I was recommended to go to Harlow by someone else, & I don’t have a single twinge of regret about my decision!So appreciative of the hard work they did for me & my Corolla this past week. They operate with integrity, professionalism, & provide quality repairs. Would highly recommend, & would definitely return to Harlow for any and all future repairs. Fair prices, straight forward diagnostics, courteous & compassionate care towards me & my vehicle. I have the utmost confidence that they treated my vehicle like it was their own. Sincere thanks! And many blessings to y’all!!

Theyre great Hometown feel kind of mechanics they get stuff fixed and they dont overcharge you

So far so good. Car runs great. Staff was informative and nice. Let me know exactly what I needed fist time around with no BS. Great Covid giude lines, fast and accurate. Thanks guys!!! I appreciate your honest business.

These guys are super honest and professional. I told them what my budget was and they were able to keep me within it. And my car was driving like new again.

Best auto repair shop on the east side of Bremerton. My wife feels very comfortable dropping our vehicles off there while Im at work, even with our four kids with her. The people there are kind and friendly and get the job done fast and for a good price too. I have no complaints and Im happy to have been a returning customer for years.

Overall excellent.. will continue to use them and recommend to anyone

We used Harlow multiple times for our Yukon. Very honest mechanic and reasonably priced. We recommend Harlow to everyone we know.

My sonata is a Harlows Auto Repair kid!!😁

If I could have waited in their waiting area,(NOT-bcz of covid) I would have given them five stars. The Toyota dealer told me the average cost for a Priuss 90k mile check up was @$500, while the estimate from Harlows was @300. After waiting outside in the cold and rain next door for a ride home, it was worth it as the final bill was barely over $200. All filters were changed or replaced with new ones.Im very 😊😁😉

Great, quick service. Had to get a radiator replaced during the work week while I was in town and they got it done in about an hour. Very glad they were around

I chose this shop because of the ratings and positive reviews and also like to give support to the smaller shops! I brought my 1999 Jaguar XJ8 project car for a fuel pump and filter repair, it sat for a week before they even worked on it. I would drive by on my way to and after work to see if it had been moved.Once the pump was installed it still didnt start and it sat for almost another 2 weeks before supposedly diagnosing the engine and concluding the engine had 4 of the 8 cylinders with low compression and bad timing chains. The work order didnt even show the compression numbers which raised my suspicions even more! I can tell they didnt really want to work on the car and dismissed me even though I offered to pay them to replace the engine! 3 weeks and almost $1000 was wasted there at that shop I will never support them again!Edwin Torres

They take my car for a day dont call me the whole day and wait till i call them the next day. when i scheduled to have my shocks redone they tell me theyll order it after seeing my car for a whole day when i made the appointment a week in advence. Terrible customer service it seems yall dont care at all about the fate of my car

We took our truck in to investigate various error messages. They hooked it up to the computer and then drove it and could not replicate the problem again. The really nice thing is that they did not charge us. Most places would have charged for the diagnostic. I appreciate them and will definitely return.

This place always does a great job at a fair price.

Competent and friendly small shop. Good prices compared with dealership. Great place to go especially if you dont prefer going to the huge operation that you see at a dealership. Toyota Highlander timing belt. Computer trouble shooting.

Bill, the office guy, is a horrible person. As a young woman, he treated me like I was stupid. Ive had problems with my battery, it would die every few months and wouldnt hold a charge. My father was the one who would take my car in. I suppose Bill was nicer to him because hes older... And a man.Recently I scheduled a tune-up by myself. Bill was very condescending and outright rude to me when I came to pick up my car. I walked into the office and he went over what they did. He didnt mention payment so I had to ask him, do I pay now or later? His response was sarcastic, well usually people pay for their car when they pick it up. Youre running a business, youre supposed to ask the customer for payment. Not sit there and awkwardly stare at me for a minute until I have to ask about payment and then make a comment that makes me feel stupid.I payed with a credit card that had a cassette tape design on it. He said, oh, your probably too young to know that this thing is. Thats not something you say to a customer, ever.I will never come back here. Im finding a different repair shop that treats young women with respect. I do not recommend Harlow Auto Repair to anyone.

Great, trustworthy service with fair pricing.

Good people, honest work!!

