They were extremely professional and timely with my repair. The communication was outstanding and I highly recommend them for any kind of auto issue.
Casey’s got us in within a couple days to determine why our check engine light was on. The sent us a thorough diagnosis of the issues, even including photos.They kept us updated on when the car would be ready for pick up. Work was completed within a day.Great customer service! Highly recommend.
My Dad gave me a card to get an oil change for free. I didnt have any money but, I got my oil changed, they did a thorough check over my car and listed the items needing to be addressed and also the prices. They treated me like I was any other customer regardless of what I looked like and drove. I couldnt get anything fixed and they didnt pressure me.
Every experience I have at Casey’s is stellar! Last week I brought in my 2017 Crosstrek for an oil change. After the oil change was completed my technician Mike and service advisor Justin found some filters needing replaced, tire treads getting low, and a bigger repair needed on the CV axle. Their inspection was thorough and had pictures showing why these things were needed, making it feel very transparent and allowing me to make the decision of when to make those repairs. I will be scheduling those repairs soon! I cannot recommend Casey’s enough and always refer my local friends and family here. Thank you Casey’s!
I called Caseys after making the mistake of taking it to a dealership first. Caseys was upfront about the cost as soon as I called they got my car fixed super fast, fairly priced and gave me a complete breakdown of what they checked along with photos. Highly recommend this place. Ill be only going here for now on!
We recently had our head gasket repair done on our diesel truck with Caseys. We are SO happy with the work done, and the professional serviced we received. The repair was a very lengthy project, and we were kept up to date all along the way. Josh was amazing to work with! His knowledge and excellent communication were greatly appreciated! The work we were having completed was expensive, and we were a little stressed about the process. Josh was empathetic, and helped us through our concerns. Hands down best service we could have asked for. We would highly recommend Josh and Caseys for any vehicle repair needs!
I appreciate the team at Casey’s. They worked went above and beyond to help us out with our truck and were direct about repairs needed on our other car. I was beyond impressed by their customer service. Lucky was very thorough and remembered me by name each time I came in or called about my vehicles. Brian was also unbelievably helpful and ready to help us when we had a surprise issue after seeing them. They went out of their way to make sure our truck was repaired and back on the road as quickly as possible. I will use them exclusively for all my repairs in the future. Thank you everyone at Casey’s!
Always nervous to take my car somewhere new, but went in for an oil change, it took a bit longer than Id normally expect, but it was worth waiting because I feel like they actually thoroughly inspected my car.I know my (15 year old) car has a few specific issues so I like to use that as a test; they caught all but one issue beating out any other place (including dealerships) that Ive ever taken my car to.Pricing was fair, I didnt feel a massive amount of pressure with upsales (like many places Ive been), parking was a bit wonky and unclear, staff was nice enough. Over all Im very happy with my experience and will recommend and return.
These guys are great. They take the time to explain what they’re doing and patiently answer questions. I always feel like I can trust their recommendations and that they are being honest in their approach.
I took my car here after what seemed to me like the result of a blown transmission. I’m a mechanic as well but was short on time and didn’t have time to take it apart so I dropped it off here to see if they could take it apart and identify the actual cause and they did within 5 hours and let me know it’s going to cost more than it’s worth and that I should seek other places to have the work done. They made the professional decision to not over charge me and recommended a shop that was able to do the work for half their cost. They are a shop that clearly cares about the customer more than the profit.
I love this place! Its good to find a shop that takes care of everything I need. Its my go to shop now!
Great place, their quote over the phone for a serpentine belt replacement was accurate, no hidden fees, and it came with a 3 year parts and labor warranty. The inspection was completed in a timely manner and the results were sent via a link in a text. The link had pictures from the inside of my car and was well documented. During the inspection they found nothing else wrong with my car. I will definitely be returning for future repairs and preventative maintenance. Seems trustworthy!They also had a seating area inside with free WiFi.
