I *LOVE* this salon! Dana took care of my gel pedicure and gel manicure. She was very patient with getting the round square filing of my nails. She was very professional and attentive to detail too! My friend had Jim do her gel full set and she is very pleased with the results. The massage chairs are comfortable too. I will absolutely be returning to Rose Nails in the future.
Rose nails has been my favorite nail spa for over 4 years now! The service is great, the quality is even better and the employees make it such a fun time @ my boy jimmy and Thomas!! Definitely recommend this spa for a great experience and great looking nails.
I went in with my daughter and I said I wanted a fill in, pedicure and fullset. After my fill in and some paint was done the dude asked me to ask some lady if she could do my design. She looks at my phone in disgust and proceeds to say something to the guy in their language. Then says to me Im busy now I cant do it. First off all I was here before the lady youre doing currently and whats with the attitude. I will never spend money in that place again. Now Im walking around looking goofy with two blue nails since she choose not to do a design for me. Dont have a business if you pick and choose who you want to work on
I’ve been coming here every since I first moved to the area and they always deliver good service. Tina does excellent work and makes sure you’re satisfied before you leave.
From out of town and desperately needed nails fixed. Hai or Tai. (Not sure of correct name) did the best job I’ve ever had of cleaning up my nails; and shaping them. He had to leave before he was finished so I hope he got his tip.
I been supporting their businesses for a few years now ! They have some talented employees which is why I continued to come . However, Over the years I realized they don’t have the right customer service and also they could use some more employees to be trained in different areas of the services . If you want a regular manicure, and pedicure they got you but If you want a dip, or certain nail art, or even French nails they don’t have many employees that can do this!I started doing more of the dip recently and they started to have me wait longer, tell me to come another day for my services, to switch to general manicure instead . So rude !!!! Why would you try to change a clients services! Makes no sense.The last time I came they requested another employee to come from a different nail salon to come do the work and she did it so fast that on my trip the dip started to come off on the third day !! I decided to give them another chance before I completely parted ways with them and decided to make an appointment for pedicure. I get there and he tells me if I can go to the other salón thats near by or to change my services date for the next day.He tells me that employees got sick last minute. I understand but the minimal thing he could of done was call me and let me know especially with being a long term client.Customer service experience could definitely improve!!!
I had an appointment, which I scheduled weeks in advance. I walk in EARLY for my appointment, and still after 45 min from my appointment time and 1 hour from walking through the door, I’m still not serviced. No problem, I’ll take my $75 somewhere else. Appointments mean nothing here!
They did an amazing job on my nails! I showed them a picture of what I wanted and they did a great job. Dat did an amazing job and made sure I liked everything the whole time! He also paid very close attention to detail and shape which I love. Very happy and well priced! I would definitely recommend Rose Nails!
Fantastic customer service and comfortable quiet environment to get your nails done! This was my third time here and I love my nails! I will definitely be coming back :)I was a walk-in and Lena/Linda came in to do my nails - it was a bit of a wait but worth it!
Friendly and extremely understanding, as well as quick, yet careful and gentle. I came in with two other friends about an hour before closing. We did not have appointments, but they still took us as walk-ins, and we were helped right away! Two of us are autistic and had not been to a nail salon in years, so we were confused about the pricing and the procedure. They kindly explained everything to us and made us feel comfortable. As for the quality of the services we had done, the nail technicians were super attentive to detail and did wonderful, high-quality work!
I came to this place yesterday and I didn’t notice that my nails how horrible they were I paid $45 for this like what in the world!!!!
