I have never worked with such Nice and professional people at the car place. They did a great job. I will definitely be a lifelong customer.
Sylvester s is a great place.People are friendly .They listen for understanding of what the problem is with your car.Work is always done correctly the first time and in a timely manner.
Sylvesters is an honest and helpful company. They have assisted and researched the issues with my sons truck. Even though they are busy, they always go out of their way to help. We cannot say enough about this company. Thank you for everything!
Thank you so much for great customer service and a quick and effective fix on my car! Awesome.
My daughter brought her car in for a long needed inspection. We interacted with Chris who was very professional and honest. They uncovered that the rear brake bolt had broke, and saved her from a potentially bad accident! The price was very fair, and the mechanic didnt attempt to sell us any updates that we didnt need. I highly recommend Sylvesters based on their quality and friendly interaction.
Great job finding a solution to a tricky repair! Great service. Wonderful people. Very fair pricing. So glad I brought my car to you. Thank you for getting me back on the road safely!
Sylvesters’s has continually been the best experience of any mechanic and they’re always there for me when I need something done with my car.
They were very professional and I would recommend them to anyone.
Very nice business to do business with.
Always helpful, accurate with diagnosis, fair prices, and really great people.
Chris at Sylvesters Auto is seriously the nicest guy in the auto repair business, bar none. The Mr. Rogers of mechanics. We will always come back here for the professional service and absolutely stellar customer service.
Great local owned garage, did excellent work on my brakes and the price was fair.
Would highly recommend! Chris was awesome and very helpful! I had an issues with my transmission light coming on. He took a look at it and got back to me and said that he would suggest going to a transmission shop. Unfortunately, my father passed away that very same day and he offered to take my car to the nearest transmission shop since I had my hands full with things. It was honestly the nicest thing a business has ever done for me. I will definitely go back! Thank you Chris!
100% recommend. I had taken my car my Ford dealer for them to look it over and they tried to tell me that parts of my car needed to be replaced or else if I drove over a pot hole and it broke the back of my car wouldnt be supported and that it would cost $400 to replace it. I took it to Sylvesters to get a quote on the same procedure and they informed me that the part was working perfectly! I cant believe that the dealer was trying to scam me but Im glad that I took it to Sylvesters before paying that $400. My family has been going to them for over my entire life and I will continue to do the same
The staff here are very very friendly and are extremely knowledgeable in automotive repair. Theyre quick to get back to you on the phone and are able to take last-minute calls as well. If something doesnt work out theyll do their best to fit you into their schedule or give you advice on what you need to do. During store hours they also have an air pump that you can use for free
I called Sylvesters for replacement/repair of all 4 brakes, pads etc..after I got an estimate costing several hundred dollars more than that from a National auto service center. Sylvesters installed new brakes etc. Within a quick time frame and were very professional. I believe in keeping work local anyway .. Sylvesters is wonderful!!!!!
I needed some work done urgently. They ordered the part right away and scheduled me the day after it was received. It was found I needed another part during the repair and though it was not available new anywhere that day (the bumper and grill were removed for the initial repair and needed to be off for the additional part as well), he called around and found a used part so that the work could be completed the same day. This saved me a lot of money in labor as they would have needed to take the bumper and grill off the car again. Chris was very friendly and knowlegeable and explained things in a way that I was able to understand. I will be very comfortable going back for future needs.
Chris and the people that work here are great! They have very fair prices and go above and beyond to meet my needs. I would highly recommend Sylvesters Auto for any car or truck repair.
10/10 genuinely. I was so happy to find such a great mechanic close to home. Very honest with you, accurate estimates, and great work done.
One of my great friends, and a very honest person.
My entertainment center (with clock, bluetooth, etc.) went out a few weeks ago and I tried everything to fix it without having to get an expensive replacement. The only thing I couldnt do was unplug the battery because it was set too far back for me to reach it safely, and a couple other places I called said that theyd check it out but I would need to pay them $100+ to look at it and that I would most likely need to order a new center. I called Sylvesters and explained that I was pretty sure it just needed unplugged and plugged back in again, and they said they could absolutely help with that, free of charge. I was in and out in 20 minutes and its working perfectly! It was such an easy fix and I was deeply appreciative that they didnt try to pull the wool over my eyes and charge me needlessly. Thank you!
First time to this location and can’t say how happy i am with their service. Well explained and reasonable price. Will definitely be back.
I was recommended by a friend who has been going there for a while. Chris was patient, answered all my questions, and accurately diagnosed my problem, all before referring me to another place that he thought could do the work for less money. Honesty and genuine concern for customers is rare anymore. Ill definitely be back here.
Been there multiple times. Always friendly and professional. Honest about services. Doesn’t make unnecessary repairs. No charge for simple repair I needed one time. Fast and reliable.
Sylvester’s staff are friendly and honest. Second time having car serviced and they always do a great job.
