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ARIUM Glenridge
5501 Glenridge Dr, Atlanta, GA 30342, United States
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ARIUM Glenridge

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Jo
Review №1

I visited this lovely property today with Michael as my guide. He was very helpful and professional. The 2 bedroom 2 bath was very spacious. I love the quartz countertops and stainless steel appliances. This one is at the top of my list!

Ta
Review №2

Michael and his staff are amazingly knowledgeable and accommodating. Michael is a true professional who takes great pride in his work and operates with both transparency and integrity. I cannot wait to join this community! Such a blessing to have found this gem! Thanks Michael & team!!

Sa
Review №3

The entire staff is incredibly welcoming and helpful. Keenan gave me an apartment and facilities tour and was very nice and informative. The area is nice and well kept. Overall great experience so far!

fr
Review №4

FILTHY!!! This is the most disgusting place Ive ever lived. This complex should not even be a part of Sandy Springs. If you like waking up and walking through garbage everyday then this is the place for you. The trash is not only unsitely but it is a SERIOUS HEALTH CONCERN. Be very cautious management will lie through their teeth and tell you these concerns have never been brought their attention(Like they have told me every single time Ive shown them pictures). Ive called monthly for a year over these health concerns and nothing has been or will ever be done to take care of the tenants. NOT A SAFE ENVIRONMENT FOR CHILDREN. HAZARDOUS.I would be more than happy to change this review, only after these are permanently addressed and solved. This is not what luxury living in Sandy Springs should look like.

La
Review №5

Arium Glenridge was my last and best apartment experience since living in Atlanta for 13 years. I rented a large one bedroom, newly renovated apartment, double balcony, upgraded appliances, washer and dryer, fireplace, and a large walk-in closet. The amenities include a gym with a rock-climbing wall (its not large, but still), a swimming pool, a secured package room, valet trash, and assigned parking. The location is convenient as its close to Roswell Road, 400, and Perimeter Mall. I never had a problem with noise or neighbors. The community is diverse, with people of all age ranges, complexions, and cultures. Im a quiet person, but everyone seemed friendly. The staff is excellent too, although I hardly needed anything from them. I didnt renew because I returned to North Carolina to assist my elderly parents. Arium Glenridge gave me a great send-off. I highly recommend living here! Bittersweet goodbye.

Va
Review №6

I believe reviews sometimes are a way for people to vent out and could be subjective so I will try to stick to the facts and actual actions.When we arrived there this past Monday we had to wait for a while before being acknowledged by someone other than the people in the two offices with the door closed while the office was empty. After a while, two of the leasing team members came into the office. No genuine interaction was intended by neither of them based on their tone and their attitude. A female that was assisting us share some pricing but no pricing sheet or floor plans were given to us. It was a self-guided tour, which is fine, but we were given a code to open the door with no map or instructions other than verbal which you can easily forget when visiting a new community. At that point, our perception of the community and the staff had negatively changed.I truly understand that the stress, atmosphere and culture of a company can affect how employees behave and do their jobs every day, so this is NOT a complaint towards the team members, but MORE for the company itself to take the time to check on their employees, their mental health, the tools or opportunities they are providing and really make sure they are happy at work overall. I strongly believe if your employees are happy, their performance will be outstanding, therefore, you will have very satisfied customers too. The community (and I am sure the employees also) have a lot of potential so hopefully the owners will take this into consideration and move forward in a more positive and mindful approach.

Na
Review №7

I love how professional and authentic Michael was. He helped my process of getting approved and moved in as smooth and fast as possible. I love my new place.

Te
Review №8

Morgan was such a pleasure to meet. He and the rest of the staff was very friendly and made me feel comfortable. The apartment that was shown (2/2) was very clean, spacious, and the apartment complex itself is in a very quiet area. I would really recommend this complex to anyone looking for somewhere clean, quiet, and spacious. If you haven’t went for a tour yet I suggest you do so now.

Ju
Review №9

Morgan was very professional and pleasant during my visit!! My only complaint was that there wasnt any apartment available to see but only on video. Something to think about.

