My experience was amazing because of Carmen from Red Rock Reality! She made me feel comfortable on the phone and explained everything to me in detail. She was unforgettable. Her service was impeccable and it really stood out. I really feel taken care of after dealing with her. She really made my moving transition easy. Shes definitely an A+ in my book! I love the southern hospitality here in Mississippi!

Very professional company and they have very nice properties.

The neighborhood is quiet. I like my place. I just hope any of the staff will have better management with regards to mails that I still receive in my mailbox that are addressed to previous tenants. Maybe they can drop by regularly to collect them or something. And hopefully, they will start treating and maintaing the pool again so it can be safe to use.

I rented two different apartments through Red Rock Realty Group since moving back to Birmingham. I am very grateful for the time the Brad and his team took with me to get me placed both times. When there were needs that came up, the team was always very attentive to what that need was. I have been so impressed with the way they dealt with my needs I have even referred others to them. I would use Brad and Red Rock Realty Group again.

THIS IS THE MOST PEACEFUL AND SAFE PLACE YOU COULD LIVE. MANAGEMENT IS ALWAYS PROMPT WITH ANY ISSUES .

The folks at Red Rock have always done a great job when it comes to managing our apartments for us. Brad, Denise, and Bailey handle any issues we have promptly and efficiently, and when we have a problem to work through, they are always courteous and professional in the way they handle it. That courtesy and professionalism extends to the way they work with our tenants as well, which helps us have far fewer vacancies. We would highly recommend Red Rock to anyone looking for a solid property management service.

Overall they do handle things like maintenance and get things done quickly, but communication is very very poor. I was taking a shower once and they shut the water off with no notice or warning. Also have had maintenance enter my apartment without permission or request.

I love living in the apartment provided by rated Rock Realty.! They are professional, courteous and always willing to answer any questions I have

I had to used Red Rock Realty Group service when I had been living in Birmingham, Alabama. The agency has a great staff, they are always polite and nice, helpful in many different questions and problems! The director- Brad- professional and he helped me all the time too! I strongly recommend to use their service if you wanna find a nice apartments or any business space for yourself or for your business!

Before Red Rock Realty moved to Alexander City, the properties were less than desirable due to poor investment. However, Red Rock renovated and renewed these communities to a more vibrant place to live. With new appliances, fresh paint, and critical repairs, these apartments are the best value in Tallapoosa and Lee Counties. I actually commute to work at Auburn because the value is excellent. Also, Wendy is an excellent property manager who addresses the needs of residents and runs a tight ship keeping the properties progressing. Highly recommend Azalea and Camellia Apartments in Alexander City! 3 year resident!

Red Rock has managed my property for several years. I have always found them to be responsive to me as well as to my tenants. Turnkey, statements, disbursements, returning email has always been carried out in a timely manner.

Red Rock has been a great property manager for us. They were very helpful to show us around our new space and even improved a few things before we actually moved in. The space was clean and ready to go for us on move-in day which has been a problem in the past with other companies. I recommend them, for sure.

Good. As a property management owner and Real Estate agent and broker myself of many vacation rental properties, I understand the process of repairs, getting techs out in a timely manner and handing residents and property owners. It’s not easy. RRock does a good job. Technology is good so I can seamlessly go on and pay my rent.

As a landlord I am very impressed with the service that my tenants receive from Redrock. This high standard of service improves retention. Additionally I am very happy with their monthly reports which are clear and complete. Keep up the good work Redrock.

We are very pleased. Robert, our manager, is friendly and responds quickly to any questions or concerns. Vann, our maintenance man is also friendly and quick to help when needed. We couldnt ask for more!

Everyone I have dealt with at Red Rick Realty have been super! Very professional, courteous and helpful. Tamara was especial kind and helpful to this older lady not so tech savvy. I love my apartment and me service dog,Peanut, loves the park. Thanks for helping me find my new home. Y’all are great!

Theyre not crooks. And the place is okay. Its pretty decent for the location and price and Ive had seldom issues with them.

Great company. Very nice people who really care and do everything they can to help tenants. I highly recommend Red Rock.

