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Jakes Quality Auto Repair
4034 Hoffman Rd, White Bear Lake, MN 55110, United States
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Jakes Quality Auto Repair

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Review №1

They were friendly, straight to the point, and took care of what needed to be fixed. Brad was very professional and detailed over the phone on what he found out and was not pushy at all compared to some places. My car ac is now working perfectly in this hot day, will definitely come back and support this family local business!

am
Review №2

So Im not even a customer of theirs but on the morning of August 24th, I ended up with a flat tire not far from their shop. I was sitting on the side of the road for over an hour when Cori (sp?) noticed me sitting there. She saw me while dealing with an actual customer. She stopped to see if I needed help. Told her I couldnt budge the lug nuts and my road side assistance was going to be a while. She went back to the shop to call her tow truck friend which didnt pan out but Bryce, their Snap-on tools rep arrived, she explained my situation and bless him, he said he would help. Cori and Bryce showed up and Bryce got my tired changed. Just because of this, I would highly recommend them as obviously they go above and beyond!!!! THANK YOU SO MUCH!!!!

Ry
Review №3

I was having an issue with my brakes, making my car very scary to drive. Brad was booked out for the next couple of weeks, but decided to try to squeeze me in the next day. He fixed the brakes without issue. Unfortunately, I also had an issue with the transmission that I asked him about, but he wasnt able to repair that. No problem, though, as he gave me a couple of referrals to other shops that he trusts.Thanks for your help, Brad! As long as Im living in the area, youre my car guy!

Je
Review №4

My husband used Jake’s for the first time this week for a repair and we were both extremely happy with the service that Brad and his wife provided. They are both very friendly and great at what they do. We dropped our car off Wednesday morning and it was ready to go a little later that afternoon. We will definitely go back again in the future.

An
Review №5

Brad was very professional. Discussions about the vehicle were always very clear and he made the process very easy. The shop was spectacularly clean; definitely seems to be a very organized business. I will definitely be coming back if I have future issues with my vehicles.

Je
Review №6

I trust Brad to give me an honest assessment of my car care needs. I have complete trust in him to guide me and he has never steered me wrong (pun intended)! I highly recommend having Brad as your go to mechanic!

Li
Review №7

Very good service, warm and welcoming. Brad was very knowledgable and friendly.

To
Review №8

We have used Jake’s for at least 25 years. Brad has continued the service with honest high quality work.

Mi
Review №9

Im Michelles daughter and I have a really old car that requires a lot of maintenance, Brad from Jakes always got my back. Whenever I need a repair done, it has been quick and reasonably priced. 10/10 would reccomend.

St
Review №10

Brad is a skilled, trustworthy mechanic. I know he will fix my car in a timely manner, at a reasonable cost.

Ma
Review №11

Mind-boggling experience, first-class service, very straight forward with what I needed to get done and what could be put of until later. Highly recommend going here, wonderful customer service. Cant recommend this place enough!

Me
Review №12

Checks off all the boxes: honest, professional, knowledgeable, and friendly. Definitely will recommend to everyone I know that needs auto work.

C.
Review №13

Brad is great, very genuine guy to work with. He gets the job done fast. Prices are very reasonable and you are supporting a local business.What I really like is that he is NOT pushy about getting extra work done. If something needs to be done he will let you know and lay out all of your options for you but doesnt pressure you into doing any work with him.

Mi
Review №14

Brad was very knowledgeable, trustworthy, friendly, and above-standard from what Ive dealt with in Mechanics. The shop was small, but well worth it. He always goes above and beyond. My first time experience: I initially called with questions to do with an oil leak and he went through all of the possibilities and gave me an estimate over the phone (to be verified once he looked at it). He fit me in that day to look it over and give me the actual estimate(the estimate took less than 2 hours!). He gave me a quote WAY below other estimates and he figured out it wasnt what I had previously thought it was (an oil change center took a guess without looking closely). I left my car for him at the end of the day on a Wednesday to begin fixing when he could (he estimated Friday morning because he was booked Thursday), and he fit it in Thursday anyway! It was looked over and completed, cleaned up, ready to go, in 24 hours from when I dropped it off! I was completely satisfied with the quality of the service, pricing, and customer service. I will DEFINITELY be going back and will be recommending him and this shop to anyone looking for a good mechanic in the twin cities. A++. Thank you again Brad! Youre making my old car last much longer than I thought it would have!

Gu
Review №15

Brad is a great mechanic! Hes very thorough and understands the customer side of things so he communicates every step of the way involved, whether the cost or solution.I trust Brad with my vehicles and there is no reason you shouldnt. Very reasonable rates! Give Brad at Jakes Quality Auto a try, you wont be dissappointed.

Pi
Review №16

Brad is honest, straightforward, and informative.Hes been my go-to mechanic for over a year now and hes always charged very fair rates and informed me of things which should be monitored, but dont need to be fixed.I very much appreciate how he explains things in plain terms and makes things very easy to understand.