Sh
Review №10

I had came to view a two bedroom again. I had worked with Michael. He had went over and beyond. He was very pleasant. He had took me to view an apartment and it was raining very hard.The apartments are very nice. Also, the schools are great in the area.Please stop by to visit

Lu
Review №11

The service here for my client has been 5 STARS!! The Leasing Team is both responsive and personable. Pedro and Michael walked my client through a process that was just impeccable. Thank you for assisting me in ensuring that my customer felt both welcomed and accommodated.

Ai
Review №12

Just want to start off by saying I’m happy to be apart of the ARIUM Glenridge community! Pedro went above and beyond in helping me and my dad get the apartment that we desired and even updated the unit we were in before. He really has made our experience even better and are just happy to call this community our home!

Je
Review №13

Do not move here! I have been living here since 2018 and will not be renewing.They recently added assigned parking. And still tow if you have a car in your own spot. Less than 10 guest spots for 9 buildings and those are being used by vehicles that have been here for weeks. It has not been addressed. They have towing company here every night booting people’s cars. I’ve brought up these issues since the situation started and no communication from management.You cannot have more than one vehicle. Instead they will charge you $50 to park in a gross and muddy garage.Also every time it rains there seems to been a leaking issue. And mold that they do not address. There is also mold that comes from the vents.Too many issues with this complex.The 5 star reviews do not come from residents.

ft
Review №14

DO NOT MOVE HERE! ALL OF THE POSITIVE REVIEWS ARE FROM NON-RESIDENTS. AS A RESIDENT HERE ARE REASONS NOT TO MOVE.1. THEY WILL BOOT YOUR AND YOUR GUESTS CARS.Why? Doesnt seem like a big deal? Well when you live in building 2 and your reserved parking space is in building 6, on a hot day in Atlanta, youll regret signing the lease. Still not a big deal? You like taking hikes from your car to your front door in the dead of night and blistering sun? Fine 🙂 well do you have friends and family that visit? Kiss that good bye 👋 guest parking is only in building 4 & 8... advise anyone who comes to visit to take an uber especially if you want them to stay overnight.... because2. They do not allow over night guests... thats right if youre a fully grown adult who would like to stay here, you are expected not to have a sleepover. 🤚 weird right?3. ROACHESThey will lie to you about pest control to get you to sign the lease, when you inquire after move in they will use the legal loophole that it is residence responsibility4. Broken appliances, doors, and windows upon move in....5. Simple maintenance requests take upwards of 2 1/2 - 3 months to get ANSWERED... NOT FIXED BUT ACKNOWLEDGED. only after you hunt down everyone and their mother.6. Its ghetto here, people fight in the street about parking and personal issues. Just RUN PLEASE JUST RUNCurrently in talks with the city about this place to see what can be done.

Di
Review №15

Michael was fantastic! Even my twin 7yr olds Enjoyed the tour. Property seems very well kept and quiet. Great amenities. It was a weekend and residents were poolside and everyone was collectively enjoying themselves. Everyone knew Michael by name! Very good first time impression :) Im sold!

Ja
Review №16

Initially I loved it here at Arium, but since I’ve resigned my lease I must express how disappointed in the turn around for a simple maintenance request. I renewed my lease in Feb of this year I’ve put in several maintenance requests to have my floor repaired. I have 2 kids who go to High Point Elementary right behind this complex which is why I chose to renew. It has been well over 6 months and my floor hasn’t been repaired. Seems like I have to go to the leasing office every other day because the phone is never answered. I’ve requested directly several times to speak with the property manager to get this resolved, but I’ve had no luck. My kids have injured themselves several times because the floor is separated. I guess they just don’t care. No one has offered to place me in a new unit or at least give me the original terms of my first lease since they obviously can’t pay contractors to fix a floor in my unit. Pedro is an amazing leasing agent but unfortunately he has to get approval to even get the floor fixed. I will definitely be viewing other apartments because it makes no since to pay $2000 a month for a place where I can’t even mop my floor. The pics I have attached are from the initial request in February. I will come here and post every single day with a new picture of my floor until this is resolved. I am a single mom and if i wanted to deal with that this I could have just bought a house, at least then I’d be in charge of when things in my place get fixed 🙄

De
Review №17

Mo is always so helpful and kind! This property is very nice and clean. !