I moved to the Vestavia location about a year ago. I will say my apartment has had no maintenance issues and communication with management has been great throughout 2020.

Red rock was easy to rent through. Maintenance requests always went through easily when needed and I had a great experience as a tenant using them.

Every conversation with this is genuine and they are willing to help and find the best place for you. Maintenance requests are always answered quickly and efficiently!

My experience with Red Rock overall has been very good. Offered great monthly rent has been professional always on time when service is needed thumbs up!

Ive always gotten great customer service and prompt response. Red Rock staff puts their tenants first and makes sure that any issue is resolved.

We have had an excellent experience. We had a few minor maintenance issues with our home when we first moved in, Red Rock quickly responded and corrected the issues. They have been easy to work with, friendly and very responsive.

Red Rock Reality helped me SO MUCH. They were nice and understanding. Maintenance always came when I asked, and they made me feel comfortable in their office and answered any questions I had happily. They were the nicest and easiest people I’ve ever rented from. I would recommend again to friends and family. ❤️

Great job! Thanks!

Its been great! For my first apartment experience, I couldnt be more satisfied with how this turned out so far. No issues, six months in.

WOODHAVEN APTS. Best kept secret in Hueytown.The staff is greatI love staying here. I have been here 4 years..no problemsVery nice place to live Sharonda Morris

Very happy to live at a red rock realty property and love it....very safe, quiet and peaceful place.Always have good interactions with red rock realty and have a great property manager is definitely a plus.Thank you

Great maintenance, lots of space, and very nice community

Love Jan the manager and Don the Maintance man. Both are professional kind and helpful. Neighbors are friendly.

Wendy is absolutely fantastic. She was very helpful during the viewing and Leasing phase and has been friendly and professional in every single interaction.

Everything about the experience was great besides the neighbors but I understand how people can be thats why I rated it a 4 stars.

After 43 years in business I must say Red Rock Realty is as easy to work with as any Landlord I have ever had.

We have enjoyed living at a Red Rock property. B.J., the property manager is very friendly and always quick to help with any repairs or concerns we have. We hope to live here for a very long time.

I have enjoyed my experience with Red Rock and hope to be stay a resident because of the location and service offered by yall.

Red Rock Realty are very good and very professional and the company take care of their properties, I will recommend peoples to this company who want to rent a home or a business space .

I have been a tenant with Red Rock for 4 years. The best way to describe them concisely is: Real people who work with real people. I have read some of the other negative reviews and can’t disagree more. Yes, the company went through a brief transition but handled it well. They are fair and will work with you as long as you are kind, polite and are completely aware/willing of your expectations as a renter. They know people go through things and are accommodating as long as you are in communication with them. I am moving simply because I prefer a different space and unfortunately they do not have any availability in my children’s school zone. I would definitely rent again from their company. Special mentions to the leadership and management: Tommy J. and Don B. Can’t beat these two.

A wonderful place to rent from.

Great place ! They’re very responsive and handle any issues ASAP .

Good folks running this business who care about their tenants. Good overall experience.

I like living here. the appliances could use an upgrade but everything is in working order most of the time. The maintenance team is responsive.

I moved in Friday 8/9/19. Upon moving in my air wasn’t working, called and they said they would send some one out. 2 maintenance men came out but my air wasn’t fixed. When i called back they said they would not come out unless it was 85 degrees or more. They did not fix my air until 8/10/19 after i called that morning and told them i was hot and someone needed to fix my air that day. Second problem on my move in day, my tub was clogged. I put a work request in on 8/9/19 no one has yet to come out. I called 8/10/19 they said they will mark it urgent & someone would be out that day. 8/10/19 i took a shower & the water did not run out i had to scoop dirty water out & flush down the toilet. I called 8/11/19 & 8/12/19 about the tub being clogged and they said someone would fix it that day. I come home from work 8/12/19 and it is still a tub full of dirty water. I call the maintenance line and he said he would mark my request urgent and send the on call maintenance man to my apartment ASAP. As the air conditioning man was fixing the air in another apartment he knocks mine out somehow i called about that also. So the on call maintenance man calls me and says that he tried to come out but didn’t have a key to my apartment so i asked him what i was suppose to do about a shower and he said “the best i can do is be there in the morning”. AFTER i was told it would be fixed today. Cable line are ran from the upstairs apartments to the bottom. I asked if he fixed my cable he said the line was cut and spectrum was coming out tomorrow. I called spectrum and they had no record of this. Then he said the air conditioning man would be out & i am STILL without air. Moral of the story they will tell you anything to TRY to keep you happy. It has been problem after problem after problem and i have not been here a WEEK YET. My air is still out, my tub is still clogged, i still do not have my cable & WiFi hooked up. I WOULDN’T RECOMMEND TO MY WORST ENEMY!!!!

