I moved here in June. When I moved in, there was no kitchen light fixture, but a hole in the ceiling with exposed wires hanging out. I was told that maintenance would come by the next day to install the fixture. It is now October, and after multiple calls and emails, nothing has been done to fix this. I had to get a third party involved who fixed this issue for me, since the staff at The Murals would do nothing about it.I find it highly unreasonable that it has been close to 4 months, and nothing was done to fix this. I would be more understanding if it was a minor issue, but exposed wires is a serious fire hazard.
Danielle, who is the property manager, is awesome! She is by far one of the most professional people I’ve ever dealt with! I am a current resident of 3 years now, and she really is very good at working with you through any situation. Covid, as we all know, was extremely hard, and she has been by my side through it all! Since day one of being a resident, she has been superb and very very thoughtful! I would recommend anyone to stay here bc they respond swiftly with any issues you may have !! 5 stars across the board !!!
They will change the price of your lease without notice after you apply for an apartment! Would not offer a refund for my $200 application claiming they reserved the right to change the price of apartments without notice. Very dishonest.