Ch
Review №18

I toured Adium Glenridge with Keenan and he did a phenomenal job showing me around the complex and answering any questions I had.

Ri
Review №19

Let me start with saying Michael was a pleasure to work with on my tour! He showed me around the amenities and explain everything thoroughly. He is very polite and welcoming! If you do a tour ask for Michael!

Sa
Review №20

Had a nice tour today! Alta and Michael were very welcoming and answered all my questions. Appreciate their attention to detail. Not just providing a tour but asking specifically what I am looking for and what is important to me. I appreciated them going the extra mile! Keep up the good work!

Si
Review №21

I checked this Lease Office about a month ago and my visit was brief but from the very start at the door I was greeted from Micheal, very polite, smiley and helpful!At my second visit - I was surprised I was again welcomed from him after I enter the office earlier for my scheduled appointment! He was not only happy to see me back but took me on a tour even I was a bit early ! Extremely bright and always polite ! I also notice the vibe in the entire Lease office - everyone was very happy to be there, extremely helpful and polite ! Thank you again for all your help !

Do
Review №22

I absolutely love this place! I was greeted with a pleasant welcome by Michael. At that moment, I knew this was the place I’d like to call home. I was given a tour of the community. Michael was very knowledgeable of everything there is to love and enjoy about this community. I can proudly say...I found a new home. Thanks so much Michael! 😊

Ke
Review №23

Highly recommend NOT moving here. The management here simply does not care for their residents. You are profit and revenue to them only. Recently assigned Parking has been enforced here. They do not allow guest parking. You’re guest will get a boot or towed if not in the 1 of 5 guest parking spots that are never available.

Ni
Review №24

Love this property the office staff is so helpful everyone is so friendly and always here for us!

sk
Review №25

I tour the property last week and I felt very welcome by the team. The assistant manager Addy provide me with such a great customer service and detail information about the whole application process. I was content with what saw and Im still on the process of apartment hunting but this property is at the top of my list.

Pa
Review №26

From the moment I walked into the rental office, I was greeting with the biggest smile and wave I was immediately drawn to see and hear more about the property. Carmen was very friendly informative about the property, parking, amenities, rates and my desires in a unit. Carmen did not leave not one stone unturned. Upon returning to the leasing office the property manager Alta further answered imperative questions and even sung an impromptu song to change the vibe. Overall, I loved the property, the location, unit space and the staff. Its definitely hard to find good customer service but this location exemplifies complete excellence.Thank you,Carmen, Pedro and Alta for the ultimate customer service experience.

Ko
Review №27

Alta, Michael and Mo are all OUTSTANDING! They went over and above to get us all moved in. They were so sweet and accommodating to our kids and even offered them snacks during the wait. We moved here from out of state, travel was delayed and our family was tired and hungry! Those 3 handled our case with such an awesome sense of urgency but efficiency. They were so professional and their customer service was APPLAUSE ALL AROUND! They all stayed late after hours to make sure we were taken care of so we didn’t have to sleep in our UHAUL! We were able to get moved in and settled that night. So grateful to officially be a part of the community. Thank you ARIUM team!!!!!!

Wi
Review №28

Horrible experience - do not live here.Please refer to the attached pictures.These units are disgusting. They are enveloped in mold and cockroaches, which if you read more of these reviews, you will see many tenants confirm.Beyond the mold, cockroaches, horrible parking, and other issues that other reviewers are posting about, the worst aspect of this place is the management and staff.If you were to sign a lease here, and inevitably experience issues like the horrible mold in the attached pictures, the staff will act in a manner that is quite the opposite of helpful.They will be rude, deny that there are any problems, ghost you, and in many cases pertaining to mold specifically, will send someone to paint over it instead of fix the problem.On numerous occasions, I had to get the parent company, Carrol organization involved in order to get any sort of help.The 4 star rating here on Google is inflated by reviews that Arium aggressively solicits through blast emails to all of their residents, and begs for whenever people come to the leasing office.This place is a nightmare.Whatever you do, don’t live here.