I must say that Jamie Kuntz and Amy Show were both very nice and kind. They both talked with me as I came in to check my status of my application that did not take more than the time that was stated and I was approved quickly with all documents that was ask of me to bring in to process my application. Anyway to make a long story short even though I was in a rush to move and I changed from the 1st apartment I was approved for to another it was a smooth process as well. I will like to say over all I will give them ⭐️ ⭐️⭐️⭐️⭐️ & a 10 for my experience Thanks Ladies & Ted Rock Really!!😊

I read the reviews before coming but decided what was meant for me would be. I stepped out on faith and applied. And can honestly say I haven’t regretted living here once my downstairs neighbors moved out as they did even want me to walk around my apartment!! If I put in a maintenance request they respond. The grounds are kept nice and clean I love it here.

I am very Grateful that I chose these apartments. The only complaint is the pest control man is rude but every thing else has been excellent!!!!!

This company IS BY FAR the BEST rental company I have rented from. From day ONE...Victoria, Amy, and Sarah have been EXCEPTIONAL. These ladies work hard and help in any way they can and we appreciate their constant support!! Our apartment had an issue with mixup in the beginning but these women worked expeditiously to resolve the issue!! My family and I will be here for the long haul because its hard to come by a company that stands by their customers and their well-being!!! We love this place!!

This one of the worst property management companies in Birmingham. If you have no other choice, Red Rock Realty is just for you! They do not follow tenant leasing laws. They don’t do anything to solve problems, if anything they create more. You’ll make a complaint they will listen to you and sympathize but they will not be proactive in solving any situation dealing with disturbances of a neighbor. They also tried to say I didn’t pay my rent which was not true my bank statements said other wise. Instead of trying to help they will manipulate a situation trying to force you out from where you can afford to live. If you have 15 people that need a place to stay in a one bedroom rent from Red Rock Realty, they have no capacity limitations. You’ll have a Red Rock time. Remember Red Rock is just a stone covered in blood.

Brad Clay stated they do not accept out of state guarantors, even if they provide a years rent upfront. I am unsure how this is at all beneficial to them unless they are attempting to keep a certain kind of tenant from renting their properties.Food for thought.Edit to respond to owners comment:Thank you for your quick response! If only your responses were this timely when reporting a problem in one of your units! Lets be clear that I did not accuse you of anything, merely stated that this was the only logical reason I could conclude for not accepting a years rent upfront. While there are other issues I could address, I think your yelp and google reviews speak for themselves.

I rented 1836 Glendmere Dr Vestavia, AL. This house is a disaster to live in, especially when the property manager (Don) doesnt repair anything. The house basement floods when it rains, there was mold in ceilings, and the plumbing has issues. Do not rent from this company they only want your money and will not assist with their property.

Best leasing company.Fast and professional maintenanceHighly recommended

They are probably by far the worst people to rent from. Been a tenant with them for many years and it did not start off this way. What I love best about them is the maintenance department who first of all doesnt fix anything..they will patch things up and give you a bogus maintenance charge when you report the issue to them again. Oh and not to mention the person who handles the maintenance requests is a real joy to deal with over the phone, as this person is rude and very unprofessional. Something else that I truly love about them is how they will send you bogus late fees if you dont keep up with when you paid them and how much. My advice to any new tenant is to keep copies of your rent payments and if you pay online take screenshot of the paymment confirmation.

As a potential tenant, I would just like to extend my appreciation to Ms. Jamie Kunta for her help and patience. She was very professional, I really enjoyed our conversation as she was walking me through my application process. Thank-You!

