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ComputerPRO
2971 Valley Ave # 8, Winchester, VA 22601, United States
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ComputerPRO

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Au
Review №1

I was having an issue with some new components in my PC because of some major errors in my OS causing a boot loop. It seemed pretty hopeless. Computer Pro fixed it up quick and now its running better than ever. Jesse made sure that I understood what was going on with any new developments during the repair process and because of this I feel confident that I made some very well informed decisions along the way!

Ty
Review №2

Quick and ProfessionalI was in search of a replacement screen for my laptop and had tried everywhere with no luck or flat out told no unless I brought it in for service. The gentleman that answered my call was very helpful and pointed me in the right direction. Will always know who to call in the future.

We
Review №3

ComputerPRO run by Jesse Harvey is amazing. Can’t say enough positive things about his service. I am a little old lady and Jesse replaced my dying computer quickly and efficiently. He did not make me feel stupid and answers text questions immediately. I also have his maintenance program and no more unwanted ads! Yay!

St
Review №4

Jesse fixed our issue and didnt overcharge us. He gave us an estimate and stayed at that price. We really thought we would need a new computer but he said he could and did fix it so it is like a brand new computer again. Highly recommend Computer Pro and Jesse. Thanks

Fr
Review №5

Jesse was recommended by my grandson located in NC, I called and he immediately came out to see me, explained what he could accomplish. I put faith in Jesse, and he ordered my computer and very quickly came out to install it and set it up. I highly recommend in to any one in the Winchester area, you wont go wrong! Very professional.

AP
Review №6

Jesse the computer tech is the best in town he fixed my Apple MacBook and it’s like brand new and works fast. Also the price was affordable, I recommend anyone who has a Apple Computer or Computer to Jesse at ComputerPro. He will take care of you. 💯💯👍

Sh
Review №7

We have been working with computerPRO ( jesse) for a few months now. his professionalism,knowledge and customer service is outstanding!

Ke
Review №8

This is the second time I have used ComputerPro for IT advice and support and again, I was not disappointed. Jesse is credible, responsive, honest and professional and is one of the finest support persons I have ever dealt with. As an example, when the computer he ordered for me arrived out of warranty due to HP policies, Jesse, without prompting from me, offered to apply to HP for a waiver and reinstatement of the warranty which was granted for an additional year! For that reason and many others I will be coming back to ComputerPro and have already recommended them to others who may be in need of personal IT support.

Ro
Review №9

I picked Jesses firm literally at random (actually, based on previous reviews posted on his website). Boy was I lucky!!! Quality, professional and prompt service at a very fair price. Jesse estimated my costs over the phone, but once he got to see my computer, he called me back with very good news. The cost to repair would only be a percentage of his original estimate!!! Jesse could have charged me his original estimate and I would have never known otherwise. But, he didnt. You cant ask for more these days and youre very lucky if you find someone who is as honest as Jesse!Ronnie Rinker

Ry
Review №10

Super helpful gentleman. Thought I had a battery issue with my macbook, he told me to check out a google trick, it worked and saved me from buying a battery I didnt need (and more importantly got my work laptop functional). Thank you, good sir!

Ro
Review №11

Jesse Harvey is extremely helpful, patient, friendly, and really outstanding at his job. I certainly would recommend his services - Dolores Williams

Su
Review №12

I have used Computer Pro numerous times and have been impressed withthe timely response, professionalism and reasonable prices. I will continueusing Jesse for future computer problems.

Te
Review №13

Very knowledgeable and professional. Knew more about my IPad than I do. I will definitely be a repeat customer. Responds immediately to my texts.

An
Review №14

Jesse Harvey is the best! He is kind and personable, and knows exactly what hes doing. Hes saved my bacon on more than one occasion, I can tell you that. I highly recommend ComputerPRO for all your computer needs. I dont know what Id do without him.

Ti
Review №15

Jesse Harveys service in over the top... we moved our business from VA to FL and he has completly reinstalled Win10 on 3 computers as well as Microsoft Office completly online. I highly recoment ComputerPRO as a first class computer service. My saying is Once you find as reliable and respected IT person, stick with them!Thanks Jesse.

Ry
Review №16

Jesse is great, this is the third or fourth time Ive used him. Im in PA and was having some drive space issues. Jesse remotely logged in to my computer and got some things squared away for me. He also explained how to look for the problem in the future so that I may fix it myself or prevent any further issues. Great service, great experience overall. As long as I dont have to, I will never go anywhere else. Thanks Computer Pro!

St
Review №17

Got things done in a very short matter and very intelligent on his job

Sh
Review №18

We have been very pleased with ComputerPRO here at Virginia Pro Roofing. They recently helped us upgrade all our old PCs, migrate to a new office, and with a new VPN setup between the old and new offices, everything went much smoother than I expected! We were so pleased we hired them to support our offices full time this year!

