Victory Property Management was very helpful and responsive when undergoing renting our new property. Maddie was super informative and took the time to answer every one of my questions. Very thankful for this group helping us get approved and moved in quickly and efficiently!
Maddie did an awesome job and responded to our questions quickly! She was on point & very professional, we greatly appreciate her communicating so quickly & efficiently!We would definitely recommend Maddie & Victory Property Management!Thank you, The Lucas Family!
I have enjoyed using Victory Property Management for my rental property needs . The Staff is friendly, efficient and professional . I have used them for many years and have consistently been happy with their work on my behalf !! Thank you Victory !!
Victory Property is a topnotch company and is much more advanced and personable compared to the other management companies I worked with in the past. I have found the company to be very fair, professional, and easy to work with from quickly renting the property, lease paperwork, responding to repairs, and managing the property.June Harris the Marketing Director and Maddie Spicuzza my account manager have been such a pleasure to work with. Maddie has professionally answered all my questions and addressed all my concerns in a very timely manner… Greatly appreciated and HIGHLY recommended!!!
I’ve had a good experience with this property management group. Maddie is very responsive and ensures I receive maintenance in a timely manner. She follows up with me and takes time out of her day to make sure I have everything I need to keep my home functioning well and safe.
I let Maddie at Victory Properties handle my rental property. She found tenants, did background checks and handled all the repairs. Maddie is so wonderful! I could send a quick text and she would almost immediately respond back. Being a full time working mom with two kids, that is very valuable to me. I will definitely continue to do business with this company.
If I could give no stars I would. I completely disappointed with this company. Ive been out of my rental property since July 10th 2020 and they said any maintenance and cosmetic repairs would be done within a week or two have it ready by end of July. Its not August 25th 2020 and my property is still not done. I paid $1000 in the contribution portal for a vendor to come in through Victory Management to fix bulbs, hole repairs, paint ect. My property manager Jamie Johnson is suppose to be overseeing the property to ensure everything is done and yet Im having to go check to see if the house is ready. She does not update me on what is going on with my home and every time I have gone by after being told the repairs and paint are done they have not been completed. I was informed today that they paid the vendor on August 11th before the repairs were even done. DO NOT work with this company as I have been told by them by the male at victory that they do not like when owners are closely involved with their own homes. Not only have they paid a vendor for poor work of a $2500 a month property they are still requesting a tenant placement fee for me to end my contract with them. I have a tenant who is suppose to move in September 1st and I would be upset if I was spending that much money a month on a home where proper repairs were not done. I really put my trust in this company but between Alisha refusing to meet and get issues resolved, to the customer service male I spoke with who feels its appropriate to raise his voice at customers, to Jamiee who can not check on your property to ensure your money is being paid out with care and work is done this company deserves zero stars. I have never worked with such unprofessional people in my life. They asked me to not be as involved but when your talking about a $400,000 plus home in the care of someone I do have a right to be involved and that the home is ready for a tenant. Completely disappointed with this company when I was ensured they were the best in wilmington. All they care about is a good pitch to get your money and then they are as quick to tell you to go elsewhere.
Victory property management was the best possible experience anyone could expect from renting a property from a management company or an individual. I highly recommend their services.
Maddie S. Has been an absolute joy to work with in this process. Thank you so much for all of the help
Maddie was great to work with! She and Victory Property Management have a streamlined rental process that made working together seamless. Excellent communication, highly recommended!
I never write reviews because it is rare that a place leaves such an impression that i feel compelled to do so! But! Victory Real Estate has been the best property management company i have rented from in the past thirteen years in all of the Wilmington area. The staff is friendly, very fast and responsive, and all around helpful! I often tell the story to people looking to rent How one summer evening my AC went out and within two hours the company had sent somebody out and fixed it. The staff here actually cares about their tenants and I couldn’t be more appreciative!
As a tenant, Maddie has been wonderful to work with. She is extremely helpful and quick to respond with solutions to any questions or needs I have had. Highly recommend this property management group
Maddie at Victory Property Management was extremely helpful in working with us to secure a house as part of a relocation. She was very responsive to all of our questions and her positive attitude was encouraging as we looked for a home sight unseen in a new area. She was very easy to work with during this process. We ended up leasing a house through Victory instead of another company largely because of the service from Maddie.