Fit me in at last minute to check diagnostic code on my car...Checked codes for free, topped off my oil and only charged me for the oil cost. Great service and friendly! I will be back.
The best auto shop I have ever come by. Honest, fast, reliable work, and they even give BW students with their ID a discount! You will have no desire to try out other auto shops after you have been taken care of by Sylvester’s. Also some of the friendliest people I have meant.
Dear new potential customer, I have used Sylvesters Auto for my repair shop over many years. I highly recommend this business. These mechanics are excellent, very responsive to my requests. I am completely confident in their mechanical work. This is an excellent choice for any driver who wants to take good care of their vehicle and lives anywhere near Berea, Ohio.
This a great place to take your vehicles from small jobs to largeChris is the best
Took my car here once for a new starter. I asked if he could figure out why the AC didnt blow any air. He looked at it for a while. Didnt figure it out. He called to ask if I wanted him to keep looking it not, knowing I needed the car back on a particular day. I really appreciated the care put in.I dont remember the particular technicians name.
The customer care is amazing! Youll feel like your money is well spent when you do business with these good folk. Strongly recommend.
Chris is a great guy. As a single mom he has always found a way to do quality work within my budget. I never go anywhere else.
Sylvesters always takes the time to give thorough explanations on what is wrong with a car and how they will go about fixing the situation. The staff (especially Chris) is patient, friendly, and honest! Much better customer service than I have received at other auto body shops.
Always honest and always helpful. One of the best shops I’ve ever been to.
Very helpful and friendly! Will be the place we go in Berea.
Place is close to my job, when Ive came here people are nice and wait time is short
Best auto repair shop I have ever been to!! Chris is the absolute nicest and most honest mechanic I have ever encountered. I will never go anywhere else
The only place I go. Chris and his staff are incredible. They are honest, friendly, and effective.
Great service and prices. Knowledgeable staff. Fast and respectful
Chris and company have always provided very good service.Thank you.
Chris and Rich are two of the most honest men in the auto repair industry. Seriously, I trust them and don’t even get a quote when I bring in my trucks. I have been taken before, and know all the auto jargon, but they do the right thing every time. I won’t beat a dead horse, but you gotta try them out. My favorite part is when Chris tells me what’s wrong with my vehicle, he almost seems sad. Honestly doesn’t even begin to explain it.
The nicest staff. My car is always trying to break down on me. Im glad I found this place.
I have used these guys exclusively for 15 years. They are wonderful. Honest answers, quality work and reasonable prices. They get the repairs done when they say they will as well.
Chris and Laura and all the staff are great people enjoy stopping and say hello sometimes
Very nice shop and great people. Had some work done and they were right on it with a very fair price at that
This is autumn Kingen ( not Nikki)lol. But I wish I could give this place a 100 star review . The owner is the nicest man I have ever met . He showed me exactly what was wrong and how it works etc. Ive always dealt with shady car dealerships an auto shops and this is the first shop that has been really amazing and super helpful. I wish I lived here so I could always take my cars here but sadly I live in NC. Ill be sending my boyfriend here before he leaves to go back to NC to. Thank you again !
These guys are friendly and very willing to help no matter what. You wont regret coming here. All positive.
Favorite auto shop ever! Some of the nicest people Ive met and they do not ever recommend unnecessary repairs. Very fair in pricing also. I will continue to go here even if I move out of Berea.
I am from berea and so I came to this auto shop to get some work done. They did a poor job of pricing before any work was done. Fortunately, they did perform the job but we had to negotiate the high price. Attitude is fairly nice however.
A bit more expensive than other places but very HONEST and FAST. I really trust these guys, treated me very well over many years and vehicles. Wont do unnecessary work. Safety Minded.Joe
Great staff always helpful very knowledgeable of the service work they do in at a very reasonable price
Does great work. Very friendly.
Great people, fair prices, friendly service, you cant ask for more in an auto repair place.
Good people are hard to find..at Sylvesters, you will find good service and good people running it !!
Great place to get your car fixed
Sylvesters auto truely goes above and beyond. They are very honest and care about their customers. They get the job done quickly and efficently. I will definitely be a repeat customer and would recommend Sylvesters Auto to everyone.
Helpful hard working Friendly fast
This shop is real mechanics And they are doing the jobs right. I can not say enough good things about them. Wish I found them years ago. Would trust them to work on anything I have.
Honest and friendly good working people everytime
Chris and his team are the absolute best!
Friendly knowledgeable service at a reasonable price
All ways been pleased with the job they have done. Friendly folks to work with.
Does the work they promised do not overcharge
They have been working on our company and personal vehicles for many years and are always extremely helpful and affordable! We would never consider anywhere else!
Always go the extra mile!! Always sweetheart’s and trustworthy!!
Good price and quality work
Chris and his staff go above and beyond on their services.
Great service and treatment!
Good people and service
Great, fast service
Good service
Chris and Rich are true pros.
Very professional!
Fast and cheaper