I was referred to this shop by my brother in law. I was in a panic as my Ford Explorer was hesitating in shifting gears yet no diagnostic light appeared. I searched online for the symptoms that I was experiencing and pretty much was lead to believe I needed a transmission rebuild or a new transmission. I called Don Brown and spoke with Stacey, who was very informative and ran over the process with me. She gave me a price of the diagnostic upfront. When they did the diagnostic they found that my transmission was in great shape...it was just a transmission leak!! They could have told me I needed a rebuild and I would have believed them as thats what my online research had pointed me towards. They gave me a price before doing the work. They are honest and reputable. They have a new, loyal customer for life!!
Don Brown Sr was awesome years ago before he passed away. DO NOT TRUST DON BROWN JR.I am in the process of taking don brown jr to small claims court.
Great knowledge affordable service. Some good ol country boys.
These folks took care of me well, guaranteed work too. Were there cheaper options, not with a warranty there werent. My Kis Sportage is running like a top.
Always takes extremely good care of me and my vehicles.
I have a 99 honda accord that they fixed. Great place to have car repairs done. Very knowledgeable and the staff was amazing. If u need auto repairs done call these guys.. U wont be sorry I promise.
Drop off service was very timely
Awesome integrity! These guys are trustworthy and care about what they do. They worked hard to help find a weird problem on my vehicle after other mechanics failed. Matt and team are just good people! Thanks for the great support every single time!
This is the most wonderful auto repair shop I have been to by far!! The customer service was just exceptional!! I had to leave my vehicle with them and the woman in the front office was so kind as to give me a ride where I needed to go in order to leave my vehicle with them. Soooo sweet!! They diagnosed my problem in no time and their prices were amazing! A special thank you to Matt who helped me understand every issue my vehicle was having. What a sweet guy also. Thank you Matt so much for all your knowledge and helping me understand! This is my new repair shop for sure! They are all just excellent! Thank you so much you guys!
Stopped by last minute with a screw in my tire- called on my way to see if they could fix it quick and Stacey said “come on by”- they fixed it for me right away and I was on my way again!!They were awesome and I really appreciate it!!
I had a terrible experience with this shop. Hidden fees that they won’t tell you about until you go to pick up your car. You definitely want to skip this.
The staff at Don Brown were nothing but helpful to me when I came in to get a car checked out before I bought it. They are very trustworthy and told me not to buy the car for various reasons which they explained to me. I will definitely return for services when I find a new car. 12/10 would recommend.
Wish I had heard about Don Brown Automotive earlier. They are honest, reasonably priced and very knowledgeable. Matt was so helpful, and my sluggish Camry now runs great! They will not try to sell you anything you do not need, I will be recommending them to all my neighbors, coworkers, and friends!
So happy to have found honest mechanics! Friendly and reliable. Matt and Don do excellent work!
Very unprofessional. We had a warranty issue with a Ford transmission. Mr Brown went almost a week before calling Ford with the codes, and then when Ford told him that we would need to take the vehicle to a dealer, cleared the codes. He refused to call them with the codes he had received and the shop took an unannounced week long vacation the week after. We will not return or promote this business.
I am very satisfied in the service I received. Matt was on point with making sure everything was good to go. I definitely recommend them. If anything else comes up (which I hope not) I know where to go. Thank you
Im back to stay. I returned to Don Brown after going to a repair shop closer to me. The other shop tried to over charge and sell me repairs I just didnt need. AS ALWAYS, I got the best price and honest work at Don Brown! :-D-------------------------------Honest, honestly!My experience with Don Brown Automotive was a first. They were more than honest as well as willing to work with me to get the repairs I needed at a price I could afford. Thanks Guys!
Great place to get your vehicles fixed and awesome people thanks donnie
Great and honest customer service! Affordability and Fast Turnaround. Happy to have found a reliable mechanic that’s also close to home.
Family oriented, exceptional mechanics that you can both trust and always depend on. If you havent been before i highly recommend you stop by if you are in need of a trustworthy mechanic... That isnt out for the $$ like most auto repair shops. Love this shop!
I was there a few days ago and it was the best and quickest experience Ive had with an auto repair. I have been a customer for years and never had any problems. They do a good job.
