Very friendly and great customer service. State inspection went by fast.

A great experience - I had a flat tire, was 1300 miles from home, and they were able to get me a new tire delivered in one day and back on the road. Highly recommend these guys!

Prompt, direct communication and friendly. We went for an inspection and they had our vehicle in shortly after we arrived. Everything went well.

Wonderful personable staff who go the extra mile to help out there customers! First time customer but they treated me like a regular!

Great service, very professional, they have always treated me fair and did what they said they would do. I highly recommend them for auto repair needs! Dan always explains exactly the issues he believes needs repairing and upon completion details the repairs they actually performed.

Amazing service, dropped my car off was registered and scheduled in less then 10 minutes! Had my car inspected, oil change, and all necessary repairs to pass. Very professional, prompt and affordable!! Will bring all of my automobile needs here from now on! Would recommend this service center to anyone and everyone! Thank you Bayside Auto and Tire Center will be dropping off my other vehicle tomorrow!!!

I brought my SUV in thinking it needed a starter and all it needed was a battery. I also got my oil changed, a new cabin filter and a pre trip inspection; very reasonable prices. Less than 1 day in the shop. JD and Jim are clear, concise and professional. Thank you for your fast and accurate diagnostic and repair, I will be back for all my vehicles servicing!

Called while traveling through the area with a bad vibration while accelerating. Jim took me in the same day, Ronnie found the U joints bad and the replaced them as quickly as they could. They even checked a check engine code I had at no extra cost. Very reasonable priced, professional, and good quality work done. Thanks guys!

From first call to pick up. They are friendly and professional and that made me happy.

The team at Bayside Tire & Auto are always welcoming, friendly and professional. I have been using them for a few years for my annual inspection and oil changes. Additionally, I use them for any other repair work as necessary. The pricing is reasonable and I have confidence that the work is done correctly. Tip - don’t wait until the last minute to schedule the annual inspection. When I went they were working about three weeks out on inspections.

Staff courteous and respectful while explaining repair details and cost estimate. Honest and Fair Folks! Cost did not change upon completion of work! Great to Women and Seniors!

I have been using Bayside Tire and Auto for my auto repairs for over 20 years. As always, the repairs were done professionally and quickly. I recommend them highly.

Great business with great professionals that care about their customers. JD always the BEST! Do not take your vehicle anywhere else.

I had a nail in my tire when I got to my car in the morning. I called this place and they said come on in. I sat and waited until they could fit me, which was about 30 minutes. 27 bucks and back on the road. Very easy.

Bayside Auto is the best! Everyone is so professional & friendly. I trust them completely with my vehicle.

Incredible service and price. Jim took great care of us and in a pinch. Will never forget that. Customer for life.

Just a quick Thank You to your team at Bayside. I sent a visitor to you (from Michigan) this morning who is visiting us here in OP. I knew you guys would give him great service. He mightve talked you to death, but he loved the service, the clean bays, and the friendliness of the staff. Hes all set to go back on the road. Thanks for representing, guys!

Went for my cars inspection. Very professional. Explained the defficiencies and the steps to correct them.

A different shop had recently done my state inspection and told me it’s almost time for new tires and brakes... well I’m new to the area and decided to follow up on that. I set off to find a new tire shop near me. I called Bayside because of proximity and brought my car over- the tech was upfront and honest with me; he took a look at my vehicle and concluded that I don’t need new tires or breaks right away, and even showed me what to look for so I’d know when it’s truly time to bring the car in.I cannot express how much of a relief it is to find a shop that’s not interested in screwing me over just to make a quick buck! I will definitely be returning when it’s time for maintenance! Thank you so much!

Good people & great service, I will always spread the word of good customer service .

Staff were friendly and professional. The mechanic showed me where there were issues with my tires, which was helpful. I’ll go there again for a state inspection.

Unbelievably good service and customer relations. Felt like a family reunion 😊

Car 🚗 inspection. Went well. Very courteous and helpful 👌

These gentlemen are absolutely wonderful. My husband and I take both of our cars here and have always been greeted warmly. These guys are not only great at what they do but they offer a level of hospitality that you dont often encounter. They are always on time, straight forward, and professional. I highly recommend them as well as their services!

Apart from checking and changing fluids at regular intervals my mechanical knowledge is minimal, therefore I ask A TON of questions whenever a major repair is required. Everyone I have worked with at Bayside has been patient and given clear explanations that I can understand as to what needs fixing and why. They have been true to the quote on time till completion and cost. I’m very pleased and trust them with all of my vehicle issues.

Jim is super friendly and helpful, easy to deal with

Great service and price on a set of tires for my 08 Buick.The tires have a great feel and are quite.Service was polite and complete.Would recommend them.

