I have no issues other than I would like to be able to see my balance and be updated on transactions etc. The payment takes 5+ days to come out of my account and I am never 100% sure what that charge will be exactly. It is difficult for me to budget, and as a mom, I dont have the luxury of time to keep calling the location biweekly.That being said, Dave is fantastic and very considerate. He is the only reason I didnt put 3 stars. Please, just update the system and send me email updates for my account or something letting me track my finances?Sincerely,Rianna
The guys in the office are great. Having said that, this company is a total scam.I have a small loan that they take payments from my account every two weeks without fail. I needed to cash a 200.00 dollar check I was paid for pet sitting services but they wont cash it because they cant verify with my client that they wrote the two party check to me. They are local and it saves me from driving a long way to my bank.The writer is on vacation. Do you really think its going to be easy to verify.??? I have used this office several times, once from the same clients. Now they cant verify them? What a crock. Thanks for leaving me broke for a week, without enough gas to go to my own bank.
Dave was excellent, from the moment we called on the phone, till the moment we left. Make sure if youre trying to do an application online to pick up in store verify that you arent applying for an online loan that will be available next day. I had to call and cancel the online loan. So if you want to avoid the hassle you might just want to do everything in the store. A+++
Customer service is the best! They make you feel welcome and grateful for your business! I borrow when in a tough situation and the employees are very personable and understanding! I don’t like getting loans but I do like coming here to do so!
Very friendly staff, they make it very easy to get an installment loan. I also love that you can just phone in your payment and/or payoff without having to leave your house! Thank you!:)
Great Service! Super friendly, new worker and did a great job! Boss was awesome and patient with her! Will use again if need!
I went in with serious doubt on getting a loan to catch up on some bills due to some financial issues. Dave got me approved quickly and with no complications. I almost cried. Dave was very friendly and professional and made everything quick and simple. I would reccomend them to anyone. I will definitely go back to them for my loan needs. Thanks Dave!!!
My experience with the Wentzville store has been awesome!! Dave always provides excellent customer service whether Im in the store or on the phone. Always helpful and a pleasure to do business with!!!
Service was great Dave was very helpful with explaining how everything worked definitely would recommend this establishment
These guys are great. Professional, personable, and very helpful. As someone who works in customer service their service deserves an A+!
I had a great experience in Wentzville. The employees were very patient and caring and helped me a lot.
The whole process didnt take long at all. Dave was really helpful and nice he made it alot easier to understand the lingo thanks Dave
Great amazing place. Very nice people my mom goes to them to get stuff done. And is always good at what they do.
Dave here is so helpful. He doesnt push you into anything and is so informative. Thank you
Im very impressed with the courtesy, efficiency and respect I was given. Dave went above and beyond
They enjoy taking money out of the acct whenever they feel like it. Bunch of morons here Better off begging for money than going here
Really nice people!! They were very quick and efficient!!
Amazing service and friendly staff
Process was quick and easy and Dave is straight to the point.
Dave and Larry were very helpful and great communication. 🅰️➕
Excellent! Will use again!
Larry and Dave were great made it a very easy process.
Amazing service, will come again
They send out multiple sources of spam even if you have never heard of them. Any further mail i recieve i will be writing return to sender and taping a brick to every envelope untill you decide you dont want to pay return postage
Fast and courteous service with a smile
Very friendly. Quick to assist us and offered a variety of options.
Poor customer service. District manger is awful. Call center is no good. And they don’t update your credit report when they say they will. Do not use this company.
Dave and the Wentzville location were great! I would recommend them to anyone!!
Amazing and fast service
They are very friendly and helpful
I have been a customer with them for a while and spent a lot of money paying off my loans. I went in to get a new loan and was treated so disrespectfully. The lady was treating me like everything I brought her was fake even though all of my information is still the same. I will never spend another dime there.
Great service
Amazing staff
Wonderful staff
Amazing service
Really professional