The two women who cleaned for me did beyond an excellent job. I believe that they touched every surface in my house. They worked without stopping the whole time that they were here! I would certainly have them come out again. Thank you so much for your awesome work! Janis
Professional and motivated. Cleaners spent 4+ hours at home and never stopped. Love the result. I’ve used them twice so far and will do so again.
IF I could give this company a minus, I would give you a negative zeros.I just bought a house, I’m just getting around to leave a comment. They were hired by my son to clean a EMPTY house that was not that dirty..but had areas like the kitchen needed to be wiped down(oven, stove, counter tops), 3 bathrooms need to be clean and light fixtures, ceiling fans throughout the house. Vacuuming 3 bedrooms and sweeping the floors. When I say empty house. Moving is stressful enough, but when you pay $485 dollars and people and such a poor ___ job, SHAME ON YOU…Even the movers saw how nasty the bathroom was and floors was not swept…If you have a business take pride in your business name, and don’t give all these lame excuses on the CDC guidelines on the virus, because your employees did not do their job. I’ve read all the reviews and the replies shows POOR LEADERSHIP. I will NEVER refer this company and will report you to the BBB. SHAME ON YOU..
Veronica did amazing work. Thank you for offering your services in the Baton Rouge area.
Lauren did such an awesome job with our house. We have pets in the home and she did a great job removing all of it! Our house smells great also. Very please with her cleaning services :)
Extremely good job 👍🏻. Very friendly and efficient.Even helped figure out how to scan a barcode on my IPhone. Thank you to both who came from Cottage Care today !
They did an immaculate job and paid careful attention to detail. I only used them as a one time cleaning service for a move in rental property, but I would use them for regular service if I ever needed it based on how professional they were.
The Best cleaning service ever! Debbie and Brandi are wonderful!!! My house never looked nor smelled so great ! Thank y’all again for a fantastic job!
We love Cottage Care!
I have been using this service for many months now and can highly recommend them. They are always prompt and very conscientious about doing a great job. They are quick to rectify any issues if you have them. My professional cleaner this week was Karen and she went over and beyond to get some stubborn spots cleaned in my tile shower. My house was practically sparkling. I love it when I come in and everything smells so nice and fresh. They are also always very accommodating if you need to make a change in your schedule when things arise. This is very important to me so I never have to miss a cleaning. I simply cant say enough about the good job they all do.
I’ve been using Cottage Care for months & since we’re in a new home, I’m very particular about who’s here to clean. Under this current management, Ms. Nikki, things have been exceptional. My two main cleaners, Sam & Dayja are prompt, hardworking, polite, & eager to make sure everything is cleaned to my satisfaction. I recommend them highly.
Wonderful staff! Very professional! I’m very happy with my cleaning. I love how the manager was so upbeat, and kept saying she wanted it to be perfect; and it was!
We have been using Cottage Care for nearly 2 years now and I have been extremely happy with them. Amé is extremely thorough and efficient, and our place always feels 100% better after she has been here.
We signed up online to inquire about Cottage Care cleaning services. The response was quick and thorough. Weve had a month of cleanings at our home and value the thoroughness of each cleaning, plus the cheerful dedication of each cleaning team member. Were altogether pleased and expect to continue cleaning services from this point forward with CottageCare Baton Rouge.
We love our CottageCare representative, Samatha. She is efficient, thorough, and courteous. We are very pleased with the CottageCare service and would not hesitate to recommend you to our friends. Beverly Lyons.
I love this service! I have used Cottage Care for almost two years now and have never been disappointed. I have had the pleasure of meeting several of the staff members who work with Cottage Care. They are dependable, professional, personable, and proficient. All have done a fantastic job cleaning my home!While I am set up for cleaning every two weeks, they have been very flexible when I have needed to reschedule which is a plus!So happy I found Cottage Care!
Ive been a client of CottageCare Baton Rouge for many years. The professionalism and customer service of each and every employee is remarkable! Highly recommend!