They were very helpful, honest, transparent and timely. I will be back anytime my car needs repair.
In my search for figuring out the issue with my vehicle I stumbled apon a gem of place. Caseys Independent Auto Repair is hands down the best mechanic shop I have ever gone to.Justin is the gentleman who helped me thier and he was kind, professional, and informative. When I go to new unfamiliar places one of my biggest fear is being treat rudely or incompetent because of my lack of knowledge in particular subjects. I didnt have to worry about my fears here. Justin treated me with respect informed me of what all the cost were for the work I was about to get done, and made me feel comfortable to inform him of all my failed attempts to fix my own car so that Caseys can double check my work and really find out what was wrong with my car.When Caseys diagnosed my car Justin called me in the afternoon to inform me of what was wrong with my car and the full inspection of my vehicle. The core issue was discovered and a few maintenance required for my car was also pointed out. Justin respectfully informed me of the importance of the maintenance required for my car and the warranty offered by Caseys after the repairs were done, and the payment plan. In no way was Justin rude or made me feel pressured to get the maintenance done. He also informed me of each individual cost and hid nothing from me.In some quick word I would deffinently recommend Caseys Independent Auto Repair for anyone and everyone. I would also recommend Justin because he was a 10 out of 10 professional.
I have never had such fast & easy service anywhere! The people (especially Alex) were so nice and helpful! They even gave me roadside assistance to welcome me to town! I couldn’t recommend this place more!
Their customer service is great. They helped diagnose my vehicle after the diagnosis was missed by Les Schwab several times.
Our Subaru was a disaster on the inside and out.... muddy dogs in the backs seat and all windows left down during a rain and snow storm left the inside completely flooded. The Casey’s team were able to extract all the mud and water and then completely recondition the inside. They were also able to remove all the algae on the paint. It looks like a brand new car! Amazing! Thank you!
Fixed the damage caused by the problem and not the problem. Problem is back and the car now sits in driveway.
Great service! A friend recommended Casey’s to me and I will def be returning in the future. Zach was very friendly and took the time to inform me of all the options available for my car, which I appreciated! I feel Casey’s is very trustworthy and I am SO glad I was referred!
We bought a car for our teen daughter and needed the vehicle looked over by a trusted mechanic. My husband has had excellent success at Casey’s for his business trucks and so I set up an appointment here. From the moment I called till they returned my car they delivered clear communication and excellent service. I have been to a lot of mechanics and Casey’s ranks as one of the best in my experience. Highly recommended.
Alex was very helpful with setting up my appointment and making sure I understood what the inspection discovered. There was no high pressure sales just great customer service!! I will use Casey’s again.
Good service very professional and they get the job done quick, highly reccomend them!
I was very pleased with the service I received. I was referred to them by Valvoline because they did my oil change but after running a test they couldn’t do the work. They said I would be taken good care of at Casey’s.I was very impressed with how clean it was and how friendly everyone was.I went in told Lucky what I need we made an appointment and I brought it in. They did my A/C and checked a couple of other things I asked them to do. We have 3 vehicles in our family and I guarantee we will be bringing all of our vehicles to Casey’s now. Word of mouth is the best advertisement .I worked for Discount Tires for 27 years in San Diego. Walking into Casey and being greeted the way I was made me feel I was in a Discount Tire store in San Diego. That says a lot to me.I highly recommend them.
Staff was very helpful and honest about what was going on with my vehicle. Provide you with updates and pictures as well. Excellent and friendly service!
I enjoy working with Casey’s whenever I need work done on my car. They are professional and helpful. When I get a routine oil change done, they send me an inspection report with photos so that I can easily determine whether or not I want to accept any recommended additional work. They also did a thorough inspection of my used vehicle before I purchased it, which was helpful. I highly recommend them!
