ACE Automotive charged me $2,000 to get my car fixed, and right after I got my car out of the shop I started having brake issues (that I never had prior to ACE servicing my car). I brought my car back to ACE and they said that I had a list of things still wrong with my car (???) and that it would cost at the minimum another $500. They began pointing fingers at other people who serviced my car but theres no one to blame but them! Im done dealing with ACE automotive, I would never refer anyone to this shop as all they do is blame someone else for the issues at hand and they dont do their job in its entirety. I now have to go to a different shop to get my car done. Total BS.

Ace automotive is very trustworthy and reasonable. I wont go anywhere else.

Steve(owner of the shop)and Colin(shop manager) are and have been GREAT to work with!! All the other guys on staff that Ive encountered while there are also very friendly and pleasant as well! Dont hesitate to trust them with your vehicles!

Steve can do it all and he’s affordable. He always takes car of my family and friends. Highly recommended

Finally, I found a mechanic to work on my truck. I was not really sure because of the price but the quality and the fact that they really wanted to do the job right made it worth every penny. I will pay for quality work anytime. We have 3 other projects lined up soon.

My experience was awesome with the staffs and one of the owners!They were very professional, fair and trustworthy!My first time here and I will definitely come back in the future with my car as well as my familys cars.Just dont be like me and take your car to do inspection in the last week of the month!

We have been bringing our cars to Ace for years. They always treat us like family. We always feel like we are informed and treated fairly. We highly recommend this awesome group of mechanics!! Thank you!!

7/29/19 was my first visit. Made an appointment for an annoying, whining sound coming from the motor of my 2007 Toyota RAV4. I suspected a bad Alternator. Collin calls and gives me updates, recommendations and photos. Never any sales pressure. Vehicle is back to normal, quiet and runs like dream! My new “go-to” for used car repairs!

Everyone here was so polite and accommodating. They worked my car in even though they had a full load that day, updated me through out the repair with phone calls and texted photos of the problem and repair. I won’t take any of my cars any where else now that we found these guys!

Honest and professional service. Got my brakes and oil change done on my 2010 Honda Fit.

This place is awesome! Anything you need done to your car, they can do it for you. They have a great staff (Collin, Steve, and all the guys are very friendly and professional), great knowledge of their craft, the prices are very reasonable, and they get stuff done without taking forever! I also prefer to go to locally-owned small businesses, and this place is veteran owned and operated. Ive lived in Virginia Beach all my life and been to plenty of car repair places. This is by far the best and I will definitely be sticking with them.

Rainy day and my wiper blade came off. This was the closest place to where I was. Im not a customer but the wiper was put back on and inspected for proper usage. Thank you for being a good Samaritan!

The most honest and hard-working mechanics I have ever met. Steve is great to work with and will definitely get the job done. Great attitude from everyone there and overall just a trustworthy business. I always recommend Ace to anyone looking to get vehicle work done.

Tried to fail my inspection because my control arm was going to need to be replaced “soon.” I knew that didn’t sound right so I took it to another place and my inspection passed. So just don’t go here if you’re a woman, I could tell the man in there thought I knew nothing about cars from the way he tried to explain my failed inspection.

Steve and his team always give excellent service and fair prices. I have been using them for all of my auto repair and maintenance for years and will continue going there as long as we live in VB!

Easy to talk to and I didnt get that we are going to overcharge you for everything vibe like many shops give. Highly recommend!

Great shop and very knowledgeable! Super professional staff! So thankful that they work with extended warranty companies! Top notch service and work! We’ve been visiting Ace for several years and would recommend them all day!

Went out of their way to tow my car from across town by delivering my key while I worked. Fair, fast, and honest service. I will continue to take my vehicles here.

I called them last second needing someone to help fix my breaks. They hopped right to it. They didnt push any extra things on me but kept me knowing what to expect from my car. Highly recommend

Great honest service and VERY accommodating!

All good for me!

Staff and service is amazing!!!

Customer went here for inspection. After letting them know he would have the work done somewhere else, the inspector cross threaded and impacted 2 of the 5 lugs on the wheel . now the studs have to be replaced because these guys are so salty about not getting the money. Guess what? Also The tie rod they failed it for has Zero play, leaks or tears in the boot. The state trooper is gonna enjoy this one :-)

This place is always my go to for car issues. The guys are very friendly and honest about what the are doing and treat their return customers very well. Everyone is willing talk about what is going on and more than willing to walk you through what they are doing to fix your car.

My husband and I have been there a few times since it’s close to our home and we have always been pleased. The prices are reasonable and competitive and the customer service is even better. Our cars are always finished in a timely manner as well. I can’t complain. As long as I’m in this area I will always take my cars there.

Took good care of me and super helpful!

These guys are super great. No problem is too big. Theyre quick, efficient and accommodating.

Steve helped me out; he was very professional and courteous. Great customer service. Very honest and upfront regarding pricing and billing for labor. I was quoted $1000 plus at a dealer service center whereas with Ace Automotive the parts and labor was only $400. Great price for great service. I highly recommend Ace Automotive and will be going back to have my other vehicles fixed here.

