before we even left. When they finished with our nails, both techs just got up and walked to another person. Didn’t give us any info on how long to sit there, no fan or anything to dry, etc. After 10 minutes we finally got up to pay and my toes smudged. I had no interest in waiting for someone to fix it (nor did I think I could get anyone’s attention in order to do so.)And finally, please clean up a bit. The pictures online make it look beautiful, but there was so much dust on the lights they looked gray. The floors were dirty, the nail polish wall was super disorganized and dirty and the chairs were old and ripped (my sisters didn’t even work.)Definitely not what I was expecting for a nail salon rated 4.5. 🤷🏼‍♀️ If you’re too busy, please stop saying yes to every walk-in. We happily would’ve come back another time if we couldve had a better experience.

After months of searching I finally found the place I was meant to get my nails done. If youve never been to URBANCHIC nail bar in Cary, NC, youve never really got your nails done. Twee is a 31 year old Owner and Nail Tech specializing in handcrafted designs as she creates a unique experience for each customer. When I arrived the parking lot was full, and so was the salon. So please wear your face mask. While I was there, they were extremely busy, but did not hesitate to meet and greet every customers needs at the door. Be prepared to spend a few hours with the family of URBANCHIC, as you enjoy wine, great conversation, and a tailored experience according to your preferences. The salon is huge with a number of Mani and Pedi stations. There was nothing I would change to improve on my experience. I honestly would just like to thank the owner Twee for providing such an exceptional experience.

My arm is in a sling from shoulder surgery. They took wonderful care of me to accommodate my limitations. Ava did a fantastic job on the dip nails. She was professional and really nice.

A good place and atmosphere! Highly unorganized and lack structure. I believe once they get a system it will be better and everything won’t be so rushed. Clean and nice environment but I prefer quality over speed

I’ve been getting my nails done here since they opened and they’re great. Very clean and usually they do a good job. If you get the right nail tech, your nails will look amazing. There are a few people who don’t do as great of a job, but it’s just trial and error.

I had my Gel X nails done first by Bronson and filled in by Ava - both techs were wonderful; easy to talk to, kind, and excellent at their job! Left super happy both times and will definitely be back, even though it’s 30 minutes from my house. There are closer nail salons but this one is my favorite.The only suggestion I have is that many photos on their Instagram are not theirs- they do NOT claim that they are and are clearly there as inspiration, but i would love to see them tagging/clearly stating the original artist. Again, I don’t think they’re in any way trying to pass them off as their own designs, their own nails are tagged at their location, but some people may misunderstand and I think original artists may be less than enthused to see their work uncredited on a business page. Just a suggestion to avoid potential issues in the future!Overall, I would highly recommend both Bronson and Ava and the salon as a whole! I have social anxiety, which is often intensified in some salons, but I feel very comfortable and welcomed here!

Great place to have a relaxing manicure and pedicure! Youll have a spa experience. Everyone on the staff is wonderful!

I hate change, especially when I’m already comfortable, but I can’t always wait to come to SC to get my nails done.I found myself a new nail salon that has amazing reviews, beyond acceptable service and techs (Erika was the sweetest and her craft is top tier), and offers complimentary wine. The best part is that the nail salon is 5 minutes away from apartment.My nails, I give you.. Springtime 🌸

Got my nails done here a little over a week ago and they did a great job, but these nails didn’t last. My nails are already starting to break and I’m not hard on my nails at all. A little disappointed that my nails are already breaking after a week.

We arrived before our appointment so that we wouldn’t have to wait extremely long. Our appointment was at 12:45 and we arrived at 12:30. We ended up leaving (without being helped) at 1:15. Very very disappointed. I would not recommend coming here. Try to find any other place. Another costumer came in that I think was a friend of the boss in there, and got her pedicure before they even started our manicures. Would absolutely not recommend coming here.

Many options to choose for nails. colors and art

The entire staff is so lovely Everytime I go in. I have done regular gel nails, gel x extensions, acrylics and pedicures here and the quality of the products rhey use make the wait time worth it. If you don’t want to wait book an appointment. For a salon that offers such a wide range of services & unique services such as gel x expect them to be busy. This salon also has a wide range of nail designs and stickers that keep up with trends. Peter & Ava are awesome. My boyfriend gets pedicures here as well and they always make sure he is taken care of. Awesome service and friendly faces ❤️

The Spa is great not going to lie! But I called for 2 pedicures to see if an appointment was needed they told me you can walk I have been sitting here for 1 hr disappointed! I arrived at 4:20 and they started on my feet until at 5:30 !

