Fun experience. Communication was challenging but thats on me because I only speak 1 language. Be patient and have fun. They did a great job making my daughter feel pampered and comfortable.
1st time today and it was great! Steve and Tim took good care of me. Both gentlemen were very detailed and made sure everything was to my liking! Definitely coming back!
I’m Vietnamese. I speak it and understand, they started speaking about me, my nails, and my choice of nail color in Vietnamese. Very mean things. On top of that, my pedicure was horrible. Hailey, the nail tech, left my my toes crooked and there was still polish on my toes, not toenails, that she didn’t clean up. She also left one of my toes chipped without wanting to fix it. She refused to fix it after I asked her to.My acrylic nails were also terrible. They came off in two days. It was really uneven. It was a waste of 90$. I’m never going back, and I advise you all to never go here!
Elegant nail salon was the opposite of elegant with the end results being painful physically and emotionally due to contracting a nasty case of TOENAIL FUNGUS. In the 21 years of getting my mani, pedis I have NEVER gotten toenail fungus.I am fairly new to Wylie and wanted to find a nail salon close to me that I could call my home salon. The only other nail salon in Wylie I have been to in Wylie prior to Elegant nail salon was “Posh Nail Salon”. I went to Posh a week before I had my baby back in October and my gel lasted a month with no nail fungus of course. The reason I didn’t go back to Posh Nail salon was because it’s a little pricier and further from me, but boy what a lesson learned.Now the day I went in to get my service done I had two ladies working on me, I don’t know the name of the lady who did my manicure and Mimi did my pedicure. The woman who did my gel manicure wanted to use this drill to buff my nails and I told her “no, please use a softer sponge buffer, I don’t want an aggressive mechanical buffer on my natural nails because they are bare.” She gave me a dirty look and started talking to Mimi, then she completely ignored me and didn’t buff them at all. Mimi started talking to me and started to discuss the Covid vaccine, she shared that everyone in the facility was vaccinated and safe to be around. She then asked me what vaccine I got, and I shared that I am not vaccinated. Even though I was wearing a K95 mask, both technicians were surprised and their reactions towards me were as if I wasn’t practicing public safety precautions. Which is comical because I have been extremely safe during the pandemic, never got covid and their reaction to me was so contrary to their poor sanitary measures giving me toenail fungus.As the nail tech worked on my hands I realized she never buffed my nails, I thought to myself I hope this gel lasts.” I almost confronted her, but she wasn’t the friendliest, I could tell she was talking about me to Mimi. As for Mimi, she must have been overly confident by her popularity that she took a short cut and just rinsed the tools she used on me with soap. Normally nail techs have their tools in a sealed package that signals to the client that the tools were thoroughly cleansed as they open it in front of you. They didn’t do this with me so that should have been a red flag, and this was on a Sunday evening so who knows how many times these tools were used before me. I know from being in the salon business that you need more then soap, the first thing you learn in cosmetology is to sterilize your tools for fifteen minutes in a solution called Barbicide, after 15 minutes of the tools being soaked EVERY type of virus is killed in that solution.Fast forward just days after my gel manicure my nails started to peel, by literally the end of the week my gel nails were almost all the way peeled off, my husband noticed and was disappointed for me. I almost called to complain, but I decided to take my loss and just not let the same nail tech work on me. That PMA was short lived when Three weeks later I discovered my right big toe had black crust in the creese, I freaked out and literally started to have a panic attack. My gut was telling me this is toe fungus, I didn’t want to believe it, I have never had nail fungus, everyone who knows me knows I am a GERMAPHOBE. I started to peel the gel off hoping I was wrong, and sure enough the look of my nail was horrendous.My journey did not end here, after calling this place five days in a row trying to contact the owner with zero returned calls, I had to make a surprise visit on the sixth day to confront the owner. After several disputes I wish I could say the owner valued me as a customer and made things right with me. I dont have enough room to explain the other 1/2 of my story and share how this was handled. My anxiety is through the roof over this, I cant sleep, I have sharp pains in my toenails, overall this has been the worst salon experience.
MiMi is the best. I went in today and got the hologram nails. She did an outstanding job. Im very satisfied. Finally I have someone who can do my nails correctly and is patient with me ☺️HIGHLY RECOMMEND
I love going to elegant nails. They are fast and efficient and do a great job!! I’ve not been disappointed🥰 when my mom passed my 2 sisters and I along with my 2 nieces walked in and they were busy but got us right in and took great care of us!! ❤️
Great service! Thankful for the cleanliness of the place and ongoing sanitation after each customers use. Thanks for complying to CDC rules and regulations for covid. I must admit I’ve been other places and was disappointed in their cleanliness. Keep up the good work guys! My nails and feet look and feel great! 💅🏽 Overall I’m satisfied.😁
The guy did a great job. This place is clean and super nice. They offer drinks and a fancy ambiance.
