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Metro Laundromat
1400 Rhode Island Ave NE, Washington, DC 20018, United States
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Metro Laundromat

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Ma
Review №1

Very Clean and well taken care of laundromat. Washers and dryers work well, and theres a good variety in sizes! Worth the commute and money.

Is
Review №2

Praise the Lord, it takes me one bus to get there and back, thats why I do my laundry there, its a very clean place, the attended there is a professional.its where a lot of people wash there clothes, it gives me a chance to talk to them about the good news of the bible, and I shop at Walgreens.i love this place also.amen

de
Review №3

Its very clean the bathroom is clean they really do their job and its friendly dryers are very hot just put 5 quarters you clothes will dry for the top dryers the bottom dryers needs help t get hot but not like the top ones . Otherwise anyone can go get there clothes wash. Best time is 9am to 3pm

Ja
Review №4

I have been coming here since COVID since it’s convenient to my location. I’m in and out quickly, and I’m usually not bothered but today was different. I’m sitting minding my business on my phone and one of the managers walks up to me asking if I’m washing clothes like what?! Ma’am i have been coming here for months and today you decide to question why i am here, why? Like why only say something to me, so annoyed

LE
Review №5

My Washer Died, so before the Socks started Walking by themselves,I thought wed come here,i knew the Neighborhood well, Montana Ave -your saying to yourself -yikes, But that doesnt translate to this place. Besides alot of the people in that Complex are Nice Hardworking people.HEY MAYOR ;THEY NEED THEIR SHOPPING CENTER BACK!Its a nice clean Launderette,It took a minute to figure out the card system; just add your Money to the card no $1 dollar Bills -please, only increments of $5,$10s,$20s,Or simply use The Ca$h through traditional bill change for Quarters.Theres free parking plus additional around on the 7-11 side.

Do
Review №6

Great place to get laundry done quickly. Rugs,pillows and blankets!

S
Review №7

Mark my words: I will own this Laundromat in the future! Its time for better management. Ive been a customer since 2006 I get increasingly annoyed with this place.#1 Used to be a 24 HOUR laundry. Now its not. Dumb#2 Coin dispensers are frequently turned off or out of service#3 Used to be open until 11PM/12AM.#4 Customer service. Meh

Ba
Review №8

Very clean and machines work well

Er
Review №9

The staff was friendlyProbably the cleanest laundromat I ever been in

Mo
Review №10

I have been going to this laundromat for over a year now and I have experienced and witnessed the staff being rude, impolite and discourteous to customers. They only seem to care about the customers who are of the same race. My last visit this past Sunday was horrible. I put my clothes in the dryer as well as enough money for the recommended time its suppose to take to ensure your clothes are dried completely. To no avail my clothes were not dry but damp. I informed the attendant of what happened and he told me I needed to put more money in the machine. Which of course I was not going to do after already spending way more than I should have had to. He then proceeds to put his hand on the door to feel how hot it is, which it was not. It was more warm than hot. Even though I selected the hot temperature option. He again tells me I need to put more money into the machine and what the recommended amount is. I explained to him I had already done so. He didnt care he just walked away. At this point there are now other customers complaining about the same issue. He did nothing. I again try to get his attention and he says to me Im not talking to you. I proceed to put my clothes in my bag as he walks by me again I then try to get his attention he completely ignores me. I ask for a manager he very sternly says Im the manager. I ask for a refund and even suggested I put clothes in another dryer and he cover the cost. No response from him. Again he just walked away. I had enough at that point and called the cops to assist me. They came and spoke with him and I. I was then given a form to fill out for a refund. WORST LAUNDROMAT EXPERIENCE IN MY LIFE!!!! After the cops left and I was packing my stuff to go another customer informed me that he paid for another customers laundry who was of the same race as he. SHAMEFUL. DISCRIMATORY.

Ph
Review №11

Food is always good & staff is friendly, courteous, and always professional.

do
Review №12

Very clean, lots of washers and dryers. Not crowded and mask are a must. Only problem, bathrooms not working, hopefully this is a temporary situation.

Ja
Review №13

Always clean, parking is ok but can become scarce certain times of the day. Overall, its a decent facility.

Ya
Review №14

Im a regular at Metro Laundromat. The facility is clean and the machines are fairly new and in working order. Management keeps the place running like a well oiled machine.

Je
Review №15

Dried our huge bedspread in the dryer easily using quarters in large hot dryer. Saturday about 1pm and no hassles.

Re
Review №16

This place is always clean and rarely crowded, even pre-pandemic. My grandparents used to own laundromats and the woman who works in the mornings cleans the machines and floors like my grandmother used to. And she is very friendly.

Ti
Review №17

Ive never had an issue. Staff os friendly and its pretty quiet. I would recommend!