Great job ob my nails.Terrible lack luster pedicure

I came here from Charlotte at a referral for my wedding nails. The stars are for the pedicure because that was amazing. The lack of stars is because I made an appointment 2 weeks prior and still waited 2 hrs to get my nails done! I watched the owner tell people to come back that also had appointments when she knew that they wouldn’t be seen—at least not by her. My appointment was for 2:30pm. I arrived 15 mins early and didn’t sit in the chair until 4. She got started on my nails 30 mins later trying to tend to ppl throughout the salon. I left at 6pm with a 2 he drive ahead of me and basic nails for my wedding🙄Also, I had a vision for my nails that she completely ignored—or maybe she couldn’t hear because she was trying to squeeze people in here and there.It was horrible. And to top it off, my nails looked so basic and was nothing I asked for. I frequent this area and tell people do not believe the hype.

I love it here!!! It’s my first time here right when I walked in I loved how everything is set up and the decor is also so pretty! Kelly did my full set & she went above and beyond, if it’s you’re first time here you won’t regret or you’re debating on coming I recommend you to come to UrbanChic :)

I will definitely be going back. A friend from work told me about this place, so I went after work and I was very pleased! Clean, well managed, polite and friendly staff. One of the best pedicures I’ve ever had. I’m soo obsessed with my nails!! Would most definitely recommend!

Very disappointed with the manicure and pedicure that I got yesterday. The lady was in a rush to finish up and literally did each step for 30 seconds. Maybe other employees are good but my experience overall was not great. Not impressed.

Normally when I get a gel manicure I spend about 30-45 mins and although they were able to see me as soon as I get in it took 2 hours to get this complete.. overall good service

Great Service, Friendly staff! Reasonably priced! Absolutely beautiful atmosphere! This is my new nail salon!! This is the FIRST TIME EVER, Ive been absolutely happy with my nails!! 😍😍😍

First time and we were blown away! We were in a rush and they still provided top notch service. Manicure and pedicure was super relaxing. Clean, super friendly staff,and excellent complimentary wine lol. We will be back!

I’m very disappointed with my experience at Urban Chic. Unfortunately, making appointments does not matter to this business. My first appointment, I did not get my pedicure because of the long wait. My second appointment, I was at the salon for four hours for a manicure and pedicure which is unacceptable. Once the technicians came to me (after a very long wait), they rushed which resulted in poor quality. They also trimmed my nails on the previous customers dirty towel with nail shavings/pieces (very gross).

Dee is amazing!! He ensures you get the best care possible! I am done searching for a place to get pampered. UrbanChic Nailbar is the place for me! I give it five stars!

This place is amazing. I can get in at any time and they really go above and beyond for your needs. The place is beautiful and clean, they have drinks for you, the services they are offering are fantastic. I highly recommend the seasonal pedicure and the liquid gel nails. They are wonderful at designs also. I have been going there about a year and wouldnt go anywhere else!

I really don’t get why this salon has such a high rating, totally disappointed. I got a pedicure and manicure there. The pedicure was OK, but the manicure was horrible. They didn’t cut my cuticles, they just ripped them off with blunt tweezers. I think she was in a rush and didn’t try to maintain any quality. Plus the salon itself was dirty. I will not come back.

Its okay, I have had several manicures from here (regular not gel) and its just okay. I like the color options and staff, but the manicure only lasts a couple days before chipping even doing everything to protect the manicure. Have tried to go in and have them fix it and its usually been an excuse as to why its chipped. I have had manicures from other places that have never done that so soon so I see it as a cop out. I will not go back since I basically wasted money on a manicure (just 4 days ago) that I need to get re-done and I left a generous tip since I realize its difficult to deal during this covid stuff but never again!

This place is amazing. I had twee before. She was super sweet and so good to me. I was able to walk in and they fit me in their schedule. Great people and great service

Went and got my nails done here today, the employees are friendly, and welcoming. My nails turned out great, and when I accidentally messed up one of my toe nails, they fixed it for me without a fuss. Thank you so much for the great day!

Twee does an amazing job, shes fast and so nice!

Beautiful nail salon!!

I love this place and will only go to them for pedicures. I made an appointment and still had to wait 40 minutes. No one gave me an update, I just sat and the water was cold. I decided to leave because I have never in my life waited 40 minutes for a pedicure. I will take my business elsewhere

I went for a pedicure and made an appointment 2 weeks out to get my nails done with a specific nail tech, when i come to my nail appointment i waited an hour just for her to tell me she was booked and couldn’t do my nails. i ended up leaving with no services done, highly unprofessional if you ask me.

