Called yesterday to set up an appointment and they had time the next day when I needed it. Jeff confirmed the appointment and showed up on time as he said he would. He went over what I was getting in great detail and performed everything quickly. Looking forward to continuing services with this company.
The service tech was awesome! He was ontime, knowledgeable and super nice. The office staff was very nice and helpful. Did not try to sale me products I didn’t need. I would definitely recommend this company to anyone.
I hired Orkin even though theyre double the price of everyone else because they told me they would do a complete assessment and spray inside and outside the house. I even told them that the problem was likely under the house. They said they would get under there to check. When they got there I told the guy and he then says no its an inside service only. Didnt go under the house. Didnt even inspect outside or spray outside. Then its not an automatic follow-up service in 30 days. I have to call to have them come back. For 350$ this is definitely not worth it. I shouldve called the little guy who charges half the cost and even goes under the house.
I had to have my home inspected for termites and they were able to come out promptly. They then were going to do a lifetime application to keep my home termite free. They came out and took care of it as soon as possible, within 3 days, and I now have confidence that my home is protected.
Kevin was courteous, professional and knowledgeable. Discussed performance and options. I appreciate his personal attention to the service provided.
Extremely happy with my service not only does it work right away, but it’s affordable & customer service is exceptional, so happy we chose this company
The sales team quickly responded to our inquiry for an inspection that I felt was informative and thorough. I felt like the treatment plan was explained clear and executed exactly as described. They were quick to schedule and the service appointment went perfectly. Everyone was professional, courteous, and considerate to covid precautions as well as making sure our home still looked presentable .
Very pleased with the technician’s service and professionalism. He presented the options available to me, and explained everything in detail and with patience. Highly recommend this company.
There technicians are great can’t remember there two names but great customer service skills!!!!!!And bugs are always goneHIGHLY HIGHLY HIGHLY RECOMMEND
Kevin Weir was our orkin technician and he was very professional, friendly and knowledge about his job. He done an excellent job for us and we would recommend orkin for all of your pest control needs.
Technician called ahead that he was in the way so I could adapt my service time window. He was very prompt and friendly and took time to educate me on a carpenter bee problem we are having. Sincere and timely - great experience.
My name is Sharon James. I just wanted to say since I been using Orkin. Kevin I have been doing an outstanding job!
Orkin associate on time and very courteous and professional. He explained exactly what he did and how the monthly inspections work.
Awesome Job once again on Edgemont Lane. Thanks
Walker came by this morning to inspect and perform the initial spray for silverfish and other small bugs. He was friendly, timely, and professional. My husband, who never does any reviews for anything, said make sure you leave a great review for him! as soon as he left the house. The service is extremely reasonably priced and he set us at ease as a professional in our home. Thanks, Orkin!
Kevin is always friendly and punctual... I havent seen any bugs in months... would recommend them to anyone for extermination needs.
Communicated well regarding time to do the inspection. Was flexible with working around a work schedule.
Due to the virus pandemic my husband and I would like to say how professional and service oriented they were to insure we could be taken care of! The tech was very personable thorough and knowledgeable about the services needed for our homes specific needs! We have been customers of Orkin for years at our other homes and will communicate and suggest their services to our neighbors and family!SincerelyGail Donaldson
Kevin Weir was my technician. He was thorough, professional, respectful and focused!! Sprayed for pests and offered excellent service. He represents himself and Orkin very well in that he is EXPERIENCED!! He answered my questions and I was well pleased!! Thank you for your service. (J McK)
Good job no problems
Very professional and on time. Had no problem.
I had an inspection for termites which led to covering my place from termites. Orkin made sure I was taken care of earlier than expected. Thank you ORKIN
The revisit was definitely more engaging and helpful than the original representative that came out for the first visit.
Kevin our Orkin professional is the nicest and kindest service person!
Overall decent. I always get the vibe the current guy is trying to do the least possible. I have had the services for a while. The first guy was knowledgeable and did everything just as described in the service list. They switched the guy that services my home, about 6 months ago. The current guy never knocks down cobwebs outside, never places new sticky traps in the garage or attic. Im just not impressed. I have to remind the guy to spray all the rooms in my house.