Performed vehicle inspection. Fast and efficient.

This place was amazing! Super easy process. The staff was so friendly and provided amazing service. Highly recommend this place!

Called for an apt and Jim fit us in. Dropped our car off for inspection and it was completed in a timely manner. Will definitely go back when needed.

Always busy but great price for card and cash.

We have been customers of Bayside Tire & Auto for at least 15 years, but, sadly, not anymore. The quality of the auto service and professionalism of their mechanics is still great, but not the customer service. Last week, while getting new tires, the two men in the small front office were not wearing masks. I was told that they were not required to wear them, so I chose to wait outside. The temperatures were in the 30s and I waited for almost an hour. Who lets a 68-year-old woman wait outside in the cold without putting on a mask so she can come inside? Well, they did. I understand that it is their choice to not wear a mask and it was my choice to wait outside because I was uncomfortable with that, but it is also my choice to not do business with that company again. I though it was rude and inconsiderate.

On our way home from Virginia beach the ac gave out after stopping at three different places and no luck, we stop here sure enough without hesitation they fit us in and got it fix. Jim and the other service guy(sorry didnt catch your name) was extremely friendly professional and honestly went above and beyond.

Awesome experience! Staff is super nice and knowledgeable. Scheduled a state inspection and oil change, but mechanic saw a couple other issues and called me to discuss. I thought they were reasonable as far as pricing. My new go to for servicing my Acura SUV!

They went the extra mile. Had a tire going flat and they worked me in immediately. My tire was repaired and I was on my way very satisfied with the work. Very professional.

The Service I received was a State Vehicle Inspection which took a minimum amount of time which I appreciate. I was greeted by staff promptly and courageously. Thanks.

Ive been coming here for over 10 yrs. I love being able to support a locally owned business, versus the Big Brand companies! They know my Name, My Car, and Have Never let me down! Service is always done Professionally and On Time. I personally recommend Bayside Auto, whenever I hear someone mentioning they need work done on their vehicle. Service your vehicle here, You Wont be disappointed!

Been using bayside tire and auto for all my auto repair needs for over a year now. They are quick, honest and reliable. I 100% recommend them!

I went to Bayside to have new tires installed and to receive a state inspection. It was very easy to schedule an appointment. On the day I was to have the work done, I dropped the car off around 8 am and was called and told I could pick up my car around 12:30. I was very impressed with Baysides timeliness and value for the work that was done.

Ive been a patron of Bayside Tire for 20+ years!They are like family. I made an appointment... Waited...& Was on the road again in 30 minutes!Honest, cheerful, great service! Id recommend them to anyone!!!

The service was impeccable. Every wwas so pleasant. I called for an inspection, but, all of the slots were full, but, J.D. took down my number and gave me a call a few hours later because a spot opened up. The service was very quick, and informative. I definitely recommend this place to anyone.

JD & Jim are the best! Bayside Tire & Auto never disappoints!

Good service - good place to take your car.

State Inspection done on time. In and out in 30 minutes.

Overall staff way polite and professional both to me and my dog. Will be returning!Definitely Recommend.

I loved everything about this place ! The service was great, my car was done in a very timely manner will be returning soon!

A great business that runs a tight ship, no BS and quality work

Professional, timely and they communicate very well. Most importantly, this shop is full of honest mechanics that charge great prices for what they do and wont charge you any hidden nonsense! Im glad I found this shop.

Great place to take care of auto requirements. Pleasant staff who you can trust.

Great service, as always.

We had a state inspection done. All was good, but if there had been items to address, we trust Bayside Tire & Auto 100% with repairs. We’ve been satisfied customers for over ten years!

Ive been a customer for over 40 years, and the service somehow keeps getting better! All staff are friendly, competent and could teach customer service. They are that good! Bruce was invaluable with his kind assistance when my car had to be taken to the dealership for factory repairs that could not be done at the Bayside garage. He personally dealt with the dealership on my behalf in order to assure that the work was appropriate and cost effective. This was service above and beyond! I highly recommend Bayside Tire and Auto because their work and customer service are always excellent!

Professional and courteous. Fair price. Good value. Prompt service

I made an appointment to wait for yearly car inspection. I was in and out within 30 min. Very professional and courteous.

They are super friendly and helpful. Quick service and fair pricing. Will be returning to this place for sure!

Timely and professional. A little over priced but I feel confident in their diagnostics and work. Charged $630 to stop leak by replacing power steering fluid line. They are convenient and reliable.

Best place around, hands down . Been going there for 15 years . Honest and dependable.

Went to get a state inspection. Very fast, super friendly. Appreciated the optimism as these times are not easy for people to navigate their businesses. Extremely professional and will be going back for more work as needed.