This was my first time here and Twee did a great job! Will be going back again.

I love this nail shop!! Twee and all the staff are friendly and do great work. It’s such a relaxing environment and I always leave feeling fabulous!! The location is in a really nice area and is easy to find. 10/10 would recommend 💅🏾

Twee has been my nail tech for the last 2 times I have been. And she has served each time🤩. I will for sure go back to her and I recommend her to anyone.

Every time I go the owner (Twee) charges me a different price and I get the exact same thing every time! I HIGHLY recommend Bronson for manicure / full sets.

This is an amazing place. The service is amazing and worth the wait time.

I absolutely loved this place! Great quality work, reasonably priced and great atmosphere. I loved how much attention to detail they put in their work, you can tell they are true professionals who are very skilled at what they do. They were very honest about their prices and were interested in doing what is best for you as the customer and not just selling services. They took their time and made me feel relaxed and comfortable. The atmosphere was very relaxing, both customer and staff all seemed in a good mood. Will definitely be coming back!

The best nail salon ever .... I’ve been to many many salons and the nail techs here and the atmosphere is just unmatched. Twee is incredible can literally do almost any design you want and is always bending over backwards to make sure her customers are taken care of. You need to try this place out trust me you won’t regret it !!

I’ve been coming here for almost two years now. They are the best . Relaxing, friendly and professional. Kelly and Twee are the best for manicure.Oh btw best foot massage in the area !!!

Oh my gosh, I FINALLY found an awesome nail salon that does good work!!! Can’t say enough good things about this place- Brondon did an amazing job on my nails- will definitely be back!

Love this place. Im new to Cary and they treated me as if I was back home in Brooklyn NY! Id visit more often for a wonderful service.

I got my nails done with Twe and she was amazing. My friend and I went in today, I showed her what I wanted and she delivered perfectly. My nails are very well done, with the correct shape and length. Absolutely no complaints.

Had a great experience with my family here. Service was spot on and my pedicure treatment was the best!

Today was my first time at UrbanChic Nailbar and I absolutely loved it!! Twee was so inviting and made me feel super comfortable! She offered me something to drink and made sure that everyone was well taken care of! My nails looked great! I can not wait to go back :)!

Very accommodating and efficient. Got a gel pedi thats still holding up 3 weeks later!

The place is clean, big, chic with courteous people but some people dont speak English, makes it a bit difficult to ask them questions on a busy evening. Other than that it is a good place.

Today is my first time at Urban Chic the guy did my pedicure was amazing and Twee did my nails she did great job! Everyone was nice and the place is very welcoming! Will definitely go back. Thank you 😊

Dee started doing my nails a couple months ago and I must say he’s the best nail tech I’ve ever experienced, overall everyone here is very nice and professional!

They do a really good job but I’ve been in there before for 4 hours getting a set of acrylics.

Twee is the 💣💣 gray work on my set. I will be back

Kelly is awesome. She is so detail oriented and does an excellent job no matter the shape or color I ask for. Best place I’ve gotten my nails done in the Triangle.

Updated so this will kinda be all over the place. However the message is still valid!!The first review I did was my first initial visit. I got a full set coffin shape (long) I was there for about 2 1/2 hours before I had to leave unfinished (no file top coat)to go to work on time I paid & said I would return. Later that day a few nails split right where the replacement nail was . Replaying in my mind I thought the nail placement was on the tip.barely. No issue I would get it fixed .Boom forward next day I went back & they finished. The set was beautiful they also fixed the split nails with glue I hate because it never last! Nails lasted 4-5 days before enough broke to replace them all !over all I paid $65I decided to go bk and try again this time something simple but modern I got a median set with two clear nails some foil on each hand the process was completed in one sitting & was cute when I got to pay nails where more $80 and I had a full set medium length . I told them I left a review to which they would offer a discount. I paid $75 for shorter set!I was offered a coupon discount next visitMy overall opinion, the prices aren’t consistent for the work offered per set, longer cheap shorter more? The acrylic they use is not good quality, both sets broke in under a week. Time consuming.they are good at shape it does take a long time tho. I also sent my friend in who got her nails done and the next day two of her nails broke.