I went back and forth, should I say anything or should I not. I am a huge small biz supporter and anti-Karen, but honestly, people need to know and this business needs to improve.Rose Nails used to be the go to for me and my friends. The manicures last forever for the price (seriously, do they use cement? It’s magic) but we always knew they were quirky and somewhat unreliable. Well, one of the girls was getting married and we decided to get our manis and pedis at Rose. Knowing how flakey they can be, when I made a reservation for 5 girls I not only left all my information (they usually only ask for a first name...but I left my phone number and email) but I called back to confirm twice. When we arrive the day of, they seem overwhelmed and surprised that we are there and most importantly, unapologetic. We ended up being there for a total of 4 hours. For anyone who has gotten married, you know time is valuable your wedding weekend.Fast forward two years, post Covid. Mind you, they lost five loyal customers my friend’s wedding weekend, but I figured I would give them a second shot. They say on their website they open at 10am and I got there at 9:50. Their sign said open so I go in and am told to pick my color. While I am doing so, two other women walk in saying they have appointments (which, I’m sure they did, but the woman working did not check nor did she seem to know them). She takes them before me, which is again fine because they have appointments. I then sit there for 30 minutes without seeing any other technicians. The guy who typically answers the phone arrives and says “they are coming” but cannot give me an ETA and claims “maybe there is traffic”. On a Sunday at 10:30? After waiting another five minutes, I realize that the other woman still waiting for her reserved pedicure will be taken in front of me and decided to leave.It wasn’t until today’s experience that I decided to write a review. Rose owns another salon, Nail Time, just a few miles away. Sometimes when they are busy they will call technicians over from that salon and visa versa. I was out running errands and decided that since my timing in the area would work out to get in right when they open, I would give their sister company a shot. 10am comes and goes...and before I knew it, it was 10:10 and there were no lights on it technicians inside. I could have waited longer to see if anyone arrived, but knowing how they can be, I left. I am finally and officially done with this business and hope they see this review and take the steps to improve.
Happy with my nails. Thomas at the front was very friendly and chatty. Nails are uneven on both hands but it is a pretty SNS manicure. I was charged an extra $10 for a “manicure” whereas other places there is no extra charge for normal cuticle cutting. Friendly staff and awesome color range. Just wish I knew getting my cuticles clipped was going to be extra beforehand.
Not Sure 🤔 If They Weren’t having a good day or what but my sister and I went in to give them a try. I don’t think they know how to talk to people. The MAN kept telling us to sit down, not giving us time to pick out our colors or anything. They kept Rushing Us To sit down and cutting us off when we tried to ask questions about the services we wanted to get, while giving us the impression that we were bothersome to them. So that’s why I’m giving this establishment one start because we never got a chance to receive services because they weren’t Nice to us at all so we left and spent our MONEY 💴 Else Where @Posh Nails In Cary And We Loved it . Please Do Better In the Area Of Customer Service Rose Nails
Linda is the best she does my acrylic pink and white and its amazing!!
Walked in to the owner telling me to sit in a chair that was in the corner of the salon. I upgraded to deluxe and the service was still rushed. The owner thought I wanted no polish for some reason & then someone told the lady doing my nails that I wanted gel when I never had the chance to say what I wanted so when I did, the owner seemed irritated that I changed my mind. So that was fun while I was trying to relax since Ive had a rough enough week. Then at the end I sat at a tiny fan while holding my hands up for 15 mins to dry my nails instead of sitting at the front nail dryers. Overall, the polish job is pretty bad, I couldve saved money & done them myself and theres transparency when I hold them up but I felt like I couldnt say anything because last time I had a problem with polish there, the manager made me feel bad. The woman doing my nails was very sweet. Manager always makes me feel like Im a burden when I come in so I will not be returning.
They’re so good at what they do! 10/10 would recommend. Dania (or so I think her name is) gave me the prettiest pedicure :) also, the prices are reasonable. $30 for a professional pedicure is not a lot!
Hands down the best pedicure. They were clean, professional, would recommend to anyone!
It was my first time coming here and it was great. I felt very safe getting my nails done during covid, they took my temperature and have glass between myself and the nail tech. My nail person was name Claudia she did a wonderful job and the leg and hand massage was great! Definitely recommend
Iza and Helen are amazing! It’s worth upgrading to add the massage. There is relaxing music and video playing. They even knew what squoval meant! Skilled and polite staff. Will be back!