Maddie was fantastic. Very professional and very fast to reply. We sent in our application for a home and the next day we heard back from Maddie because she was able to appear up the process! I called her more times than I can’t count and she was always fast to answer and if she was busy called me back within minutes.Victory Real Estate has a readable staff based on my experience with maddie and I look forward to moving into our new home today!
Maddie S. was very responsive when I called inquiring about a home listed for rent. She responded within minutes, and I was able to schedule a visit to the home within just a few hours. She also answered all of my questions as we went through the application process. It was literally 4 days from the time I saw the listing to receiving the lease.
I contacted Victory Property Management November 2019. My husband and I were fed up with our current big name properly management company who did absolutely nothing for us. Our rental property was our home for 12 years. We were very emotionally invested in wonderful memories of our family living in this home. After 5 tenants and losing thousands of dollars due to no-payment and unforeseen move outs we were ready for a change. I decided to look for a new property management company. When I read about Victory Property Management online I was hooked! I had a feeling of comfort in my heart I knew this is what we needed. Ashlee Malone is my personal property manager. We hit it off from the start I could tell she was a class act! When she told me she was going to take care of an issue you better believe it was done! She got us good tenants with a $500 monthly increase in our rent! She always contacted me if there were mechanical problems at the property and got us some really good vendors that did not cost us a fortune. We feel so blessed to know our property is in good hands. Ashlee acts as though the property is hers and that is what we wanted someone who really CARED!! If you are thinking of using Victory Property Management you have found the right place!Dianna L McKenzieWilmington NC
I rented a house from Victory for 2 years. They were very responsive and supportive on any maintenance requests I had. Even during the hurricane 2 years ago, they were able to fix the damages in a timely manner. Ive had no issues with their team. Positive experience from start to finish. Thank you again!
We are so thankful for Victory Property Management. They were so easy to work with in the application process. During our 2 years as tenants they were quick to respond to any maintenance concerns. Jamie has always been extremely reliable and excels in maintaining communication regarding the property and meeting any of the homes needs. Thank you so much for making our dreams of moving to the beach come true!
Victory and my account manager Maddie are great! They are super responsive, always on top of things and very professional. We use them in Raleigh as well to manage properties and its the same level of service in both locations.
This has by far been the smoothest rental situation I have ever been in. The management company was trustworthy, non-intrusive, and organized. I loved Jamie - she was professional, respectful, helpful, and quick to respond to any questions I had, by email, text, or phone call. If I had stayed in Wilmington, I would have rented with this company again. Will be recommending Victory to my friends who live in this area! Thank you so much!
We rented a home, and Jamie Johnson was our property manager. She is terrific!! We could not have asked for someone more responsive and/or communicative. If I sent a question via email over the weekend, expecting a response on Monday, she answered within minutes. Any/All maintenance concerns were addressed in a very timely manner. She made the entire process, from move-in to move-out, worry free! I would recommend Victory Property Management (and especially Jamie!) to anyone!!
My company recently took over an apartment building in Wilmington and selected Victory Property Management to manage the marketing and leasing efforts, along with other tasks. Our account manager, Alisha Robbins, has been nothing short of amazing. She is quick to respond and tackles any challenge we give her. Alisha is a skilled leasing agent that has kept our property fully occupied despite all the new supply in the Wilmington market. Above all else, we appreciate Alishas expert advice and guidance -- we would be lost without her. It is superstars like Alisha that make Victory an excellent property management firm. We highly recommend their services.
I love this company particularly Jamie. She is attentive, a great communicator, and whether phone, email or dropping in the office unexpectedly, I am confident that she will use her resources to solve the problem. Jamie knows her clients! For example, in my current residence, I gave her a firm yes regarding a rental property sight unseen. I would NEVER have done that, but she knows me and my likes!!!! Victory is a winner in my book and Jamie is one of the best customer service representative I have met.
Jamie has been a great person to work with at every point in the rental process. The staff is fast, knowledgeable, and courteous. Would highly recommend them.
Great, speedy service from knowledgeable people
We have been using Victory to manage our property in Wilmington for a few months and the results so far have been great. They were able to place a tenant within a week of posting our home for rent and have maintained clear lines of communication as well as been very open about their philosophy and business model. Our property manager Jamie has always been on time for appointments at the house as well as in handling issues that we are not available to handle ourselves.
Ashlee Malone has been amazing at managing our rental property. She responds promptly to any of my questions or concerns. I couldn’t ask more from a property manager. I would recommend her to anyone.