Fr
Review №18

Nice and clean. Staff is very helpful. A meathead guy like myself did a good job😀

Er
Review №19

CLEAN, EASY TO USE MACHINES WITH COINS OR A MEMBER WASH CARD. YOU GET CASH BACK COINS ADDED PER A NUMBER(3-6 MAYBE CANT REMEMBER EXACT) OF TIMES YOU USE THE CARD. WASHERS AND DRYERS ARE GOOD. 2,3,4,5 LOAD MACHINES. LIMITED PARKING. Q

Me
Review №20

The washers are reasonably priced but the dryers should give you more than 6 minutes per quarter. Especially if your clothes arent drying after 30 mins (5 quarters)

An
Review №21

Dont have any problems at all when I go to the laundry to wash my clothes

Jo
Review №22

Updated 3/7/19 - I guess coming here is hit or miss. I think 20 to 30 percent of the machines are out of order. :(Upated 2/24/2019 - Its been a year or more since I last visited. I came here today with 2 large heavy covers for a futon and a bed comforter. I washed all three for a total of $3.75. They spinned reasonably well and I used two dryers that cost another $2.25. Bottom line, I was really happy.The attendant was very pleasant and the place was extremely clean and orderly.My last rating was 2 stars.... today Id give them 5 stars._________________________Ive been here twice now. The machines are reasonably priced, it is very clean and youre continuously given a big smile. So why the 2 stars? The washing machines dont spin well. You will go broke trying to dry your wet clothes in dryers that coincidentally have a default temperature of LOW. Pay attention or you are screwed.

Bl
Review №23

Great place 2 wash/dry ur clothes..only thing lacking is the customer service which needs 2 get better.

da
Review №24

I get my laundry down with out creepy people bothering me which is great! The attendant is very pleasant and helpful. They are currently closed due to Covid-19 which is so sad. I have no idea where to go now without being harassed by weird men.

Ki
Review №25

Great laundromat and always clean. I’ve been coming to this laundromat for years even before the renovations. There is normally police presence to keep the crime and the nonsense away. However, there is a rude Hispanic attendant who works there on Saturdays who seems to target African Americans. I’ve witnessed it several times. There is a Hispanic lady who works there on Sunday’s and she is always super nice. I would definitely recommend.

Ta
Review №26

Very clean and efficient machines.

Er
Review №27

Don’t ever go here

Ke
Review №28

Its like I am home with family

St
Review №29

I like it here. There’s a lot of size machines to select from so you can spend less for smaller loads. Almost always has a machine available, I’ve never had to wait. Super clean and uses cash or reloadable card. The attendants are nice too! No riff raff meandering around either.

ke
Review №30

Clean. Good and friendly customer service. Ample machines and baskets. They dont sell non-chlorine bleach though. Parking could be an issue later in the day. 7-11 beside it. Auto sliding door.

Lo
Review №31

Thee only laundromat in DC that I will go to wash my king size comforter! Ive been going to this laundromat for over 11 years so I love the upgrade the staff is always friendly. This place is super clean which makes very comfortable to do your laundry.

Me
Review №32

Its clean and the staff is polite

Da
Review №33

Its perfect and peaceful

Ce
Review №34

I like this place the place is always super clean. I have a laundry room in the building where I live, but I prefer to got out of my way to this place. The ladies who work there are very friendly and helpful. The only thing that would make it better is if they had TV.

Gi
Review №35

Plenty of machines. Manager is very pleasant and helpful. If doing multiple loads-invest in the loyalty card, for every dollar added- get $1.

Th
Review №36

I will say that the place was convenient to my home, However after my encounter on December 25th, 2019. I will no longer visit this particular location for any reason. The Hispanic clerk is rude, unwelcoming, and very over barerring in her approach, and she tells lies on customers for no reason.it used to bother me so much with the drug traffic, and the rudeness of some of the guest, however I was able to sorta kinda move around that, but never again. what I experienced here on December 25th, 2019. I dont wish that on anyone.I would not suggest or recommend this place to anyone

Me
Review №37

Does anyone know if there are restrictions on hours for drop off laundry service? I have received terrible customer service for Sunday night drop off even though I explained to the staff I didnt need it until Monday night but due to my early morning hours was unable to drop off before work. Anyone know of any way to contact the owner?

Do
Review №38

I can wash and dry all of my laundry in 2 hours flat. Its very clean and the staff is pleasant and very helpful. The only flaw is the crowd of guys that gang around 711....

Ma
Review №39

The attendant on Christmas Eve was extremely helpful, to say the least. She answered every single question I had, and even offered me a clean bag in which to tote my bedspreads home.

Ta
Review №40

THIS laundromat is awesome its clean its near its reasonable and the attendant was always willing to help and even the atmosphere was pleasant the other washers were cool as well everyone stay to themselves but they spoke and were very kind

Ma
Review №41

Pretty clean, but they very few smaller washers, so if youre someone like me who prefers smaller loads get there early. Also the parking is very, very scarce and very cramped. Theres maybe 15 parking spaces to accommodate the 7-11 and laundromat.