I had such a wonderful experience at Rose Nails! Long was the gentleman who gave me a pedicure and I would highly recommend requesting him for yours. He was very attentive and kind and was not trying to rush through the pedicure like other places I’ve been to. Also he gave me a wonderful leg and foot massage, which is always what I’m most picky about! I will definitely be coming back to Rose Nails!
Excelent service
I have been “nail salon hopping” for awhile now, but the search is over! The price is better than most places and the quality of great. I always request Long—he strives for excellence and is super friendly. I always get gel manicures and regular pedicures when I go. Give this place a try...you won’t regret it.
Nice clean place
I have been going here for 2 months now and love it! I have been seeing Long for the past 3 fill-ins and love him! He pays so much attention to detail and is so nice! Great service, amazing prices!
I was very pleased and will be returning for future services.
My normal nail salon was closed, so I decided to go to Rose nail for a fill in. Dat did a GREAT job on my nails. I walked in with no wait and he made sure my nails was exactly how I wanted them. He was fast and did a good job. I was very impressed!
Came in about 515 today asked if they had time to do a full set (my daughter) and a fill in (me), was told yes and to have a seat in chairs 1 and 2. The owner, Im assuming, brought me the colors and told me to choose while the young lady started my daughters nails. At about 540 the young lady said they would only be able to do my daughters nails, not mine. Then came over the owner who stated I either dont get them done or I wait for the lady to finish my daughters nail because the person he called to do my nails is not coming. The young lady started saying something in a foreign language which I assume was with all due respect sir I am not staying late. Now, she was polite, reasonable but him not so much. Now my problem with the whole ordeal is I knew what time it was when I walked in so I asked if the had time. Why lie? Why have me pick out colors, etc? A simple we may not be able to or I have to call someone would have worked since Royal nails was willing to stay open late to service both my daughter and me. I did not want Royal to stay late if I could fine someone else so Rose nails screwed me all around. Now I have a chipped nail and no one to fix it since they lied. The 3 stars is simply for ladies good work and kindness
Love this place! Long is the best! He takes his time but the quality is always on point. Good conversation too. Entertaining and relaxing. I have been going to Long for almost eight years now!
Got the Deluxe pedicure ($30) which included extra callous removal. Trish did a great job! I had what I thought were bad callouses, but she wasnt phased. I was in the (glorious) massage chair for over an hour. I wish the foot/leg massage had been firmer, but besides that I was quite pleased.The regular pedicure has light callous removal with a pumice stone. Mine was layer 1 - it involved one of those cheese grater looking things, plus the pumice stone. Next time I may need to investigate layer 2 to see whats involved.Note: photo is basic pricing posted on the wall, though they have a menu for fancier manicures (unsure of price range) and pedicures ($25-$95).
I’ve been coming here every two weeks like clockwork for a few years now. Took me forever to find a good nail salon in the area. I love it there. The entire staff is friendly and always so helpful!
Dana did an excellent job! Its been 9 days and my gel manicure and pedicure still look great that i got for my birthday. Very reasonably priced, friendly, and talented. From what i saw, all the other techs were great as well. Even when i move away Ill keep coming here.
I get my acrylics and pedicures done here all the time. Dat is amazing and does great work. Would highly recommend this salon to anyone.
Always fit me in and do a great job on my gel manis and pedis, have not had an issue yet!
First time visiting this place and it was all bc of convenience and reviews. The lady named Tina did my pedicure and she deserves 5 star!!! Took perfect time and best polish job! The only reason i put 4 stars is because my boyfriends pedicure couldve used a little more work. He plays sports and is hard on his feet and it was a bit hard explaining/translating to his tech what he needed her to do. Other than that everything else was great.
Great service once they get you. Had to wait 45 minutes for my appointment to start.