Was very pleased with our experience in our dealings with Victory Property as we rented our home . They walked us thru all of the beginning steps and what needed to be done . The photos that were done were excellent and showed the house very well and we had tenants moved in within a week of the listing.
I’ve been looking for a rental for over a month now and I’ve applied at pretty much every property management place. Most have been a hassle to deal with and had an incredible lack of communication. However, Victory Property Management was very user friendly to work with! Between the self-viewings and the manager giving me her direct extension for any questions I had, it’s been a wonderful experience signing a lease with them. They responded to my application the next day! The constant helpful communication and updates through the lease-signing and move-in process has made this process a breeze.
I have been renting a house in Wilmington through victory real-estate for the past year, my agents name is Jamie Johnson. Jamie has been an absolute pleasure to work with due to her knowledge in her job, always being available and extremely nice to speak with. The house I was renting was a beautiful well kept house however, I did have my hot water heater go out while I was there. I contacted Jamie and she had it fix with a brand new heater within hours! anything I needed she was available and super helpful witch made my stay in the rental stress free because of her. I would recommend my friends, family and everyone who is wanting to rent in the Cape Fear area to definitely go through Victory Real-estate! I am sure all the agents with Victory are amazing however, in my experience I can assure you that you would be in great hands if you requested Jamie Johnson as your agent. Thank all of you guys at Victory.
Jamie Johnson with Victory Property Management Is just a Gem!! She is quite knowledgeable of the real estate market in New Hanover County and surrounding area.Jamie has handled our properties in Wilmington from day one. her communication with me for anything that arises has been very prompt and very professional. I feel quite at ease knowing she is looking after my investments. Highly recommend!!!!
This is my first time as a renter after 7 years of owning my home so I was a little nervous as I was moving quite a distance, and moving in site unseen due to a limited time frame and the distance involved. My point of contact was Jamie Johnson who helped me every step of the way. I had a difficult time receiving timely communication or any follow up at all from other properties I had been trying to rent but that was not the case with my experience with Victory. From the minute I spoke with Jamie by phone, she made me feel reassured she would do her best to help me and the communication and follow up and friendliness she showed me relieved a great deal of stress for relocating here with my daughter. Since moving in, she has continued to provide a great experience for us both in ensuring any needs are addressed and resolved, and has made the transition for us so much better! Thank you Jamie!
We researched property management companys, glad we went with Victory. With that Jamie is our manager and she did a great job reviewing our homes value, taking pictures and placing the home in the market as a rental.Jamie, worked quickly to list and find a renter and the listing was smooth and through.Thank you, Jamie!
I have worked with Victory Real Estate for close to 20 years on several pieces of property and with Jamie Johnson, specifically, for about 10 years. She has always been competent, concise, and caring in my dealings with her. I would highly recommend her to anyone who wants a job done thoroughly and accurately with a minimum amount of guidance and with no drama.
Alisha and her crew have been outstanding! Great communication, really on top of everything. From first contact to getting repairs done, to rented out in a matter of weeks. Really made our first rental property go as smooth as could be expected. Would not hesitate to refer them to anyone in the area.
Victory Property Management has been working for me the past 9 years overseeing two properties and I can easily say that they are the best in North Carolina. I originally hired Victory to take over the management of my two rental properties after having troubles renting it out on my own. After using Victory I would never go back to being a landlord! The staff is wonderful and Jamie Johnson in particular has made my life so much easier. She does everything from finding the right tenant to helping you find contractors when repairs are needed. They truly are a full service management company and I suggest them to anyone that owns a rental property.
We’ve been working with Jamie at Victory as tenants and have been pleased with how quick she responds and coordinates with any maintenance requests. It’s evident she cares about the tenants at the properties under her management. We’re thankful for her!
Ive been using Victory for over a year and have been extremely satisfied with their services. Jamie not only helped to get my house rented, but also helped me when I was preparing my property for rental. She is very knowledgeable about what tenants are looking for and was able to answer all of my questions. Jamie has been a pleasure to work with as she is easy to reach and always has my best interest in mind.
I have been renting out houses in Wilmington through victory real-estate for ~5 years. I worked with Jamie Johnson primarily in last a few years. It has been a pleasure working with Jamie. She is very knowledge in her job, always provides quick responses through email and/or phone/text. She takes care any issue quickly and professionally. I recommended Victory Real-estate to my friends and they are happy with Jamies work too.