GREAT ATMOSPHERE!! My Daughter And I Enjoyed Our Three Technicians Evan, Haley And Annie! We Were Greeted Immediately And Everyone We Spoke With Are Friendly And Welcoming. We Were Impressed For Our First Visit There And We Will Be Going Again!! 😊
I always get my pedicures here. They always have enough operators so you’re not sitting and waiting .. they are fairly priced and offer several different options for pedicures. The work is very nice and I’ve never been disappointed with a pedicure here .
ANNIE IS THE BEST!!! I had an ingrown toenail that was embedded and baby let me tell you.....she is the best...No Pain!!!! I got the Golden Mystique Luxury totally worth every single penny!!!! Was the best experience I’ve had in years!!!!!! I’ll be coming back every two weeks! Thank you for saving my life!
First time at Elegant Nail Spa. Very good customer service. Good pedicure. Not too happy about the prices $$$$$$
I havent been since the pandemic. Danny did such a good job on my nails. Felt good to get pampered again.
A little pricy but worth it. Only place in DFW that doesn’t leave my long nails looking fat, or ugly. Totally recommend this place! Plus if you need a relaxation day, for sure, this is the place, they take their time with your pedicures!
After reading reviews I was nervous but had to give them a try for myself. Im glad I did. Very nice inside. I got the dip manicure and the lady did a great job! Shed ask me after each step to make sure everything was how I wanted it like shape, color, thickness, etc. Best of all, it was the cheapest since they run a 20% off M-Th deal and will automatically run it without you having to remember to ask!!
Jennifer and Wendy are awesome. Did a fantastic job
It was my first time here, and I enjoyed it. I got a gel manicure, and I was in and out in 30 minutes. Evan was very friendly and professional. Will definitely be back!
This spa is absolutely amazing! I believe they are under new management, and I will definitely be a repeat customer. My daughter had the dip with tips plus a polish change on her toes. I had acrylic with tips and a polish change on my toes.Evan was terrific! So nice and very professional. I loved my strawberry margarita too! Also, I’m a recent right leg amputee and I had my new “foot” toe nails polished. I was afraid it would be weird, but Evan made me feel completely comfortable! I can’t recommend this place enough! Go give them a try! You’ll love it too! ❤️
That was the best pedicure and foot massage I’ve ever had I will definitely be coming back it was absolutely amazing and worth every cent
Every single time we go everyone is always so nice! The place is always clean and they always do a great job! Recommend this place to anyone!
This was my first time here and very close to my house. They are very professional and courteous. I will definitely be coming here from now on!
Mimi and Tim did an AMAZING JOB! Tim’s pedicure and massage was the best I think I’ve ever had! New management has overhauled Elegant!! So thankful my bestie visited and told me to try it out again! You won’t regret giving it a try! *the orange pedicure is 👌👌
Beautiful and super clean place with amazing staff! Pedicure was so relaxing and will be coming back!
I am new to the area and asked Google for recommendations. I chose here and am glad that I did! Paying a little extra for my mani(dip)and pedi here is totally worth it! Annie gave me one of the best pedicures that I have ever had. The place was clean, services were timely and professional, and I would highly recommend this to anyone. Will be back!
Hailey took amazing care of my wife. She was massaged and pampered for 45 minutes before they even started painters her toes. She loves lavender and got the wonderful lavender pedicure. She got hot stones, towels, lavender lotion, and bath salts. She felt like she was at a spa. She was so happy to come home and show me her toes and baby soft feet. Thanks so much! She will be back!
This place is fantastic. Every time they do a great job! Would definitely return and recommend to others!
Great location and very talented nail technicians! Evan and Fia were great! Definitely recommend!
Annie & Steve did an amazing job for my Daughter and I. We love this place!
Absolutely amazing! My wife and I were treated with respect and very professional. We will definitely be back!
NO!!! I did not like my experience. My pedicure was mediocre. My heels are still cracked despite callus removal scrubbing. He barely clipped my cuticles around the toenails. The polish job is less than. Disappointed. Will not return.
Came here with my daughter for the first time today and we had a fantastic time! The staff is friendly and talented, and everything is clean and beautifully decorated! We just came for gel dips but ended up doing pedicures as well. Can’t wait to come back!
I love this place! Clean and friendly and very kid friendly with their kid pedicure chairs!
