Friendly people and efficient service, but I got a tire pressure alarm right after leaving and they didnt reset the maintenance minder. They were able to help me with both items over the phone, but I was on hold for 10 minutes to talk to a person.
Always great service. Friendly staff and willing to help out with questions and concerns
Honda service centre. If you need to service your Honda car you can come here. The staff is friendly and will guide you accordingly
Everyone was so nice....I tried felt like I gained friends in their
A great place to with your Honda car for servicing.
Called about a part they said they had it in stock I drove all the way to Westerville just for them to not have it plus it would take 3 days to receive. Worst customer service ever they were so an organized nobody knew what was going on I will never recommend or come here ever again
Amazing place. But I have a question, do I need to make an appointment in advance for the oil change?
Fast and clean. They did a great job on my car.
They are very customer service oriented. A little pricey, but very good.
Great staff! The best really. They treat you like their most important customer and they detail the end to end process very well. You will know what to expect all the time! Special kudos to John Newton! Best sales man ever!
Repaired my tire quickly!
Quick service and they care about their older clients. Helped my Mother and treated her with respect. And this is why we continue to go there!
Reliable Honest they do it right here people! Have been for years Thanks again!
Quick and reasonably priced service. Dropped my car off for a “walk-in” oil change and it was done an hour later. Very friendly and helpful staff as well.
Excellent service. Replaced at no charge a week battery that was found at a routine service appt. I wont go any place else for service. Thanks to November and everyone there @ Honda in Westerville!!
Very nice people. And very clean waiting room
WOW! So Professional. Truly over the top amazing!
I Just got a battery for my remote key, they put the battery in for me. I just stayed in my car. They put the battery in the remote key for me.
Bad battery in key fobService writer helped me
Kelly Meade, the service advisor, was very knowledgeable, friendly and treated myself and my dog like we were real friends.
Im a very happy customer! They answered all my questions. They have a customer for life. I have been a customer for the last 7 years
Normally I have good service here but was disappointed re: the lack of communication re: the status of my vehicle. My car required a part that needed to be ordered. I was not updated that the part had not arrived and that my car was not going to ready as expected. A loaner car was not offered as a courtesy as a result of the lack of communication. My car took an additional 5 days later than the expected date I had been informed.
I have always been treated fairly here. Any reasonable quibble I have had was taken care of to my satisfaction. They really do stress that here, customer satisfaction that is. Color me a happy Roush Honda customer.
Rouch Honda is a good dealer. Like all dealers, their prices are a bit higher than a regular mechanics but they do a good job and I know that theyre quite transparent with me when they give me their estimates. Ive had them fact-checked with my regular mechanic and he seems to agree with their prices and diagnostics considering that they use honda parts and their labor costs are higher per hour. Thats not always bad though... I like them. I think they are a good place to get you Honda auto-maintenance done.
Worst showroom ever. My cars AC was not blowing cold air. (Honda civic 2016) and i dint realize that Honda had recalled all the cars from this time frame with the condenser problem. These guys charged me $1300 in total to get this fixed. And reason told me i have a faulty compressor. This is completely ripping of customers. I cant give negative ratings otherwise I would have given negative stars. Worst people and place to get your car fixed.
Good all around-the-clock !!
Excellent service. Timely and efficient. Keep their word and do not under-deliver. Highly recommend.
I am a fan of Roush Honda. My family has three Hondas all certificated used. I am happy with the value of the vehicles and the no pressure approach. The service department is professional, determined to get the issue right the first time and charges reasonable prices. I have confidence in Roush Honda and recommend it to anyone.
Love the dealership, great customer service and extremely helpful employees.
I had a great experience at Roush Honda. Great certified pre owned cars at great prices. Angel was great and helped me throughout the whole process. Always friendly and never a high pressure approach. I will be a customer from here on out!
Love Rousch Honda. The Service Center is always efficient, helpful and clean.
I with my friends we wait for services plus they charge her $113 dollar for tire when I pay 175 for plus we wait another hour for they be able to give us the keys. I thin they follow sleep with the service paper 1 extra hours
Roush’s service is second to none. They aren’t pushy salesmen, they are upfront and honest. I highly suggest giving them a visit if you’re looking for high-quality used cars. Fantastic service. I will be visiting them every time I need help with a car.
We had a very positive experience at Honda this afternoon. Everybody were very friendly . Very pleased with the service.
Lindsay Honda service center is pretty efficient and very professional. The completed the work on time and as promised. They also have great extended hours and a shuttle service, so it makes it easy to drop off before work and pick up after. The only thing that I didnt like was that no one walked me through what they did, not found. I got the papers but it would have been nice to have the chance to ask a few questions.
How come all the time you have a quote for service and always there is additional work to be done. I think its just a RIP off in my opinion. Charges are too outrageous. If a true family focus business then let it reflect on the service to peoples pocketbooks especially in this Pandemic with struggling families. Just saying.
If you need to get your car serviced, Roush Honda will squeeze you into the schedule.
Good. Employers. Do. Good. Work
Scheduled service completed faster than quoted. Employees always create a warm and friendly experience.
Arrived a bit early to get a replacement fob and actually got out a bit early as well. Smooth, easy process, and absolutely part of why my family drives Hondas.
Could be the the best auto service center in America!
The service was fantastic very professional and very to the point. The service advisor Jared j e r o d Lumpkin badge number I think b432 was exceptional . He acted very professional it was very courteous and very thoughtful of the situation that I had with my daughters car I would recommend anyone coming here at any time what a great group of people.
It was good, they were very busy and dealing with multiple customer problems but they handled themselves and the situations extremely well, I am impressed. However, I had an air bag recall done but the techs didnt fix my SRS light, so I will be calling them tomorrow
Walk fine line between technology and customer service effectively, does the service department.
Very good service and polite and helpful and courteous
I love the team here, very good staff.
I didnt have an appointment for a oil change but they got me in and out in 2 hours they were very nice like always
It was my first time getting my car serviced at this location. They were all very helpful and accommodating.
Liked it well enough to also have the worn-out front Bell joint replaced here
Thank you Andrew and the rest of the men in service that helped me when I was strained. You all are a blessing
The service was speedy, courteous, & affordable.
They are open late which is great. I bought my car there and so they plugged a tire for free.
Respectful team
Very satisfied customer! Thank you Roush Honda
Great customer service and very clean facility
Roush always delivers great service with attention to details.
All was good little confusion on the pickup but not a service issue.
Usually takes a long time to get an appointment.
Great service
It was great
Always had great service at Roush Honda
Nice customer service
Service with a smile
Great service!!
Good service
They really try..
Best in class
Im royalty
It is a good option to acquire a recom I recommend it