Sam is rude and not the best cleaner. When asked to touch up some furniture she missed she acted as if I had no right she rolled her eyes and walked off. If I’m paying for the service I expect her to do her best. She had her phone out with the radio playing loudly while I was trying to watch tv. I will be looking for another cleaning service and I DO NOT recommend SAM!!!!
For months CottageCare staff have cleaned my home. A number of times Ame has been here, including today. She is conscientious, thorough, and pleasant. Excellent experience!
I called on a Tuesday for a full home (approx 2500 sq ft) move out clean on the following Thursday as we were closing on Friday and we wanted to leave the buyers a clean home. CottageCare was able to get people into our home on Thursday morning and do the cleaning just as we were hoping. They arrived on time and did an outstanding job; even more thorough than we were expecting. The price was quite reasonable. We are definitely fans of CottageCare and were happy to do this Google Review.
I have been a customer for about 2 years and am very satisfied. The lady that cleans my house is very professional and always has a smile to greet me. She cleans so thoroughly. I never have to go behind them because they do such a good job. I never trusted anyone in my house the way I trust them. They respect my belongings as they clean. I would recommend them to anyone that needs a clean house.
Rebecca has managed our cleaning for the last two months. We were struggling to find dependable, high quality care for our larger 4 bedroom home. The cleaners always arrive promptly. Service is excellent and even though I am picky, Im never disappointed. The prices are very reasonable and we are reminded 24 hours ahead of each cleaning by text. I could not be happier with the quality of service or customer care.
Sam is wonderful. She is friendly and super thorough. Very happy with her service.
I have been a customer of Cottage Care for many years. Cottage Care is very a reliable service. Its so easy to communicate with Rebecca and the staff. I would love to acknowledge Tabitha!!! She did an excellent job cleaning my house. We have recently completed some home renovations and she cleaned every nook and cranny. I also really appreciate Rebeccas reminders.
Great service! The ladies are always on time, quick and efficient. I love coming home from work when theyve been here! After a busy week, it means a lot to have a clean house; I have the weekend to focus on other things.
In all my 5 decades of dealing with housekeeping, Cottage Care of Baton Rouge has provided the best results. They are thorough, reliable, honest and professional. They have kept my home in tip top shape for years. They arrive with their own equipment, and they have many successful techniques for handling the clean-up. When they are finished, my home fairly sparkles. My thanks go out to Sandy and Rebecca for making this possible.
I have had Cottage for many years now. They do a great job. Its just my husband and I. I keep my house pretty picked up and I always tell them that I just want the cleaning. And they do just that. Rarely have I had an issue but when I did, I spoke with Brooks and now Rebecca. They were more than willing to hear my comments and address them promptly. I am pleased with the entire staff.
We have been a client of Cottage Care for at least 6 years and have always been pleased with their work. It is a pleasure to recommend this group to anyone looking for frequent or occasional cleaning.
Cottage Care has been cleaning my house since the business first opened. For many years I have welcomed this company into my home once a week. The staff is friendly and their detailed cleaning is appreciated. They see things that need to be done that I have overlooked. Its wonderful not to have to clean bathrooms, floors and dust.
We have used Cottage Care for several years and have always been pleased. The employees are always on time, courteous and eager to please. Their work is competent and complete. The pricing is reasonable.We would highly recommend them.
I have had this cleaning service for 10+years. They always come and clean well. They listen to my cleaning needs and are very responsive. So nice to come home to a perfectly clean house on the scheduled cleaning day! Ame is one of the ladies who cleans well and goes the extra mile! The management staff is innovative and thorough and detail oriented! They always give good service and will listen to any issues and make the situation right! I highly recommend CottageCare!
We have been with Cottage Care for a number of years now, and we are very pleased with their service. They always arrive at the appointed time, get to work, and finish in good order. The ladies who clean are helpful with specific household problems, and are happy to follow through on special requests. I highly recommend them.