This is the first shop I have ever been to that was honest about recommending to not waste money on repairs and consider a new vehicle. Every other shop was always about just making money. They fixed what was needed and understood I am not in a position to get another car and am trying to buy what time I can on this one. I appreciated it! Also got car in and out super fast every time even when it was an unscheduled tow in. Highly recommend!
Courteous staff. I dealt with Justin. Car broke on Sunday, had it towed to the shop that day on AAA recommendation. Justin called me before they opened on Monday. He went through their process and they did diagnostic. Called in a couple of hours and texted photos of what broke. Already had price of parts and and time frame for completion. The car was done when they said it would be and the quote was the final cost. Cant ask for a better deal than that. Great customer service. I will be going there again as needed. Thank you Caseys Independent for the great service. Made spending a lot of hard earned dollars a nicer experience than it should have been. Thanks again.
They got me in with short notice on the same day and were able to get my car repaired with what it needed for the time being. Professional and friendly.
Any time I am spending hundreds of dollars I question whether or not I am doing it at the right place and can I trust them. I had to get my brakes done and was recommended to go to Casey’s Ind. Auto Repair. I am very glad I did 😊 Everyone was very friendly, professional and helpful. “I’m Kind of a Big Deal” in particular, was very kind and made me feel comfortable and kept reassuring me that they will let me know what needs to be done first and then whether or not I agree to get it done is up to me. I really appreciated that and will be coming back due to such a great and easy experience 👍🏽 Thank you!
Caseys is wonderful to go to for all our services. They are all great with customer service and and all the mechanics are great and get the job done right the first time.
They only work on 95 and newer vehicles, which is super lame.
I came in for my usual oil change and dealt with Alex. She was fantastic. She showed me how to access the report of my car and the inspection done to it and they even had pictures of recommendations I need for my car. Great attitude and very informative. This is why I bring my car to Casey’s Independent Auto Repair!
They do a full and thorough diagnostic, so you won’t waste your money here. They took a good look at all of the possible causes of my problem and specifically listed the things they had checked for. Good service and my car is running great now.
Wonder service and a very fair price. The only improvement would be if they topped of fluids and offer a car wash
We always choose to go to Caseys independent auto for all of our car related issues. Zach has helped us on multiple occasions with our diesel truck and SUV and always is super helpful. Caseys is a place that you can trust they will do a great job! Best Car shop in Vancouver Washington!!
Very quick, which was perfect in the middle of a move! They provided extremely detailed information regarding my vehicle, sent to my phone! Would definitely come back!! Thank you!
Zach kept us updated each step of the repair. The data was timely and informative. When I need work done in the future we will return to Caseys first.
This has by far been my best experience with an auto shop! Up front and honest diagnostics and quotes with none of the scare tactics or talking down to that Ive sadly grown to expect as a woman. Got quite a few things done for way less than what I was quoted for at a franchise. Justin was overall great and even took the extra time to stay a bit late after closing so I could pick up my car before the weekend. Greatly appreciated that he spelled and pronounced my name correctly every time too, which has only happened a handful of times in my life! Definitely coming back here for future repairs!
Zach was such a big help! I brought in my car knowing I was probably due for a timing belt change. I had been quoted from Honda $2400 for just the timing belt and water pump. So of course, I wanted a second opinion. Once my car was inspected, I was given a link to see the inspections done to my car. Everything was laid out and easy to read. Zach answered all my questions and was very professional. The quote received from Casey’s independent auto shop was very reasonable and really could save me $700 and that was with extra services. I will be taking my car there for any of my car maintenances from now on.
They did an excellent job for a very low price, and showed themselves to be remarkably honest and trustworthy. We took our car in on account of what we believed to be an electrical problem, which we thought was causing one of the tail lights to keep burning out. They did an inspection and found that the wiring was fine, the problem having resulted from using the wrong sort of bulbs. While the car was in, they did an oil change for us for a low price. It is an excellent shop!