Probably one of my best experiences. The receptionist is so nice, attentive, helpful, and kind. Evan did my dipping powder set and was very professional and elite. I’d give this salon a 10 out 5! They also offer wine and margaritas. This is now my permanent salon.
Amazing!!! Ask for Mimi she is wonderful 🤗Clean and professional business great hospitality love this place.
I LOVE MY NAILS, I GOT ALMOND NEXGEN NAILS WITH MIMI SHE IS AWESOME THANK YOU!
Wonderful place. They do an awesome job! I would recommend it to anyone.
Nice. Enjoyed the service.
My daughter & I visited today for a quick polish change. The gentleman that greeted us was very friendly & helpful. He got us seated right away & they went to work! We will definitely be back!
Annie the best pedicures by far!!!🌹🌹 stayed after 7 steve great service!!.
Great pedi and they are very friendly
I was welcomed as I walked in no appointment need I was very pleased with Evan and I will definitely be back for more nail care and new polishes thanks for making me feel at home.
Evan and Tim were exceptional! Good attention making sure we were comfortable. Prices are reasonable. Complimentary beverages at your disposal. This will be my place for now on.
Under new management and my experience today was excellent! The new owner truly cares about his customers and the employees seem happier. Color selection was plentiful as usual and the margarita machine in back is an pleasant added touch. The new owner and staff will do great. Highly reccomend!
I have personally known the new management of this salon from their previous salon. It’s been four years from a town six hours away. They are, young, sweet, professional and AMAZING at their craft! I am literally planning my trips to DFW around when I need my nails done so I can see them in Wylie. I am sad they moved but I wish them the best and you girls in Wylie have no idea how lucky you are!!!
Had a great experience. Place is very clean staff is very friendly and prices are affordable. I will return
Absolutely recommend this place. Did a fantastic job on my nails once again very happy with this place. Thea was wonderful!
I went with a guy named Evan and he took his time and did my nails perfect! Worth the time and money! I would definitely recommend
I went on October 16 2020 to get my nails done for my baby shower. I paid a total of 55$ for my nails and its been 4 days and all my nails fell off already... really disappointed and i will not be going back
I visited on Saturday morning. I forgot the ladys name that did my nails, but her and Tim (who did my pedicure) were absolutely amazing! So was the guy up front. This will be my go-to nail salon. Everything is so clean, they are extremely helpful and wonderful!
Very clean and big place. Alot of colors to choose from. Everyone was kind and polite. Short wait time. Chairs are comfy
This was my 3rd time to the salon and I took my 2 nieces with me this time and they did amazing once again. They were so patient with my nieces and did a phenomenal job on all of our nails. This is the best place to go.
Learned that this nail salon is under new management!Very happy with how my nails turned out but overall happy with the precautions during this pandemic!Very nice and professional team. Very clean and relaxing place.Highly recommend! :)P.s don’t worry about the old reviews, like I said they have new management. If you have been there before and didn’t have a good experience, give them one more try!
Very clean salon! That’s important during these COVID-19 days. Very professional staff and just a pleasant all around experience. I’ve found my new Goto nail salon.
I looovveee my dip nails. They paid attention to detail and I have gotten so many compliments on them! They took their time, were very nice, and clean!! I will definitely be coming back here to get my nails done again....possibly try their pedicures out too!!
Walk-in - NEXGEN nails! OMG where to start?!?Greeting was very sincere; willing to assist right away!Went in with recommendation to ask for Evan. He was with an appointment and Hailey was available.She is super sweet and personable...she took the time assist in choosing colors, cutting/trimming my tips to ALL MATCH, unique way of dipping but I loved it, shaping, cleaning under nails and double checked colors looked right ( touched 1 up). I never had to say anything...and we had fun with Danny!!You must give this salon a try; under NEW MANGEMENT and Ill drive 25 minutes AGAIN!!Prices are great...❤
They were very nice and took good care of me. My toes and nails look fabulous!!😃
Great atmosphere! Staffs are friendly and professionally. Beautiful inside and clean!Highly recommended! Come to try them out!
Awesome pedicure experience!! I did the Lavender pedicure and it was so relaxing. I will definitely be coming back. I just found my regular pedicure spot!
A little pricey but the nail techs are worth it. Perfection every time!
I had the lavender pedicure and it was awesome. Hailey took her time and did a wonderful job. My new go to place.
Elegant nails is always spotless, efficient and pleasant! Great value always! Def recommend 😊
I sat in my car for to finish eating my breakfast from Starbucks while parked directly in front of Elegant Nail Spa. I debated on whether or not I was going inside because Id gone to so many nail shops only to leave dissatisfied. I decided to go inside for a mani/pedi and the first thing I noticed was the clean and very professional looking environment. I spoke with Evan at the front desk and he told me about the different packages they had to offer then he was my nail tech. Long story short, I will definitely go back to Elegant Nail Spa! What a pleasant experience and that leg massage was EVERYTHING. I think my eyes rolled back into my head a couple of times....lol. My nails are pretty, Im happy, and Evan is awesome!