Ive been in one of the properties for a while now I have to say that it has been a fair stay as long as you dont need them for anything.. What I dont like is that you can never get anyone on the phone, maintenance takes their time to fix things and let not mention you can never get the person over the phone to return phone calls. The washers in the washroom work sometimes.

I have no complaints everything is fantastic!

I want to first say that I love how quiet our apartment is and the location. I enjoy that it is one level and no one is above or below us. The one thing, and its a HUGE PROBLEM, something that I told them about right after moving into said apartment about is the carpet. I mentioned that it was filthy and the owner of Red Rock persisted to state that it had been professionally clean. And after talking to our neighbor I believe this to be true. But the previous owners were disgusting and I dont know what they did to it but even after us buying a high dollar, well made carpet cleaner ourselves and cleaning it TWICE we still cannot walk across the carpet without our feet being sticky and them nor or socks being BLACK. This makes me sick to my stomach. We should be able to walk on our carpet without this being an issue. We have a three year old and I feel disgusted knowing it will never been clean. We only moved in the last week of October and I hate knowing we have to deal with this problem indefinitely. It has torn places and places where it is coming apart in two areas in a line that will only get worse. You guys KNEW the last tenant was fifthly and knowing that should have just replaced the carpet so no one else had to deal with it. I believe it needs to be pulled up and something else put down ASAP. I know that if it is not that we will be moving out, instead of staying put (as we had hoped to do) as soon as our year is up. That is a shame because otherwise we love it.

I applied for an apartment about three months ago. I paid the application fee ($90) and waited for their call. When I finally received the call (after more than a week, rather than the 3-4 day waiting period they promised), I was told someone had applied before me, so they received the apartment. Things happen, and I was okay with this news. The woman I spoke to on the phone said they would have another apartment available at the same location in two weeks time. Thats great! She said they would call me as soon as it was available, and I would be the first person on the waiting list.Three weeks go by. I call to check on it after hearing nothing. This time Im told they dont know what date the apartment will be available---not even a time estimate.Fast forward three months. No updates. At first I called once a week, and they typically answered the phone, though they were NEVER able to offer a time estimate on the apartment. For the past month, Im lucky to ever get a person on the phone--instead I have to leave voicemails that have only been answered once.And now the voicemail box is full. They never answer. I was patient to begin with, but I specifically halted apartment hunting for the apartment they originally said would be ready two weeks after I applied.Im so disappointed with this experience. If you are in a time crunch and must have an apartment quickly, please dont use this company.I am lucky to have found a much nicer place to live, with much more helpful staff. Im leaving this review in the hopes that someone will completely avoid this realty company, rather than wasting three months on them with no results and down $90, like I did.

Great business to rent with.

I just moved in my Apartment in Hueytown!!! Ms. Sarah Hutto is the Manager and she is Awesome!!!! My apartment is beautiful and affordable!!! The neighborhood is great everything is in walking distance!!! The neighbors are awesome they welcomed me with food!!! So glad I chose Red Rocky Reality in Hueytown!!!!❤️❤️❤️❤️

Red rock reality bought the apartments I live in on August 2019. I have never been late on rent but the manager doesnt post rental payments until the 8th to the 12th of the month and then post a late fee! Doesnt answer the phone either. I would love a call back. UPDATE: After this post I received a call back from corporate and everything was resolved in a very professional manner. Thank you so much for taking care of this problem!

Jamie Kuntz and Mrs.Snow are the best !!! They were very patient and respectful with my moving process. I will recommend Red Rock Realty Group to anyone of all ages and all circumstances. Love love love this place !!

Greatplacetolive........wonderfulpropertymanager!

I had the best experience today with the staffI called because I was lost due to me not being from the Birmingham area. The one lady I spoke to when I called tried to help but she told me she was not from the area and was not familiar with the streets or ave but was eager to get me to the right place. I spoke with the other young lady and she guided me directly to the office. Both of the ladies were extremely helpful and courteous. Although they did not have an opening in the area I was interested I will be sure to keep in touch if the customer service continues to be top notch.