Casey’s is the best! Always friendly, helpful, and honest. Been taking my car to them for the last 3 years. I’m moving in September and extremely sad to find a new repair shop. I recommend Casey’s to everyone.
Staff is friendly and knowledgeable but markup on parts is outrageous.
Zach at Casey’s was quick and helpful getting me a second diagnosis on my diesel Mercedes that was experiencing lack of acceleration. Previously, The dealership said bad engine. I suspected bad turbo that the dealership had replaced in 2019. Zach’s mechanics in 1 day said, yep bad turbo . So I towed it to a 3rd shop a different Mercedes dealership because the first one said Casey’s auto didn’t have ability to correctly diagnose a Mercedes! The third diagnosis confirmed bad turbo and it was replaced under warranty. I’m very grateful to Casey’s automotive for their quick accurate diagnosis . They have my trust and future business.PS. Portland Lithia Mercedes no longer has my business. Any new Mercedes will be purchased from Wilsonville..
I told Zach the issue that I had with my car. He clearly and confidently explained that they could fix it. He even suggested a towing company for me to use. The car was completed in the same day and at a lower cost than the quote. Thanks guys!
Excellent customer service! Great prices and a clean environment!
They are SUPER AMAZING! I am very impressed with the care, details, communication, and overall experience! I cant say enough how great they all were! I will be back!
Very professional. Appreciate the link provided prior to calling that listed areas of concern. Great customer service.
Love the people at Casey’s. They are my go to place for all the maintenance on my two work trucks. We usually deal with Zach and he is great! I appreciate the level of care they give and the security I get in knowing our trucks are well taken care of.
It was a pleasure working with Justin, and the other employees I encountered were friendly and personable. The quality of the work excellent. I highly recommend this business.
Grab your ankles and a bottle of lube, their estimate was double that of 5 other shops in the area. Do your research
We have been customers of Caseys for over 4 years and wouldnt go anywhere else. From my very first phone call with Zach, I was impressed with the honestly and professionalism in which he handled my situation. All the work we have had done is quality and backed by great warranties. They gained lifelong customers with us!
I was refereed by a friend. I have taken both my vehicles to Casy and have had great results. This last time I had 2 exhaust bolts broken. They took care of it without issue mater of fact I had them replace the manifolds with headers and Im very happy!! They are great to communicate via email and text. Providing pictures and such when diagnosing. Will be back for sure !!!! Thanks Zach and team!
Very patient and understanding. They were able to get me in and out extremely fast considering the work that needed to be done. Justin was a great help as well! Would recommend.
Very courteous very professional I love the fact that they picked me up from my home because I couldnt make it there they paid for my taxi I will definitely use them in the future thank you so much Caseys Auto
Great customer service and gets the job done on time, I recommend them to everyone I know and to everyone reading this👍 👏 😀
I had a great experience with Casey’s, Zach was very communicative and took the time to help me understand my options. I appreciated their approach to the initial inspection - a link sent to me with all the info and pictures, so I could get a handle on it before making any decisions.
I had a last minute oil change and vehicle inspection before taking my vehicle on a road trip. Alex and the staff at Caseys were able to squeeze me in and make all of the inspections that I needed before taking to the road. I greatly appreciate their customer service.
We were happy with Caseys Independent Auto shop for the work they did on our vehicle. Thank you for doing a great job.
I had a great experience working with Zach, Justin, and Alex. All were prompt and very professional, and their customer service exceeded my expectations. I work at a long term care pharmacy close by and appreciated their follow ups and calls when my appointment was done. Great team to work with.
Went in for a free brake evaluation. They needed an hour. All good. Also ran a pretty elaborate overview of my trucks fluids and maintenance items. Transmission 4-wheel Drive etc. all done very professionally, with quotes for the needed items and no pressure to get them done there! Refreshing.