Absolutely Awesome very professional and personable. Evan is amazing..
This a wonderful nail spa. Very clean and covid 19 guideline compliance. Great customer service. I definitely will be returning.
Nice inside however they dont have enough dip powder fresh new colors
Great service polite tech
I love coming to this salon they treat you like they’ve known you for years they are friendly and nice and they do an amazing job when they do your nails they ask questions they want to see you happy and their pedicures are great thank you 😊
Under new management, and amazing customer service! So clean and professional! Very friendly, and did a great job! I will be back!
Amazing and very Covid friendly...
This is my favorite place to get my nails done!! They are the very best! Super professional and courteous!
I saw Evan for a gel color change for the first time today and I am obsessed with his skill! I would absolutely recommend him to anyone— so good!
OMG.. unbelievable They were very nice and took good care of me.. ❤️
Today I had Evan. Same great look and service!
Outstanding service. Best pedicure I have ever gotten. I had the classic with parafin wax add on.
My daughter and I went for some mother-daughter time and the service was amazing!! This will definitely be our forever nail place. They did exactly what we wanted and it looked awesome!! Thank you for making our girl time relaxing and just perfect!
Amazing inside clean and beautiful even has little kid chairs and I’ve looked everywhere for them from McKinney Greenville farmersville and Princeton and this place had them for my little girl she has been going since she was two and has been wanting a pedicure ever since so i finally found this place and there awsome with nails and Awsome with kids
Thank you Steve and Tim for my nails! I went there yesterday and had a good experience.Very nice and Professional highly recommend this place.
Had a bad experience during Labor Day weekend but Tim, the manager called and made it up to me making me feel welcomed and fixing the problem!Definitely going back!!
Steven, he took time on my nails, and he is very fun, professional and cute too. Definitely coming back to this place.
My new nail place, best massages and they do a great dip!
They did great. My nails look wonderful and they were very service oriented
I bought my pregnant daughter a gift certificate for a milk and honey pedicure there. She loved it. She said the exfoliating and rock massage were awesome. I could actually smell the lotion they had used on her when she got home too. The scent was very nice. I had never been there, my turn.
Evan is an outstanding artist & listens to your needsThis salon is very clean & the staff are friendly & beautiful
Highly recommended!!! Love what Tim did with it! Definitely will be returning.
Thea was great. Excellent pedicure. Will definitely be back.
Second time here! The staff is very professional and attentive, I would highly recommend!
I would like to give this place a good review, BUT....My first visit was ok, not very happy with the nail tech who did my Dip nails because they were uneven and the lady who gave me a pedicure cut my toes. Gave them another chance last month and went to a different nail tech. Alex did a good job with my Dip nails, so that was good even if their services are way too pricey compared to other places. Last night I Made a 6:00 PM appointment for today so I can see Alex. I left early for work and rushed in so I am not late for my appointment. As soon as I got there, they said They were BUSY and can’t see me even if I made an appointment! That’s a “deal breaker” right there... ZERO for professionalism.
Terrific pedicure!
I have been going to Elegant Nail Spa for about 5 months and it is great! Sandy does a beautiful job on my nails and Michelle always relaxes me with her foot rubs! Go see them!
My nails look great andSteve is very good.
The inside decor is 5 star. I walked in and was like WOW! So Amazing, big, beautiful and gorgeously done. However. This is the first and last time I will be going. They are not about customer service. Only about the money. Rude. Unfriendly. Talk bad about their customers (body language is universal) Dont Listen to what you request and then you ask them to fix their mistake and they get an attitude and want to tak on another $20. Um no. I repeated myself multiple times what I wanted and did not receive. Its a shame.
Hayley and New management were wonderful! Thank you for the relaxation! Always love seeing yall!
Service was great!! Loved my Nails and pedicure
First off I never ever leave reviews but I felt the need for this place . They do a decent job and the place is clean and beautiful . But the service is horrible, me and my sister felt like the employees were talking bad about us the whole time & we felt pressured and rushed the whole time . Not to mention, the employees were talking amongst themselves showing each other receipts of how much they were making and bragging to one another DISRESPECTFUL. Even if my nails would of came out bad I would have still not been upset if I felt respected and appreciated. All they care about is money here not costumer service whatsoever . Horrible atmosphere & horrible employees.
Great service, friendly and conscientious staff, and very clean.