Shipped with them several times and had no issues, when there was a hold up in Jamaica with my shipment I was given direct contact with them in JA and it got cleared up very quickly, so far so good ๐
If I could give this place negative stars, I would. I paid extra to have a barrel shipped directly to someones house; that did not happen. Not only was my package NOT shipped to the address it was supposed to, it was shipped to a completely different shipping company than was written on the invoice I was given. I understand that covid is going on and things are taking longer than normal, but it took more than a month to get any updates. When the barrel was finally located after going to several different places, we were told that this is not the first and only the this has happened. I called the company to speak to someone and no one answered and no one returned my call. I called every day for about 2 weeks, that was 3 months ago, I have still yet to receive a call back.If you have a choice, DO NOT USE this company! You would be better off shipping through UPS or FEDEX! Terrible company, run by crooks and awful people.Now I get a response to my review... more than 6 months after I had the issue. If you guys were such adiligent and hard working family owned and run business, why would you not return phone calls? Why does no one answer the phone when people call. I have called from different numbers and had the same results.You guys are crooked thieves! You cannot in good conscience blame covid for your terrible behavior and the numerous horrid experiences your former customers have had. You will get everything that is coming to you. A complete waste of my time and money.
First time shipping with this company I have no problem getting my barrels service was good thank you guaranteed for you service.
Please!!!! Please!!! stay away from this company. They are very.... unprofessional! They came and pick up two barrels to ship them to Jamaica from April 18, 2019. And until now we canโt get our barrels. They are a bunch of liars. The lady that does the paperwork said she was sick from work for two weeks and nobody call to say they would have a delay in the shipment. It is now May 31, 2019. And all now we canโt hear anything concrete about our barrels. Except that it will reach Jamaican June 19, 2019, two long months after they came to pick up our barrels.They have a lot of nerve having attitude when you try to get information. All they want to do is text you on watsapp and when you call the number they have listed nobody picks up. They are not trustworthy people. Telling everyone they are Seventh Day Adventist. All they do is promise to call you back and not once did they return my call. My worst experience. Iโve shopped with other companies and I never had this problem. They were courteous and made sure my shipment was delivered by the time they promised. This is the worst place period...
Great company, I will use them again.Cornelius helped me with all my shipping needs, i had two items from an auction I won they picked up packed and shipped cross country to California.Very helpful and very professional.Tim
This is the most unprofessional Business Ive ever come across in my entire life!! Thank God for Dennis Shipping in the Bronx who came through for me at the last minute and i will now use going forward. After all my setbacks with this Company My husband and myself had to unpack the barrel, put the stuff in my SUV and drove 1 hr to the Bronx because Guaranteed intl Shipping did not do their Job! I cant even waste my time to write the full story of what these people did to us.Long story short, my barrel was shipped in exactly 2 weeks as Dennis Shipping promised, and was only charged a fee of $45.Guaranteed international shipping you need to get your act together! You have lost a great Customer....
DO NOT USE THIS COMPANY...I used this company to ship my barrel to Grenada and I paid $125 US. When my barrel reach Grenada I had to pay again, because Guaranteed Shipping did not pay the money I had already pay them. When I try reaching out to them, their number was no longer in service. I got a number for the head office and the lady say there is nothing she can do she has to speak to the boss and get back to me. No return phone from them.
This place doesnt even deserve 1 star. Stay away from this company guys. Waste of time and disappointment. Still Havent receive my barrels and each time I try to reach out the numbers are not in service.
We have partnered with Guaranteed because of their strategic shipping services. They offer Ocean, Air, trucking worldwide. They use all forms of transportation to accomplish customer satisfaction.
First time using them and its the WORST EXPERIENCE ever its been almost 4 months since I ship my barrels with them and up to this day I still cant get my barrels. Everytime I call they said theyre in Jamaica they just sorting out paperwork and thats 4 and a half weeks ago. But believe me when I say today is the last time Im gonna call about my stuff then my lawyer will be contacting them.
Seems like only Jamaicans get bad service from this company as far as am seeing in the reviews.. maybe some of these people are paid for good reviews... am yet to get my shipment and itโs wayy over due with no real response from this company my gf is pregnant soon to give birth and all my baby things thatโs needed are in that barrel and weโre getting no where with this company... none existent customer service and if a have to wait another week am seeking legal advice...
Best company for all your shipping needs. I highly recommend !!!!
Dont even bother reading the reviews, just find another company!And no u didnt even earn the one star, its just not letting me post without a star ๐.
Guaranteed Shipping is full services shipping company. They ship from door to door any where in the world. I recommend the service for Auto shipping and household goods.
All now I cant get my barrel because this company didnt pay the people they let ship the barrel offIm so disappointed with thia place my worst nightmare
I tried this place and I am totally disappointed
Great, reliable service.