Pedicure was wonderful! The girls were very kind and patient when I was not prepared to pay with cash. I highly recommend not only for the quality of the pedicure but also for the kindness and decency of the staff.
Nails looked great, and the gel nails actually kept for 1 week before biginning to chip. The reason why only 3 stars, pedicure was OK, nice leg massage, but barely any foot massage. It is CASH ONLY. Did not know that in advance, had to use their atm, which i was lucky I had my bank card with me!
They charge you three extra dollars if you want a matte top coat!!! And they dont take credit card so they even charge you an extra ATM fee to use to take cash out because thats the only way they accept payment It is an absolute nightmare nightmare in there and Ill never go in there again beware
The nail tech was very good, the furniture could use some up grades. It was very clean and it was disinfected after every client. I have tried several different places but I think I found my place to go have my nails done again.
I have been going to this salon for over a year. They do excellent work. If you chip, head back and they will correct the issue. I have had chips once or twice, and each time they fixed them by redoing the entire nail - no charge.I do wish they took credit card though. They accept check or cash.
Took way longer then it should of but with it taking that long you would expect my nails to look good....well they dont every single nail is crooked. The told me they had to take my nails off because it had been too ling between fills. I probably only actually needed 3 to 4 of them replaced because the struggle this guy had trying to get them off just showed they didnt need replaced. I asked for coffin shapped and some are but some arent.
If I could give them less stars, I would!! Furious with Jesse, one of the “managers”, who told me that they would fix my nails, after I complained that they were sloppy and breaking, but I was not welcome to return after. I’ve been going there for over a year, had the same girl doing my nails for almost 8 months, and the last three months it has been very sloppy. I get dip over my natural nails, there were actually dips in the nail, where she did not do a professional job. I called to talk to the manager about it, again this was three months in a row, I was losing patience, especially considering I am a good tipper. I told Jesse multiple times throughout our conversation that I am very busy, I work two jobs, and to just come in for an hour and have my nails fixed, was too time-consuming. Apparently, whether it was a language barrier, or she heard what she wanted to hear, she booked some appointment for me, and insisted I never showed up for it. Funny… I had been there for all the other appointments I booked, on time and even early. A few days later when I called back, she told me I wasted her time, she waited for me for an hr, and that I “was rude!” Again I never booked an appointment, and if she took it that way, she certainly should have called me to find out what was going on. I have never been so offended, being a patron of a merchant for a year, and then them telling me not to return!!! How awful!!
I was hesitant on visiting this place because of the mixed reviews but its right across from my house and decided to take a chance. I called for an appointment that day the receptionist suggested coming in as a walk-in, which I later did. Was taken in within 15-20 minutes not a problem to me. Pricing explained clearly, friendly customer service and attention to detail. Will visit again had a great experience
The nail bar is a very cleanly place that provides great customer service and amazing nail results. i have never been disappointed and this will always be my first choice for getting my nails done!
Ive been getting fills here the past few weeks and they always do a great job!
Very friendly and good service!
I get my nails done here all the time and they do a great job! I get the dip done and it lasts 3 weeks or more, my nail tech Jessie is always super friendly and does an amazing job. I highly recommend Nail Bar!
I have been going here for a little over a month and have no complaints. I go every 2 weeks for a gel change. The price is very affordable and they do an excellent job every time. So many colors to choose from. I had a custom design on my first visit and they were able to create it without a problem. I recommend this place to everyone!!
Recommended by co-workers. Ive been going since February for acrylics. My nails look gorgeous! The staff is awesome and everyone does fabulous work! I love going to Jesse! She is so helpful in finding the colors I might be interested in! They have over 200 or more colors! I love it there! I will never go anywhere else! The pricing is comparable to other salons. They only take cash, it but there is an ATM machine there. Love it! Going back next week to try a new color called Unicorn! Cant wait!
Let me start with, my nails look amazing. I’ve been getting dip done for over a year at many different salons in 3 different states. My advice is that as soon as you sit down, tell the technician to make you aware of any and all up charges.When I looked at the board, specific up charges were listed under acrylic and gel, but not for dip. At the end, I was told I owed $11 over the states $35 price. When asked, I was surprised that they charge $3 per second color. I have never ever paid extra for a second color, such as a fully glitter nail. They then told me I was charged $5 for design (which consisted of a little extra sprinkled glitter on a nail, not nearly a design).When I tried to get another technicians attention to explain these up charges to me, as my lady had started working with another client, my prior technician began screaming across the salon in a language I did not understand. Very unprofessional. Then another woman came up and tried to explain everything to me. I told her I don’t mind laying up charges for services, but they either need to be listed on their price board with everything else, or made aware to the client before service. I was met with frustration, and she kept turning around and rolling her eyes. The whole ordeal was very unprofessional and handled poorly on management last, especially when I never asked for money back, just clarification.Lastly, as stated earlier as someone who has been to many different nail salons, the absolute minimum was done to my nails, and virtually no prep. I made an appointment, arrived 10 minutes early, and was taken back 10 minutes late with no complaints. Though I felt I was an inconvenience and rushed the entire time.Overall, my nails look great. But the technician and management handled the situation very poorly. Side note, my sister goes to this salon regularly and has NEVER been charged extra for a second color or glitter nail.Asking a salon to print out their pricing is not too much to ask. If it is a standard up charge, have it listed as you do for gel and acrylic. I have had salons in the past try to uocharge even more then what was listed. It is almost 2020, prices should be written down, not assumed.