I love Bayside Tire & Auto. I get all my state inspections with them and they are honest and dont try to nickel and dime you. Super friendly folks.

I been going to Bayside tire and auto for years. They are the most honest and trustworthy auto repair, and inspection station in Va Beach.

My family has been using bayside auto for years. They are up front, affordable and timely. We never worry that they’re trying to take advantage of us like many other mechanics. I don’t have enough good things to say. So thankful we found them all those years ago!

This was my first visit to this shop. The customer service was excellent and very professional. I highly recommend this shop and will be a returning customer.

I went into bayside auto for a inspection and ended up with almost 1000$ worth of work. They claimed both my lower ball joints where gone when they where not after examination of myself and a mechanic I know told me they are not bad they need to be greased. They will take advantage of you its a gas station.. I should have known better. Just be aware when they tell you somthing make sure they show you not just tell you.

I have been coming here since 1988 and always, I have had the best service. When my BMW goes out of warranty I take it here for all maintenance and they order genuine BMW parts. Saves time and money!

Excellent service with awesome and caring employees!

Needed a boat trailer inspection. Never been to Bayside before but they are close to where I store my boat trailer. Called made an appointment for 3 PM about 5 days out. I showed up about 10 minutes early for my appointment they came out and greeted me, immediately did the inspection. Didn’t Nickle & dime me over some subjective points just mentioned a few things that could be improved upon which I was aware and put on the inspection sticker (my trailer met the min requirements but some inspection stations use the manual subjective areas to gin up work – not Bayside) – very professional group.I was in and out in less than 15 minutes. As I live on the west side of Norfolk, my only regret is that Bayside is not closer to me as I would be a frequent customer for all my future vehicle requirements based on my experience on January 4th, 2021.

Very happy with service. Patched my tire quickly and at a fair price

My wife & I have been loyal customers at Bayside Tire & Auto on Shore Drive for more than 30 years. You wont find a better team of auto service professionals. Although we moved 8 miles farther away from their location, we wont go anywhere else & continue to rely on them for our vehicle maintenance. Consistently dependable, honest, courteous, friendly, prompt, & exceptional service! We highly recommend them.

Went in for a diagnostic test on my low oil pressure light. I guess they skipped the diagnostics because they ended up changing the one thing that I specifically told them was NOT the issue...the sensor. I guess they didnt even bother performing a pressure test because $400 later my light still on. I called up to the location about 3-4x and was told to call back the next day because the man who worked on the car was not in at the time and still have yet to speak with him. Well now my car doesnt work and I cant afford to take it back for them to play guessing games. The only good experience I had at this location was that everyone that works here were very nice and they filled my tires without me asking. Thank you for thatUpdate: as you can see the owner responded but I ended up having to contact them myself. Jim was very short with me on the phone. So I popped up at the shop and the man at the desk wouldnt even acknowledge me. Well to make a long story short they claim they rechecked everything and everything is fine with no leaks.. I took it to another mechanic the same day and come to find out..they never even changed the part that they claimed they changed!!! (I saw it with my own 2 eyes) And it was leaking like crazy! Granted if it WAS changed, why lie to my face and say that it wasnt leaking. So not only did they charge me for a diagnostic test that was never performed but they also charged me for a part that was never replaced. Now Im forced to go down to the courthouse because Im getting all of my money back. Scammers!! I work HARD for my money and dont appreciate being taken advantage of.

I have been going here for over 20 years and have never had a negative experience. Everyone is so friendly and the service, phenomenal. I highly recommend!

I have been going to Bayside Auto for my cars inspections for longer than I can remember. I always went there because of how good the customer service WAS. Long story short I set up my appointment as usual. Dropped my car off, some hours later I went to pick it up and it failed. I asked if someone could point out what needed to be done and they looked at me like I was crazy. They gave me a pictures print out of one of problems that needed to be fixed and the “master mechanic” said “you can’t decipher that?”. If I worked on cars I probably could have. Had to go to Auto Zone to get their help which was greatly appreciated. Got the two things corrected which really didn’t need to be done to pass. I am in the customer service business and I will never go back to Bayside Auto because of they way I was treated. I was shocked, not sure if Gee has passed or sold the business was but it is NOT THE SAME!

Just as we left for our trip back to NY, we saw our tire pressure was low. We stopped in and the amazing staff there saw we had a nail, took us in ASAP so we could get in the road, and we were back traveling home in 30 minutes. On a holiday weekend no less! Everyone is very friendly and the tire did great on the 7 hour trip home. Thank you!

Bruce is so friendly and knowledgeable! 10 out of 10! As a woman with little knowledge about the mechanics of my vehicles, I totally trust Bayside. I used to go to the dealership for everything but now Im exclusive to Bayside. I also trust them to maintain my daughters vehicle when shes home from school! That says it all!

