Had my emissions test done, they were very fast very friendly.

Wonderful experience...had my emissions done..made appointment and it was perfectly on time. The recepptionist is so nice...enjoyed my experience!! Highly recommended....

Went in for tires and an alignment for my car which had a pretty ugly shake on the highway. Im no mechanic but they said I only needed two tires (a plus because I ended up getting brakes which I needed anyway) and had my steering fixed as well (also a problem I knew about but was avoiding). I would have rather not spent the money, of course, but the service was awesome, the steering was slightly cheaper than another quote I got. Again the most amazingly nice people. Got texts for the estimates which were slightly higher than the bill and my car drives like new. No complaints here and I wouldnt hesitate to go again.

Very honest and up front mechanic I think hes name was Chris.Very friendly staff. I highly recommend them

If you want to get your car fix the first time, bring it to these guys!! Absolutely amazing service and with the best prices around. Can’t beat it. Plan to always take my car here from now on.

Had my A/C repaired, Chris went above and beyond to get it right. Great place to bring your car!

I’m from out of state and while I was traveling I noticed a shake in my steering. The wonderful and kind receptionist got me in on short notice and the technicians working on the car are very knowledgeable and explain what is wrong thoroughly. I wish I was from the area so I could take my car there every time!

Friendly fast service. Dont wait just go to get your emissions done fast and courteous. Couldnt have been happier with service

A little pricey but absolutely worth it, fantastic service and friendly mom and pop environment. I definitely recommend them 👍

I have taken my car here a few times now, and to say I am happy with the service is an understatement. They have fair prices, friendly faces, and a very welcoming atmosphere. Definitely a place to go if you need to get your car fixed!

Fast emissions testing

Just moved to town, found this place and I have to say from the moment I walked in they made me feel comfortable and relaxed. Came here for emissions Had great conversations about local places to visit 👍 I will definitely use this place in the future for other car needs!!

Love this place,they are friendly and it is a little expensive but I can reassure you that you will not have any issue,s with your car being repaired here,and if u dont have the money and u need several things done u can ask them to split the things to do in separate times to pay for what I absolutely need asap and have things done one at a time and pay one at a time, I am so happy my car is running better than ever now since Ive gone to Franks Quiet Zone in Watertown. Thank u guys for your hard work, it definitely paid off

Very honest and excellent quality work.

Good food and close to home Great atmosphere.

Went in for emissions testing. Was in and out in 10 mins! Woman at front desk was professional, courteous and super nice! A+

Just got my white audi back yesterday, it had failed emissions a month prior so Im sure your familiar with what comes next. Ive only had a car out of warranty a few times so my relationship with a local garage is non existent. That being said Chris was the best of the best. He was professional, courteous, respectful and was willing to make repairs with new brakes and tires within a budget we set from the get go. Very happy with the service, place and people there. Ill definitely go back without question.

I went here today to have my emissions tested. I had been going to the Quiet Zone in Thomaston but am in Watertown now, and when my test date was coming up due I stuck with the name because I always had good service there. This one is conveniently located on the main street, the service was quick and friendly both from the mechanic and front desk, and my vehicle passed :-) !

Emissions Expertise second to none. Always prompt! In and out in a timely fashion.

First time patronizing this business. Excellent customer service!

If we could give this shop more than 5 stars we would. Their service has been top notch time after time, with a high emphasis on making the customers life easier with superb customer service. This shop, Chris in particular, has gone out of their way to service all my cars and to ensure customer satisfaction is obtained. I trust them more than a dealer. I am a customer and so is family, because they have earned my business.

Quality workmanship using high quality replacement parts. They stand behind their work as well. I appreciate their honesty and integrity. I highly recommend them. There are never any surprises. (And they really know Subarus!)

Early diagnosis, honest advice with very little sales pressure to do things not needed. Vehicle is running better than the last times it was serviced at Nissan dealer. Prices fair, customer satisfaction seems to be very important to this operation. Would recommend to friends and family.

Emissions. Very fast

Great People and Service; Friends

You know when you go into a mechanics office and you are there for one thing and they recommend 20 more? Well, this isnt one of those places. I waited a few hours for my car and in the waiting room over heard the owner, Frank, talk to other customers. An elderly lady, perfect target for most mechanics, was there for an oil change. He showed her the color of another fluid. She was ready to say do it but he said it can go until the next oil change. I was surprised to hear that! A few other customers got the same treatment. As far as my car, he mentioned a few things that I should keep in mind but didnt push anything (none emergencies anyway). He took me in within 24 hrs no apt and though couldnt fix the problem that day (needed a part), fixed it 2 days later. And even gave me the lower quoted deal in the end! (Bc of being so quick I was able to get my emissions & registration out in time). A week later I receive a call making sure Im happy so I decided they deserve a great review. Thanks guys!