Ants everywhere. Super professional and handled the problem! Also did a mosquito treatment!
Jacques was very polite, professional and kind!! Thank you for your service.
Kevin is great!
I just moved to NC from NJ and I had noticed crickets getting into my house.. not something I’ve experienced before when living in NJ. Not knowing where they were coming from and countless efforts of trying to catch them myself I decided to call Orkin.They were the best. They came to my house the very day after I called about my issue and the technician (I forget his name) was wonderful! He was so nice and understanding and explained to me all issues that could be causing the crickets to get in... and how to avoid it in the future! Will definitely be using them for any pest related issues in the future!Thanks!
I like dealing with this company. We have been with them for almost 2 years, and it has been a really great service to our home with effective treatments. We have been served by the same technician since the beginning of our service, and he is really great by all standards. We feel great peace of mind with their services.
Friendly and knowledgeable, never had a problem with any of the techs.
The orkin technician that comes out to my home has a great adatude and is always a pleasure to be around, he dose a wonderful job inside and out and always lets me know if I have any problems to let orkin know and he will be back out. I think for the price it is worth it.
An inspection was done on my home to locate signs of external termite damage both inside and outside. The remedies included a treatment to stop interior infestation and exterior solutions which included the installation of rods and traps on the perimeter of my home All phases of the process were handled in a professional manor.
Ive been meaning to leave a review for a few months but stuff has intervened. That being said, the two guys out of the Wilmington, NC office that I have dealt with for my home pest control service out have been second to none in professionalism, friendliness, service, and execution. Fred helped get my account set up and drove 20+ minutes up to the house to do it. Might seem like a small commute but anyone who has driven between Wilmington and Hampstead knows that it is a traffic nightmare and headache inducing. Fred showed up happy and ready to get us set up to meet our needs and has since become one of my best customers in my restaurant in Wilmington. Hes awesome, always friendly, and represents Orkin very well. Darren has been our technician since day one and he is spot on in all regards. One one the nicest and most well spoken people. Always on time, with a smile (and currently a mask as well) on his face and is the epitome of polite. We havent had a single bug problem since he started which is more than I can say for the previous 4+ years of other service providers. Hes good at what he does and my wife thinks hes just great. Hes the first tech in pretty much forever who my wife remembers the name. Hes so friendly and is a huge asset for your company in the field. Just wanted to let you know about these two great guys as Im sure you might not receive near the feedback they deserve. Thanks Fred and Darren and hope you stick with The Lindsays for the long haul. You hear that Orkin....dont you go changing things on me!
Our technician is excellent. Always prompt, courteous and mindful of social distancing. We are very satisfied with our service.
The Professional was very informative and responsive.
The stuff he sprayed works great thanks again
Still have roaches 2 years into this contract and I’ve asked repeatedly for them to call before they arrive but they insist on just showing up and I’m not happy about that.
Everyone I dealt with in the entire process of setting up my appointment was awesome. They happily answered all my questions about different treatments, Pricing and scheduling. When the tech came out and sprayed my home he was incredibly professional, respectful, and careful with my pets and belongings. 10/10 would recommend to a friend.
It was great, they were efficient. However, the man who came out acted like I was a burden to him a little bit, and sort of had that tone of voice that was like why are you asking me questions. Other than that great
Daniel does a fine job and goes above and beyond to take care of us. There was an equipment issue today and he called and will return tomorrow to complete the service.Sincerely,Larry Robert
Our Orkin man is so nice, informative, polite, and always on time.
We had a horrible mosquito problem. When we would go out into our yard they literally swarmed us. At times I could not swat them enough oftentimes lulling 5-6 at a time. There was no way we could stay in our yard without being covered by mosquitoes.After the Orkin treatment they were gone...literally. This morning we spent time on our back patio without being attacked. This was well worth the price and I will continue to use Orkin for our mosquito control.