Red Rock Realty Group is a full service commercial Real Estate Company. Managing over 2,200 apartment homes and single family homes. Red Rock is led by senior management with 84 years experience. If your looking for a professional full service real estate company to manage your multifamily asset, commercial, single family home. Call Red Rock today. Our team is invested in your success. Cindy

Worst realty company I have ever had to deal with. Was treated horribly because of my skin color. My girlfriend put in her application for an apartment which basically got approved but her boss wouldnt verify employment over the phone (thats okay and a safe thing to do). Instead of letting her know of the problem, she received no notification. She called to find out days later about the status of her application because she heard nothing from them at all and was told of the problem. For a company needing to fill spots, since empty spots cost money instead of make money, this is a very horrible way for employees to be. When she put in her deposit and we asked about a receipt, we were told the receipt from the money order was enough (the tear off tab). I guess receivership of money doesnt require a receipt for this company or Brittany doesnt understand how a receipt actually works. Every other company weve rented from gives a receipt as proof of receiving a deposit (Arizona, California, Florida, Virginia). Very sketchy. Not a company we want to deal with.Update (20181106): The response to my review was horrible. Your core values dont mean a thing if there is no true follow-up to a problem so it can be corrected. I am in the U.S. Air Force and one of our core values are Integrity First. This company posted a advertisement as a 5 star review. There is no integrity there as they stated in their core values.

In my business dealings with Red Rock real estate I have found them to be very professional. In working with them year after year I have nothing but compliments for the level of customer service they provided me. Red Rock is a company continually pursuing excellence. They are problem solvers always pursuing a solution to problems instead of ignoring them. In the future I would be willing to work with him again without question.

My air conditioner went out last night (10/4). We have placed several calls through the maintenance line with promises of someone getting in touch with us ASAP. We haven’t heard a single thing. This is Alabama in the middle of summer. It’s HOT. I would never recommend these people to anyone.

Great Hospitality & good response time for maintenance issues. Have been living in Red Rock property for over an year and never had to call more than once for any maintenance issue.

I wish I could give this business no stars. Made me pay for application and never got in contact with me for a rental house. Very rude receptionist very rude Realtors. Would not recommend. ( Yes...Vinny Vukko is not my name...and you are 6months too late to resolve this situation. When paid your High priced application fee and when you told me my application was cleared was when we were to have this discussion. My family and I spent 2 weeks in a hotel room waiting to hear back from YOU...calling every other day didnt help either) Like I said 0 out of 5 stars. I should have known better after reading bad reviews about your company.

Highly recommend Red Rock Realty for residential property rentals. Excellent service by caring professionals. Especially the front office staff and property manager. I would definitely rent again with this company if the need arises.

Red Rock realty was very accommodating when it came to issues I was having in my apartment, due to the previous tenant. The office went above & beyond to fix these issues. Even to the point of replacing my dryer with a new one (even though my particular complex no longer offered washers/dryers).

Was able to walk right in, pay my rent and take care of an issue with my apartment with no hassle. Every experience Ive had has been pleasant

Nice realty group to lease for residence near UAB. Hospitable and helpful staff, maintenance is reasonably good. They try to resolve issues instead of staying idle for complaints such as parking issues, pest control etc. But one of the things they need to concentrate more is on maintaining cleanliness around apartment complex

If I could give this 0 starts I would. The atmospheres is very tensed & uninviting. The front desk/customer service reps that works in the Residential Department are very unprofessional & confrontational. The older Caucasian (heavy set) female doesnt acknowledge customers & the younger Caucasian lady (slender with slight overbite) likes to raise her voice & talk to adults as if theyer ignorant children. I always request receipts before submitting my payments in the drop & they always act as if its a problem. No other customers are present & youre not doing anything but on your personal phone/social media.If you activate the audio on your cameras you can clearly hear that words were exchanged between your cs rep and myself. Of course you can see a confrontation you can only hear it. Now you all are fake. Who ever I talked with when I filed my complaint stated that she shouldn’t have given me a hard time regarding a receipt request and now you want to call me a liar for the world to see. That’s slandering my character.