My sister in law chose Nail Bar for wedding preparations for the bridal party, and I am SO glad she did. I have not found another nail salon with better service. I drive from Rocky River to get my nails done here simply because they are the best! Highly recommend.
The interior is pretty neat and has a nice open space layout. Even though I booked an appointment on both occasions they had me waiting for at least 12 minutes eOr more each time. I had a male technician the first visit. And he did a great job! I was very pleased with my acrylic full set with gel polish. I wish I had asked his name so I could request him for my next appointment which was a nail fill, because the lady who did my nails the second time was not so great. She did kept putting my nails under the uv light machine when it wasnt even on. Its not even been a week but my nails look like at least 2 weeks old and very uneven. I am not happy at all.
Had Acrylic nails done paid $60.00 they fell off within the first week, please dont go here they will rip you off they talk in there language so you cant understand them. When l called them back they said we will put them back on for you but you have to pay 50% what aload of BS l will be informing the Better Business Bureau tomorrow. Please go somewhere else they are robbing you ..
Went to have nails done and got the French nail dip, they looked great but no manicure and it was 50.00. 2 days later it started lifting called them and they said they would fix. Went to have it fixed and was told the dip lifts(why in the hell would you offer it then ) so they did just gel, they should of refunded me at least the difference. 2 days later chips, went back a third time and now it’s been 2 days past a week and they are peeling. They only take cash which is shady . I hope the IRS catches them.
A very clean and welcoming place. Every one was very friendly, and my technician didnt rush to get my nails done like other places do. However, I wasnt entirely happy with the final product. The polish didnt go entirely down to my cuticles on certain sides of nails. I had bubbles on my thumb nail. The other thumb nail had acrylic that extended to my actual finger that I later had to file off. Awesome customer service, but an average job.
The salon is perfectly clean and the atmosphere is beautiful and inviting. Call after hours you can leave a message and always quick to call me back to schedule. The most beautiful care my nails have ever received having been all over the greater Cleveland area. And when I can, I do enjoy a drink while I am there. Highly recommended to me and I highly recommend you try them.
Ive gone here twice so far and they have been awesome everytime. At first I was nervous when getting my fingers done because the guy was a bit quite and seemed to want to get through it quickly. He did amazing still! The second time I got my toes done and had a different guy, he joked around with me the whole time and was super friendly. The pedicure also turned out amazing. The best part (other than the awesome basic white girl bar) they never once pressured me to get more than what I came in to get. This will always be my go to nail spot!
Ahh finally my first pedicure of the season, awesome as usual!
Not very friendly. Made an appointment with a guy. No names for sake of his own reputation. After waiting 15 minutes he came over to me and said he wouldn’t have time to take me before they closed! WHAT???? You make an appointment only to be pawned off to someone else. The alternate guy working on my acrylic fill was so rough that I had to tell him he was hurting me!! He laughed!!! If I could’ve gotten away with smacking him, I would have!! Lol. Not very friendly staff. They should focus more on actual customer service than worrying about being a “bar” and serving wine and drinks!!! Have remaining money on a gift certificate that will not be used!! Go elsewhere!!
I have been going to Billy for over 6 months now. Every time my nails are perfect and last much longer than they ever have at any other salon. I have been getting my nails done for over 10 years now, and Billy is the best. Keep in mind the Nail Bar is cash only.
Nice clean and bright! Huge Tv’s and good prices. Open Sunday’s.
Thee most reasonable nail salon excellent work
Absolutely loved it here! Such a great atmosphere! I got a mani and pedi with the car eye design on my hands! I will definitely be coming back! I had Milan if thats how you spell it! He did great!
I love Nail Bar. People work there are awesome. The place is nice and clean. The thing I like the most is they use liner disposable for pedicure.
