I just wanted to let someone know that my agent, Jim Allen, is absolutely fantastic! He is super professional, always knows the answers to my questions, and goes the extra mile for me. Did I mention he is SUPER responsive to all of my needs? Less than 24 hours on every inquiry or need. Because of him, I wouldnt consider shopping around with other companies. I know you get lots of complaints, so please take time to listen to this short letter of PRAISE! Thank you Jim.

Jim was very polite and willing to assist me. I’m very thankful he pointed me in the right direction when I was unable to reach my local agent. We as society are so quick to point out when someone does something wrong. However how often do we give credit when someone does something right? Thank you Jim.

Ive been working with Jim Allen from Horace Mann since I was a first year teacher in 2008. We currently have life, auto, and home insurance as well as a 403b through them and have been so pleased. Mr. Allen is easy to get a hold of and willing to answer any questions we have. Their rates are very competitive and we wouldnt think of looking elsewhere for our insurance needs!

Mr. Allen has been amazing! He is always easy to reach and responds quickly to any request that I make. If ever he is unsure of an answer he finds the solution and gets back to me promptly. Finally, he is very friendly and easy to talk to about your insurance needs and any concerns.

I have been with Horace Mann for 44 years. Jim Allen took over my accounts 8 years ago. He has always been easy to reach when I needed to change a policy, add a policy, use a policy, or just ask a question. I am most appreciative with how quickly my situations have been handled.

I have had Jim Allen as my insurance agent through Horace Mann insurance. He has always taken care of everything that I needed, in a prompt, courteous and professional manner. I would (and have) recommend him to any one of my friends and family.

My husband and I had Horace Mann insurance through the James Allen agency for many years. We had policies on our home and several vehicles. He never initiated contact with us (not even to thank us for our many years of loyalty with a calendar). Whenever we needed him, he did respond promptly. HOWEVER, we had to leave his agency and this is why. I always paid dutifully, and though I noticed the homeowners premium creeping up every year, I thought it was a normal and reasonable increase (my fault). It was only when my neighbor, who has an almost identical house, told me what she was paying (roughly a third of our premium), that I realized I was paying way too much. We invited James Allen to our home, where he told us without apology that our home was being insured for three times its value, and that in the event our home was destroyed the replacement would be only at the appraised value. Even though I should have been more vigilant about the cost of the premium, it is unconscionable that he would, or would even be allowed to, charge three times what our house is worth. Needless to say, we took the case to Horace Mann Insurance Company, but they credited us only a fraction of our thousands of dollars of overpayment. Im not saying that you shouldnt use his business, but if you do, make sure you review your policy with him annually.

Jim Allen gives OUTSTANDING service to me on my home and auto insurance policies; everyone at the Horace Mann company is very professional and courteous - but Jim is head and shoulders above even the best.

Jim can always answer my questions about my policies. He is patient with me and is quick in responding to me.