This service and atmosphere of this nail bar is exceptional. The staff is friendly, professional, and the nail quality is fantastic. Thank you Twee for doing a beautiful job on my custom designed nails!! Will be back. And went back back back again to see Miss Jenny I have never been so impressed and happy with my nails!!! Once again this nail bar beats the rest of them!! Thank you!!!

Seasonal pedicure with gel polish and ombre dip gel done by Dee !

I love this place so much, has the best mimosas with every service and I always feel great leaving ! 10/10 definitely would recommend !

Very professional and friendly staff. The salon is very clean and the free drinks are a nice touch. These folks do amazing work, my mom and I will DEFINITELY be back.

I went to urban chic nail bar in cary for the first time, and it is now my new favorite nail salon, which says a lot as there are so many options within this area! I got the organic pedicure, which was not only so luxurious but also smelled amazing due to the fact I was able to choose between lavander or tea scent. The staff was very friendly and the salon was extremely clean (plus, so so chic!) Will be going back for a manicure this week!

Tea Mitchell was amazing! Alyssa was so helpful checking us out and managing all the clients!

My favorite place to get my nails done! Twee does a fabulous job on designs and I always always get tons of compliments! Reasonable prices too! Highly recommend!!

Great nail salon. Needed to get in quickly for the five of us. The owner accommodated us with ease, friendliness, and wine !

Peter gives the best mani/pedis EVER!!!!! He takes his time and is so thorough. I drive 45 minutes to get there.

Best pedi I have in years!

Dee was the best nail tech I’ve ever experienced, definitely coming back to this salon!!

Just had my first pedicure at Urban Chic today. I was greeted and shown to a chair right away without waiting. Clean, modern decor. My nail technician, Henry, was friendly and skilled. I thoroughly enjoyed the foot massage! I also enjoyed the complimentary wine. They did a great job and I will definitely plan to return!

By far the best pedicure I have ever had!! I got the Modern Chic pedicure, which lasted about 50-55 minutes in total. It was so relaxing! Great massage. The technicians are so meticulous and take a lot of pride in their work. Peter was amazing and did a perfect job with the nail polish. It looks beautiful! They have a ton of options for nail polish and colors. I will definitely be coming back and I am recommending this place to all my friends!

Since I started going to Urban Chic my experience with Cindy has been wonderfully amazing! She’s attention to detail and takes her time and really good at her nail art techniques. I’d definitely recommend her to anyone who is looking for something uplifting fun and stunning. I will definitely keep seeing her! Thanks Cindy!

I can’t believe I didn’t find this place earlier!! Great job. I highly recommend Twee:)

I was impressed by the contemporary feel and the modern aesthetic at urban chic. the place was clean, and Kelly was professional. Kelly listens, and has great attention to detail, and does quality work. it was my first pedicure. she did a great job and my feet feel great! 100% recommend urbanchic to anyone in the area that is looking for a new salon.

Amazing service. Everyone is always welcoming and attentive.

Twee is the best, atmosphere and service is overall the best experience Ive seen since moving to NC.

Amazing and clean salon! Everyone is so kind and accommodating. They do a fantastic job! I have found my “place” and I recommend to everyone in the Triangle area!

Service was excellent! My nail tech was Twee and she was amazing! Nice and friendly and her work was great. Definitely going back.

Not what was posted on their Instagram bag.

Arrived for the first time with my young daughter. The service by the nail techs were good but the young woman greeting customers as they walked in the salon was horrific. I asked about the prices of the services that was provided to me and my daughter because it appeared as though I was overcharged. My young daughter was charged for adult services not a basic kids pedicure. At this point, I already paid and my daughter received the services. It’s a shame and should be a disgrace to the salon to employee this woman. She lacked the demeanor and professionalism to simply explain the total. Keep in mind you’re not provided with an itemized copy of your receipt. I had to ask her several times to lower her voice even while discussing the situation. How have we come to a point in our society when the customer is treated with public disrespect just for asking a question about a bill. At the end of the day, I learned it was a miscommunication and possibly a language barrier. Again, I still paid for the entire service and left a tip for the techs but I would NEVER come back again!

Alyssa up front was so helpful in making sure I felt welcomed and comfortable with a glass of wine! Peter is so detailed in his work. The massage chairs are wonderful. My nails have never looked so good!

Great open atmosphere. Me and both my teenage girls must go on a regular basis to get our me time in. Even though it’s getting cold you can still come and get some creative nail art by Twee! You won’t regret going.