An
Review №29

Michael was VERY professional, efficient, he knew I was pressed for time and he showed the unit without rushing or making me feel rushed. This is most definitely my new home! 😊💪💯

Ka
Review №30

The best apartment I have lived in. In a great area that has everything around it. Quiet and clean. Pedro has always been our favorite consultant. He had helped us out on many occasions. If you come in to look for an apartment, please ask for Pedro, he will make sure you are taken care of.

ca
Review №31

So if youre in the market for a home consider Arium apartments in Sandy Springs. Go check Micheal in the leasing office and hell attend to you with respect and courtesy! Even if you leave not getting an apartment with them, Im sure youll be pleased with the experience of hunting there with Micheal. He answers all questions with a thoroughness that is refreshing in these times. Definitely would recommend!

Ch
Review №32

Mo & Michael are amazing. So sweet gave me a lot of information about the apartment complex. They both made me feel very welcomed.

Ma
Review №33

So, Alta the manager here was incredibly helpful. She is always attentive to my needs! I dont know how her and Addy, the assistant manager have a personal life because they are always catering to the current and potential residents! Definitely ask for them by name 🤗

El
Review №34

My 3 year experience leaving at this property has been an enjoyable one. I have no complaints, from the friendly staff to the urgent reply of a maintenance request. My experience living here has been a pleasant one.....Come checkout Mrs. Brown, Micheal, and the entire crew, if youre looking for a place to call home!

St
Review №35

As my life is writing a new chapter, all I can say is that I am and will forever be grateful for my experience here at Arium Glenridge. Treated with most respect and best attention from Assistant Manager, Addy. She was attentive to my needs and wants, never I have experience a tour before like I did with her. I am looking forward to become a future resident here.

Ke
Review №36

Had an effortless move in and loving my time with Arium Glenridge. They have definitely improved since I last lived in Sandy Springs 3 years ago.Michael Robinson and Mo Jackson have been very helpful as well.

Re
Review №37

Pedro and Alta were so helpful and on top of things to get me moved in quickly! They made me feel welcome and at home from the beginning.The location is excellent and the price is great for the location. Can’t wait to lay at the pool and enjoy the outdoor lounge area this summer!

Sh
Review №38

So I just want to say that Michael made this apartment tour seem like we were visiting an old friend. His level of professionalism along with his friendly personality made for a great experience. The property management world needs more people like him. Well definitely be moving forward.

My
Review №39

The first thing I noticed when I walked into the leasing office was how friendly the agents were to the customers. Between yesterday and today, I visited at least 10 different places and Arium Glendridge by far has provided the best and friendliest service!Michael was my leasing agent and it was great to hear that he had been here for a while. He seemed to really care about each and every person that walked through the doors as well as the residents! Overall, really great prices and really great facilities, and most importantly amazing leasing agents. Thank you for an awesome experience!

Ji
Review №40

Great location right off the major highways! RIGHT inside the perimeter. Alta is such a gem; Ive never met a person who cares so deeply and treats residents like her own family members. Its so difficult to make change, but she works tirelessly to make the community a better place. She and Michael are one of the biggest reasons why we love living here.The assigned parking project has been such a long time coming, but it is finally coming very soon so were all very excited!! The entertainment area was renovated about 1.5+ years ago, and its so much better than it used to be! Its an open space with nice grills, fire pits, a very mini dog park, etc. Excited to host friends there after the pandemic.Also, the maintenance staff - Mark, Allen, Mendoza, Alonso, etc. are some of the kindest people that youll ever meet. Theyre working all the time, but theyre always smiling.

La
Review №41

Mo was super friendly and informative. Really made touring here even better! I highly recommend the Arium.

TJ
Review №42

Michael is a pleasure to work with! The process of acquiring information for the apartment was very simplistic. The property is absolutely beautiful, comfortable, quiet and offers all the amenities you could ask for. Just ask for Michael 😊

Je
Review №43

PEDRO!!!! He is by far the best! He made sure that we were aware of everything going on as we were going through the application and approval process. Once we were approved, he made sure he walked us through everything. He made us feel soooooo welcomed before we even signed our lease. He is amazing! And our apartment is so beautiful :)

Im
Review №44

My partner and I toured Arium Glenridge today and Michael was great! He was very knowledgeable and showed us a unit I think would be perfect.

Ab
Review №45

Michael did a fantastic job showing me around the complex and was so kind to me from the moment I stepped in the door. He went above and beyond to make me feel welcomed into the community.