Has some business to do in cary today and had a 2 hour wait. So I decided to get my nails done. And long was wonderful. If it wasnt so far from home I would make thismy mymypermanent place
Rose Nails is by far the best salon in the area! You can’t beat their prices and service! My nails look fabulous every time! The staff is friendly and professional!
Every time I go to Rose they do an amazing job! They take their time and make sure you get what you want. It’s very relaxing.
Very friendly service and super pleased with the result! Prices are the most reasonable Ive found in a long time. First time visiting and Ill be coming back for sure! It was $5 to have gel polish removed and $25 for the gel manicure. The woman who did my nails was extremely gentle and I felt very comfortable with her trimming my cuticles and using an emery board. Thanks guys!
Awesome experience. Friendly service, calm atmosphere, very detailed work. Would highly recommend. My tech, Dat was kind and extremely precise.
I absolutely love my nails!!! Very nice and welcoming. Had to bring my little one along and the owner Thomas pulled up a chair beside me to accommodate my daughter. They even gave me a Christmas gift! I will definitely be back.
This place has got to be the absolute best place to get any of the many services that they offer. Ive never had a more satisfying interaction in my life. The shop is always spotless. The employees are always friendly and professional. And the service is always perfection. I definitely recommend them if youre looking to get your nails, toes or eyebrows done.
Calm nice atmosphere and very good customer service!! I stopped in for the first time to get a pedicure and was impressed with Vilma! I found my new go to salon 💅🏻
Tina is great ! She takes her time and makes sure I leave with perfect nails. My gel manicures always last over 2 weeks. Theyve never chipped or started peeling.
Tina took really good care of me. She made sure I wasn’t walking around here looking crazy! Hate that I don’t have her in Atlanta. Hate trying to find a good pedicure spot!
Hai did an amazing job with pedicure. I’ve been in the area for almost 4 years and I have yet to find a nail salon that does a good job. I googled nail salons near me and one turned me away saying that they were trying to close. I took a chance on Rose Nails and I am so glad I did. Hai took his time on my feet. Wonderful paint job. He was patient & polite. I will be coming back!
I have been going to Rose Nails for over 12 years. Always happy with the treatment and the results whether its just a basic manicure or a full service pedicure. After trying other nail salons and spas Rose Nails is still my favorite.
Roses nail is absolutely the go to spot for us busy mom. Since day 1 Helen has taken her time every single time, and goes above and beyond. I get 45 min of pure relaxation. I usually fall asleep during her foot massages. She has done one amazing job restoring my feet after many years of soccer. The entire staff is so friendly and you will not be afraid of catching a flesh eating disease everything is so sterile and very clean. Now the owner he’s his own person, once you can get past his over focused personality ( which is not a bad thing) he’s really sweet❤️.This hidden gem is going to be your new favorite spot.
I always love this place, they do good nails and are super personable. I took my two nieces ages 7 & 8 for their first time and they absolutely loved it. The ladies were so good with them and were so patient.
I stopped by on a whim one afternoon and they were able to take me right away for a pedicure. I got the most basic option and it was so wonderful! A nice calf massage that seemed to last a long time, a scrub, and she really went to town on my calluses which I greatly appreciated. It was well worth the $25 (before tip), for the amount of care they put into making me feel pampered. This will probably become my new go-to salon.
Very friendly staff and accommodating for a special needs individual with autism . Thanks for a great job I’m very happy with my nails .
This is a great place to go! Always very welcoming and able to get to you quickly. Ive been coming for years, and am very pleased with their service, prices, and atmosphere. The pedicure is very relaxing, and the polish stays on for a long time!
I honestly come here at least twice a month and my service is always great. The girls are super nice and very friendly. Great place to get your nails done in the Cary area!I have to come back and write again how much I love this salon! They really take care of you everytime you go! They are always so attentive and give you exactly what you want. I highly recommend them if you are in the Raleigh-Cary area! So nice and friendly.