New to the Wilmington area and needed someone to help with pest control. Called and everyone I spoke to was very friendly and helpful. The dedicated technician was also great and looking forward to working with them in the future.
Great Company excellent customer service. Highly Recommend. Enjoy working with Jacques he’s very knowledgeable and Friendly. We Been using Orkin for over 7 years and will continue to use them. Jacques is the Best !!
Orkin has provided great service. They are punctual and professional. The technician that comes out is friendly with our dog and is very understanding when I request extra treatments due to these darn water bugs in our area. The office staff staff has been the same. I would recommend their services.
I really appreciate all of the hard work and extra effort my Orkin specialist put into assisting me with my issue at my rental. This issue was really really bad. Mike was my technician and he was awesome. Thank you for all you do.Duplin county, NC.
Just had my termite traps check..The 2 individuals performing the check were polite & highly knowledgeable.They found that one trap was missing & replaced it..I received a detailed briefing on their findings..I was totally satisfied with job performance. I also appreciate that they called several day earlier to set up an appointment time & arrived within that established time frame.
I had red ants. The gentlemans name was Walker. He explained to me what he was going to spray for before he started. He also let me know how much it would cost a month. He was very professional and friendly. No more red ants yay.
Yall have been good if a problem comes upCall and they are on it thank yall
They prices was a bit to high
I work for them and i honestly can say we work when called to a home owners house whether it for pest of any kind, Orkin really is the best
Quality Service, noticed dead bugs inside of a day. Whatever they sprayed is working!On time and very professional!
Very friendly and respectful. Knows what hes doing and he gets the job done. A job well done at that!
Excellent service professional today. Also great job on COVID precautions.
Walker, was extremely friendly and explained my treatment in detail. Looking forward to continuing my service with Orkin.
The technician really tried to understand our situation before starting treatment and than came up with a plan that was tailored to our needs. All I know is that whatever they use works. I saw Immediate improvement. I think they may be a little pricier than the others but a friend of mine told me that It’s the only company that got rid of the bugs in her yard. We had the same situation. its worth the cost and they are very professional.
Charge you and do not come, and they are expensive! Absolutley the worst service in pest control I have experienced in my 40 years as a home owner in 5 different states.
From the time I signed up with Orkin, they have always been very good about coming out when they say they are, and treating for the problems that I have. Ive had a bit of a mouse problem since moving into my new place in October, and they have been working diligently to help solve that problem. I do see less mice now than I did in the beginning, and theyre still trying to come up with ideas on what to do to erase the problem entirely.
Excellent, efficient, friendly and professional!
I have had a very good experience with Orkin. They are professional, provide great customer service and the treatments have been effective.
Orkin always provides phone notice a few days before the scheduled appointment. Service reps are friendly and helpful, answer questions and give technical advice. Pet friendly to my 2 dogs who enthusiastically greet him at the door when he arrives. Highly recommend having an Orkin contract.
Our technician, Rob was wonderful and extremely knowledgeable. He was fabulous at addressing questions and concerns. Setting up our service was super fast as well. Called late yesterday afternoon and he was here this morning at 8am. This service came highly recommended by our neighbors and we could not be more satisfied. Thank you Orkin and Rob!
Very professional service.Had a wasp nest and they came by and resolved it very quickly.Spiders gone too.Thank you.Excellent customer service too.Very pleased with the service.
Darren had Excellent customer service, he was very professional and explained everything that I asked or needed to know,, he got the job done, then said good bye, I thought that was great. If I had the change I would of given him a tip. Thank y’all so much,, see you next month..
Excellent customer service. Very professional and quick.
Very happy with services. Polite and professional technicians.
Joaquimis on time, professional, and personable. I highly recommend him!
Our technician was awesome! Right on time, super friendly and personable. He did a very thorough job and was very knowledgeable and willing to answer my questions. I wish all service calls could be like this was.
Great experience so far, I called yesterday and they came out today. The initial phone call was easy and pleasant and very informative. The technician was also pleasant and informative and very thorough. I wish I had called them sooner.