I just wanted to say how great it is working with Ashlee Malone at Victory Property Management. She is very helpful and goes above and beyond expectations for my property. I am so glad to have her as my property manager!
Great customer experience. Very effective. Victory will take care off everything for you and they do it very well!
Very prompt, very courteous, the renting process and rules/procedures are very professional and extremely important for both tenants and landlords. Procedures and reasons for the procedures are laid out clearly. Expectations from landlord and from tenant both explained in a clear and thorough manner. By far the most professional real estate/mgmt. company I have dealt with.
I am an out of town landlord, so I rely on Victory Property Management to take care of my rental properties in Wilmington. Jamie is very personable and stays on top of every detail. The real test of a property manager is when the property turns over. My last turn over was very well managed by Jamie. She got several bids and then efficiently scheduled repairs and painting between tenants with minimum vacancy time. Highly recommended!
I have been using Victory Real Estate for 3 years now. They have always been great to deal with. I normally deal with Jamie, she is always great to work with when it comes to resolving any issues we encounter with the property we live in. She is always quick to reply and timely with resolutions. If you need a property management company or are looking for a place to live, i would recommend Victory, they have always been great.
I met with Jamie this morning to rent out my home and extremely professional!! I am really looking forward working with this company for many years.
Ive been dealing with Victory Real Estate for last 10+ years and have nothing but the best experiences with them managing my rental properties. Jamie Johnson has always been a big help in dealing with day to day issues and Ralph is always a good resource of knowledge of real estate market trends. Would highly recommend.
I have just started with this new management company 2 months ago and I am so far very happy with their services. I have been burnt before by a different company, so I hope the good service of Victory property remains the same.
I am renting a home for the first time in many years and Maddie at Victory has been kind, responsive, and helpful. I look forward to working with her in the future!
When I saw this amazing property, I contacted Alisha immediately for a viewing. She set up an appointment almost immediately. The property was pristine and Alisha’s photos were on point!! That alone was impressive! Too many times I’ve seen properties misrepresented with outdated photos.Alisha also made another appointment with me so I could show my daughter the property.All in all, my experience was both professional and personal. I would highly recommend Alisha to represent Victory Properties!!
Victory, Ralph and Jamie, have done a great job managing our rentals in Wilmington. We are very happy having Jamie close by and looking after the properties. She find good tenants and treats them well, and helps us keep the houses in good shape. She promptly lets us know of any issues so they can be resolved quickly.
Victory Property Management is a great company to rent with! Jamie has always been on top of any email or phone call we have sent her, even before we were actually renting the house. Maintenance handles any requests extremely fast. I don’t think I’ve ever actually waited for something to be fixed or even looked at. We look forward to continuing to rent from Victory and highly recommend them to anyone renting in Wilmington! They are super easy to work with and very responsive to everything.
I bought a home in Wilmington 10 years ago and was promptly relocated for work. I rented the home on my own and was taken by the tenants. I found Victory on line by chance and I have been grateful ever since. Ralph and Jamie are ALWAYS there for me, day and night, weekday and weekend, no matter where in the country or world I am. I can reach out to them with any request and need and before I know it, its been handled. Same for my tenants, if they have an issue and call Jamie, she gets it handled immediately. She treats my house as if its her house. I could go on and on and on. Bottom line is, they are in a league of their own and I would give them more than 5 stars if possible.
There are two things that really stand out for me when working with Victory. The first is my rental property manager - Jamie Johnson. Shes always clear and concise about what is happening with tenants and house issues, always available through email or phone, and always willing to discuss options with the lease or with house repairs. The second thing I really like is the year-end statement, which makes tax accounting very easy.
We have rented from Victory for the past 2 years and It has been a great experience! Alisha is extremely helpful and has always been very professional, timely, and responsive. They have been very understanding and helpful to any maintenance issues weve had, with very timely repairs. They are great! We have loved renting from Victory and would recommend them to anyone looking to rent in Wilmington.
My family and I just relocated to North Carolina from Florida and found a house through Victory. Jamie Johnson went above and beyond to help us make our transition seamlessly. We signed the lease sight unseen and were thrilled to find the home in good condition with new floors and we got attentive and responsive help from Jamie to help us with some minor repairs. She even helped us to sort out our utilities and get everything hooked up for our move. Highly recommend working with Jamie if you find a house that Victory represents.
Jamie Johnson has been my property manager for the past few years and she has done an excellent job. She always keeps me abreast of any issues that occur and she responds quickly. I am worry free when it comes to my property because it is in great hands. Jamie thanks so much for all that you do.