Li
Review №46

I’m honestly not sure why the stars are so low for this complex. I’ve lived here almost 2 years now and I’ve really enjoyed it. Pedro at the office is amazing. Maintenance has always been very attentive. The area and price is great. Would most definitely recommend!

Sh
Review №47

I moved out of this complex after completing my lease and giving enough advance notice before moving out. I am still waiting for my security deposit back and its been 9 months. The place was left in great shape and they are still looking into it and are very unresponsive to emails. They have a hard time parting with money that does not even belong to them!

Ga
Review №48

Awful experience with the leasing office. They don’t know how to take care of residences or plan out big changes to the complex. If there was an option for a 1/2 star I would put that as the rating.

JO
Review №49

I actually love it here. I’ve been here for awhile and management has been totally attentive to my maintenance needs and any questions I may have. People complain a lot but this is prime location so I’m not going anywhere anytime soon.

An
Review №50

The staff was very friendly especially, Addy !!! She was wonderful and very patient with me today. Answered all my questions and was very thorough with the application process.

Sy
Review №51

Michael was such a gentleman from the first moment i walked through the door. He had such class and was so professional. To be honest the whole team was amazing. I would absolutely recommend finding your home with him. 😁

Ke
Review №52

Had a great tour today with Michael! Very personable and loved the unit :)

Jo
Review №53

If I could give it 0 stars I would……..Arium Glenridge looks good on the outside but it’s really a hot mess :( 1st things first I’m paying for a gated community but not getting it. 2nd this assigned parking is a mess. 3rd management is not reliable.The gates neverrrrr work I have a gate card for no reason. Mailboxes are messed up also.Assigned parking isn’t enforced!, Management can do a better job and stop doing things last minute plus not answering the phone. Save your money and find something because this place ain’t luxury at all it’s all for show. I wish I would have never rented here it’s plenty more to say but I ain’t gonna do too much the only thing good about this complex is the area it’s in.

Ja
Review №54

I moved in a few days ago. Pedro assisted me from beginning to end. Moving is already a hassle but Pedro helped make it a smooth transition. He has been very attentive. Love my new community!

Ly
Review №55

Alta with Arium is very professional and kind! Our experience with her was nothing less than exceptional. The property is clean, well groomed and spacious. Great location & Positive Vibes, a blessing to our family.

Ra
Review №56

They will do everything to make sure you sign the lease and after that, you’re on your own.Parking is horrible. They will boot and tow your car even if you live here. The front office never picks up the phone. Maintenance staff is friendly but the vendors they partner with for carpet repairs, ceiling repairs, locksmithing, etc. are horrible.This is one of the cheapest complex in the area for a reason.

La
Review №57

Weve been contacting the leasing office SEVERAL times in regards of maintenance needed fixed in my apartment. Management does not bother to contact back in regards of it. Ive came to the office for reassurance theyll fix the issues and hasnt. Its ridiculous.

Es
Review №58

Excellent apartments, in very good condition, we have been living here for 3 years and now we will move to a new bigger apartment but in this same place, I thank Pedro Espinoza for helping us find our new apartment, ask for him, he is very kind, highly recommended, thank you Pedro!!!

n
Review №59

I want to start by saying myself and my husband are not residents yet. However the professional knowledge that Pedro has shown as well as the other young man were impeccable. They continued to check on us as we filled out our leasing application. Anytime we needed help it was never a bother for him to skip down the steps abs help us. We really appreciate all of the kind jesters that we’re given and hope to make this our new home soon.

An
Review №60

I love it here! Mo in the office was absolutely amazing!

JD
Review №61

Upon visiting I was immediately welcomed by Carmen and Pedro whom were both fantastic at making me feel welcome and attended to. Amazing customer service and just being flat out thoughtful people are understatements.

Ry
Review №62

Michael was a great tour guide and knowledge resource for Arium Glenridge. He was very upbeat and helpful. Made the experience great.

Ar
Review №63

My experience in this place has been for 3 years very good apartments in excellent condition, thanks Pedro Espinoza for finding me a new apartment in this same place, recommended thanks Pedro.

