I love being a member of this Y!! **I will provide a disclaimer that I am a family member of one of the managers here but as an active member I really just wanted to share my personal experience in this gym and community so hopefully others will come join us. I was NOT incentivized or asked in any way to make this review.**The community at Mapleton is really special and I’ve made many friends here since moving to Boulder this summer. All of the classes I’ve taken have been informative and inclusive of all skill levels. I especially enjoy the Body Pump classes. They’re challenging but so fun and welcoming. There are many regulars at Mapleton and it’s fascinating to hear their stories. Some of the regulars at this Y have been going here for 20+ years. 🤯 I think this Y does a great job of helping foster connections and I’m grateful to have a social space since I work from home normally. They recently did an Art Night which was awesome and a great place to connect with the staff and other members outside of a fitness setting.The facility is always clean (as it should be) and they’re clearly investing in its improvement as well. They just repainted the outside and I hear they’re repainting the inside soon. It looks great! They lost their pool over the summer due to structural issues but they’ve been making up for it and adding new classes elsewhere.I also want to make a special note that, as a woman, I feel safe and included at this gym, far more than any other gym I’ve been to. It seems obvious, but they are definitely taking measures to make sure everyone feels welcome here.You’ll come for the classes and great facility but you’ll end up staying for the amazing people and energy of this gym.

GREAT customer service at this location! Every person I interacted with was kind, understanding and just went above & beyond. The gym has a warm and friendly environment with a ton of sunlight and all the equipment you need.

We both paid for a day pass in the morning and went into the facility about couple hours later to use the restroom and were told we couldn’t use it. I had a disabled lady with me. They didn’t care and said sorry I was misinformed about the bathroom use. They had no problem taking both of our $12. Not very Christian values here. Never had issues at an YMCA in other state. The people in the morning were very kind but the second shift were rude and didn’t care at all.

Clean environment awesome pump me up class

This facility has improved phenomenally I think its actually better then it was before the lockdowns. Its nice to see this place back on track! The only complaint is theres a strange lady that stares at you if you dont wear a mask. There is no longer a mask requirement and Im vaccinated the mask thing is a little absurd at this point. Especially when youre separated by a huge plexy glass wall. Its a little anti-social if you ask me to wear a mask while standing 8 feet away behind a counter with a plexy glass wall. Just saying.

I was outside this facility with my 3yo son when he had a I have to go potty! emergency. We went inside the Y hoping to quickly use the restroom knowing full well that it isnt a public facility. We kindly asked the the lady at the front desk for permission to use the restroom but she told us to get out. I dont see how this falls in line with YMCAs Christian Principles.

Havent been here in over a year. So great being back. Every appears clean.

I love this branch of the Y! Especially now, as we work to reopen businesses with Covid still hanging around, the staff here is working hard to keep us healthy and safe. Thank you for all youre doing!!

YMCA is great for working out and shower. Fun place; nice people.

Post COVID renewal .

I was in Boulder temporarily and signed up for a monthly membership and locker rental for the month of October only, paid my month up front for my membership on Oct 2 using my debit card. I did not want to have my membership on auto pay and clarified that I could pay with my debit card but not keep it on file and Kathy at the front agreed, I even offered to go get cash but she insisted it was ok. I returned a couple days later to rent a locker and had no choice but to put my card on file for the $20/mo locker fee, they said didn’t accept month to month payments for lockers. I knew I wouldn’t be there long but a monthly membership was cheaper than buying day passes and on Oct 11 it was time to move on to Portland, the next leg of my trip. I went to the front desk and told Kathy I needed to cancel my membership and locker as I was leaving Colorado for Oregon. She suggested I keep it and use it in other states and I said that I wasn’t sure if I’d be able to and that I wasn’t returning to Colorado ever (I’m fromTexas), making conversation more than anything else and filled out the required form to cancel my membership. She told me to return my locker sticker by the end of the day so when I used the facilities for the last time that evening, I emptied my locker and handed in my sticker to the employee on duty telling her my locker #, that I was leaving the state and wouldn’t be back, and that Kathy told me to be sure to turn in my locker sticker. And that was that.On Nov 2 I was charged for both the monthly membership and locker fees despite clear communication, returning my locker sticker and signing a cancellation form. I called the same day and initially there was a lot of confusion since I didn’t have the name of the employee I handed my locker sticker to and Kathy remembered things differently but she agreed to cancel the locker fee while looking into the membership fee. Which she did but then charged it to my card again the following day. I called back on Nov 6 and Kathy said she’d made a mistake, cancelled the duplicate charge for the locker and this time cancelled the membership fee as well, and that was that.Until I looked at my account and saw that the membership fee had been charged again to my card, just after it had been cancelled. Both times unauthorized. Only this time when I called back Kathy didn’t want to help me anymore so gave me an email address for Maggie who she said would get the charge removed. Maggie hasn’t responded to my emails until yesterday after I called Kathy to let her know, only saying she didn’t have the ability to remove the charge and would forward my email to a Kathleen. It’s Nov 14 and the charge is still on my account and I’ve heard nothing from Kathy, Kathleen or Maggie. Will likely have to dispute the charge once it hits 30 days without one of them correcting the mistake. A very unfortunate situation for me, I hope no one else has the same experience. If I had it to do all over again, I’d have paid in cash and not rented the locker since they would t accept cash for it.