This is my first time using Victory Property Management and it has been a great pleasure! Alisha Robbins is responsive and professional and was able to rent my property quickly - 10 days from initial meeting to signed lease in hand. I highly recommend Victory Property Management and Alisha Robbins.
I switched from Sweyer Property Management to Victory Property Management over a year ago, and I couldnt have been happier. The management fee was much lower (unexpected), but the service is much better and way beyond my expectation. Alisha Robbins has been my agent from the beginning, and she has been wonderful to work with. She is very responsive, knowledgeable, thorough, and very professional. She gets things done quickly and always follow through on her actions as agreed. I strongly recommend Victory Property Management as your agent whether you are a landlord or tenant.
After seeing all of the reviews I was excited about living in a community where it was managed by a good company. To then find out they just do the leasing and push you to another company disappointed me. However I have had nothing but problems since moving in 1 week ago. I was moved into an apartment that was never cleaned and signs of pest everywhere. The apartment has pest and I am very upset as I found pest in my child bottle. I emailed the management company and victory expressing my concerns. I heard back one time from the management company never anything from victory and it is now 3 days later and I have still yet to hear anything back from anyone. This doesn’t leave me a good opinion of victory either.
Jamie at the Wilmington office is amazing! She goes above and beyond to make sure everything goes smoothly! I highly recommend Jamie and Victory Property Management!
Through hurricane and trying to deal with displacement, Jamie has been fantastic. We are very pleased with the restoration and communication with Victory in what has been a difficult time.We are so grateful to be back home and the support we received from Jamie and Victory.
Victory is amazing! Jamie Johnson takes care of us well. Anytime we need maintenance or have a concern, she is right on top of things. I cant emphasize enough how awesome this company is! Thanks Victory for all you do :)
My brother and I own property in Carolina Beach and have chosen to rent the homes through long term leasing contracts. Throughout the life of these contracts there are always unexpected matters. Alisha and her team at Victory have always handled things with the utmost professionalism. The solutions always strike a nice balance between occupants and owner and things are put to rest very quickly.Because our lives are otherwise very busy we could not ask for a better partner in Victory. As long as we have property in CB were working with Alisha and Victory.Extending thanks for all you do Alisha to keep things rolling smoothly. jkf
As an absentee landlord living in another state, Jamie has been a lifesaver! I never have to worry about my property or the tenants, because she is on top of everything. She takes care of everything at my property, and then at the end of the month, she deposits money in my account! What could be better!?! :) Before I found Jamie, I was thinking of selling my rental property in Wilmington because it was so much trouble...but now I am planning to stay. Thanks Jamie and the Victory Property Management Team!
The staff at Victory Real Estate are awesome! They were so helpful when I had to schedule repairs - quick to respond always available, friendly and professional!
The office staff are friendly, helpful and overall awesome to work with. They care a lot and have gone above and beyond to accommodate our needs.
Aleisa Of Victory Property Management has been awesome to work with. Always punctual and quick to respond with the few issues we have had. Easy to reach. Went to bat for us with the owner to get our lease term tweaked to meet our needs. Professional and respectful. Highly recommend
I work alongside Ms. Robbins for myProperty and she gives me fantastic service. I am in my dream home and this was my first management to work with and I’ve truly been spoiled with wonderful service! They always give me the best and fast service! If I have a question they are quick to get back with me and inform me. Best property management.
I cannot say enough good things about Victory Property Management. They have taken my rental property to a new level and have taken the stress out of it for me. Alisha has been on top off everything since our first meeting. I am looking forward to a long relationship with Victory.Steve Coleman
Alisha Robbins of Victory Property Management has been our property management agent in the Wilmington, NC area for over a year. Her expertise, swift response to any details or dispatch of vendors for repairs needed along with constant management of possible environmental conditions due to coastal living has been invaluable and provides me the peace of mind needed during difficult times due to tropical storms and hurricanes. I have used other property management firms in the past and have been less than pleased with their management style and failure to maintain repairs. With Ms. Robbins, I have found the resources and confidence I need to leave our property in very capable hands. Alisha Robbins is and will be my agent for any property management needs now and in the future.
I could not ask for a more attentive Account Manager (or management company) than Jamie, she has made my recent rental experience a very positive one. Any issues that arose were addressed in a very timely manner and without hesitation, and she always went above and beyond what is expected to ensure my satisfaction. I would without hesitation recommend Jamie and the Victory Management team to anyone looking to rent in the Wilmington area.