Ja
Review №64

Just completed the tour with Michael, he has such a great personality and exceptional attention to details. He is very courteous which makes the experience that more perfect. I can see that a lot the residents enjoy his presence and it makes you want to live here being that they have a good relationship with the leasing manager. Can’t wait! 😊

Da
Review №65

After a miscommunication issue in the beginning of my lease, Pedro took ownership of the situation and stayed engaged thru my moving in process. He was friendly and caring. He answered of my questions and made sure that my expectations were met and I was completely happy. Arium is a very welcoming place and I am looking forward to my living here. Thanks Pedro!

ch
Review №66

Thank you Briana for helping me out! You went above and beyond! You were so helpful and accommodating! I really appreciate your warm and caring personality! Thank you!

As
Review №67

The only good thing about these apartments is the location. Between Dunwoody and Buckhead, youll have access to lots of great restaurants and shopping centers. I felt relatively safe while living here. Notice that the very positive reviews are from people whove only taken tours and have just moved in. Some people may have had positive experiences here, but the negative reviews are real experiences, too. If you move here, you will be rolling the dice on which one you get.Also, youll see how the company responds to the poor reviews. They send a resident email asking for feedback all the time. Ive submitted my feedback so many times, but no one has ever followed up with me.Everything else is terrible. Lets start with parking. This property was on the news for the terrible parking situation--just google it! If you get home past 7 or 8, theres a high chance you wont find a parking space. If you get there after 10 or 11, YOU ARE OUT OF LUCK. There were many nights that I circled the ENTIRE complex trying to get a space. There have also been many nights that I parked on the other side of the complex and had to walk to my apartment in whatever condition. They are trying to implement assigned parking but it was a nightmare. Highly disorganized. They kept running out of decals, they assigned people to spaces that were nowhere near their building, and they never follow up to let you know if/when the issues have been corrected.The groundsmen that maintain the outside of the property are kind, respectful, and they do a good job. Some of the maintenance men that resolve the interior requests are terrible. They often make the situation worse than they found it. One in particular always has an attitude. Theres another who talks on the phone the entire time hes servicing your apartment/building. I once was awakened at 8:30 am on a Saturday because he was fixing my outdoor AC unit. He was talking so loudly on the phone.The apartment walls and ceilings are paper thin. I could hear my upstairs neighbor when they opened their front door, kicked off their shoes, and walked to the bathroom. I could hear their toilet flushing, their shower, and even hints of their phone conversations. Same for my next-door neighbors. I felt like I had roommates instead of neighbors. I was so uncomfortable in my own space because if I could hear that, I felt that they could hear me.Lastly, the leasing office staff is terrible. Michael is the only one who I always found kind, capable and professional. The rest are terrible. Turnover is high, and its rare to see the same people for long. Many of them are unprofessional and lack the knowledge or training to do things efficiently the first time. I rarely visited the leasing office because of this, but when I did, it was a headache. The phones have been off since the start of the pandemic. Even if you leave a message, no one calls you back. Email? They wont respond. You have to go in the office to be taken seriously.There are other reasonably priced apartments in the area. Even if they cost more, its worth your peace of mind to check them out before you come here.

Mi
Review №68

Very fast service, beautiful and Spacious Apartments, Wonderful staff Pedro help me move in in a week was very helpful I’m walking me through everything with the apartment I definitely recommend staying here property is beautiful and I’m looking forward to raising my children in this location thanks guys again

Jo
Review №69

Pedro was very professional and accommodating during my move-In. Im looking forward to calling Arium Glenridge my new home.

Ki
Review №70

This review is in reference to Pedro Leasing agent, he did a outstanding job assisting my daughter in finalizing her lease. There were issues getting her information due to moving from Nashville to Atlanta, Pedro took over at the ninth hour and got my daughter in her apartment.

Ma
Review №71

It was such an amazing experience I came in looking for an immediate move in and there was this guy name Michael who said he got me, and he really took care of me ! He made the process so simple and easy I highly recommend moving here I wish I could rate them at 10 star Thank you Arium Glenridge !

Ne
Review №72

Today I had a wonderful experience meeting Micheal who was so helpful and you can tell loves what he does. His overall presentation was great. The Apartment and property was beautiful! I would recommend this place for exceptional presentation!