They have always been very efficient and polite and very helpful.

Called about our State inspection because it expired before registration was due by months. Was called later in the day to come in the next day. Great customer service and we had a very short wait! They will be our new shop if we need anything.

Excellent and timely repair, and even have a bay lake discount if u ask. Thnx

Great service extremely accommodating staff.

When everything in the world seems to be upside down, Bayside Auto remains right side up! Thanks again for the great service!

Excellent experience! My cars maintenance alert came on and I dropped it off for them to take care of it. They called and let me know what was needed and price, then had it ready within hours!

We had a tire that was low on air, and I was concerned about it, we were a 100 miles from home. They were highly recommended and near where we were staying, so I took my car over there. They immediately took it in the bay, removed the tire, tested it for leaks, etc for 20 minutes or so, but not find any problems, just low on air. Best of all they refilled the spare, telling me that was flat and needed 60 lbs of air. They did not charge anything. We came back later on the way out of town and filled up our tank there, and whenever we are in town, thats where we will go..

Excellent service and great staff they were very professional, honest and upfront. Will be going back.

Front desk guy always friendly and great Service.

Great customer service.Got me in and out back on the road in 30 mins.Will use them again.

Took a reservation for state inspection. Completed it in an extremely timely manner. Courteous and professional staff

I broke a valvestem in my tire, and brought it up to Bayside. It’s a big wheel off my truck 22” rim, 37” tire. They took it in right before closing, and I got a call to pick it up right when they opened! Very fair pricing, and speedy service. Will definitely recommend them when I can!

Great customer service, quick service, detailed notes on receipt.

Update to the below review,The owner contacted me the day after this review was posted which was very appreciated. Although mistakes were made, he thoughtfully reviewed all that occurred and offered to pick up the charge for the allignment cost which is necessary after the work performed but they do not do. It turns out the admin fee is to offset the 3% fee for the use of a cc, but this was not stated to me when I questioned...I could have written a check!Anyway, Gee is a very good owner and conscientious.SHADY CANT TRUST!!! took my truck in making a horrible noise and had no steering fluid. Was given an estimate of $2422.14 for replacement of rack and pinion, replace lower ball joints and replacement of power steering pressure hose and cooler. There were two other charges an ADMIN FEE OF $70 AND DIAGNOSTIC FEE OF$ 66.48....BOTH should have been waived if Bayside did the work.. I would happily pay for their time if I had taken it somewhere else....while they were fixing I received a call from Bruce stating that the repairs were done but when they started it was still making that horrible noise and it was a wiring issue common with a 2007 Suburban and they fixed at no charge, I was also told the battery was dead and replacement would cost $258.I told them I had a deal with AAA on replacement and it was under warranty. When the triple A tech arrived they had already disconnected the battery posing a problem with my AAA warranty. Thankfully this was resolved and the tech was allowed to connect and test. The Battery was GOOD and did not need to be replaced .Now I question whether every repair they did was necessary or was it a wiring issue? To Add Insult to Injury my Truck had A different license plate on back and I was told it was my problem... even if it was in their care, custody and control. NEVER GOING BACK TO THIS NIGHTMARE!

Great service! Honest! Trustworthy! Dependable! Reliable! Fast service! Friendly service!! Wouldn’t take my car anywhere else!!

This is my second year having my vehicle inspected at Bayside Tire & Auto. I enjoy going there because on the phone and in person they are all so very friendly. In this upset world today we need as much friendly as possible. I would highly recommend this place even if my vehicle had not passed inspection. Lol

Great people and excellent service

Sheryl was very personable & efficient. I had a tire with a slow leak. They had it repaired in a little over an hour. We are from out of town visiting our kids. I’m glad they have this place so close by.

Auto serviced multiple times with integrity, quality, and reasonable costs.

Bayside team provides outstanding and reliable recommendations for problems with our cars. They always find way to do the do for the best value but still providing reliable repairs. We have been going to Bayside for over 20 years. Highly recommended.

Vehicle Safety Inspection, very thorough, professional and polite. Excellent experience.

Bruce was very helpful in a discussion about the problem I was having with my car. He explained potential reasons for the issue very clearly. The work was done within the time he said it would take to complete even after I added another item after the fact. Overall a very satisfying experience. Thank you for taking good care of my car!

3 hours from home with an failing tire is a bad place to be, the guys here got me in quick did their best to try to diagnose and amend the situation. Great service, friendly staff. Im not a local but would recommend anyone stop by there

Always friendly and professional. I never feel like they are trying to take advantage of me.

Would not take our trucks anywhere else! A trusted business for many years.

Great service.

Always great customer service....dropped my car for oil change and inspection, was ready within the hour . Highly recommend