Having lived across the state for 10yrs and being a tenant for more than a year and a half now at victory, victory is by far the best management company I have dealt with. Alicia is so quick to respond to emails and phone calls and all the paperwork was so seamless. I would highly recommend victory property management to anyone looking to rent in town!
Alisha shows true commitment to her customers. She genuinely takes a personal approach to everything she does. My ability to manage a property remotely out of state has been as if we were just down the street. Her support and attention to detail makes our success a smooth and seamless reality.
We are delighted at the service provided by Alisha Robbins at Victory Property Management. We had major repairs on our condo that Alisha handled with professionalism and efficiency. She responds quickly to our emails or calls and consults us before making any decision about our rental. She definitely gets five stars from us and is a tremendous asset to Victory Property Management of Wilmington. Bo and Miriam Wessell
We had a great experience finding an apartment at very short notice. Ashlee was beyond accommodating of our timeline, easy to contact, quick to respond, and we are so happy in our new place.
My fiance and I rented a property through Victory Property Management for 2 years and had a great experience with them. We specifically worked with Jamie throughout our time there and she was awesome! Jamie was always quick to respond to any questions that we ever had. We truly enjoyed our time working with her and appreciate all the work she does for the tenants.
I have been very happy with Victory Property Management. They manage my home in Wilmington which is really comforting since I dont live in town. Jamie and the rest of the staff are always willing to assist me with any concerns. I also appreciate the fact that they always contact me before any decisions are made on work at the townhouse. I would suggest them to anyone looking for assistance in rentals or home management.
As a property owner I have had an excellent experience with Victory RE Management. Jamie Johnson is my property manager. I am very pleased with her ongoing help over the past 3 years. She is always quick to respond and efficient in taking care of anything that comes up with the property.
Ashlee did a great job helping me find a place to live that met my criteria. Additionally, she displayed a caring attitude from application to move-in.
Alisha and Ralph were very professional, responsible and flexible in helping us manage our property in Wilmington, NC. From getting excellent photos taken and developed into a great listing, to finding qualified tenants, performing thorough due diligence and finally collecting payments and handling tenant requests in a fair manner...everything has moved in a timely and seamless manner. Were signing up for year 2 and would recommend to anyone in need of a property manager.
Great company! Jamie is friendly and super knowledgeable! You can trust she will get things done for you. Would recommend to anyone.
Im not a tenant nor a owner of one of the properties listed by Victory Property Management. However, I wanted it to be known how GREAT it was working with Jamie Johnson in the Wilmington office!I was in a panic to find a property in my desired school district and even though it didnt work out for me with the home that I was inquiring about, Jamie was a true breath of fresh air to work with!The rental market is quite challenging here during this time of year which makes the moving experience even more stressful. Unfortunately, Ive worked with a few property management companies around town who didnt seem to care if I was interested in one of their listings or not and others who I would NEVER rent from again.Jamie Johnson was diligent, extremely pleasant and expedited the process within a timely manner. This meant a lot to me considering I was in a time crunch.Victory Property Management should know what a great employee they have! I would recommend anyone to VPM based on my experience with Jamie! Unfortunately, good customer service is scarce these days so HATS OFF TO YOU JAMIE…thank you for the AWESOME customer service!!!!
Hands down the best property management I have dealt with! They are not only quick to respond but quick to act! They are very professional, respectful and have given me an over all pleasurable experience renting from them!
I highly reccomend Victory Property Management. They are very professional and friendly, as well as attentive to tenants needs. Jamie and Alisha are amazing!! They handle everything for you and take care of any issues that may arise promptly. If you are looking for a rental property in Wilmington or surrounding areas look no further!
Victory has managed my Wilmington, NC property for almost two full years. In that time, I have experienced nothing but quality customer service. The majority of my interaction has been with Danielle. She has proven herself to be professional and competent in all of our dealings. I have had more limited interaction with Ralph, however, like Danielle, he has been quick to respond to my questions and/or concerns.Our house has been occupied every month since we hired Victory. During that time they have seamlessly handled multiple maintenance issues, keeping both me and the tenant updated and informed.I have recommended Victory to multiple friends in the Wilmington area, and have yet to hear a complaint from any of them. Instead, I received thanks for introducing them to Victory.
