Jason Bass in our agent at NCFB. He gives absolutely stupendous customer service. It is clear that his goal is what is best for me and my family. When we moved he even stopped by to see how we were doing in our new house! Who does that? He goes above and beyond and I would recommend him to anyone.
This is the best Farm Bureau Steve and all the folks here super easy to deal with.
Jason Bass is the man who goes above and beyond to give me and his clients the best customer service plus make sure you can contact him 24/7 by email or cell phone if you need anything. Not a lot of people do what Jason does with so much heart and passion. He took over our Home and Auto saving us about $800 a year coming from USAA. Cant thank you enough Jason Bass for all that you have done for my family and friends. Thank you!
Jason was awesome to deal with. Lowered my rates from my previous company. He worked around meeting my family and myself due to work schedules. When he came to our home to finalize everything. He was on time and professional. I’ve have already recommended him to people I Know. It’s only been 3 days since we switched to them!
Jason Bass in Wake Forest is my agent. He is outstanding! Today, after the storms of yesterday, he sent me an email telling me he was there for me if I needed anything at all! You cannot ask for better service!!! I really appreciated that level of detail and customer care service!!! Thank you Jason!
Steve and his team are great. Have recommended him and NCFB to several of my coworkers and friends. If your looking for great service and competitive rates on home and auto, look no further, Steve and NCFB have you covered.
Jason and his team have gone above and beyond to begin our new policy. We left another company after 15 years and only wish we had done it sooner. He has followed through with us on numerous occasions and is easy to get a hold of and speak directly to him. Even though we are saving money with them, it’s been more of the level of professional family friendly service we receive that keeps us happy. This is a great company and they have a local feel to their business model where you don’t feel like just another policy number from a huge corporate company. We strongly recommended NC Farm Bureau Insurance.
Farm Bureau is by far the best insurance company in the business. Steve Arrington is an excellent agent and his staff is responsive to our needs. Steve takes the time to give you the expert advice needed for changing situations and has saved us time and money. Highly recommended!
Steve goes out of his way to get you a very quick competitive quote. His staff is very friendly, welcoming, and professional. Hes a stand up, caring agent that wants to get the best policy for your familys needs.
Great, personal service. Its nice to know your agent knows you and cares about giving you the best guidance and insurance for your needs. Steve and his team are very responsive and always ready to help.
Steve Arrington is a top notch agent that puts his clients and partners before himself. He truly gives you that next level client/customer service while still coming out lower in price. What more do you need to hear!?
Steve and the staff are great! I have multiple policies with Steve and have been extremely pleased with his responsiveness and the coverages offered. I would highly recommend for any insurance needs!
Steve and his team are second to none when it comes to making certain that you have the right insurance products at the right time and at the right price! Highly recommend!
Steve has been a great resource for me and my clients... He is responsive, helpful, and honest- three important traits that make him worthy of consideration to help with your insurance needs!
Jason bass is great to work with. He is Patient informative and a great agent, he helped us with life and auto insurance . Call him ! He will help you out .
Excellent service and met my needs and expectations.
Jason Bass is great to work with. Always very helpful and responsive!
I appreciate every one of the employees at this branch. They are always willing to help when youre in a bind.
I have had Farm Bureau Insurance for several years, since I got tired of State Farms inconsistency. It has been a pleasure dealing with both Farm Bureau and with Steve Arringtons office. The real star at this location is Katie. She is so easy to deal with. We have added several new cars and new drivers in my household and it was all easy as could be. We were hit by a drunk driver last year, and Katie got me all of the information and FB contacts I needed to push the other drivers insurance to do the right thing. I highly recommend this location.
Just got the insurance 2 months ago, have gotten three different stories on my policy, had it amended three times, and none of it makes sense or adds up. Paid my bill the first of the month and then have another bill 16 days later? NCFB is good, but this location is HORRIBLE. Please go to a different location.
Steve is always available to answer any questions I have and to discuss options. I highly recommend Steve.
Best service possible. My agent has answered question as late as 10:00 PM and they emmediately insured a commercial vehicle while I was at the dealership. I just had to run by and sign the documents. Ive never worked with a more responsive agency and the rates are competitive.
I have been a customer of Steve Arrington with NC FarIm Bureau for years, and I highly recommend him for all of your insurance needs. Health insurance, auto and home insurance, even long-term care and life insurance, Steve can help you.
Very knowledgeable when you have questions and always available when you need them.A+++
Steve is great Have my Car and house insurance with Farm Bureau . Very knowleagable and friendly.
Great service ! They really care about their clients
Terrible and non responsive. NCFB is fine but not at this location. Seek elsewhere and save yourself future headaches.
Always helpful, professional and responsive. Ive only had over claim, but was treated like I was their only customer!
The worst, you pay for your auto insurance, they cancel some of your coverage, and if thst is not bad enough, tgey send you your new insurance cards, and a week later you get a letter saying you have to pay yhrm a renewal fee....if not paid by the 20th of the month, they cancel you effective on thr first of the month...EXTORTION...if they would have sent that letter 7 days before the policy renewal then there wouldnt have been an issue...forget them go any other place...terrible service, they give you good coverage then change it...this invludes home owners as well...stay clear of them CROOKS, is what they are.
Worst customer service. Agent did not get the proper coverage with autos, was in a big rush to go see a football game. Asked for a quote and when I went in there was a policy and was not the correct coverage. Did not listen.
Jason Bass is the man to do business with.