Love the big TVNice clean atmosphere and good serviceReasonably Priced!Cash Only - They have an ATM
Came to this salon a few months ago and had a great experience with Tammi for a pedicure. Unfortunately when I tried to book with her again she was not available but I was scheduled with someone else; not so great experience. I came in with two other friends for pedicures for my birthday and we were never asked what pedicures we wanted, I barley soaked for 2 minutes before the woman started removing my cuticles, she didn’t use any cuticle remover get at all, the “massage” portion was very short, no scrub, no clay mask, nothing “extra”, and we all felt like we were rushed out. I’ve had better pedicure when just getting a polish change. When we went to pay the woman checking us out started asking me if the other parties with me had paid already... umm idk so don’t work here, why don’t you ask them. Sad to have had such a great experience and now we won’t ever be back.
They take appointments but I still waited 30 minutes after my appointment. The owner doesnt care if you complain she will tell you she us working and doesnt want to hear your problem. My Pedicure is very nice I dont care for the shape of my fingernails but its hard to communicate with staff that doesnt speak english. 2.5 hours for a mani pedi us to long.
Ive been going here since September (5 months- a while considering how new it is) and Ive always had a decent experience. I get gel polish on acrylic, have been, and tip generously. Today I was told that I wasnt able to get a design that I wanted. Nothing special or complicated, a cherry blossom branch with a few brown lines and a few pink circles, and I was told flat out no. I even asked if there was somone else who could do it, and was told immediately no. He didnt even ask anyone, simply told me no when there were clearly 3 other people sitting on their phones right there. This place is clean, and people polite, but honestly if I cant get simple designs I can go find a different clean place with nice people. Their work is great, but if they cant even attempt a simple design (Or even ask somone else) then Ill be going elsewhere.
Went in for a manicure. They only take cash or checks. Didnt even get a manicure. I expected moisturizer and cuticle treatment. The lady just talked about how hungover she was and painted my nails. I found a better place to go for the same amount and a full service. Never returning again.
I have been getting my manicures and pedicures here since they opened and i’m always VERY pleased with the work they do, especially nick!! very consistent and goes above and beyond.
“Billy” was so inorofessional. He wasn’t doing a very good shellac polish so I asked him if he could make sure he also covered the sides of the nail.. he told me “maybe I should do them myself.” I was flabbergasted that he spoke to a paying customer this way seeing that I am also a licensed cosmetologist. I proceeded to tell the owner about this experience after telling “billy” to stop mid service and her only reply was “well, he is sarcastic”. Completely unprofessional. I then asked her to see his license and she refused to show any legal state licenses to me. I informed her I would be reporting her, and I most definitely will be Monday morning! Buyer beware.
Great nail techs. Pleasant surroundings, clean environment and the best place to get a pedicure along with making your nails pretty.
Went to get my nails done on a sunday and their google hours say 10-5, i went at 3:15 for a fill and the girl says they dont have time that they close at 4. Should probably change those
Friendly and good service. I really recommend
Very nice staff! Not pushy and kind! They do a beautiful gel manicure!!! 💕💅
For once in a very long time I loved my nails !! The people there are very friendly and nice
Decided on a last minute manicure and this place was near my current location. Called an hour before close and they said they would fit me in. Receptionist was very friendly and helpful. Shop was clean. Didnt have to wait long. Jessie did my nails and it was one of the best manicures Ive ever had!!! Im very nitpicky and figidy with my nails and even the slightest edge or bump will cause me to obsess and pick. She did a flawless job!!!! Nice tight cuticles, no gaps! She didnt try to upsell me. In fact, she charged me less because she said I didnt need a full manicure. I appreciated the honesty!! Great customer service! Her daughter was running around the shop and was absolutely ADORABLE!!! Made me miss my kids being that little. Great experience and I may drive the 25 mins from home to come back to Jessie regularly!!! She was that good!!!
Nail tech used a drill on my real nails, 2 weeks later they’re brittle and one of my nails split. Upon calling, the manager said I could come in to have it fixed, I was afraid my nails would be worse from a second visit so I asked for a refund. The manager argued that I should’ve asked the nail tech to stop using the drill and they do NOT give refunds.
They only take cash or check!!!! And the guy who did my nails was sloppy, rough, and didn’t listen to how I wanted them.However, they are clean.
Wonderful nick was very professional he is the first nail tech in many years who knew exactly how to do my nails!!! Bravo Nick!!
Nick is very cool
Heard great things about this place and wasn’t far from me absolutely amazing ! I was greeted and the staff was so polite .
Nice and clean, always do good job!!
Nice and clean place. Nick is the best
Fast and good job
Clean establishment with a very friendly and accommodating staff.
Only been once and I was satisfied.
Love this place!!
Clean fair price great work
Very nice and clean!!
I only come here to use the restroom. Theyre usually clean.
Nice clean place, great service
Never disappointed with the results!! 😊
NICE PALACEPLAN ON RETURNING
Best!
They always get me in on time . You don’t have to request anyone specific they all do great work .
Awesome!!
Love this place
Nick is always AMAZING
Great job
Cute nails
Nailed it