We have taken our vehicle to this location for all regular maintenance instead of the dealership where we purchased the vehicle. Appointments are easy to schedule in advance and the reception area is very clean compared to other businesses. We trust Harris Automotive to take care of our vehicle and explain issues that need to be addressed.They recently tested our battery for us and provided the documentation for the bad test so we could have it replaced under warranty at the dealership we purchased it at. This is a great example of customer service.
My family goes here often. i live out of town and it was worth the hour drive. their hospitality, (very personable),knowledgeable, turn around time and affordability. i was very pleased. they were exceptional and very helpful! they fixed an issue no one else was willing to touch and tried to tell me it was something else. then i spoke with Harris Automotive, they took the time to get in there and gave me an honest diagnosis. i see why my family trusts them.
Couldn’t be happier with my experience here. They did a thorough job, while also being quicker than most shops I’ve been to. They didn’t try to upsell me on anything I didn’t need. They were just super cool. When the tech parked my car after the oil change, he noticed my rear view camera was coated with road salt and wiped it off before giving me my keys. That was really cool. The business also felt very clean! All of the chairs and surfaces were clean. The bathroom was even spotless. Very impressive
Took my car from a check engine light that another local repair shop was unable to diagnose. They figured out the problem and fixed it rather inexpensively. The definitely earned my business.
They dont ever try to up-sell us on parts and services we dont need. And we shopped the price on several repairs and Harris always comes in the lowest. They know what they are doing and we have never been disappointed.
Great place to have your vehicle serviced. Everyone is very professional and courteous.
This place is great! The staff are very helpful and work with you. They are very nice and knowledgeable.
Excellent experience with Harris Automotive. Their price was very reasonable for an oil change. The employee was polite and knowledgeable. Will definitely use them again!
Ive had two outstanding experiences with Harris Automotive.Each one was met with Honesty, Fair pricing and Reliability.I highly recommend them.👍👍👍👍👍
I switched here after not having a good experience elsewhere and I love it. They are friendly, prompt, communicate, and do good work.
This place is the only place that can work on my vehicle from now on! They fixed previous issues from Firestone and some other work and now my car runs like brand new!! Their prices are reasonable, they are knowledgeable, and professional! Its finally nice to have a place where I know my car is in good hands. Bring your car to this place!
Aaron always takes time to listen to my concerns and answers my questions. Great service every time!
Finally found a mechanic I trust. Harris doesnt surprise you with extra charges. I just hope they dont lose their small shop values as they grow.
Extremely accommodating, immaculate shop, outstanding service.
My favorite place. I almost wish this place had stayed a local secret because they have been so busy lately. But it’s well deserved. Good prices for great service.
Just had an oil change, new tires, new brakes and new rotors. Priced lower than others and service, friendliness was great. They have also done some minor work on our RV. Highly recommend Harris Automotive. Keep up the good work!!
A very good experience from a first time customer. They thoroughly explained what they did, and even went as far as to inform me on what I will need in the future without trying to force any offers or try and sell me anything.
Honest best mechanic
We have been using Harris for years for our auto repairs and regular maintenance. Always great service and reasonable prices. Honest and reliable....what better reason to go to them for car maintenance! Still using them for all our car maintenance needs!
We love our friends at Harris Automotive. My previous job as a medical courier required lots of car repairs and they were helpful, kind, and thorough. I feel they are honest and try their best to diagnose the correct issue. It’s been a while since I’ve had a car repair, but I will absolutely continue going to Harris Westerville. Thank you!
They definitely help out, this last time I brought my van in, extra work needed to be done and they only charged 100$ for labor, they had to fabricate the part they needed.
Excellent service. Professional and polite.
My experience at Harris Auto has been excellent. Service is great and fees are reasonable. Would highly recommend their Company. The new facilities are awesome.
They are honest and fairly priced.
Had my front brakes replaced with an upgrade better than OEM. Called on Monday, dropped off after close and was all done next day. Good prices and great quality/service so far.
Did a great job on a few repairs on my 13 yrs old ridgeline. Said 2 days, took 2 days.
I have brought all 3 of my families cars to Harris Automotive over the past year. They are honest and do great work . I would recommend them to anyone needing car repair.
