WASTE of TIME! I had an appointment 3xs and walked out with the same problem. Cracked phone screen iPhone 12 ProMax $699.00 cost plus you need to leave the phone with them for 5 days so they can get the parts.

Horrible service. After waiting a month for the remote engine start installation. They told me i was missing items that they were suppose to supply me when i purchased the kit. THEY GAVE ME NO KIMD OF REIMBURSEMENT for the inconvenience and i had to wait another month to get it installed.

Beautiful view of the river, mountains, and wild life.

4 weeks into a broken phone. 2 visits 3 phone calls to the 1800 number no resolution. I pay monthly for geek squad protection, they will send you back and forth until you just decide to get another phone. All 5 times I was told my phone qualifies for Express replacement but the system wont allow them to send a replacement so Im left high and dry.

Very poor geek squad told me to get in my house not to watch unload

The Winchester, VA Best Buy Geek Squad team made our buying experience a pleasant one. They were very knowledgeable and were able to answer every question we asked without getting help from a co-worker or manager. I REALLY recommend this stores Geek Squad.

In order to resolve a problem, one must discuss the problem. Hung up on me twice and left on hold for 10 minutes the third time, then hung up on. I simply wanted a quote to install an SSD in my desktop.I cant vouch for their technical acumen, but their customer service skills appear to be nill.Im going to a local shop instead.

Learn to use Avid Tech and Behringer products. 💁🏻‍♂️

Love Geek Squad. They are the best.

The technicians couldnt answer our questions.