Sh
Review №19

I had a great experience with Computer Pro. Jesse was very helpful and even helped me save money by researching alternate options. Service was fast, and my computer is working perfectly now. I’ll definitely use them in the future.

De
Review №20

Jesse is a miracle worker. Here at BEI Delivery we call him for anything with our computers. He always does his magic then its working again and even better than before. He is an essential person to our circle of vendors that we use and trust. He is professional and straight forward. I would highly recommend him.

P.
Review №21

Jesse was great! Very knowledgeable and kept me up on everything. Did an excellent job repairing my laptop. Highly recommend!

Ar
Review №22

Customer service is outstanding and I wouldn’t go anywhere else. Very knowledgeable and great communication. Highly recommend ComputerPRO to anyone!

Br
Review №23

Jessie (ComputerPRO) is extremely knowledgeable, always prompt, and always finds solutions that are cost effective. We have upgraded to a maintenance package and couldnt be happier. Our IT concerns are worry free!!!

Ti
Review №24

Fantastic. Competent and very knowledgeable. Will use again. Glad I found him in the Winchester area. Reasonably priced.

Fr
Review №25

Jesse and ComputerPRO bailed me out of a difficult circumstance. Despite Jesses busy schedule he worked me in two days ahead of time and solved my computer problem in literally ONE hour! Would use Jesse again in any computer need situation and highly recommend you do the same!

Ca
Review №26

I was concerned at first that there wasnt a store front, but was VERY happy with the end results. Fast turn around, and at a very reasonable price. My laptop is running better and smoother. Love the anti-virus that was installed as well.

Ba
Review №27

I consider myself to be someone who is tech. challenged. Jesse at ComputerPRO made everything easy & painless for me. He resolved any & all issues I was having. He was prompt & his pricing is fair. ComputerPro is the one I will use for all of my future needs. Highly recommend ComputerPro!

Ja
Review №28

Jesse is excellent and my husband and I highly recommend him. He is professional, extremely knowiedgeable,, and very patient. He also teaches us as he works on the computer. He is very reasonable as far as cost is concerned. . We are so thankful to have found him.

Bi
Review №29

Jesse has been helping us for a year or more. Very responsive to our business computer needs. Very reliable!

To
Review №30

I have used Jessies services three times and have been more than satisfied. Always on time and on budget! Very helpful in exploring options. I will definitely use him in the future if need be.

Ji
Review №31

Jesse Harvey, owner of ComputerPRO is the best! I have used him several times to fix several computers in my office, and to update, protect, back-up, and improve others. He is also great at giving advice on different computers, software, etc and is available and accessible, something that I find is a must when running a small business! He is professional, prompt, and sensitive to my time constraints and needs. I feel like I have my very own IT Department knowing that Jesse is only a call or text away! Perfection!

As
Review №32

Best experience with a computer repair shop Ive ever had. Highly recommend! Fixed my laptop and desktop at a great price, not to mention incredibly quickly. 5 stars!!!

bu
Review №33

We have had a couple of computer emergencies and Jesse came to our rescue quickly. Very organized, reliable, trustworthy, immediate responses and very detailed. We referred ComputerPro to another business owner and they are very pleased, as well. You will continue to have us as very happy customers !!!! Sheila and Amber

Ti
Review №34

We at Express Appraisals depend on internet safe and reliable network to keep our businesses working to cutting edge technology providing our clientele with the best service possible. ComputerPRO set up our network, monitors it and always answers calls or or Web Chats in minutes and kindly walks us through any problem.Thank you Computer PROTim CraigExpress Appraisals.

Mi
Review №35

Easy to work with, good at his work and very PATIENT! Also, able to explain to dummies whats going on.

Ry
Review №36

ComputerPRO has always been super responsive, detailed, and has solved any technical issue I have had with my personal and business computers. I will leave this short and tell you - they have incredible customer service and will help you with your issue. Give them the opportunity to help you and you will thank me after!!Ryan RiceKeller Williams Capital Properties - Fairfax, VA

Ed
Review №37

By far one of the most professional repair places I have ever used. My computer was in such disarray that I didnt know what to do. I found ComputerPRO and they were able to get my up and running again, with out any hiccups and all for a reasonable price. I would recommend them to anyone who is in need of computer repairs.

Jo
Review №38

Awesome! It was so nice to talk to a PRO! This gentleman was knowledgeable, helpful, and realistic!!

KB
Review №39

Great to work with. very professional, efficient and reasonably priced.

Jo
Review №40

Your decision to use ComputerPRO will be rewarded with a fast turn around, reasonable pricing and fixed right the first time. The big box stores frustrated me with a 2 week service time and knowledgeable staff.The owner, Jesse usually returned my machine to me in 1 day!