Brian and Aaron are the absolute best there is when it comes to knowledgeable car repair and service. They have helped me and my family countless times on all of our vehicles. Brain and Aaron advise us almost like we’re family, and for that we refer everyone we can to them. We wouldn’t think of going ANYWHERE ELSE for our automotive needs.
Trustworthiness is vital when choosing an auto mechanic. Also important is price. In my experience Harris Automotive hits high marks for both!
Brian Harris and his team are the best! I have been looking for an auto shop that does great work at fair prices and I need to look no more. I have been servicing my cars here since they opened and I will not go to any other shop. The new facility is awesome! If you need work done give them a try you will not be disappointed.
I have taken all my vehicles there for both routine maintenance and repairs. Staff is very knowledgable and it shows in the quality of their work. I wont take my vehicles anywhere else.
Aaron is excellent to deal with. Work is done correctly the first time at the price quoted and sometimes less.
Harris automotive has done several services on my vehicles, oil changes, brake replacements,etc. All the work has been performed properly and in a timely manner at a reasonable cost. They have a friendly and helpful staff. I recommend them and look forward to visiting their new facility. Dave W.
They do great work and dont try to steal your money. Honest quotes! You do not see that often these days
They are the most honest and trustworthy automotive repair shop around. Take my vehicle here for all minor and major repairs. They always have the best prices and do great quality work. 5/5
A friend recommended Harris Automotive to me and I was definitely not disappointed. They didnt have great news for me about my car, but they fixed it when everyone else wanted over $100 just to diagnose the problem. They were honest, fair and incredibly kind and friendly throughout the process. Their customer service was top notch and I will absolutely be returning to them for regular maintenance on my vehicle as well as any unexpected repairs. Youve earned a life-long customer with me - thank you!
Have found them to be honest & they do good work without trying to upsell.
Ive only been to this place a few times. So far...they have been really great. Reasonable prices and they have fixed my vehicles in a timely manner each time.
We have used Harris Auto for years and have never been disappointed with the service provided. Brian and his team are courteous, professional and love what they do! The service is excellent and the prices are reasonable. Brian will evaluate the car and call with an estimate. He has offered suggestions regarding things that may need attention in the future. This is a great way to fix something simple before it becomes a huge problem. I highly recommend them.
The Westerville Harris Automotive crew represent everything youd want in a professional auto repair shop - courtesy, knowledgeable automotive expertise, and a service model built on helping customers take care of their vehicles. Ive been recommending them for years!
Great job at an affordable price, they worked on two vehicles for me. They did a great job and their prices are unbeatable. They fit me into their schedule and worked around my hectic schedule. It sucks that they are not open on the weekends but I guess its a good thing so their guys do not get burned out. They are just an honest shop.
Harris takes excellent care of our vehicles, offers fair pricing, and great customer service. We’ve been customers for a few years and have always had a great experience with them!
Harris Automotive is always very helpful and especially good to us ladies. Estimates are always reasonable and reliable, and their new building comes with a very nice waiting area.
The guys at Harris Automotive are wonderful. They are friendly, honest, and they know what they are doing. My family and I have had only positive experiences here and wont take our vehicles any place
I love this auto shop!! They are always very fast and are very fare on prices! I only like to take our cars to this shop. I highly recommend it!
Harris Automotive always provides great, professional service at a very fair price. We bring all of our cars here for everything from an oil change to a major repair.
Brian and all his guys are the easiest people to work with. Ive used them for many years. After buying a brand new truck I didnt need them for several years. I recently had new brakes put on my truck. They were both quick and priced right.
Always pleased by the work done and I carry their business cards to as anyone in need of car repair or maintenance.
They are honest about what needs done and do good work. I highly recommend.
Very professional. The shop is as clean as a whistle. Most of all Honest!
Brian and his team are excellent. We have had several cars there and they are timely, thorough and competitive in pricing. We trust them and recommend them for anyone that can get there car there.
