Really loved my experience. We had a fairly complicated problem. They diagnosed it quickly. They were clear, and really upfront about pricing, and even offered to stay after hours for a bit when we were desperate to get the car and were worried we couldnt make it by 5pm. Id bring my car back to them any time.
Great work. Been using them for some time now. Friendly and informative people.
Awesome everyone was great thank you for a job well done.
They were very helpful, and had exactly what I needed for my car.
This gentleman was so helpful and pleasant when I stopped.in to get something repaired.
Got my car in. So far runs good. The staff seems to know what they are doing. Will bring my car back when needed
First time I brought my 2014 BMW X5 in for a valve cover gasket, oil filter housing gasket, and oil cooler gasket replacement. They gave me a fair price, less that what the dealership was going to charge, and they delivered the car back to me prior to the day they promised. Very honest and professional mechanics at this location. I plan to bring my vehicle to them to replace my transmission fluid, which I have 80K miles on.
I appreciate all the technicians at Mercedes Service, L. P. Every tech will always be honest and go above and beyond for their customers. Picking vehicles up, dropping customers off, and taking the time to explain to the customers on what is going on with their vehicle. I have had my vehicle worked on here and I have worked with this business for almost 8 years now and I highly recommend Mercedes Service, L.P. to those who want to have their vehicle worked on by honest, genuine, and caring individuals when it comes to maintenance and safety when it comes to your vehicle. Thanks Mercedes Service for always being dedicated to your customers!!!
Car repair
Worked with me on a repair, every thing was great. This is a much better alternative than the dealer. I had a great conversation with Michael about an old BMW, and everyone was very helpful. If you have a BMW or Mercedes in southeast Texas, take it here!
Ive always had a great experience and very satisfied with the my mechanic John Rugg. Their willingness to work with the customers, says a lot about this company. I always feel confident that leaving BMW and the work required will be addressed. Mercedes Services L.P I highly recommend this business for your Mercedes-Benz and BMW car service.
I always get good service here. They take pride in my vehicle
Great service! I always know my car will be in the best shape when the work is complete. The mechanics are always friendly and explain the work that needs to be done.
Friendly service, family run business with knowledgeable certified technicians. I scheduled my SL500 for service. They picked my car up and even took care of my inspection and washed it before returning it to me. Ive received this same top notch service for the past 20 years. Id never go any place else.
Good honest service and less than the dealership. Always been satisfied and they use only certified Mercedes parts. Take really good care of my 2011 GLK.
Great service as always
Have done business with these awesome people for years, never disappointed.
Fast, friendly, great and thorough service at a great price. I will definitely be returning for oil changes and anything else thats needed in future.
Loved my experience with this company
Well, not one, but TWO Mercedes dealerships tore up the trunk of my convertible (2005 SLK 350), and the last dealership returned it to me last Friday with a four-inch gap in the trunk with a broken trunk lock AND the check engine light on. On Monday, on the recommendation of a friend, and at the point of despair, I took the car to Mercedes Services LP. When I picked it up Friday, they had 100% resolved every issue with car, plus some I had not even brought to their attention. The dealerships were completely unable to diagnose and repair the damage they caused, and these folks restored the car to new mechanical condition from the engine to the trunk. I had lost all hope over the last four months dealing with the dealership, and was so overcome that there is still help out there that is so above and beyond that I actually welled up with tears of pure dee gratitude. They should call themselves miracle workers, because that is exactly what they are. Blessings of all good things to these outstanding folks.
Friendly quick service
Fast service, always gets me in even when busy, and super friendly customer service.
Nice place with smart mechanics
I am using them last 5 years, for Oil changes, Today I Visit because my Mercedes SLK 06 A/C not working, They Est. $1436.46 for replaced Compressor, and charge me $200 for Scan for Code, check Freon and reset Computer, I was watched them they have not done anything same time I made call to Mike Smith they told me for diagnose A/C is free of charge hmm.. also I told them last time they did not close bottom cover of car so they zip tie place on nut because they do not want put car on rack really.., after I gat repair cost I tuck my car for 2nd thought to Scott’s Imports on Collage he say you low on Freon you compressor working just fine, only cost me $81.69 for everything, after fix my car I came back and show to Owner of that place they my Compressor do not need change he could not see in my eyes, 2 year ago i gat replace my battery that battery was not made 11 month so I ask them take look without tuck car her told me $475 for run test and car have to stat they over night, I told that do not make a lot of sense, I ask replace new battery I pay deference while my battery have 2 yr warranty if I have same problem then I can leave my car over night for run test, also last oil change they put cheep Total bulk oil told me they put Mobile1, I will never go back this place even they offer Free Service
Always fast, friendly and convenient......right priced
Great service.
Kind, knowledgeable and HONEST!!!!!!!!!!!!!!!!!!!!!!!The best service by far.I would never take my car anywhere else!