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Gerber Collision & Glass
1301 E 60th St, Anderson, IN 46013, United States
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Gerber Collision & Glass

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Ch
Review №1

They were amazing from start to finish! They kept me informed on the progress of my car and had it done alot faster than I wouldve thought!

Wi
Review №2

They are cheap and will try to beat you out your money

Ru
Review №3

Excellent job 👏 👍 👌 🙌

Mi
Review №4

Great service!!

Do
Review №5

I had an accident approximately four months ago on the front left tire driver side took it over to Gerber they looked at it they said we can fix it. they left tape over the top of the door that I couldn’t see until I put my hand up there, anybody can make a mistake. the trim panel on the door of the left side had two retainer clips not Seven and come to find out today the front left tire retainer bolts on the caliper we’re gone they fell out, all four the two long ones and the two short ones the quality of their work is very bad I will never go back to them and I will tell everybody I know not to go back to them as well.

Ra
Review №6

Did a decent job other than putting a broken piece on my car. Took it back to get it looked at the manager said he will get it taken care of and give me some sort of compensation. Waited a week or so called back they said no we fixed it. Which they did not. Long story short it was a hassle and frustrating. No compensation was given. I finally got it fixed with having to reach out to my insurance.

Jo
Review №7

When I originally took the car up to them on 06/18/2020 I was told the dentless hail damage repair took 3 days. The following Tuesday we called as we had not had a status update, was told our adjustor wasnt there and to call back. We called back the next day, was told they found additional hail dents and they had sent the estimate to our insurance company. The following Monday we called Gerber again, and was told they hadnt heard anything from the insurance. Sometimes it helped to get the ball rolling if the customer calls insurances company. So we did. Geico had never received the estimate. So while on the phone Geico called and asked for the estimate. On July 1st we received a phone call from our insurance company saying they were going out to Gerber in the next day or 2 to look at the car. On Monday July 6th we call Gerber again and ask for an update they tell us no one has been out. Called our adjustor at Geico and he had all the pictures and information he needed to process the claim. The next day we finally received a call from Geico stating it was a total loss and we needed to go.by Gerber and sign release papers and clean out our vehicle. Our lein holder and insurance company had already reached out to them and everything was ready!!! We were in and out very quickly. Both times we were on location the staff we encountered was extremely nice and polite. Just upset by the lack of communication and the he said she said game with our insurance company.

K.
Review №8

Although the communication was good the work wasnt what I was hoping for. Some of the things were fit and finish, reusing damaged parts, missing fasteners and not replacing damaged parts like a cracked and leaking washer reservoir and a shattered right side fender liner.***Update***. I had a meeting with the GM of the Anderson location andtalked about my concerns. We re-inspected the car and afterwards I left the car for more work to be done. It was about 2 days before I got my car back and happy to say everything is great again so Im upping my review to 5 stars. Thanks again...

Ki
Review №9

Great place highly recommend they where recommend by my insurance (allstate)

Ph
Review №10

I truly can not say how their work is because insurance quoted my car a total loss. But i will say they are great people.

Ke
Review №11

Very pleased with the body work on my car. Took car in on Tuesday and was told by the end of the week it would be ready and it was ready today. Kept me informed at all times. Would tell anyone who needs body work done to take it there. Will use again if ever needed

To
Review №12

Gerber collision in Anderson done a fantastic job on our Malibu. Kept me up to date on the process and car looks good as new. I will definitely highly recommend the Gerber crew. Thanks for a wonderful experience

Ca
Review №13

Dont go there, they dont honor their work. They are unhelpful and unwilling. The sooner they can get you out the door, the happier they are. Save your self a headache!

An
Review №14

Update 4 years later, we ended up going to them again for something on our car. They did a wonderful job.Original Review:My wife hit a deer in her explorer. We took her truck there to be estimated. The guy who did it was very nice. Everyone was very nice while we were there. They gave us an estimate of 3400 dollars. When I was there before they did the estimate I told them I had Farmers Insurance and they said great we are partners with them.Fast forward to later that afternoon they call and say they lost the pictures they took of the car. What? Pictures just dont disappear. But Im like no big deal just take more. They did so.Then I get a call from them saying they estimated it wrong. That they used the wrong parts for Farmers Insurance. So it takes another day for them to re-estimate it. The new estimate is 2200 a full 1200 dollars less.So now I get less for my repair thanks to them. This just shows that some guy off the road they will rip off and charge 1200 more for. Then they will spin some yarn about being new and all that.I would not trust their work because if a business is dirty in business then they will cut corners when they do the work. Dirty in business means dirty in craft!!!!!

Ho
Review №15

Needed to get an estimate for my car and Gerbers was awesome! Friendly staff and efficient estimator, I was in and out in less time than I expected!

NA
Review №16

Great experience!!

Ly
Review №17

My Nissan came back looking like new after I had been hit in the back end. They called regularly to give me updates. Friendly staff.

Ro
Review №18

Was called by Gerber to have my car brought in for estimate between 1 and 4pm went there at 3pm and was told they couldnt do estimate and have to come back the next day. Needless to say very disappointed in their service so far. Ill update review based on how well they fix my car. They expedited my appt due to inconvenience and done on promised time

Al
Review №19

I had repairs done. No issues at all with Gerber... Professional job!!!

M
Review №20

They did great work had my car in and out in a day and a half

B
Review №21

They did a beautiful job on my repairs and were fast and kind.

Bi
Review №22

My experience with Collision Cure body werks was wonderful. The rear driver side was dented in and gas cap would not close due to someone backing into my car. It did not take them long at all to repair my car only took 3 days. They also washed my car and cleaned the inside. When they called and told me my car was ready, and I get there and see the work they done to my car I was speechless and had a Kool aid smile.The two that took care of me was Sandra & Mason they were great! They delivered a excellent customer experience. To anyone thats reading this I recommend Collision Cure Body Werks, They are (The Real Deal) Holyfield. Also ask for Sandra & Mason they will take care of you. Collision Cure Body Werks _ Thanks for the Great experience.

Je
Review №23

STAY AWAY!!Went here a few months back to get an estimate on my car to replace front bumper and touch up the rear. They told me it would be $2000!!!!! What?! Went to Tim Allreds Collision Center here in Anderson and got all I wanted for just about $600! Went back to Tims and he touched up another place later on my car where someone hit me for FREE!Tim Allreds Collision Center the best place to go in the area!

Pa
Review №24

Great service updates often

Mi
Review №25

Thats the first place I took my first car and also my first car that I wrecked and also I have to say that they are honest with you and that they will not rip you off and they show you whats wrong with the car they dont just tell you and say this and that they show u.

Li
Review №26

This place is OFF the beaten path, you have to look waaay in the back to find it, but once you shift your head like an OWL, you can see it.

To
Review №27

Great placr

Br
Review №28

Awesome!

Ro
Review №29

Very nice people

Information
14 Photos
29 Comments
4.5 Rating
  • Address:1301 E 60th St, Anderson, IN 46013, United States
  • Site:https://gerbercollision.com/locations/anderson-in?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_IN&utm_content=SEO_Anderson&utm_term=3088404
  • Phone:+1 765-649-3050
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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