Extremely professional and courteous service. Insurance to meet all your needs along with genuine customer service experiences. Highly recommend Christi and crew.

After my job transferred me from Utah to North Carolina. Me and my wife had to register our tags and get new insurance. We needed this done in a timely manner and after talking over my options with some co-workers they sent me straight to Christi Spencer office. We could not have made a better choice. Christi was very knowledgeable and educated me and my wife on different insurance opportunities. She gave us a great price and was very attentive to our concerns. She answered all of our questions in a very timely manner. She was very easy to work with and her staff is a representation of her as well! All around great agent and office. Not to mention the office is super clean!!

Christi and her team are top notch. They know the business and have the experience to understand the needs of their customers. They are extremely responsive and very helpful in any situation. Five stars!

I’ve had a pleasant experience with everyone at this office. They are always quick to return my calls and have been nothing but kind and helpful! Highly recommend using them for your insurance needs!

Hi! Christi Spencer- State Farm Insurance Agent is one of the best insurance agents I have ever had. The Customer Service is the best in the World. The representatives are very professional and experienced. Azira Taylor is one of the Customer service representatives and she truly delivers all the answers a customer would ask. With busy lives nowadays, this agent takes time to make a courtesy reminder call when your bill is due. Thank you Christi Spencer- State Farm Insurance Agent for serving me and my family. If you are searching for an excellent Insurance Agent for first class coverage, I recommend Christi Spencer to you. Thank you.

We recently moved to North Carolina and we needed an agent here. Our first mistake was choosing an agents that was closest to our home. After setting up an appointment, we went in to meet with John. While we were in the office, we tried asking questions about differences in the policies between here and Chicago and why the point system is different. He skirted around the question because you can tell he didnt know. That should have been another sign to us. While we were in the office which has a lot of glass windows. We saw a woman walk by and asked him if that was the agent because we would like to meet her. He explained she was really busy. She passed again and couldnt even stick her head in to say Hi, knowing that we were new to her agency. We left and had some of our policies switched over from the other agent. We needed to get proof of insurance first before going to get our new licenses. He told us he would call us in a couple of days when they had everything ready. Well a week passed with no phone call, my husband left messages for John with no call back. Finally my husband sent an email which the agent got. She contacted my husband and said John was out due to sickness. My husband told her that we have been waiting and their office doesnt cover their work when they are out? We stopped into the office to pick up our proof and we saw the agent sitting in the office and she saw us but still didnt get up to introduce herself to us. The secretary got up and handed us the paperwork. After this we bought a new car and needed insurance. During this process, my husband explained that we had sold a car a couple of months ago and the policy was canceled. When John received the information from the other agency, he proceeded to reinstate the policy for the vehicle that was sold months ago after my husband spoke to him for the second time that this vehicle was sold. I received my monthly bill to find out that they were charging us for a car that has been sold for months. I contacted the agency and spoke to John. He stated he would fix it but it could take some time. I called back a couple of days later and asked to speak to John and the secretary asked for my name. I gave it to her and she stated, oh I know about this and said they are working on it and that she would call me in a couple of days. Never the less, I still havent received a call back so I had to to call in and get confirmation. Long story short, do research before selecting an agent and make sure they know the business . We just didnt get the friendly feeling or knowledge here.

Luckily, Ive never had to deal with an emergency :), but every question, comment, or concern has always been immediately handled by Christi herself, or her staff. If I dropped in, at the close location to my home, or call when Im traveling, everything is managed quickly and with friendly professionalism I could have only hoped for with other insurance companies/offices. THANK YOU!! :)

I have been a State Farm customer for about 4 or 5 years now. My experience with Christi Spencer and her staff has been most pleasing. The professionalism is always at its highest and I really appreciate how you are treated as a known customer; not just a policy number.

The staff is always so nice and helpful.

Very thoughtful and caring. Always willing to talk to us and find our what OUR needs are. Greets us with a smile every time, has a great place for my children when we are meeting with her. AMAZING service. Wonderful office! Give her a call TODAY!

Christi and her team have always been exceptional to deal with and this past week they were no different. With Christi out of the office, Kyle on her team stepped right in and delivered excellent service, professionalism, and expertise as I was adding my 16 year old to my policy in a very complicated situation. I highly recommend them for your insurance needs.

I met Christi Spencer a few years ago. She has always impressed me as one of the finest young women in our industry. She is dedicated to making sure every customer is a satisfied customer. I would highly recommend her agency to anyone looking for insurance in Wake County NC.

We have dealt with many insurance companies over the years. None have compared to the service of State Farm.Christi and staff in Wake Forest, NC have well handled our many transitions with auto, renter, home and general blanket insurance.This is an extremely professional and courteous office. I highly recommend them for any insurance need.

Alway friendly and very knowledgeable and alway ready help with any thing you need.They are just like family.

The Spencer agency in Wake Forest North Carolina recently helped us with broken plumbing and serious flooding in our home. Everyone was extremely efficient, professional, and caring. Very impressive!

Christi Spencer is the best, she has been my agent for over seven years. Christi and her team are ALWAYS friendly and every time I’ve gone in the office Christi comes from her office and speaks to me. Christi and team have always answered policy questions in detail.TEAM CHRISTI!!!!

Azira is the reason why I Love state farm!She is fast, efficient, sweet, kind and best of all can fix any situation and answer any question.She is THE asset to this location!💖🏆🎀

I spoke with Azira on 10/6/16 and she was incredibly helpful. Azira provided assistance with adding a new vehicle onto my already existing auto insurance policy and did so in a positive and professional manner.Azira was an excellent representative to speak to because she genuinely listened to my concerns. She offered all of the help she could, even pointing out tidbits that I did not consider. She took her time helping me and truly understood the problem I was facing. She was wonderful to speak to, and is truly an asset to your organization.

Great experience!! Lerin was well prepared for our meeting. I wanted to transfer 4 policies from a State Farm agent from another state. It took less than an hour for the whole procees.

Christy has a terrific personality, listens and answers all questions truthfully and with understandable explanations, excellent knowledge base of subject matter, and creates value as a caring educator. Her agency gets my highest recommendation.

We recently moved to Wake Forest from NY.Christi and staff handled all of our insurance requirements in a very professional manner.Everyone in the office is knowledgable and pleasant

Great service and individual attention to my needs.

The Christi Spencer State Farm Agency office provided responsive service when I transferred my auto insurance from out of state to Wake Forest. Christi and her staff are helpful, professional and courteous.

Great team. Set us up with life insurance policies for our family. Will continue business!

Azira Taylor, Customer Service Manager, is the best!!!! She took an otherwise stressful situation and handled it with ease!!!!! She is a fine example of optimal customer SERVICE!!!!! Thanx, Azira!!!!!

Excellent and knowledgeable service. We highly recommended this agency.

Very helpful