Very nice facility with clean equipment well set up for social distancing with COVID-19 going on

Ive worked at, and been a member for several different gyms over the years, but the YMCA on Mapleton, not only accommodates your needs, but goes out of their way to make things happen! Last week we needed a space to host a self defense seminar that we originally wanted to have outside, and they made last minute accommodations for us to use their studio space. The staff communicated well with each other and with me to make sure everything ran smoothly, and they were extremely supportive in all the ways they could be. This YMCA center definitely represents community. 10/10 would recommend!!

I have school from 8am to 1:25pm so I can’t go it would be better to close later.

Very spacious and roomy locker rooms. With everything you could possibly need for a good cardio winter work out indoors. If youre shopping around Boulder CO for a workout center, the YMCA Mapleton center has it all.

If I could give a zero, I would of. WHERE DOES ALL OF THE $$$$$$$$$ GO????? WONDERING HOW A NON PROFIT THAT CHARGES $70-100 A MONTH FOR A MEMBERSHIP DOESNT GET AUDITED BY THE GOVERNMENT? WHERE DOES ALL OF THE MONEY GO? THE FACILITY IS OLD AND DIRTY. THE BATHROOMS ARE DISGUSTING YET THEY CHARGE AN ABSOLUTE RIDICULOUS AMOUNT??? I WATCH THE CLEANING PEOPLE AND THEY DO NOT DO ANYTHING. NO DISINFECTING NO BLEACH. GROSS!!! NO ONE IS ACCOUNTABLE IN THEIR JOBS. IT TAKES 2-3 MONTHS TO GET A RESPONSE FROM ANY KIND OF COMMUNICATION. I WAS YELLED AT FOR TAKING A TOWEL????? 2 DIFFERENT TRAINERS TOLD ME I WAS IN THE WAY??? WHAT??? IM GUESSING THE OWNERS ARE ON A BEACH SPENDING ALL OF THE COMMUNITIES MONEY $$$$ LAUGHING AT HOW SILLY PEOPLE ARE FOR BUYING INTO THIS. ITS SUPPOSED TO BE A PLACE TO HELP PEOPLE YET THEY ARE COMPLETELY TAKING ADVANTAGE OF THE COMMUNITY.

I’ve been a member of the YMCA since 1991, I was a 1 year old when my parents started their membership. I ended it for one month while I was moving in the summer of 2018 because I didn’t have a need for the gym. Now after 26 years they want me to pay the join fee in order to be a member again.... doesn’t seem like great customer service seeing as they would make a lot more money off me for all of the monthly fees.

The YMCA is a fantastic facility for both exercise, and building community. I love their workout classes and, more importantly, I LOVE the people I exercise with. This is a down to earth gym that gives back to the community. My body feels good after going for a workout at the YMCA, and so does my heart.

This is a great gym! It is the cheapest gym I found in Boulder that still offers so much. Swimming, Racquetball courts, extremely good weights and cardio rooms, more classes than you can ever want and a great experience all round. They offer rates for couples and joint memberships with the climbing gym across the road. The atmosphere is also very laid back, with a real mixture of people making me feel comfortable wherever I am in the gym. I highly recommend!!

We have been family members for a long time. Unfortunately, the Y is becoming less and less family friendly, and more oriented to adults. Recent policy changes have further limited family friendliness. We have checked out the Boulder Recreation Centers and would recommend those facilities for Boulder Valley families.

The staff is great and the location is convenient but the gym section is seriously undersized for the amount of people there. Its not uncommon to wait 5-10 minutes to use a bench or squat rack. All the while, Ive never seen the cardio area even half utilized.This place needs a serious expansion to handle the amount of traffic in the free weight area. Also, many members dont re-rack their weights; gets old.