We have had a great experience with orkin. We absolutely adore Jacques, he is always on time, efficient and very friendly!!
Sprayed and did a great job
Weve been with Orkin for years now and have always been very satisfied with their work and service! Always personable and professional, and willing to answer any questions. We would highly recommend Orkin!
I have been using Orkin for 10 years now on my rental property in Wilmington NC. I have never had a negative correspondence with Orkin. They show on time and do a great job. Their prices are very competitive and their customer service is excellent. Thank you Orkin
They’ve helped us get a handle on our pest issues for our renovation property. We have been very impressed with their results. Not to mention, Joaquim is amazing! We appreciate all his help, even when we aren’t able to be onsite for the treatment.
Hi II thank you so much for your prompt Professional Service, your service Personnel John I believe thats his name or Jock arrived at our home approximately 15 minutes ahead of time which was great with a very smooth caring and interested demeanor. to my knowledge he provided quality service and represented Orkin in a professional manner thank you kindly for being my service provider
Daniel came out within the time scheduled. He went over everything and answered all our questions. We have a mice infestation, which they set traps up for, but they also sprayed the entire inside of the house for water bugs etc.We were very pleased.
Walker did a great job and was very professional.
I love Orkin. They are always my go to when I need to get rid of bugs!! Within two months every time Ive needed them the roaches are gone. I would never use anyone else
The gentleman who came out to install my termite baits isn’t very professional. He drilled holes in my flower bed for the baits and dumped the dirt right there in my flower bed on top of my mulch. I mean come on really? We are not off to a good start and I truly hope this is a one time mistake.
The guy who comes out is nice but we’ve had two services since we started with Orkin and I’ve been seeing more roaches then before our initial service. After two more services if it’s still like this we will switch services.
The guys did a fine job insulating my attic with bug resistant insulation. The cleanup could’ve been slightly better. These guys needed a shop vac instead of just a broom, but other than that they were great guys and did a good job.
Service was great
Very helpful. Excellent customer service. My service tech was very friendly and down to earth. He explained everything........Great job
Daniel does a great job, and my little dog loves him !!!
Simple. Since using Orkin bugs went away and never came back! 😊
Customer service is fabulous.Love we have same technician for each visit.
Darrin was great! Got the job done in no time, very friendly and courteous.
I like the worker. The poison is just not working! I can use Raid and get better results
Orkin employee named Rob came out in a timely fashion, he was here right on time. He was polite, professional, matter-of-fact, and very informative. He answered all my questions well and I was very impressed with his professionalism.
We love our Orkin man, Jaques. He pays attention to the smallest of details, even making sure to wear booties in the house. It is nice to have someone you trust come into your home with a product that works. We love our Orkin man!
Darren was very informative and very pleasant!!! I really like that there is only one person coming in my house instead of a different person everytime.
Robert Patterson is the most friendly and professional Orkin employee weve ever had in the dozens of years weve been customers. He takes great care of us and pays attention to the details making our home as bug free as weve ever had. Thanks, Rob and Orkin!
Technicians were professional and detailed exactly what services they were providing.
Just a great company to deal with. They are professional and very nice. Orkin Is the best pest control co. hands down.The technician is great!
We found carpenter bees on a Saturday morning, made a call and by noon it was being sprayed. The gentleman Joaquim was lovely, he was beyond expectations. I appreciate his customer service and taking the time to show us what was going on and how he treated it. We were surprised by how thorough he was. He made what was an annoying problem an easy and even pleasant experience. Would work with Orkin but specifically Joaquim again in a minute. Nicely done.
I was pleased with the Technician he was courteous and he explained every detail and he was professional.
Barry was really professional and friendly. He assessed our big problem and gave us a no BS answer about the different options we could do to resolve our bug problem. Very satisfied with the service provided.
Daniel responds you my request with genuine concern for my issue. He has a no matter what attitude. Thank you!
I’ve called three times to try to get refund and keep being told someone higher up gonna call but nobody ever does. They came out to spray for mosquitoes several times and each time it only two or three days max before the mosquitoes are back.