Ja
Review №73

They were really nice and helpful... I came in to view a unit and they were very respectful and they didn’t “make” me feel like I had to apply. I went ahead and applied so hopefully I hear good news soon! I can’t wait to call this place my new home!!!

So
Review №74

My friend and I toured with Michael and had the best experience! He was so genuine and helpful and created a welcoming environment and a positive experience for us.

Wi
Review №75

Do not move here! Many of the apartments here are infested with bugs and after multiple unanswered emails, it is clear that the leasing office staff does not care.9/1/21 Update: Still living with gnats flying all over the place. The leasing office still hasnt fixed the problem. DO NOT MOVE HERE.8/19/21 Update: The leasing office wont return my calls or emails about the ongoing infestation. Ive had drain flies for 5 months and the leasing office and their incompetent pest control company have completely failed to resolve this problem. Two days ago, Addy assured me that she would call me by the end of the day to let me know what the plan was. I havent heard a peep. They clearly do not care and do not intend to do their jobs. I believe I have reached the point where legal action is necessary.DO NOT MOVE HERE

Ra
Review №76

Pedro and the staff have been great! Great community!

Al
Review №77

Mo is an absolute gem to work with! Knows what he is talking about. The apartments are extremely spacious!

Kr
Review №78

I took a tour of the property, with my girlfriend, having Michael as our tour guide. The community is very quiet and looks very nice. Michael was able to answer all of our questions that we had about the apartments and anything that we saw in the community. Would highly recommend living here based off of what we experienced.

Me
Review №79

Michael was so amazing! I really enjoyed the time he took to show me around the property. He seems to truly enjoy working here! Great touring experience

Mi
Review №80

Came for a tour today with Michael and it was fantastic best apartment weve seen in the area.

Ki
Review №81

Wonderful customer service - they made us feel welcome and right at home! Michael was simply delightful 🤗

Pa
Review №82

Everyone at this leasing office are professional and nice. However Pedro stands out, he knows what he’s doing, he is very professional and he. will make sure to help you with anything you need. He went over and beyond everything I need it, and made us feel as if I was a resident since the first moment. He’s been always available, extremely efficient, and friendly

Me
Review №83

The apartment is in a nice and safe location. Pedro was extremely helpful. He was wonderful with helping me get situated and finding the right apartment for me. Pedro always answered my calls in a timely manner, Ask for Pedro!!!!! I’m excited to move in. Thank you for all your help.

So
Review №84

Michael was great! He was patient and made certain everyone was cared for with the same level of respect.

De
Review №85

It’s a very nice place and Michael was very nice showing me around the community very clean and I would definitely move here

Da
Review №86

Mo was very helpful and friendly during my tour! Arium Glenridge has definitely been added to the top of my list for my new home in ATL.

Sh
Review №87

I recently visited this property and worked with Pedro. I loved the apartment and wanted to apply while I was there. Pedro made the application process very easy for me. Id like to commend him on his exceptional communication skills and priority to stay on top of his word with everything he said he would do. I am highly pleased with my experience thus far at Arium Glendridge and look forward to moving in a couple of weeks. Pedro, thank you so much for your assistance with my relocation and making this moving process a breeze!

Ji
Review №88

Amazing application experience. Michael is as welcoming presence and his employer should be proud that they are lucky enough to have him.

Be
Review №89

I have been here eight years this December 2020 and do not want to leave anytime soon. I primarily want to point out the great help I have received from the current leasing manager, Alta Brown. I have known and had a great tenant/management relationship with her over the years since she was a leasing agent. She has always been gracious to me and always willing to help with any issue I have had. She is always kind and helpful. She is a true professional who most definitely loves her job. A true champ! More leasing managers should follow her example.

Ke
Review №90

THE WORST COMPLEX EVER! So unorganized, and constantly lie to the residents just to get you out of the office or off the phone.PLEASE LOOK ELSEWHERE AND SAVE YOURSELF A HEADACHE

Jo
Review №91

You can’t use the gym or get into the package pick up after 5:30pm which is ridiculous considering the fact that’s when most people get off of work. What sense does that make at all? You may as well not leave the house because you will never find a parking spot near your own building. Don’t offer amenities that your tenants can’t even use just to justify the cost of rent and make your property look good.