This is based on my first cleaning experience on February 7, 2017. I was delighted with the cleaning of my home which included my kitchen cabinets which I had never seemed to get to. Also, my master bath which is now cleaner than ever. I would definitely recommend these two ladies to clean your home and want them back again to care for my home..
Waste of time! I completed an “instant” quote online and was told I would receive a call. The company called the next day and I missed the call, so I called them right back. A gentleman answered in what sounded like a call center and told me that all of “representatives were busy assisting other customers but someone would call back soon.” This is ridiculous. One of the reasons people hire home cleaning services is for TIME SAVINGS. If I was the franchise owner I would be concerned with how this foolishness is impacting my business. As a customer, I would much prefer to speak with someone local, not a robotic call center agent who asks me the zip code I’m calling from. I will be sticking with my current company that somehow finds the time to answer their business phone locally. I would avoid this operation.
Excellent cleaning service. Very good attention to detail. Would highly recommend.
The attention to detail and care shown by the staff is obvious. I had my first appointment yesterday and have already set up a schedule for them to come back every other week. I loved coming home from work to a perfectly clean house!
I have lived in my home for 38 years. Cottage Care cleaned my home yesterday. It has not been this clean since I moved in. They even dusted/vacuumed all my interior shutters. The staff was professional, friendly, and thorough. I am 100% satisfied and will be a regular customer from now on. Liz Treppendahl, Baton Rouge, LA
I have been going through Cottage Care for the last 6 months. They are always professional and always do an amazing job. Even when I get busy and lose track of my monthly cleaning schedule, Rebecca calls and gives me a friendly reminder. I would highly recommend Cottage Care to all my family and friends.
Cottage Care has cleaned our home for us every other week for over a decade. During that time, weve rarely had complaints, but when there were issues, they were handled promptly and courteously. Prior to hiring Cottage Care, we used another well-known cleaning service that consistently performed at a mediocre level. However, Cottage Care has consistently met or exceeded our expectations. I highly recommend their services.
My first experience with Cottage Care was very good. Samantha showed up on time and did her job very well. Their prices are reasonable and i will be using them again in the future.
Ive been with Cottage Care for several years. They have never disappointed me. The staff are all professional and very kind and they all work hard. Theyve done an excellent job cleaning me house.
I have been using Cottage Care for a little over a year and have been pleased. On the rare occasion that I have had an issue, they make it right - which is all I want. I appreciate how courteous they are and how reliable they are.
I have used many house cleaning companies over the years and Cottage Care is, by far, the best of the best. The staff is so thorough when cleaning, I feel like my home is spotless when they leave!Rebecca, the manager is always willing to work with me if I want to make any changes to the routine, and special kudos to Karen and Ashley, who clean like dirt devils.
We have used Cottage Care for about 5 years. My husband works a shift schedule so we cannot always have the same day of the week or month. They have always worked with us around our busy schedules and with our dog. They are professional and do a great job. Its always a great day when I get to come home to a clean house!
Have been using CottageCare ever other week since November2016. Our cleaning lady is always on time, does an outstanding job and does everything we ask of her. Really like that we always have the same lady.
I have been using Cottage Care for over a year and have been pleased with their service. They are always timely and have proven to be trustworthy. They consistently do a good job and responded very timely on the one occasion I had a complaint.
We have been using CottageCare for several months now and love it. Ame does an absolutely amazing job cleaning our apartment!
Great girls, very efficient and on time, would definitely recommend!!
We have used Cottage Care for over 7 years. We are extremely satisfied with the service. The staff is always courteous and professional. There have never been any major issues and minor ones were corrected immediately.T.Schwamberg
Ame and Sam were fantastic! The house looked amazing! Will definitely use cottage care again!
I dont know what I would do with Cottage Care! They are professional, consistent, and thorough. We have been using them for years and would recommend.