De
Review №17

I have had my vehicles serviced at Jake’s Quality Auto for +/- 30 years. (That should say it all.) Jake’s has always been more than accommodating for my auto repair and maintenance needs; appointments are easy to schedule with just one phone call. The workmanship is quality (I’ve never had to return because an issue was diagnosed incorrectly) and the prices are more than fair.I drove the same Chevrolet pick up truck for over 20 years and I give Jake’s Quality Auto the credit for keeping it on the road all that time.Thanks Brad (and of course Jake) for all the years of dependable auto service.

Ja
Review №18

Great experience, great service, very straight forward with what I needed to get done and what could be put of until later. Highly recommend going here, wonderful customer service. Cant recommend this place enough!

St
Review №19

Brad is the best! Honest, ethical, respectful and professional! Plus hes a nice guy! Hes my car guy! Thank you, Brad!

Cl
Review №20

Great place. Very experienced auto mechanic. Fixed my mothers car and was able to do it quickly and very professional about it. Great explanation of what was going on. We will definitely go back.

Jo
Review №21

Thanks again Brad for keeping all of our cars running! Wonderful job on both the dodge and the Taurus last week.Thanks for getting us back up and running in the 07 taurus. its running great. See you again soon for an oil change!

Br
Review №22

A great auto garage! Really nice people and will work with you. They’re honest and do a good job

Mi
Review №23

Trustworthy and knowledgeable shop that can usually handle necessary repairs quickly.

Ch
Review №24

We take all your family cars to Jake’s and the service is always great. I trust Brad to give us the best price and he does quality work. Never worry about unnecessary work being done to run up charges.

Vi
Review №25

My truck has over 400,000 miles on it. Ive never had a breakdown thanks to Brad at Jakes Quality Auto Repair. At each oil change Brad lets me know if there is any preventive maintenance that needs to be addressed. The work is always done in a professional manner and the price is reasonable. The truck runs like new and Brad has never let me down.

Ma
Review №26

BEST AUTO SHOP EVER! I dont even live in Minnesota anymore, yet call Brad for everything and especially before I make any decisions. He replaced a water pump in my car that went bad three years later, even though Im out of state in CO, he took care of everything with warranty and the conversations with AutoZone. He is reasonably priced and is willing to help with anything as it relates to cars. Somebody like this is extremely hard to find in the Auto industry! Dont bother going somewhere else, Brad is the bomb!

ar
Review №27

Excellent service, friendly and very through service

Ma
Review №28

Cant say enough about how excellent the service provided by this shop is. If youre in the market for a good honest mechanic go see Brad at Jakes Quality Auto Repair!!!!! Hell work with you on any problem you may have. If if he is unable to help you with your repair hell send you in the right direction to another reliable, honest mechanic. Thanks again so much Brad!!!!!

Gr
Review №29

The service was great, Brad kept me well informed during the process. And, even though he werent able to fully fix what was wrong, he was more than fair on what he charged me.

Ba
Review №30

Brad does great work fast and efficient and always very helpful I highly recommend this place

Pe
Review №31

Always courteous & professional... weve been taking or cars and or kids cars to Jakes for 25 years! I highly recommend JQA!

Br
Review №32

Second time Ive come here for my car repairs. He really is the best mechanic Ive ever been too. Honest man and does a great job!

Je
Review №33

Super helpful, honest mechanics!

ra
Review №34

Honest, ethical, experienced and knowledgeable mechanic. we are so glad that we found Jakes.

Ke
Review №35

We have used Jakes Quality Auto for quite a few years and have been happy with there service. We would recommend them for your car.

Rh
Review №36

Perfect! Brad, second generation of Jakes, was quick to answer my calls for an estimate on repairs. He was thoroughly helpful in explaining the problems. I appreciate someone who doesnt talk down to women who have questions, which gains my trust. Thanks!

Ju
Review №37

This guy just saved me $1100 in car repairs compared to the quote given to me by the dealership. Oh yeah and he saved me all that money after he went WAYYY above and beyond what I would consider the standard level of coustomer service. I cant recommend Brad highly enough. Thank you so much. SO GREATFUL

Jo
Review №38

Took my car in to Jakes for some noises it was making. Turned out to be minor issue and they took care of it quickly and for a fair price.

Ji
Review №39

My family has been brining our vehicles to Jakes for years. Today I needed a battery replaced and they got me in same day and made sure that’s what the issue was. Always friendly and trustworthy! Highly recommend!

Da
Review №40

They did a great job on my brakes all the way around

Je
Review №41

Informative, efficient and very polite techs. I would recommend them to everyone!

ry
Review №42

This guys have an amazing service and for sure best rate in the area lovley

ch
Review №43

Great place,super service...A+

Sh
Review №44

Honesty, integrity. Solid work. Brad is phenomenal.

Sc
Review №45

Honest and knowledgeable. Thankful for a good local mechanic.

Jo
Review №46

Great service.

L
Review №47

Excellent mechanic!

Information
2 Photos
47 Comments
4.9 Rating
  • Address:4034 Hoffman Rd, White Bear Lake, MN 55110, United States
  • Site:http://jakesqualityautorepair.com/
  • Phone:+1 651-426-5078
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–3pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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