4.7, and that, only because John Freeman work there when I was growing up, and Mark, of course there was also Larry Sparks.Anyone for a game of squash, indoor volleyball, or perhaps badminton? Share the Road you-all, everyone, please, and thank you.

Check the healthy living programs. Some of them will give you free membership for the lenght of the program, or even for a whole year

The after school care through the YMCA is a disaster. They feed the children expired food from the local food bank, have employees that lack child development education ( as they pay their employees minimum wage) and discriminate/single out children. They have been sued multiple times for discrimination in the past. Their management team lacks accountability and professionalism. Dont expect them to follow up or address any issues, as they will just ignore you or your childs needs. What a waste of a community resource for Boulder.

Nice facility but employees just don’t seem to care. Family bathrooms/showers are locked & when open have no changing table. Cardio area is about 10 degrees warmer than you’d want to exercise.

👍

They charge you for towels. Never seen that before in my life. Very un-professional. What does our membership money go to? Too pricey of a place that has 1980’s era equipment and a 30ftx40ft weight room. Tip- get your moneys worth at a better gym like 24 hour fitness.

They have aquatic classes at rush hour (5:30-6:30pm) and occupy all swimming lanes. The lifeguard simply ask you to leave with no effort to coordinate to spare one or two lanes for swimmers.

Friendly people (staff and attendees), excellent variety of classes, great equipment, nice pool/hot tub and sense of community. I get to vary my workouts, try new things or stick to the same-olds, and hit the sauna.

Best customer service for gyms in Boulder.

On day two of my YMCA membership and couldnt be happier. Registration and tour were smooth as butter yesterday and the staff were happy to accommodate me by ensuring we were wrapped up before my class begin (hooray for lunchtime TRX).I was pleasantly surprised by everything that the venue has to offer. Free Ozo coffee in the lobby, hot tub, sauna, pool, and an indoor track.Today I returned with a friend to take a dance class (I should mention here that dance is not my forte and I have a long history of freezing up in class). As myself and my friend had printer troubles this AM I was happy that the Y offered to print the online pass out for my friend - phew, relief.This dance class consisted of all ladies, a very talented and passionate teacher and amazing music. The teacher really helped us to open up, spread our wings and just let go. Following the class two separate classmates approached my friend and I to thank us for joining them and to tell us they had a great time dancing with us. I was totally blown away.Im super glad to be a member here and look forward to returning tomorrow (they have a Jumpstart program where you can earn incentives such as a free personal trainer session for 12 visits in 30 days).Though the parking lot is a bit full the bike racks always seem to have lots of extra spots.

Organizational probs ...Scheduled class start times are often ignored by staff at the Mapleton branch.Members are not told about class cancellations until well past start of class.Calls to staff/trainers are rarely returned either. Classes are often overcrowded.A couple of the Yoga, Pilates and fitness instructors are top-notch and are much appreciated!

Ive experienced Maggie to be extremely disrespectful, unprofessional and shamelessly unaccountable to her duty as Account Manager. They (Maggie Kathy, Ellyn, and Jen), all aware of my situation every step of the way, dropped the ball in causing me to not be granted a membership after applying 4 times over the past 4 months. When I received the scholarship I asked Maggie why it took so long and why was theres so much miscommunication between staff? She proudly uttered reasons in effort to excuse her part. She said I dont pick up the mail. I cant read Lennys mind. I dont know how she got your application. Instead of being professional and apologizing for the unnecessarily long-drawn-out application process she abruptly hung up the phone after stating, if I wanted to talk to her any further I would have to email her.

Nice facility. I am not sure about the air quality of the indoor pool.

I love this YMCA. Jesse is great representative for the Y!

I love you guys but whats happened to this place?Pitch black parking lot at night.Wifi has been intermittent for over a year now completely down for the last 2 months.Trash cans in the hallways and workout areas because of a HVAC system leaking water.Sinks in the men room out of order.No hot water in the mens shower.Stiff worn down towels.My apartment complex offers a gym and will start spending more time there if basic amenities arent fixed.

I love the Mapleton and Arapahoe YMCAs. I use the YMCA mostly for fitness classes. The cardio, strength training, and combo/boot camp classes they offer are all challenging workouts and the instructors are positive, energetic, and caring. The community/members are also welcoming and encouraging. I go to the YMCA 3-6 times a week for the past four years and still love it!!

Great variety of classes, clean facilities.

Horrible place. Charges 12$ to just shower. So much for a non profit. Might as well ask someone in Central Park to bang you up the arse.

Incredibly rude staff

Is there a microwave?

10 Star Y