I took both my vehicles in for oil changes, using a discount coupon. Caseys provided a thorough safety check on each vehicle. On our lexus they found that the rear break pads were at a point where they should beto replaced. They provided an estimated cost without any pressure to have them do the work. I priced it at a couple other places and although Caseys price was not the cheapest i was impressed with their service and professionalism so chose to have them complete the job.
I wont be going there again. They cant even fix a parking brake let alone anything more serious....like upper and lower ball joints. Steering is way loose and parking brake still doesnt hold. Been back to them twice for each problem and still no good.
Great Service from Caseys. They are honest and up front with you on what is going on. They keep you informed all of the way. Thank you for all of your work on my truck.
I have used Casey’s on many occasions. They are quick reliable honest. They have impeccable integrity and I trust them with whatever car problem I have. Strongly advise you use these guys for your scheduled and nonscheduled maintenance.
They are friendly, clean, efficient, and affordable. I highly recommend them!
We drove cross country from Florida to move here in spring of 2019 and when we arrived, needed an oil change and a few other things taken care of on our custom Jeep. The staff from the get-go was knowledgeable, extremely friendly, and made us feel very comfortable. We also chose to bring our BMW in and their prices are completely reasonable. We are truly blown away by the service of every single member of the staff Each time we call or swing in. As long as we live in this area this will be our shop of choice no doubt.
Friendly staff, great knowledge of diagnostic repairs, definitely recommend A+++
Brought my truck in for some minor maintenance. These guys found a mistake the last mechanics missed! So grateful for Casey’s, I’ll be back!
I was overcharged for a valve gasket Job On my 6 L power stroke. Additionally I got charged $218 for a $33 part. When I called to ask what the deal was they said that they had ordered a whole kit of high end stuff but had forgotten to put the additional portion of the unused kit in my truck. Upon seeing my review I was contacted by the general manager and refunded the entire price of the part!
Five Stars are not enough to reflect our recent June 2019 experience with Caseys Independent Auto Repair. We came to Caseys to get a second opinion on our 2007 Honda Accord. We met Zach and began the diagnostic process. Zach was simply wonderful to work with.Within 48 hours, their detailed estimate was accepted and the work completed.Having read other positive reviews, I couldnt agree more. We are now moving our Honda service repair work to Caseys. Professionalism, straightforward honesty and great customer service are their hallmarks.As an added bonus: we saved thousands of dollars with Caseys compared to our first estimate from our now previous shop.Thank you Zach and the team at Caseys! We would recommend Caseys to anyone.Rich
Always willing to take time for a correct diagnosis and repair.
Welcoming friendly atmosphere with knowledgeable associates. Fast service !!! Everyone is a team player working to get the job done. Justin and his staff are a well kept secret everyone in Vancouver should know about. I am glad to give them my business and wish I knew about them sooner I would have saved money time and frustration ! I am at ease knowing the work is quality and guaranteed with amazing customer service !!!
These guys are great! The service was great and reasonably priced, but they went above and beyond to get my car back to me while I was traveling. Zach is absolutely the best. I couldnt have asked for a better experience :-)
AAA referred me to get my car repaired here so I took a chance. They got back to me with the inspection in an easy to read link and were very professional and the price was extremely reasonable. I got my car back days before I thought I would and it also came with a warranty. I would absolutely recommend anyone to come here first!
Nothing special. Just as expensive as any other. Gets the job done.
Very professional do not overcharge for services
Casey’s is the best place in town, in my opinion. They are thorough and they tell you up front what’s going on and how much it will be. If anything happens that isn’t just right, they’ll immediately fix it. We won’t go anywhere else!
After $4800 worth of repairs to my husbands chevy blazer, for over heating and replacing the heating core, we brought it home. Within 60 miles the problem was still there, so we took it back in and they told us that now it has a blown head gasket, antifreeze in the oil, a rusty block and that they didnt notice that when they had it torn about the last time. I truly find that hard to believe. There is no way that this much damage has occurred over the last 3 months/60 miles of very light driving. He has gone to the office a few times, never more than 50 mph. They wont admit their wrong, nor will they return any of the money that they took to fix things that probably didnt need fixing. I wouldnt take a bicycle in there to get fixed by these people.
