Horrible experience. No aftercare plan from an extensive procedure, I scheduled a cleaning three days later, not the dentist so my aftercare for having a procedure of cutting my gums, filing down a tooth and placing crown was take Tylenol and rinse with salt and water. The so called banter in his office was disturbing. Stating how an older woman got hit with an ugly bus and joking about who cares if elderly people get COVID, was unprofessional and disgusting. I dont even believe this dentist should have done the procedure he performed, but his overwhelming arrogance wouldnt stop him. I asked if this procedure was going to hurt in the next few days and his response was what do you think? I just cut your gums with a scalpel. Charming.
Place is great. The staff are kind and competent, and Skip is awesome.
I have been using Heidrich & Heidrich for going on 10 years and can honestly say I have never had a bad experience. Prior to going here, I was shopping for dentist and went to another local dentist who used some sort of machine to check for cavities. Ultimately, this other dentist told me I had 5 cavities. I immediately sought a second opinion at Heidrich & Heidrich who confirmed I in fact had ZERO cavities. Ten years later, I still have not had a cavity.Not only do I use Heidrich & Heidrich, but my wife, mother, mother-in-law, and children also do. Dr. Skip is great with children.The staff is extremely professional and outgoing. The facility is clean and welcoming (free coffee).Most importantly, they are honest about your teeth. They do not charge you for services you do not need.
Excellent, professional services where I dont feel overcharged. Its nice to have a dentist youre not afraid of and who really tries to make it as painless as possible.
As always, I had a great experience at Heidrich & Heidrich. Kathy is awesome and makes it easy for me to relax!! Everyone in the office is very professional and friendly. They do great work and don’t look for ways to charge more. I highly recommend Heidrich & Heidrich.
Outstanding work done, teamwork and customer service! I will be coming here my entire life. Skip is one of the nicest, most sincere dentists I have ever been to. With his team they were able to help me relax while taking care of my sensitive teeth time filling my cavities and time again. I cannot say enough nice things about the staff here. Honest and respectful, I am always comfortable when coming to see them, great family environment.
The team of people here make you very comforting. Skip is an awesome dentist who casually accomplishes all my dental needs. Would highly recommend him anytime.
By far the best dentist visit I have ever had. Dr. Paul Heidrich is extremely caring and knowledgeable. After years of being scammed and spending thousands by past dentists telling me I need all this unnecessary dental work, I finally found a dentist that I trust. I highly recommend his office. The customer service was exceptional and I felt that he really cared about my experience as his patient. I am no longer scared to go to the dentist now that I see Paul Heidrich.
My family and I have been going here for at least 25 years. From the front office staff, the hygienists and the two dentists, everyone there is friendly and professional. The dentist never do special tests or procedures that are not absolutely necessary. They take great care and pride in offering quality service. I have referred many people here over the years and have always gotten a good response back. I highly recommend them for you and your family.
One of the best dental experiences I’ve had! Skip and Jessica made me feel like family. I was very comfortable during my procedure and was totally trusting of Skip. Would 100% recommend to my own friends and family.
Best experience I have ever had at a dentist. I referred my brother who was quoted over $2,000 at another dentist. Skip told him it would be $95. Thank you for making me look good and saving my brother money. :)
I have been going to Dr. Paul since 1980 and have had nothing but professional, caring care from him. Since Dr. Skip came on board my family is still getting the same personal and professional treatment. They are the best! We feel like family!
Dr Skip has hands so gentle I sometimes forget I’m at the dentist as I relax in the chair!5/5 best dental team in Central Florida !
Paul Heidrich is a great dentist and genuinely interested in his patients and their dental health. I brought him a friend who had not had dental care in quiet some time. He took x-rays and went over their mouth, tooth by tooth, to explain the current condition and his recommended care. I was impressed with the amount of time he spent with this patient, and his ideas for helping this person. They do all types of general and cosmetic dentistry. This is an excellent practice, located right across from Winter Park Memorial Hospital..
Ive been a patient here for almost 20 years.The entire staff, from front desk to hygienists to dentists, are excellent -- skilled, warm, professional. Strong focus on prevention and they dont try to upsell services you dont really need. Highly recommended.
Best dental experience Ive ever had. This place makes you not dread going to the dentist.
Great father-son family business! The facility is impeccable and they really treat you with care. The hygienist remembers your family, vacations, etc and the Heidrichs take excellent care of you. Highly recommended them for your entire family.
I cannot say enough wonderful things about Paul (Skip) and his father along with the staff at Heidrich and Heidrich. They truly care about the people who come to see them. From my experience I have had multiple root canals on my front tooth from previous dentists and replaced the crown on two different occasions. When I went to see Dr. Heidrich for the first time he was able to get me a perfect fit for my front tooth and I could not be happier. He has honestly changed my life and boosted my confidence when I look in the mirror. He is a perfectionist and so am I. Nothing is more rewarding than having someone take the extra time to truly care about his patients like he does along with his staff. I am so grateful. Thank you again.
First of all Im terrified and I mean terrified of dentist the staff there was friendly and kind the actually dentist was cracking jokes to keep me calm it was wonderful I got a extraction and didnt feel a thing would recommend to anyone looking for affordable dental care
Heidrich & Heidrich are very gentle and careful dentists. I use them personally and have sent many family members and co-worker to them. They are wonderful and really care about you and your health.
Having moving around with the military, I have been to a lot of different dentist in my lifetime. Heidrick & Heidrick Dentistry is the best I have ever experienced. On time and friendly; everyone in the practice is awesome! A special shoutout to Dental Hygienist; Kathy. My teeth have never felt and been so clean!!!
The best ..love them .they treat me like family..
Dr. Paul Heidrich, Dr. Skip Heidrich, and office staff have been in our lives for years. Their professional care has always resulted in our complete satisfaction. We send our thanks and gratitude to the Heidrich team!
Today Dr Skip made me regret my loyalty to other dentists in the past. The service and experience were impeccable. The facilities were immaculate and hygienic. Dr Skip made me feel comfortable with his bedside manner, confident in his abilities and experience, and never awkward or ashamed at the cleanliness of my smile. Not once was I in pain or discomfort. The results were impeccable. My chipped tooth looks better now than it did before i broke it. Thanks heidrich and heidrich.
Best dentist in Orlando! Same-day crowns are a lifesaver.
Great people! Very friendly. Very good at what they do.
This is the Premier dentist for Winter Park and surrounding areas. Professional, courteous, and reasonable.
Wow. I feel like a crazy person saying this, but having my tooth removed by Dr. Skip Heidrich was actually a total pleasure. I literally had no pain, and as many of you know, he keeps you laughing the entire time. It went quickly and smoothly. Im totally satisfied, and extremely grateful for his expertise! Now as soon as the novocaine wears off, Im sure Ill be sore, like Ive been in a bar fight, but thats to be expected. Thanks for a great experience Dr. Skip Heidrich! Laurie Shackelford
Great dentist and very professional. Best part is while hes giving you anesthesia you dont even feel it.
I dont usually do reviews but this office really made my visit absolutely great! Friendy and professional staff.
Awesome!!