My Cottage Care house cleaner Sandy is very professional and courteous and does an excellent job. I have used this service for over ten years and I am pleased. Beverly Lyons Chippenham Drive Baton Rouge
Horrible, horrible service! Where to even begin?First the lady showed up & disclosed that she has gained 75 pounds since her sobriety. Thats great; youre sober, but I dont know you. Should I hide the medicine or alcohol? I dont mind her background, but it wasnt very professional to start off with that. Then she tells me that they do not clean toilets. According to this cleaning crew feces & vomit are considered a hazard. Well my 91 y/o grandfather does not have E. coli. This is absurd. You are a maid, paid to clean. Wear gloves. Do your job.My aunt calls the manager to complain about this. The manager says they do not clean toilets then texts the cleaning lady right away saying something about her sobriety comment. Well now Im in an awkward position. The cleaning lady asks to speak with me then breaks down saying she was homeless & proud of her sobriety & that if she makes me feel uncomfortable she can just leave. Well now Im totally uncomfortable in my own home.I got back from work to see that:1. The bed was not made. The sheets were still in the dryer. Oh, with this company you have to wash your own sheets in order for them to make the bed, so I was told.2. Plastic bags were not replaced in the emptied out bathroom garbage cans.3. EVERYTHING was out of place. You could tell where they touched. Most of the stuff wasnt lifted up to be cleaned. It was cleaned around items.4. Toilets were not cleaned since thats considered a hazard.5. The kitchen counter had sticky spots all over it.6. Peanuts were found on the tv console.7. The microwave was not cleaned.8. The trash was not taken out.9. I had a dirty towel on the floor that I used to wipe up the water from the shower. The lady hung up my dirty towel, found on the floor next to my toilet, right over my clean robe.10. The empty box next to my trashcan (because it couldnt fit in my trashcan) was left there & not thrown out.This place is a joke. I would not recommend their service by any means.
I have been a client for several years. The staff is friendly, prompt and thorough. I have been very satisfied with the consistency of their work.
I have had a great experience with Cottage Care. The staff are always so friendly and the apartment was spotless when they left!
I have been a client for about 7 years. Service has been consistently good. Staff are polite and respectful. I have had no major issues.
Very professional ! An exceptional job each time.
Cottage Care is a great company! There service is impecable and there staff is amazing. They clean very thoroughly and are very professional. Rebecca is awesome to work with. I wouldnt go anywhere else.
After an initial confusing cleaning with too many cleaners that left me unhappy.Cottage Care sent one dedicated cleaner to redo the entire house and she did a remarkable job! She has become my regular and dedicated cleaner that I am used to working around in our home as a vital link to keeping our household in ideal condition.
Ive used Cottage Care once while waiting for my regular housekeeper to recuperate from surgery. Two of them arrived on time and went right to work and did a very good job of cleaning my house. I will keep using them until my housekeeper can return (if ever).
Rebecca is responsive to concerns and willing to accommodate changes to the normal scheduled cleaning. The ladies almost always arrive at the scheduled time and are pleasant.
Cottage Care does an excellent job cleaning my house. I highly recommend them.
I love Cottage Care. I started out by calling them every once in a while but eventually switched to a regular schedule. It’s so nice to know that they’ll be coming and that they’ll do a wonderful job each time!
Excellent service, the 2 ladies were courteous...On time and they did a awesome job ... Ive already scheduled my next cleaning
The cleaning is very thorough ... I am always so very pleased with the results I get with CottageCare Baton Rouge!
They always do a great job and are very accommodating when the schedule has to be changed
I have been a client for over a year and have always been extremely pleased with the jobs these guys do on my house. I would never go anywhere else.
They did a great job cleaning and have a very courteous staff!
They do a great job and have dependable and great working around our pet. We have been a customer for many years.
The cleaner is friendly and does a great job.
Very courteous, professional and easy to work with, they do a wonderful job,
Great service.
Excellent service!