At my ripe old age I have commissioned hundreds of auto service companies and I found Dons Auto and Transmission Center to be at the top of my list. All of his personal were overboard friendly. Don explained my van problems and took me into his shop and showed me my issues. He worked with me to save money when he could have just manipulate my problems and made a larger profit. If you are looking for someone that will take good, honest care of your vehicle look no more......take it to Dons Automotive and Transmission......
Don and his team did a great job rebuilding my truck transmission. Its been over a year and its working great.
Don, Matt, and Betheny are the go to professionals!! Great and honest service for my car! Highly recommend👍👍
The team made the time to fit me in with a last minute appointment. They smiled every step of the way and charged a very fair price. He also takes care of boat trailers, he helped me with bearings and breaks. I wll be going back for my annual checkup.
Donny and his techs always do a great job at a fair price. They have maintained my vehicles since they first opened.
Took my truck to Dons and received excellent service and at the price quoted. Don explained the work to be done and charges associated with it to my satisfaction. Work was completed on time.
We had an awesome experience at Don’s. Really knowledgeable, honest, efficient, and friendly people. Thanks so much!
Never a problem, They can do most anything and are 100% honest.We use Don Brown to service and fix our company trucks also.The way car and truck repair should be. Very reasonable prices also.
Took my Old Super Duty to them and they did a front end alignment on her Great Job, Price was good service top notch
Great job on the repair of my vehicle. Quick turnaround.
Have used Don Brown with multiple vehicles, always good wool at fair price quoted - no surprise charges.
I had a great experience at Don Brown Automotive. They have worked on two of my vehicles. I found them to be trustworthy and affordable.Thanks DonnyAaron Porter
You folks are the best of the best......havent seen you in a while because I now own a car that requires little service.....I will see you soon.....
I had a solenoid go bad on my ram while visiting my parents. They were able to squeeze me in on the same day I called and had great service.
We have been here for transmission service several times with different vehicles. They are always helpful and courteous.
I have brought numerous vehicles to Don Brown auto and they have always serviced them in a timely manner and have done the job correctly.
All Im going to say at this moment is if you care about your vehicle, dont bring it here! They broke parts on my car and is refusing to fix them. Not to mention the poor customer service they have. The guy donny the owners son cant even talk to you with respect and finds that my car being messed up at there shop was amusing him. Im not wanting to argue with anyone about it just telling the facts so maybe you wont be the next person having to deal with this!
Excellent service, great price, and people I can trust.
I went to Don Brown after another shop had worked on my vehicle. They were very helpful in explaining options and not trying to upsell me.
Today was the first time I used Don Brown Automotive. I had my oil changed. I just moved to this area and they a close to my house. During the work Matt noticed I had OEM hoses on my radiator. My truck is 13 years old and I wouldnt have thought to check the hoses. They gave me an estimate, and I felt no pressure to buy anything just a good mechanic looking out for his customers.
Would NOT recommend. Don (the Owner) has the worst customer service I have ever had to deal with. He makes you feel like you are inconveniencing him all the time. Would never go back.
Don ripped me off bad one day. I took my car to him and looked at for a couple days and charged me $300 for a transmission part. I found out weeks later with another tech he didnt replace it and did wiring on it with improper tools and wingnuts under the car where exposed to water and wind and dirt. The mechanic couldnt believe it until I showed him the invoice. Don charged me for a transmission filter on the invoice, but I found out and confirmed my car doesnt have a transmission filter. It has a screen with no filter. Don probably cares the first 24 hours your car in his shop but gets angry as it lingers and he cant figure it out. Either way he has to charge you for his time and will even if he doesnt fix it.
Always taking care or me and my fathers trucks for years. Never any problems good hard working mechanics
Took my van to Don brown automotive for a power steering fluid leak. Was told by another shop that I needed new pump other stuff for like 1000.00 bucks. Donny got me in and out in couple hours for less than half of other estimates. Thanks
Great Service from a knowledgeable team!!
Great job repairing our truck
Good honest people!
Very friendly and knows autos.
I work there lover it
Good mechanic
Excellent job Donnie
A mechanic you can trust.
Go basically anywhere else
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