Casey’s was thorough and honest when providing a quote for me. I was treated with respect, which means a lot as a woman who understands mechanics and engines. The check up took some time, but it was worth it. They didn’t try to push me into anything and offered feedback on what would be best for my truck in the future to keep it running at 100%, without spending loads. They offered a first time visitor discount and a car rental to get me home.
Honest. Decent pricing. No complaints. Super friendly staff.
Lucky was great a/c was not working they found just low freon no leaks. Also found our brakes were needing replaced but no high pressure sales pitch just gave us the info and let us make the decision. Had car done by the estimated time of completion. Will co tune to use them.
The team at Caseys was great. They finished the work ahead of estimated time frame. They communicated very well.
A-1 customer service with alex at the front desk. The beginning to the end👍 recommend this shop to all my couve family... We pretty big family too😂
Our first experience at Caseys and we were very pleased with the quick, efficient service. Justin got us in right away and had a comprehensive outline of the issues with our vehicle exactly when promised. We needed the service rushed due to a prior commitment and Justin was able to make that happen too. Overall a great experience. We will return!
Highly recommend doing business with Casey’s. Zach and Brian are true professionals. Their well trained mechanics identified an issue created by Dick Hannah Dodge, whom is rectifying that issue as I type. Thanks to all @ Casey’s for the help and great work!
This was our first time ever going to Casey’s and we will definitely be back! The service was quick, and the inspection was thorough.One thing that any woman dreads about going to a shop is high pressure sales tactics. Kirston has a way of letting you know what you need without making you feel pressured to have the service done immediately. She is a very knowledgeable woman, so she will make you ladies feel at ease about getting your car fixed.We’re the kind of people who follow individuals we get great service from. We will be back!
I was seen immediately for my appointment, and offered a seat and refreshments in the waiting area.One of the services I had requested was deemed not neccesary, and I was taken into the work area to have everything explained to me. So nice to be told work was not needed, and so not charged for unneeded work that I requested.The work was done quickly and efficiently. I am very pleased
Very pleased with the service and how quickly and professional they got work done . And would recommend them to other people hands down.
Its so nice to know that the people that work on my car friends and family I can trust will be back forever very good experience I recommended highly😍
We are new in town, but as senior citizens, weve seen a million different places and have been treated in every way imaginable. We were very impressed with Independent Auto Repairs ability to diagnose the current problem and tell us what will need to be done in the future and the priorities of what needs done first, along with the cost. We really appreciated the work done and their willingness to get it done in my time frame. Their prices are competitive with others out there AND they guarantee it. Few places this day and age can say that! Weve found our Vancouver repair place.
Friendly. Fast Service. Great at explaining recommendations. No pressure. Ill go again.
