I had to leave this review due to it being the worst massage ever. I get massages frequently and I have visited most spas locally. My masseuse had no technique. She applied small amounts of pressure to my knots but then didnt follow through with working them out. I ended up getting a massage elsewhere a couple days later to alleviate the pain. I paid for an add on of a scalp massage which consisted of fingertips lightly pressing my scalp.....not worth the 15 minutes. Beautiful place but thats not what matters to me. I am all about spending on self care but Ki Spa DID NOT deliver for me. It was almost double the price as other places and poor quality. My friend also had a bad experience with her masseuse who dug into her and was not paying attention to her body language. I dont understand the hype?

Amazing massage by Holly❗I get massages regularly and this was the best!! ♥️Spa is beautiful and relaxing😍

My wife loves this place I constantly put money in her account so she can pamper herself

Very neat and friendly environment. I love the private rooms!! Would highly recommend this place!!

Love this place. Very relaxing, awesome services and the best pedicure in town.

My favorite spa in Wilmington, beautiful atmosphere, awesome staff.

Perfect Spa experience! Had an incredible deep tissue Healing Stone Massage with a Microderm Wine Peel Facial and a Heated stone pedicure and reflexology! The treatments here are far superior to any Ive seen at other spas and their monthly rotating specials keep me coming back to try the new offerings each month! The staff from front desk to the therapists are all professional and well trained, highly skilled and I always leavecompletely renewed. If youre looking for a true spa experience this is the only place in town. All candle light, spa music, relaxation rooms, shower, lockers, spa lunch andcomplete tranquility throughout this space. Love their products also and that they always have beneficial home care to help me create a spa experience once I get home! A must for true wellness and rejuvenation.

The most upscale experience from start to finish. Always greeted with such kindness and attention. Every massage I have had here has exceeded any other massage elsewhere. They are true professionals that can read your body. Seth instantly was able to find and focus on my problem areas and relieve so much tension. He is extremely skilled and professional. I highly recommend treating yourself with a visit to this spa for their services. You won’t ever go elsewhere once you experience ki spa! We will be back soon, thank you!

Awesome relaxing massage. Great staff. Following COVID-19 Protocols. I bought my boyfriend a gift certificate so he could see how awesome they are!

I had such a great experience here and would definitely recommend this spa. Nicole, thank you for squeezing me into the busy schedule yesterday and making me feel so welcomed when I walked in the door. Jenny, thank you for the amazing neck massage. I will definitely be coming back for another visit.

Cant thank Jenny and Kay enough for their help. This was my first time having any spa services before, and everyone was so kind and supportive. Jenny literally melted away 3 years of grad school stress and tension, and Kay made me feel like a queen. Thank you all so much, you do amazing work.

For several years now Ki Spa has hosted a special Breast Cancer night for survivors. My first time at Ki was on that special night. Ive been several times since then. The place and people of Ki Spa are amazing. The massage therapists have always been great. Especially Zeke! The ladies in the spa are very sweet, helpful and friendly. They have great product for sale at reasonable prices. I highly recommend this place!

Best spa! So clean. So relaxing. Great products.

I love this spa! The staff are always suggesting products that make my life easier. Switching to Jurlique products and the Farmhouse scrubs have changed my life. Oh, did I mention that they sponsor annually a Cancer survivor night with free spa services. It’s so humbling to have someone make me a priority for an hour. ❤️❤️

I have been a customer for years. The atmosphere is so relaxing. The decor is beautiful. I am always relaxed once I leave. Perfect place to get your self pampered.

Best spa and staff! The atmosphere is so relaxing, and the facials are great! I will definitely return for the Ki healing stone massage. Highly recommend! I left feeling like a goddess. : ))))))

Was gifted a 60 min foot reflexology session and this was such a wonderful massage experience. Soft sounds, light aromatherapy, and a talented therapist. I’ll be happy to receive this as gift anytime!

Ki Spa is staffed by generous people! Talented staff! Everyone I met was wonderful and the gentleman that gave me the massage whose name is Seth was excellent! I highly recommend this Spa

I highly, highly recommend Emma (Esthetician) at Ki Spa -- she was fabulous, knowledgeable and kind. I had a wonderful experience & feel great -- will definitely be back on a more regular basis.