I love coming to rose nails to get my nails done they are the best and always clean and professional ! This is my favorite nail salon 💅!
I have tried other salons in Raleigh and Cary, but I always come back to Rose Nails. Its my favorite spot and everyone is friendly and accommodating. Their pedicures are priced reasonably and they dont ever leave anything out. Sometimes, if you dont have an appointment and go on the weekend, you will have to wait awhile, but thats anywhere and it can be easily fixed by making an appointment. They take them over the phone and you can request your technician if youd like. If you ever go and get Gloria, you will never want to go anywhere else! Everyone there is pretty good, but she is the best and the friendliest and makes sure you are having a good experience and leave satisfied. Thom, who runs the place, is friendly and funny is constantly checking on me when I go there. One Christmas season, he even made sure that all of his customer had received a gift and with a smile, wished them a Happy Holiday. I love it here!
Thomas and Linda did my manicure today and they were both lovely! They made sure I loved my color and they were both very friendly! I will definitely be back!
Honestly one of the best pedi and mini places I have been to in many years! Nice people too!!
Ive been coming to Rose Nails for the last 5 years (throughout college and after) and have always been satisfied on my college budget! I usually get a gel polish and a pedicure occasionally. My gel polish always lasts over 2 weeks and the only reason I come in to get it redone is because my nails grow. Everyone here is a true professional and always make sure you are satisfied. I have moved a little further after college but still come to Rose Nails because they do the best job. I highly recommend this nail salon for all in this area!!
One of my favorite places to be! Clean, comfortable, relaxing and the staff is awesome! Have Jimmy do your nails. Hes an artist!
Had a great experience getting my nails done yesterday, 12.13.19. They are also giving away a free lotion with the purchase of any service as a Christmas gift, so thoughtful!!
Had a great time, they were fast. Will definitely coming back. Thank you.
I’ve been going to the same nail tech for 7 years! The prices are reasonable and their work is great. I’ve tried other nail salons but nothing beats Rose Nails!
I went to Rose Nails on a Monday afternoon and had the best service ever! They took their time with my friend and I - spending lots of time on the details of our pedicure. I thoroughly enjoyed the long massage that was added to my pedicure. I will certainly come during the WEEK again, not the weekend, as they are able to spend more time with their clients. Excellent job, beautiful pedicure, and I will be back! :)
Love this place. Ive never had a bad pedicure here, even if theyre busy. Staff is nice. the only thing I dont like is that they are made to take an insane amount of clients sometimes. I feel the techs are possible worked a bit too hard at times.
Although I have passed by this place for years, today was my first time actually visiting to get a pedicure. From the time I got in I was greated nicely and seated promptly. Ms. Linda did my pedicure and she was SUPER!!! She took her time and was very detailed. I must say my toes looked pretty dang good even before she put polish on! Im happy and will definitely be returning. MY NEW SPOT!
Hazel is amazing! I needed a pampering day and she did! She’s awesome at massages! Awesome experience with her
I have been coming to Rose Nails for slightly over a year now! The salon is very up to date and very inviting. They even added new massage chairs over a month ago. Great! When I enter the establishment I am always immediately greeted and asked what services I would like. They offer customized packages for both spa pedicures and manicures. They also offer a variety of massages and wax services. Kristen does my nails and eye brows which I am always complimented on, The salon also offers you something to drink and has a very home like atmosphere. They know my entire family and even ask about my daughter whos in college now. They never forget a face! After a hard days work I enjoy all my experiences I have a Rose Nails!
I have been a faithful customer at Rose Nails for 10 years now. The salon is clean and beautiful and I always get amazing service. Linda does the perfect pedicure. (I wish I could give her 10 stars instead of 5). She takes her time. She is very precise and attentive...I would even call her a perfectionist!! She does a fabulous French pedicure too. They always offer you a beverage too. Even though I have moved across town, I continue to drive to Rose Nails because of the great service and atmosphere. You wont be disappointed!