Te
Review №42

I dont hate that place I love metro laundromat because you can get a lot of clothes done I go there all the time.

Iv
Review №43

Great and very clean

Ti
Review №44

The laundry attendant(s) is magnificent. They are always smiling, friendly conversation, the area is ALWAYS CLEAN ( 💖 ) and well stocked.

Ma
Review №45

I loved how big it is and its not the cheapest but it got the job done.. i am loving the fact that theres a 711 next door.. all my clothes got dried very well and washed very well.. i like how theres benches and not chairs .. i am going to go here again for sure..

Mi
Review №46

G’day, This is my neighborhood laundromat. I’ve been going since they opened. And Yesterday I they’re the worst experience with a staff person that I haven’t seen before. She was nasty, unprofessional, unwelcoming, and off putting! I am considering Not Returning! Uff...

an
Review №47

My dark clothes always have bleach spots on when I use this laundromat.

di
Review №48

The attendant got sarcastic when I asked her to open the door to the restroom & asked me why I didnt ask the person that was in the restroom to hold the door for you 😷

Mi
Review №49

Nice 👌 quality and quick service

F
Review №50

It was clean...They were walking around wiping everything down. Friendly.. You can purchase snacks, detergent and 711 a few doors dwn. Also everyone had a Mask on.

or
Review №51

Very spacious, plenty of machines, dryers are hot and establishment is very clean.

An
Review №52

No folding in there so be prepared for that.

Sa
Review №53

The BEST & quickest laundromat👌🏾

Dr
Review №54

Ive been going here since before they reopened. the ladies that work there are always friendly nice and helpful and I always see them cleaning! I like that

Le
Review №55

Great customer service

Le
Review №56

Clean. The attendant is always helpful

Je
Review №57

A lil Getto, but it gets the job done well..

An
Review №58

Very clean and friendly service. I would recommend if you need a place ro wash in a hurry.

Sh
Review №59

Its OK. Truly enjoy using the cards to wash, but all the machines are not card friendly so you still have to have quarters.

On
Review №60

Great customer service, clean, love the fact that you can us your card to operate the machines. Just awesome!!!

Cl
Review №61

Just to get change to wash

Di
Review №62

Love it

ch
Review №63

I love the new look of the laundry mat and the space but they are no longer 24 hours hopefully they will go back to 24 hours

La
Review №64

Great but very small and no entertainment, the old building had TVs and was 24 hours

ju
Review №65

So happy they are back kinda thw only laundry place close to brookland area

Br
Review №66

I travel across town to use this placeClean and efficient

Ta
Review №67

I put clothing in dryer ran too the store for 5 mins came back my shirt was missing... So unprofessional... And the lady that run it... Didnt do anything... I should be able to leave for 5 mins and come back to my clothes... Smh

Ja
Review №68

My favorite. Its clean and fast! But they are closed :( for now I guess due to renovations.

Do
Review №69

Very nice customer service

ef
Review №70

Could not take out the laundry baskets, make your work harder bringing and taking out your clothes.

Ba
Review №71

Clean and well organized place

NI
Review №72

Clean place but dryers dont get very hot.

Ke
Review №73

Poor Customer service had to use the restroom before getting my clothes out of the car..........and the attendant wouldnt give me the key she stated to me no public restrooms.....I told her my clothes are in the car......but I have to use the restroom now. I had to drive to McDonalds its a shame.

De
Review №74

Nice new place. Just needs some 📺

Ke
Review №75

Great, but closed for renovations until next year.

Mu
Review №76

Very nice environment. Loved it!

An
Review №77

Very clean and well kept.

Ti
Review №78

Very clean!

Da
Review №79

Clean with courteous staff!

Jo
Review №80

A bit sketchy but great facilities!

Dr
Review №81

Very clean and friendly staff.

Jb
Review №82

Nice and clean atmosphere

Da
Review №83

Its clean, quiet and efficient

Bl
Review №84

I go here cause its near my home too many fights drugs being used out front kids have to walk in and out witnessing this police is called all the time

Vi
Review №85

Clean place to wash your laundry

Br
Review №86

Train station 🤷🏽‍

Yd
Review №87

Clean and friendly staff

Ka
Review №88

Owner is very disrespectful

Do
Review №89

Poor customers service

Ja
Review №90

Very clean.

Mi
Review №91

Open till midnight 😀😀

M
Review №92

It is what it is.

Ta
Review №93

Clean

An
Review №94

I like it 👍

Ye
Review №95

Very clean

Nh
Review №96

Very good

Information
42 Photos
96 Comments
4.2 Rating
  • Address:1400 Rhode Island Ave NE, Washington, DC 20018, United States
  • Phone:+1 202-529-4886
Categories
  • Laundromat
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
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