I recently just got my nails (gel manicure) done on Friday, and by Monday 1 of my nails were chipped and 4 nails nail polish was completely off. Unfortunately I am out of town and am not able to go back in and get them fixed, but you would expect your gel manicure to last longer than 3 days without chipping at all. Super disappointing and probably won’t come back.

The price & time is so worth it. They have amazing service & will give you what you want or even better . I came here as a new customer 2 months ago & this nail salon is my go to ever since . Want amazing designs ? Come here . Also ask for twee she never lets me down .

Very clean & pretty inside. Its a little pricey, but they are efficient & offer complimentary (alcoholic) beverages.

Wonderful experience and all the stuff is very friendly. It was the first time i came here today and i am already looking forward to come back. I enjoyed the manicure at the bar. This is very special to this nail studio. They did such a good job painting my toe nails.

I never go anywhere because they’re just the best ! Staff is just amazing !!

This place was amazing i’m so glad that i came here i got a pedicure and i’m so glad. i recommend 100% they offered drinks and it’s such a reasonable price! definitely go here to get ur nails/toes done! i’m so happy with my result here😁

Twee did a amazing time !! This was my first time & I’ll definitely be back

I came here because I saw how great the reviews were and they did not disappoint. Yessi did my pedicure and she did an amazing job and she is such a sweetheart! Twee did my nails exactly the way I have been wanting them for awhile. There aren’t any nail bars in Cary that specialize in design or a good shape with length so this is it! Twee was so warm and welcoming so I will definitely be back!

I was very happy with my nails and the customer service I received while at UrbanChic. Twee did a great job and was super nice. I will definitely be back and would recommend them to anyone looking for a good nail salon!👍

This place is very nice and clean. Great service! Employees are very nice, professional, and kind. Definitely would recommend!! Great nails by Dee!

Very nice experience staff was very friendly. Nail salon smells amazing and clean. Great experience! Definitely will return for future services.

Urban Chic has a very relaxed and inviting atmosphere. Everyone is very nice and they provide excellent service. I would highly recommend this nail salon.

This nail shop was by far one of the best that I have been to in a while. Friendly staff, soothing music, and they have great nail techs who listen to what you want done. I live in Durham, but will definitely be coming back to Cary to get my nails done. It’s worth the travel!

I have been to UrbanChic several times and each time has been very enjoyable. The staff is very friendly and welcoming. I never had wait very long for my services. They have a large color selection which is great. They always offer me a beverage and make sure I am comfortable. I have had different technicians each time I went and they have all done a great job. UrbanChic is and cute inside. I would recommend this place to any of my friends.

I love this nail salon! It’s super cute and techs are professional and do quality work. Highly recommend!

Stopped in on a whim today with my mom after lunch at la farm! Great choice! Very clean and good service. Loved the wine :)

Amazing staff and quality work! You wont be disappointed. Ive always felt like the thoroughness of the technicians is why my mani and pedi last as long as they do. Tons of colors to choose from and quick or slow service depending on your needs.

I looked up nail salons that had great reviews and a high number of reviews.... this one did! Came yesterday and had Dee give me a fill in and gel polish. Excellent customer service... clean... relaxing... nice tunes to relax to. Prices good and they serve drinks ☺️Seats are comfy!!Dee did an excellent job.Came BACK today to have a pedicure... nothing short of the excellent customer service as received on yesterday.Dee didn’t do my pedi but the lady (Tina) that did... excellent!!!I’ve already made my appointment to return in 2wks. It’s not easy to find a good nail spa and when I do... I like to share the experience 🙂

Been coming to Urban Chic Nail Bar in Cary since January 2019. Everyone that has done my nails has been so kind and professional! They are simply the best and I recommend to everyone!

It was very clean and the environment was super relaxing. The nail specialist took his time and did a detailed job. Great service. I would recommend it to anyone.

Booked 4 services for a friend and I. Of course services were not together as requested. Asked for dip powder and the dude decides to put 1 layer of dip and 3 layers of gel??? I asked why? He stated bc thats what he wanted to do bc he knows better!!I said wow, thats not right .No apologies eitherI will not return due to not listening and Im paying for services, not to mention I booked and drove 1.5hr away to come here.

I’ve looked for a go-to nail salon in the Raleigh/Cary for a long time and am so glad I found Urban Chic! The atmosphere is wonderful and clean and the staff/management is always so great. Definitely give this place a try!

Twee is amazing, Be is amazing! So is Q! These people do such a great job. I work in a restaurant and my nails last !