Had a clutch and cooling fan assemblies replaced here. Besides those things, error codes were cleared, fuses were replaced and some components in the cabin came back to life. That let me know they did a thorough job. When I got my car back it was in a condition better than expected. Very reasonable prices and happy with the work.

I don’t know how these guys have such a high rating. One of the guys in the office has a terrible attitude and will curse at you or give you an attitude. I’m disappointed at their performance. The guys in the shop are great, though they forgot a few things but it wasn’t a big deal. The person in the office attempted to scam me by adding on an extra hundred dollars to my bill. Please do your research and go elsewhere.

For the past 30 years there’s only one auto repair place I’ve used and that’s Harlow’s. Don’t know that I can expand on that!

Excellent service, competitive prices, locally owned.

Love these guys. Great honest family run business.

This mechanic is a joke. My family has been going to them for over 5 years now and have always trusted them. However, 6 months ago i brought my 1989 Honda Prelude there because i just bought it. It was over heating and I thought it had a blown head gasket. I told him that i wanted them to do a full inspection of the car under the hood. He informed me that hed do a diagnostic on the over heating but wouldnt look over the whole car. I asked him why he couldnt do a full inspection and he then proceeded to tell me that no mechanic does a full inspection of a car because that would take forever and it isnt necessary. I looked dumbfounded and didnt say anything. He could tell i wasnt happy and he didnt care. He said it would be done in a week. I figured he was having a bad day, and gave him some slack due to years of working with him. So I walked out. A week later I called. He said he hadnt even looked at it. I called him for another 2 weeks before picking up the car. (Which needed to be jumped for some reason) He billed me for a full diagnostic and told me that he couldnt get the car to over heat or the temperature to go past half. He said he did notice the fan wasnt turning on but he thinks it is probably just because the car never got hot. ALL THAT TIME FOR NOTHING! I later went to a real mechanic who replaced the head, fan relay, and thermostat, which fixed all the problems.

I have been going to Harlows Auto Repair with my vehicles and my family vehicles for the last 25 years. It has been nothing but the best service, and prices. I wouldnt go anywhere else. I live now on the Eastside and it is worth the ferry ride to bring my vehicle to Harlows because they are the best shop I have ever taken my vehicles too. They are fair and truthful. I would recommend them for all my repair work.

I have taken my cars to Harlow Auto Repair for the past several years and cannot speak highly enough of them. The people who changed my oil suggested a serious problem that needed to be checked out. A Harlow mechanic checked my undercarriage and determined that nothing was wrong. There was no charge. Ive had work done on my Mitsubishi Eclipse several times, including paint and body work. These people are very competent, honest, knowledgeable, and do work of the highest quality.

Had my 2002 Blazer worked on here. What a great group of employees. Did an outstanding job on my car and the price was right. (didnt have to sell the farm/lol).

Been going here for years. My whole family and many of my friends have become regulars as well. Bill is very polite and honest. The whole crew seems to know what theyre doing. The pricing is fair. Ive taken cars in there on more than one occasion where I wasnt even charged. Bill has also been straight forward offering his expert opinion where a repair may not bring you value based upon the mileage and condition of the car where other shops would have been eager to sell the customer on pricy

I needed a simple front brake pad and rotor installed. I already bought the parts and just needed someone to install them for me. So I called and was treated very rudely. I asked if they could do it and when the soonest time would be available. we dont work with outside parts and nothing is available until Tuesday. *click* he just hanged up! No explanation, no alternatives or any real customer service. I heard good things about them and was recommended to here. I have never gone yet and now it looks like I never will. Poor treatment of potential customers.

Good service and good price

Best place on the west side of the state.

Friendly knowledgeable staff, fixed my truck on time and on budget.

Great work guys

Great customer service... Backs up their work.

The best auto repair place in Bremerton. Honest work and reasonably priced services.

Quoted over $1,600 at another place. Brought it here for a second quote. They did the same work plus some extra maintenance for less than half. Been coming back ever since.

They go above and beyond! Best shop in town.

Best auto repair in bremerton

Great service.

Thumbs ups

Good sevice

Great customer service

Im a repeat customer, I wont take my truck to anyone else, Harlow auto repair is always thorough, honest and fair priced. What else can you ask for?

Locally owned, expert service.

Nice Building

Honest, dependable...

Great work