I have taken my vehicle to Harris Automotive several times, and each time I have been unsatisfied. Once I suspected sabotage because the battery conveniently died and both headlights burned out and blew fuses while the car was in the shop. The most recent time my car was stinking like sulfur, so I suggested it was possible that my cars catalytic converter might need replacing to the employees of Harris. They must have assumed I was an expert because they replaced the part without insuring it was indeed the problem. As it turned out, replacing my cat only made the smell go away for a week or so. I called to find out if they would do anything to compensate for this, and despite the fact that I was maintaining a civil tone and being reasonable, the person I spoke with lost his temper and began shouting, then refused to do anything about the problem. He insisted that some cars just smell like that (Like pungent rotten eggs? I call that bluff.) and that there is nothing [they] are going to do about it. The small-business prices may be slightly better at Harris than at larger chains, but that discount is not worth the terrible service and unfriendly staff. I surely will never take my vehicle to Harris again.
Only place I will take my car. They are honest, telling me what can wait and what needs fixed now. Reasonable prices, fast service.
Harris takes great care of our cars at a reasonable price.
Friendly and knowledgeable. Great pricing.
Great service with very reasonable prices!
We have had lots of work done at Harris and they do a great job. Recently, they told me I had a kind of expensive problem with my AC. I told them to go ahead and fix it. When I called them back they actually told me they had misdiagnosed the problem and it would cost me a lot less to fix than originally quoted. They really could have told me anything and I still would have paid the original estimate! Its great to have an honest mechanic who also does excellent work!
Always does an excellent job at a good price. Went above and beyond to fix our SUV and even called dealership and got the code to get our radio working.
It is a pleasure to write about this company. It has been a long time coming that I as a car person would need a reliable mechanic. These fine automotive specialists are more than part swappers, they are enthusiasts as well. Their little shop is quickly being expanded due to their great business model and customer care. Personally going through three other mechanics/automotive specialists - Harris is the only company that makes me feel safe and not nickel/dimed.Very fair prices on all their work and a solid group of employees that care about your needs are two things you will immediately experience upon ringing their little bell. They have not refused any work and also cater to all your personal instructions (of which I always come with a list of) as well as not pushing the things you may not feel necessary. I look forward to their new facility opening up soon(ish) located just down the road between one and two plots away. I highly recommend this establishment as your automotive caregiver.
Excellent service and customer service!!!Found this shop on google maps, it is close to where I work. I called initially to compare their prices to the larger chain companies like firestone, goodyear and such. They priced their work at least $50 less than what the other places offered to charge to change my front breaks. Service was great. Dropped car off around lunch hour and was done by mid afternoon.What was equally good, the brakes started to squeal about 4-6 weeks after the service. I took my car back to them after a month of the squealing not going away and they changed out my brakes free of charge (b/c of warranty) and did it quickly within 30 minutes. Had them also change my oil which was less than $23. Brakes work good now and they also said if they start to make noise again that to bring it back and they will change them out. Rich helped me out and showed first class customer service. I highly recommend.
Harris Automotive is by far the best auto repair company in Ohio.Fast, friendly, always reasonably priced and always Don right the first time. I’ll never go anywhere Elsa for auto service.Thsnk You Harris Automotive
Great place - always honest.
What an auto repair shop should be, good work at fair prices. Good people who value and take care of their customers.
I primarily come here for oil changes and they are always professional. You do need an appointment for an oil change.
A pair of Class Act Guys! Outside of going to the dentist, the next worse possible place is an Auto Repair shop. Its hard to know if you can trust what youre being told is wrong with your car and whether or not the price quoted for the repair is fair and honest. With these two guys you can put those worries to rest. They were able to identify the problem (bad O2 sensor) and gave me the option to fix it myself (which I did) or have them replace. I chose to fix it myself only because I enjoy working on my own vehicles in my free time. With that said, the price they quoted was VERY competitive and fair. As a result of their honestly they have gained in me, a life long customer. This place is run how Auto Repair shops should be, take note competitors.
Very honest. Tell it like it is and gets things done
Small shop with staff that I feel is trustworthy and reasonable cost of services.
Confidence & trust are what keeps me coming back. I have sent my grandkids for service and advice.
Quick and honest. Fair price.
My Wife & I are so fortunate to have found a mechanic that is reliable, fair & honest. We will always bring our vehicles here for all repair needs.
Great place to get work done
Friendly, efficient, competent service
Honest and good!For now on, I will not got anywhere else!
Twice looked at my husbands car and both times said the car didnt need service ( after checking it out). Will go there when we are in need of service.
Truly fixed what was wrong, didnt just replace parts.
Great place for service
Pleasant and truthful