Istalled new ac for my old WORKING ac while installing a new heater, since dash was already off. New ac never worked since the installation. Took it back and they said they fixed it (Charged me $200+ for charging it) ...THEY DID NOT fix it. I left and would never go back to those dishonest people. Owner continued to lie to me.

Steve and his team has been working on my cars for over 3 years. Honest, and always done as promised. Never tries to up-sell or sell something I don’t need. I don’t trust anyone else with my cars.

I needed a tire repair on Halloween........most people closed early. I went to their competitor next door and they told me maybe their mechanic would be in. I am so glad I went next door. The owners were there and so friendly. They took care of my tire repair that was a dealer warranty claim and I was on my way quickly.Thank you, guys!

Steve and the team are always very honest and treat you fairlyHighly recommend!

Beware of these people, you think you getting an honest price. But your not. They are Robbing you blind right under your nose. And you won’t see it. They will tell you, you need this done.and you really Don’t need all the repairs they are tells you need. They have been ripping off people for years and never been caught. Beware!!

I very highly recommend this shop for anyone looking for high quality mechanics with integrity. I had an issue with my brake lines that I was not able to solve, and considering I rebuilt the engine in my car, I do know my way around a set of wrenches and a vacuum pump.I initially took my car to Sears Automotive at Pembroke, where they kept my car for 4 hours only to misdiagnose my issue and waste an afternoon. Within 45 minutes of handing over my car to Steve at Ace he had diagnosed it. Once the part arrived, he had the car up and good to go on budget and ahead of schedule.

Hands down, best service in Virginia Beach! Steve and his team are honest and thorough! I have referred numerous friends over to them and they always get the job done at a fair price!

Steve and the guys over at Ace are on point. Customer service is first rate and they get the job done without the fluff and horror stories you hear with other places. I took my car in after it had been sitting for two years (stationed in Japan) and Steve took the time to break it all down for me and get the problem I was experiencing diagnosed and solved. Will definitely be returning for my future car needs.

Great service and great group of employees!

These guys are professional. I can recommend to my friends.

Ive been a customer of Ace Automotive for several years but for the last couple of years I was going to another place closer to home (I used to work close to them). This year the place I was taking it to tried to rip me off with a bunch of added work for my inspection - so I brought it back to Ace. I am so glad I did. Not only did Steve save me a bunch of money, but he reminded me why I used to take my car there.Steve is not only honest, but he and his crew do great work. Make sure to call beforehand of course, they do get busy because many of the locals know they are the place to go. They are very military friendly but they do accept civilians too... lolToday he saved me a good bit of money vs the local chain I had brought my car to. I am glad I thought to bring it back to them - and that is where I will be bringing it from now on.Thanks Steve! Very much appreciated!

Coming across Ace Automotive was God sent. I prayed for a repair shop with honest workers and scored.They are friendly, polite, patient and listened as I explained my situation. Their prices are affordable And when finances are tough for you they apply discounts to your balance to help you out. They are fast and professional about their work.They will continue to be my #1 go to place and I would definitely recommend them to my friends.Thank you,Ace Automotive

Attentive and provide Excellent service, especially compared to their competitive neighbor!.

So helful and honest and they really work with you.

Very helpful and dependable.

Steve and his guys are the most trust worthy people you can have working on your vehical...Honest, good hard working guys that you can depend on and trust ...thank you for your service and i will be back if need be!

Great shop. Been taking my cars there for over five years. Honest, friendly, and fair prices.

Oil changes take way to long. I always bring my car before the shop opens and several times I have had to wait 3-4 hours for an oil change. They kept my Fiancées extra set of keys one time, and we had to go all the way back to get it. I don’t know how the keys got separated from the paperwork.

I have been taking all my vehicles to Ace Automotive for sometime now. Always dependable, upfront and reliable service.

Very dependable and fast love this place recommend everybody to go there

Gr8t group of knowledgeable guys very detailed, quick and precise in the quality of work that is being performed on ur vehicle. They will explain any problem and give u the solution to fixing the problem they are very easy and polite to talk to and patient with explaining any issue rewarding ur vehicle.

Always professional, great knowledgeable mechanics, cost efficient and all repairs are done in a timely matter!!! It dont get no better than that!!!

Excellent service, fair price

My wife was in va beach to dissolve her fathers estate and had a clutch go out on her 07 jeep wrangler.She went to where her father had gone before his passing(thought she could trust them)and they were able to get her in on short notice,we thought was great until they call and say it is finished.She never recieved an estimate and extra work was preformed without her approval. The labor hours billed for were 2.5 hours over the time needed for the repair( I happen to own a NAPAAUTOCARE CENTER and am a master ASE technitian)they did not know this prior to making up prices to charge my wife....as i have heard of this so many times in my business...We could have made a decision to go elsewhere if we recieved an estimate prior to doing the repairs..How sad that they have to rob unsuspecting women(or men)to keep in business.When you operate in a small town you have to provide quality and trustworthiness to keep your door open,when you steal(and i mean that)from tourist and the uninformed you give a bad name to all repair shops.And it is just plain wrong.so please consider who you are about to let work on your vehicle and get more than 1 estimate.legally you do not have to pay for repairs you did not approve,or if used parts are not provided to you at time of pick up

Down to earth people with honest employees

Honest and timely.

Great service, great hospitality

Good service

Trustworthy