Jamie Kuntz is so awesome. She did whatever should could to get me approved. Also very courtius thank her so much. Amy also was great, very patient

Very prompt! You can’t beat being smack dab in the middle of the city in a reasonably priced complex and you get a overlook of the city. My complex doesn’t allow animals and I loovvveeee that! Police precinct right around the corner.

AVOID AT ALL COST!!!! They rent out to literally anyone including scum drug dealers. They don’t even check on their properties. When calling the police on neighbors we were retaliated against. Red rock doesn’t properly address anything. They are extremely incompetent in the office. Luckily, the altercation gave me an opportunity to move. The only reason I moved in was because of the movein special but they could give our properties for free and I still wouldn’t rent with them. Continue to have your tenants have dice games in your parking lot. They are rude as well. I can go on and on about the company in general but all these bad reviews speak for themselves.

Red Rock Realty has a great group of owners. I have worked closely with them for over 10 years and enjoy the professional relationship. They treat the people they do business with professionally and their employees are treated fairly. Red Rock is a great place to do business with.

The ladies at the front desk have been so helpful and nice since the very beginning!! I’ve enjoyed working with them. They have made the process of renting our apartment so easy! Thank you for everything!

Cindy is wonderful, she was very helpful on our leasing process. She made herself available, she was very kind, and has great interpersonal communication skills. Shes really Great! I give Cindy 5 stars...well see how it goes from here.

The experiences I have had with the front desk have been an exceptional! They are always a pleasure to work with; their attention to detail far exceeds any expectations. If my dealings with these ladies was my only experience, it would have been 5 stars!However, my experience with the maintenance requests has left something to be desired. From the first interaction, it seems every request has required multiple follow up calls, and even unecessary attitude and push back.

I have had nothing but trouble with this company. I own a home and moved out of state and needed to rent it. At first, they found great tenants and I really had no trouble. Unfortunately, those tenants moved out and everything slid downhill. The next tenant skipped out on the last 3 months of rent (which I have still not received from 9 months ago). He also trashed the house. Obviously, Red Rock did not do their due diligence when finding a tenant. I had them try to find a new tenant. 3 months went by with little to no communication. When I complained to the property manager, I was told that I could take my business elsewhere. It keeps getting worse from there. I have lost the energy to continue.

Vengeance belongs to the LORD! May the Only True Living God judge your company for the evil you did towards me in Jesus name Amen I am a child of GOD and you had no right nor authority. He said 4 you to over rule evil with GOOD. He said to bless and not curse. He said OWE no name nothing BUT love! Will u all continue to trample the Spirit of Grace...IDK but thats between U n the OMEGA!

I had an amazing experience purchasing my home from Red Rock Realty Group. My agent, Adrianne Curran, made the experience seamless and I would highly recommend her to anyone. In addition, the follow-up from the executive team with a personal note was greatly appreciated.

They are the best rental company a round and they good on repairing everything in a timely manner and they are very professional

I own investment property that is managed by Red Rock Realty Group. I have had a very positive experience communicating with the staff, managers and leasing agents. The people are top notch and truly work hard to represent their clients well.

The Lady at the front desk is incredibly rude. Her excuse for not having the paperwork ready when I got here was his she is the only one here. Exceptionally poor customer service.

The people at Red Rock are top-notch, and Ive had nothing but positive experiences with them. Theyre very honest and straightforward, and they know the Birmingham market well. Great company.

Please do yourself a favor and rent with another company in Birmingham. This is one of the most disorganized and frustrating realty companies I have ever had the displeasure of having to work with. The shame is that the apartment itself is quite nice, even if it wasnt cleaned before I moved in.Initially, after Red Rock tried to overcharge me, I was charged twice for my security deposit. Then, when moving in, I was told that the only way to pay my first months rent was through security deposit and that I had to drop it off in person at their office. What a thoroughly archaic way to collect rent! On top of the fact that their office hours prevent you from actually getting to their office if you have a full time job. Regarding their hours, even if you call while they are supposedly open, never once have they actually answered the phone. And good luck receiving a timely callback if you leave a message, as it takes at least a week for them to respond.Fast forward two months, and I receive a notice of 2 months back rent due plus a late fee and my security deposit. Not only have they lost the record of my security deposit, they failed to note that they already charged me TWICE for it. After spending 2 days on the phone and numerous assurances from multiple employees there that everything is settled, I hope it doesnt happen again. Next month comes along, and I am told I am being threatened with eviction due to $1300+ back rent missing from their records. I am still awaiting a call back regarding this new report of incompetence.This company is absolutely horrible when it comes to organization. The only person who has been helpful at their office, Jordan, appears to be the only competent one there, but the issues still keep piling on. If looking to rent in Birmingham, DO NOT look here.