Amazing experience. The massage was incredible. I can not wait to go back.

Great place to get a massage. Very professional and comfortable place. Only wish they had a locker room with sauna and showers

Massages at Ki Spa are amazing. Clean and relaxing atmosphere. Recommend getting your next massage at Ki Spa.

Such a great experience! Hands down one of the best massages I have ever had. I will be going back!

They did an excellent job. Focused on areas where I was really tense. I felt so much better afterward.

It was great. Zeak did a great job . I have already booked my next appointment.

IF I COULD GIVE THE OWNER / MANAGER NO STARS I WOULD. I HAVE BEEN TO MANY DIFFERENT DAY SPAS AND THIS ONE CONSTANTLY RATES BELOW PAR. THE FIRST TIME HERE HAD A MASSAGE THE THERAPIST WAS MEDIOCRE AT BEST. THE SPA ITSELF IS VERY NICE AND COMFORTABLE. THE SECOND TIME I HAD A GIFT CERTIFICATE. WHEN I CALLED TO SET UP MY APPOINTMENT THE GIRL ON THE PHONE SAID THAT THE CERTIFICATE WHICH SAID ON THE FRONT GOOD FOR ONE ONE HOUR MASSAGE ON IT WOULD ONLY COVER HALF OF THE SERVICE. AFTER GOING AROUND AND AROUND I WAS CORRECT AND SHOULD RECEIVE A MASSAGE AND ONLY HAVE TO PAY GRATUITY. THIS THERAPIST IS MUCH BETTER AND IF SHE IS SMART SHE WILL LEAVE THIS PLACE AND GO TO ANOTHER SALON THAT HAS BETTER MANAGEMENT. ONCE THE MASSAGE WAS OVER AND MANAGEMENT WAS DONE TRYING TO UP-SALE OVERPRICED ITEMS FROM THEIR STORE IT WAS TIME OT PAY MY BILL. MY BILL CONTAINED A 10.00 FEE THAT I HAD NO IDEA WHAT IT WAS FOR. I TALKED TO THE OWNER AND HE INFORMED ME THAT HIS PRICE HAD GONE UP SINCE THE CERTIFICATE WAS PURCHASED. I TOLD HIM I SHOULDNT HAVE TO PAY ANY ADDITIONAL FEES AND THAT I SHOULD HAVE BEEN INFORMED OF THIS WHEN I SHOWED UP. THE OWNER WAS VERY POM-PUS AND RUDE AND I RECOMMEND GOING SOMEWHERE WHERE THE STAFF ARE GLAD YOUR A CUSTOMER.

I have seen several massage therapists for treatment of neck pain, and all are incredibly friendly and have done excellent jobs! The front desk are sweet & helpful, and they have an excellent choice for products!

Through the years, I have enjoyed the Ki Spa and everyone is so nice. Last night I had a wonderful massage with JLicca celebrating breast cancer survivors. I have enjoyed manicures and pedicures and they sale Zoya, which is one of the safer polishes. Thank you, Ki Spa ladies!

Julica was the best massage I have ever had!

It was really nice It felt great. I will go there again.

Nice staff, didnt personally love the decor and atmosphere, massages were mediocre. Not bad, just not great for the money. But staff was friendly and helpful

Wonderful experience! Massage was amazing!

I got my girlfriend a gift certificate including 60min Massage and Mani/Pedi for Easter and when she called to schedule an appointment the receptionist was rude. She waited a little while longer and tried again to schedule, this time she got her massage which she did enjoy but, when it came time for mani/pedi they were in-between nail techs. Its been over 4 months, since I purchased the certificate and we have not had a good experience with Ki Spa Salon. I would not recommend this place. I hope your experience with this place has been better than ours.

I give 2 stars for the few good skilled people that remain there. The turn over of staff, is telling of it’s management. For the price I always feel rushed and pushed to buy something. There are too many independent massage therapists and estheticians in this town with talent to put up with this Unclean environment and hurried service.

They customer service is less than I would expect. I have been a returning customer for many years. Not anymore. My family and friends will look else where. 2.10.2016

Amazing spa service.

Great place. Best in Wilmington.

Always relaxing and enjoyable ...

Amazing massages