Thank you Alisha Robbins and the staff at Victory Property Management for being extremely helpful and prompt when finding my new home. I am beyond grateful of the service and communication from Alisha and the entire staff at Victory during the application and move in process. Highly recommend Victory Property Management.
Jamie has been very responsive and accommodating before, during, and after my move. Shes been timely with maintenance requests and available for questions.
Victory Property Management has been managing our properties in Wilmington for about a year. The overall experience working with Alisha as my property manager is positive. Alisha is knowledgeable, professional, and responsive. We appreciate the professionalism and great service from Victory and look forward to collaborations in the future.
I am always concerned when it comes to renting houses because I feel like all my needs are not met. I worked with Jamie and she listened to all my wants, needs and concerns and was able to find me the perfect place to call home. She was so awesome to work with and was always ready to answer my calls or emails really quickly and never onced seemed annoyed with all my million and one questions. I will always use Jamie for my renting needs!
I have been with Victory for this past year and Jamie has been great to work with. She is always quick to reply and ready to help with any issues. She is great at communicating with landlord, apartment complex or repair people. She has been a pleasure to work with.
We own a home in Wilmington and rent it out through Victory when we had to move away. Alisha is our point person and is always responsive and on top of critical items. They do a great job getting us top rental dollar while making sure the home remains up to snuff. This is especially true with our HOA which is very particular about numerous items. Thank you for being there.
Victory Property Management is a great company to rent with! Alisha has been my go to girl – She always responds promptly to my emails and is continuously pleasant to speak with. Maintenance handles any issue, large or small, and Alisha always follows up to make sure Im happy with the repairs. I’m looking forward to renting with them again.
Hiring Victory to manage my rental properties has been one of the best decisions I have made as a landlord. They make the process seamless. Alisha communicates the needs and statuses of the properties in a professional manner.
Alisha is very easy to work with and made our move in flawless. Victory has handled each issue with our property with ease ever since and continues to make sure we are living comfortably! Very accommodating company to rent from.
I have rented through Victory Property Management for a little over a year now. Alisha made the initial rental process much less stressful than expected when relocating in a short timeframe. Both during the rental process and throughout our time renting, she always answers questions or concerns quickly and efficiently, and the companys processes are very organized. This is definitely a good, honest rental company!
Amazing experience. We own properties in various places and no manager makes us feel so comfortable with owning a rental. They handle everything and have such a good hold on technology we feel as if were in the same town and overseeing everything. Thanks guys. Jeff
Alisha is our main property management contact from Victory and I am extremely impressed. I highly highly recommend this company to all home owners. Thank you Victory for being so awesome!
READ THIS:I spoke with Ralph, the owner, about managing my house rental. He was SO astonishgly rude and condescending with me over the phone, insisting that he had a formula for pricing a 3-bedroom, 2-bath, and that hes been doing this for a long time.However, I wanted somebody from the company to actually come here to my home and MEET with me, see how nice my house is, and discuss the services offered and pricing with me, personally. I did not feel that mine was an unusual request.Again, my house is not your average 3-bedroom, 3-bath. It is far more appealing and has numerous unique qualities. Therefore, it would likely fetch an additional $200-300 a month in rent.Also, I wanted to discuss the circumstances of my decision to rent my home--in person. But this Ralph is very rigid in the way he conducts his business, not willing to work with me in a kind or even normal customer service manner over the phone, and willing to quickly dismiss me as a prospect. What business owner speaks to potential customers with such a brusque and harsh tone?The majority of my Yelp reviews are very complimentary and oftentimes five stars; but, one star is the max I could possibly grant for Victory Property Management. You might read other reviews about Victory, praising Alisha and her excellent managerial work; but with an owner with an attitude and arrogant manner like this, I would not even want to give him my business. Once Ralph reads this, he might be super lovely and accomodating with prospective clients over the phone for a while; but dont let that temporary charm fool you.
My wife & I enlisted the services of Victory Property Management after a brief search for a property manager, and 4 months into the relationship, we are very happy with the service provided by Jamie Johnson, and the rest of the team at Victory. From our initial contact to today, the team has been very responsive to our questions and requests. I would recommend Victory to anyone seeking a property manager in the Wilmington area.
I have rented with Victory for two years and am very pleased with their service. I rarely have issues, which is great, but if something comes up, my contact, Jamie Johnson, is always prompt to address it and have it taken care of properly. I highly recommend choosing Victory for your rental needs.