Courteous, personable & professional auto care done in an expedient manner. Any issues with the vehicle are explained to you in easily understood terms; they dont bury you in technical jargon.They make you feel like youve been their customer forever, even if this was your first visit.

Frank, Chris & Amanda are the greatest. Quiet Zone offers fair pricing, honest diagnosis and quality workmanship.They let me know what my vehicle needed done right away, what to expect for future repairs and what to expect down the road.No pressure just good old fashion honest recommendations.This is the place to go for car repairs.

Every single staff member was professional and thorough. They explained necessary work in detail and treated a female with respect. An honest mechanic shop filled with really nice guys!!

I have been going here for the past two years, since it was a very convenient location for me. They are expensive but I thought that expensive equals quality work…so I went there. I had done mostly maintenance on my cars so far, till I got a check engine light on my truck and they suggested an O2 sensor replacement….paid them and just a day after the engine light was back on for the same issue. I was told it was a mistake in diagnosing and that the issue was the mass airflow sensor. I did not like it but I just wanted the car fixed because due for emission. So I paid them again and I was told the truck was fixed and emission passed…..The day after I got the engine light again…I go back there and they tell me that they are not sure what seems to be the problem because it passed emission and that they will be searching online for a solution and call me back. I never got a call back…my car started to have serious driving issues and I go back there and they tell me that they won’t be able to get to it for the next 3 or 4 days (definitely they wanted to avoid my issue since they were not able to find a solution). I decided I was done with this place…not only they ripped me off but they were not able to fix the issue.

Excellent honest work. Fair prices

Dont bring your car here unless you dont mind paying for work that didnt need to be done, overcharged for parts and generally ripped off. Wont be going back.

This is the best auto repair place in the area. Wonderful customer service, great work, very affordable. Highly recommend!

Good experience. I spent a lot of money, but wanted the transmission checked, they said they can only do it when its serviced, because its sealed. It could still be checked.

I just want to say how much I appreciate the quality work, honesty, and fair prices I get from these guys. I’ve been going there for a long time, and it’s nice to know I’m in good hands.

The Customer service is terrible you can’t even get him to look up at you. They take your money but they don’t give you anything for it .took 40 minutes to get my omissions done when there is no one else in the garage and guys were standing around I will never bring my vehicle here not even for emissions. I brought my vehicles here one time for mechanic work and it was the worst. Nothing but a headache cost me thousands of dollars and I had to bring it somewhere else to get fixed

Honest owner never have to worry about getting lied to. Need that when you are a lady who knows nothing about cars

Quiet Zone gave me terrible advice on a used car purchase. They advised me to buy it. I paid them $1,500 to fix it up to get me home. Now just a few months later I am realizing the car, and Quiet Zones advise, is junk!

Have had emission test done several times usually maybe 1 ahead of me. Have had electrical short problem repaired when others could not find.

Trust these guys with my life

I would recommend this garage. Staff are honest and straight forward of what needs to be done.

I am not happy with the service I received. I paid 150.00 dollars for an alignment. The big problem is they did not give me a before and after print out. They said the mechanic did not do it and now the results are gone. My personal mechanic said that the results are stored on the computer and he should of been able to access them. So I went to Joes Tire Shop Waterbury on a hunch and you can see the results yourself. I heard things about Quite Zone but I live in Watertown and I like to try and do business locally but not anymore when it comes to tires. Sorry guys but the results speak for themselves and its only been about a month since you did the alignment. I have not hit any major pot holes so either you machines are off or you did not do the alignment as my mechanic was suspecting.

Exceptional service. Quality workmanship. Fair prices. Top notch.

Great service good prices!

Was in and out for emissions testing

Great customer service. Always helpful. 😃

Ive left my car there to have a new engine installed. It wont be done til tomorrow, hopefully. Ill have a review then

Been coming here for years and wont go anywhere else. Knowledgeable and friendly.

There are good, bad and great repair garages in Watertown. Take the fear out of having your auto maintenance and repairs by choosing the best first-Franks Quiet Zone! From oil changes to complex repairs youll be treated very well and honestly by Frank and his employees. Forget the bargin, lowest price; youll end up paying more than you realize! Ever experiance has been top notch, theyve earned my familys buisness and trust.

The only place I trust to take my car, been here a bunch of times for a variety of things ranging from just a safety check to an emergency when my car overheated. They are awesome and always very nice.

They Lied and Cheated MeI took my wifes car there for a wheel alignment. They said that the cabin filter and engine filter needed to be changed so I agreed. Only 9K miles later I took it to the local repair shop that does most of my work. He showed me the filters and said THESE ARE ORIGINAL FILTERS AND HAVE NEVER BEEN REPLACED. Liars and cheats - dont ever go there.

Not inexpensive but very honest. Franks shop is clean and professional

I went to go pick my car up i looked up on Google to see the times they closed it said 530 I got there at 520 for them to tell me they close at 5 ... change the time on Google

Fair and honest.