Have a 2018 Honda Accord EXL & just had new rims & tires installed, the following day I get low air warning, so, I check my tires & realize front drivers is almost flat. Under the circumstances this is a dire emergency situation & I’m next door to “Casey’s Independent Automotive.” “Zach” was my service writer & quotes me @ $42 to do repair on my tire. Fairly spendy when I can go to Les Schwab right down the street & do for free, but, emergency issue, so, wont chance doing any driving on new rim/flat tire. “Zach” asked if I’d like std diagnostic, &, I agree. I receive text messages on their progress, completion, &, recommendations.I pickup my vehicle & later in the day while driving back from Portland at 205 Mill Plain exit my car makes a HORRENDOUS metal scraping noise as if something is stuck underneath it. I cannot pull over since I’ve just passed 112th so I, carefully, make it home & discover that my skid plate IS HANGING LOOSELY ON THE BOTTOM OF MY CAR!NO ONE else had worked on my car, so, I promptly return the next morning to Casey’s & inform Zach of the issue & he adamantly denies responsibility for my skid plate falling off, but, if I were interested in them doing the work he could give me an estimate of the cost. I asked him while performing their inspection isn’t it true my skid plate would have to be loosened or removed to check for leaks in my oil pan? He denies this & says “only visual inspections are performed & there wouldn’t be any reason to remove or loosen the skid plate since it’s only a visual inspection.” Then he asks me who worked on my car recently since they are more than likely to blame, but, he will confirm with his mechanics when they return from lunch that they never removed my skid plate. This resulted in a phone call shortly from Zach denying anything was removed or loosened on my car.For you information, Zach, I’d already contacted my regular mechanic who is a VERY close personal friend who has worked on all 4 of my vehicles & has great reviews & have never had ANY issues with the work of his team & forwarded all the info & service receipts from Casey’s to confirm that my skid plate would have to be removed to perform the inspection you claimed to have done. Second, after declining Casey’s offer to repair skid plate falling off for a charge I took to Hannah Honda dealership who got it reattached within a half hour & informed me that ALL the fasteners/screws for skid plate were loose or had fallen off. I showed Hannah Honda the same documentation regarding inspections Casey’s provided & they confirmed that there is NO WAY to have done diagnostics that were listed WITHOUT REMOVING THE SKID PLATE & the nicest way they could put it without calling you, Zach, a liar.And, finally, I have a sync up drive in my car & was able to see the test drive taken on my vehicle after tire valve replaced & am utterly furious that your employees would drive a customers vehicle the way my car was driven. It reported that it was driven 43mph on Rosewood Ave which is 30 mph speed zone with a 20mph school zone with 2 incidents of harsh braking & 2 incidents of rapid acceleration either in the parking lot or right next to the school.So, long story, NEVER TRUST WHAT THEY SAY! THEY WILL TREAT YOU & YOUR CAR WITH NO RESPECT!
Caseys independent auto repair has taken care of all my vehicles. They are awesome. Customer service is terrific and the quality of work is second to none. Justin has helped me several times and he is great. Tells you what hed get done and what he thinks can wait. He is NOT pushy and very helpful.
Great communication, great customer service and all around a comfortable experience. Excellent shop.
Excellent service and very friendly staff.
Always a pleasure to take my vehicle to Caseys. I usually work with Justin and he is always friendly and cordial. I feel like a part of the family always greeted by my first name.Thank you for you great service.Respectfully,Lou Engelke
One of the best auto shops I’ve been too. Never felt pressured and pricing is fare. They did a very thorough inspection and I’m very pleased. Kriston is great, she’s very polite, informative, and honest. Being new to Vancouver, I’m glad to say that there’s an auto shop I can rely on. Thanks!
The crew at Casey’s is always pleasant and their overall commitment to service is outstanding. Justin is great at walking you through what needs to be done, why, and how much time you have before the issue needs to be addressed. They stand behind the work they do - no gimmicks - just solid, honest commitment to doing what is right for the customer.I trust them to keep my car safe and maintained. I will keep coming back and sending friends and family their way. I have never walked away with the “greasy mechanic” feeling where you know you’ve just been taken to the cleaners. They quote effectively and are stellar at keeping customers in the loop as the job progresses.Highly recommended (and I’m extremely selective about service providers).
Took in my used 1999 Cadillac deville to have the battery and alternator replaced and they treated me with such respected and truly cared for me and my car. They even went through and advised me of what else I need to have done to my car but didn’t pressure me into getting those things done now. I will in time get the repairs done that are listed and I will bring my sedan back to Casey’s.Justin was amazing and a really nice guy and a huge asset to Casey’s. They repairs where done on time and at a reasonable price!
So impressed with the overall care my car got at Caseys Independent Auto Repair. Quick, easy to schedule, easy to understand, affordable, they went above and beyond. Would recommend them in a heartbeat.