Red Rock Realty Group out of Birmingham, Alabama has been a great experience for me. They have a caring and empathetic staff!!Red Rock wants to fulfill the needs of their residents in a timely manner and are very courteous at doing so. I would recommend them as an employment opportunity and as a landlorld.

Never had an issue with bed bugs until I moved into one of their units. It has been a total nightmare!! I’ve had to throw out most of my things and it seems they don’t even care. I’ve contacted maintenance TWICE with this very serious issue and still no response. My next step is calling the health department. BEWARE!!Update: I still have bedbugs and I am still being bitten 3 weeks later. They have “treated” my unit twice & its not helped at all. Plus I found out the lady next door had bedbugs in November & the man above me has had them too but they claim he doesn’t have them anymore. I moved in towards the end of Feb & the bites popped up towards the end of March which means these bugs were still here well before I moved in & they didn’t treat it properly. I’ve decided to just move and they refuse to give my security deposit back but I don’t even care. I’ll rather live in a clean, safe environment. The name of these apartments are KINGS DREAM.

I have always had excellent service with purchasing property and having Red Rock manage them. I never knew I could buy apartments and never worry about them. Red Rock handles renting them, collecting rent, and keeping up with maintenance. #1 company.

Had a wonderful experience with Red Rock today. The two young ladies at the front was very helpful. Great Customer service.

Great experience with the lady’s at the front desk. Always great you with a smile and will do anything they can to help you out 👍

My brother ancel rented an apartment from red Rock and received excellent service from Jamie kuntz and amy snow

Easy to work with very professional

Horrible company, the worst Ive ever seen and thats no exaggeration! They work against you not with you, very dishonest and unprofessional. Seems they try to put you out more than keep your service, keep in mind i have lived in my apartment for over 10 yrs and have never received a termination notice until this company took over. They disregard the lease signed and come up with these lies and made up figures and blame the previous company for it the first time. They dont want to fix anything but quick to put a termination notice on your door if rent is late. I dont know where these 5 star reviews come from, me and 2 other neighbors are planning to move out. They never answer or return your call.

Let me add as well yes VERY RACIST. Been renting for 6 years and never had any problems. Moving out ASAP will not pay another dime with this company. Zero stars. I am calling me a lawyer for sure I have already started looking for counsel.

Terrible service, will never rent from again. charged me $50 to go the .25 miles from their office to my apt door to unlock it.. treat people like a number and not a valued customer.

HORRIBLE! HORRIBLE! HORRIBLE! I WISH I KNEW THEN WHAT I KNOW NOW. THEY DONT CARE ABOUT THEIR TENANTS AT ALL. YOUR BASICALLY ON YOUR OWN. I MOVED IN AND TWO DAYS LATER MY A/C WENT COMPLETELY OUT. THEY SENT A TECH OUT TO REPAIR IT AND THE NEXT DAY IT WAS OUT AGAIN. I THEN STARTED HAVING PROBLEMS WITH ROACHES AND SPIDERS NOTHING WORKED. I WALKED INTO SPIDER WEBS ALL THE TIME. I HAVE A 10 MONTH OLD I CANT EVEN PUT ON THE FLOOR TO CRAWL AROUND. I THEN STARTED HAVING PROBLEMS WITH MICE. I ASKED IF I COULD MOVE TO ANOTHER COMPLEX AND I WAS DENIED. THEY CAME OUT TO MY HOME TWICE TO SPRAY AND I HAD TO CALL THEM TO DO THAT. PLEASE TAKE YOUR MONEY SOMEWHERE ELSE THIS COMPANY IS HORRIBLE!