Ma
Review №92

Welcome, home.I appreciate it, Pedro. We had some challenges but definitely hung in there. You looked out for me big time. I look forward to enjoying my new place. Thanks, again!UPDATED: Ignored maintenance requests by initial consultant, rain coming through my sun room every day that it rains, although I pointed this out several weeks before moving in, the mirror was loose in the bathroom to the point that I could remove it from the wall, spiders and termites everyday for the first 2.5 weeks, apartment was only lightly cleaned before I moved in, hair was several places even hanging from the walls attached to the dried paint, parking is what it is, NO I WILL NOT BE SIGNING ANOTHER LEASE HERE, IF I EVEN STAY AND FINISH THE CURRENT LEASE. FRUSTRATED TO SAY THE LEAST!

Ca
Review №93

Pedro was so very helpful and knowledgeable about the property. Very kind and professional, His positive attitude and assuring me of my safety was the best of the whole tour of the property. One of the best experience I’ve had with the representative. He gave me a tour and made me feel like I was already at home I was in love with the place and decided to make it mine.

Ca
Review №94

We have lived in this complex for about four and a half years now. Our experience has been mostly positive. Its a great location, work orders have been resolved in a timely manner, and we love the amenities (best pool Ive seen around here)!The staff is very friendly and have been willing to work with us through several different issues over the years, including emergency apartment relocation and flexibility in leasing terms and agreements to accommodation personal needs. Pedro, Alta, and Michael are three of the office staff members that have really gone out of their way to make sure that we were taken care of.Have we had any issues? Yes. Have there been times that issues or requests took some time to get resolved? Sure. But that is expected in any type of apartment living. Its a business. What has mattered is that the staff here does care about resolving our issues and gives their best effort to do so. Thank you Arium for a positive experience and for helping to make our life here in Atlanta a little better!

MA
Review №95

The BEST DECISION Ive made when it came to looking for an apartment home this year! I moved in a month ago and the experience to date has been nothing but exceptional. The management and maintenance teams go above and beyond to ensure your expectations are being met. They are courteous, responsive, and professional.And I want to thank Pedro Espinoza he made sure everything is good and helped me with everything I needed.

Ch
Review №96

Michael was very helpful and extremely transparent with everything. And he also helped us with some treat while we waited. Thanks Michael and keep on winning.

Da
Review №97

I appreciate all the help I’ve received during my process of trying to find a new home. All of staff, starting with James who worked to explained all amenities prior to my apartment, to Pedro who helped me pick the best type of unit to look at, and Michael who wrapped up the process. They all made sure I had what I needed during my search. I look forward to working with them in the future!

El
Review №98

Michael was so awesome during or walk through of the apartment. He made us feel so welcome and answered all of our questions! Such an amazing team!

As
Review №99

The BEST DECISION Ive made when it came to looking for an apartment home this year! I moved in approximately two weeks ago and the experience to date has been nothing but exceptional. The management and maintenance teams go above and beyond to ensure your expectations are being met. They are courteous, responsive, and professional. Characteristics that are hard to find in todays rental market, thats for sure!The Arium Glenridge redefines apartment living. It is more than an apartment; it is a lifestyle. No other rental community in Atlanta can even come close. The location is great, neighbors are nice and polite, and the building is quiet and secure.Finally, before I close this review, I must give a big thank you to Alta and Michael who have been so helpful and accommodating throughout the entire process. From the moment I walked through the door, They were very professional and certainly knowledgeable of the brand and product. Thank you Guys! I am not regretting my decision :)

Ja
Review №100

I have been here for about 3 months now and there are NO pests since I been here so that’s a plus, and the staff is sooo nice! Maintenance is on point and it’s a cute place.Again the staff is very professional and friendly I would definitely recommend this complex to anyone .

Information
93 Photos
100 Comments
3.8 Rating
  • Address:5501 Glenridge Dr, Atlanta, GA 30342, United States
  • Site:https://ariumliving.com/atlanta/brookhaven/arium-glenridge
  • Phone:+1 470-279-4635
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–5pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:10am–6pm
  • Sunday:9am–6pm
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