Love this place! Been coming for years and always leave happy.
Been going here for years for wax and nail services. So far have received good service, especially gel nails (Tina and another young lady whose name I wish I got, both who spoke English well). They can get busy so it’s worth it to try off-peak times. Otherwise I pretty much make sure I have three hours to spend if I know I’m choosing a peak time to go. Both times I had gel service (Dec 2017, April 2018), they did such a good job it lasted 3 weeks (my nails grew out and I was done with the color by then).
I have been a patron of Rose Nails for 11 years and have never had a bad experience. My pedicure tech Gloria is awesome, professional and friendly! Jimmy is the best tech Ive had in years. Everyone there knows their stuff, and Thomas (the owner) makes sure everyone is happy and well treated! If you want wonderful nails, go to Rose Nails & Nail Time!!
I have recently moved to Raleigh and needed a new nail salon and this one was nearby so I tried it out. I absolutely loved it and will definitely be coming back! Everyone was so friendly and prices are extremely good! If you are in the Raleigh area you should definitely come here! I wanted a fun design for 4th of July and they did perfect stars for me just like the Pinterest picture!
Very nice Ladies! I needed a design as a tribute to my mom and she painted a beautiful peacock feather for me freehand! So happy!!
Amazing attention to detail. I showed a picture of what i wanted and got exactly that. I will be returning for sure!!
Best nail salon in the area. Very detailed service. Super friendly staff. Competitive prices.
At first my nails came out beautifully but after a week of having them done my nails have been breaking off left and right. The quality of nails are horrible. I have had press on nails last longer and press on nails are way cheaper than the $50 I spent. Please do not go to this place you will be very disappointed I know I am I wouldnt even give them a star at all.
I was greeted with a friendly welcoming hello. Gloria performed my services which were phenomenal!!! I received a deluxe pedi, fill in, and waxed my brows. Her talent is amazing! She does everything so well. She was very thorough with my pedicure, she made sure I was happy with my nails throughout the fill in, and her waxing skills were like magic on my eyebrows. Out of the 4 nail salons Ive been to in Cary, my search is finally over for a great place to pamper myself. I definitely will be going back to Rose Nails!
I have been going here for years. Prices are extremely affordable. So many people know about this gem, so its typically busy. They usually do a great job with assisting each customer in a timely manner. They do a great job with nails and toes! Thanks Rose!
Rose Nails offers a very relaxing atmosphere with new chairs and the staff are very pleasant and qualified. The business is clean and comfortable. I have visited Rose Nails several times and have never been disappointed with the services. I will definitely continue to have my pedicures at Rose Nails, Cary, NC.
I used to go to another salon around here, but 3 years ago decided to change to come here and I do not regret. They take walk ins and rare were the times I had to wait too long. The girls are extremely careful and very courteous, and you just need to make sure they understand what you want. Their work is very delicated and high quality, and lots of options from nails, massage and waxing. Great atmosphere, clean. Ive never been disappointed. Coming to this salon is a treat! I highly recommend.
This nail salon is awesome! Helen always does my pedicures and is the best that I have found - especially since I have ingrown toenails. I love coming here and have for many years. They also do a great job with fill-ins and waxes. I would definitely recommend.
Priced well. Very friendly. Always do a great job. Been going there for over a year.
First time at Rose Nails and was happily pleased with the recommended gel nails. Tons of gel colors to choose from (including sparkly top coats). Lynn carefully shaped my nails and paid attention to detail - they look fabulous!
LOVE IT! Ive had my nails done here twice, both times I got a gel manicure. My first gel manicure from here lasted an incredible 3 1/2 weeks. I was amazed! Their prices are great too! The staff really takes their time when working on your nails to make them perfect. I definitely recommend Tiffany or Ivan. They are both so great! I dont think Ill ever go to another nail salon again, Rose Nails is the best!