Je
Review №41

My company has been having issues with IP addresses and printers over the last few months. Wireless printers and wired computers just did not seem to work out and it was very frustrating. After working with Jesse at ComputerPRO, he was able to get all of our equipment talking to each other and running smoothly. We are now using ComputerPRO to handle our virus protection and we are extremely happy. It is a relief to have found a competent company to take over our IT needs. Thank you Jesse!

De
Review №42

I took my Macbook Air to Jesse at ComputerPRO after dropping a breaking a whole bottle of wine on my countertop where my laptop sat. Before going to ComputerPRO I stopped by Best Buy Computer Geeks where I was told that if it could be repaired the cost would be prohibitive. I took a chance and called ComputerPRO. For a very reasonable price Jesse first check to see that it could be repaired (no motherboard damage) then went on to complete the repair, again at a very fair cost. He kept me updated and completed work when he said he would complete it. Highly recommended.

Be
Review №43

We have a number of PCs which we use for nearly all our affairs. For different reasons they all seemed to malfunction at around the same time. We had subscribed to iYogi, but were unable to raise anyone on the telephone, so we started looking for a local business which could help us, and we found ComputerPro.We rang them and explained the problems. Jessie had just received postponement of a job he was on his way to, so diverted and was with usabout 45 minutes after our call. He was extremely personable, and calmly noted down all the problems. He then methodically began dealing with each machine in turn. He needed us occasionally for passwords and the like, but otherwise just got on with the job.He had everything repaired and loaded within about three hours except for one laptop which required a new hard drive. That he took with him to replace the hard disc, and to reload all the data which was on an external hard drive. He said it would be ready in about two days. He discovered to our amazement that a baby alarm close to our modem and left switched on was seriously affecting our signal.We can only say that if you need a computer technician, ring Jessie. He runs a small company, but after some of our experiences with large companies, we feel sure this is the way to go.You will find the contact info on his web-site.K and B

Pa
Review №44

ComputerPRO is the best! Jesse really knows his stuff. We had a QuickBooks problem, he knew pretty quickly is was software problem with QuickBooks. Contacted QuickBooks, found out it was one that they did not even know about. Biggest thing they call you back! Never think I have had to wait any longer than 15 minutes for a call back. Have a problem, no problem; your business will keep going that day. Usually 1 to 2 hour down time that is it. ComputerPRO handles all of our computer and IT needs. Used the other big business computer company in Winchester, waited forever for call backs, only took calls during business hours. Many times it was 24 hours or longer to get them out. So, glad we switch, actually called Jesse the first time to fix their mess up. I would recommend you use no one else but ComputerPro. Patrick Rodgers, Precast Manager, Winchester Building Supply.

Mi
Review №45

We have been so Lucky to know Jesse and ComputerProVA since the beginning. He has been a fantastic support & design tech. Always patient and kind no matter how crazy the question. He can handle anything from a simple question to complex tech issues. He can easily talk to the techies or the novice user and help them thru their issue. His kind and caring manner lend itself to making him the perfect guy to call when your tech world seems to have turned upside down. Give him a chance to get your system set up right and as a small business you can go about doing the business of running your business and stop being the tech support person. After hiring him I was comfortable going out of town, knowing that he would help the staff with any tech issues and I would receive a reasonable charge for the services and kept in the loop all along the way. His pricing is amazingly competitive and he can do so much remotely that we rarely needed someone onsite.He made taking care of our network and virus protection very easy we have used him for our business for years. He worked well with our Electronic Medical Records Company and other vendors. We would highly recommend ComputerProVA, Michele & Arnie Beresh

Ja
Review №46

I could not of asked for a better experience!! I have a very rare gaming laptop, Its an Alienware M17. Most computer repair specialists would not work on it. My cpu was fixed, cleaned and returned to me within 24hrs!! i was amazed.The pricing is surprisingly reasonable and the service is wonderful.But the best thing about my experience is that i was consulted each time a step was taken to fix my baby. i was worried sick and they did a great job of telling me exactly what was going on. I highly reccomend computer pro. i plan to go back with my desktop soon!!!

La
Review №47

It was a pleasure to find ComputerPro. The technician and I talked over the phone. I explained what was going on and he readily gave me probable causes as to what the problem might be. He was genuinely concerned with resolving the problem and he listened to me while I explained it to him. He left me with the impression that at that moment in time I was his only concern. I havent received that kind of customer service in a long time. Needless to say when I blow one up its off to ComputerPro.I really appreciated your help. Thanks!

Re
Review №48

WOW knows what hes doing!

Information
7 Photos
48 Comments
5 Rating
  • Address:2971 Valley Ave # 8, Winchester, VA 22601, United States
  • Site:http://computerprova.com/
  • Phone:+1 540-771-0999
Categories
  • Computer consultant
  • Computer repair service
  • Computer service
  • Computer store
  • Computer support and services
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:8am–6pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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